HubSpot CRM vs Oracle CRM comparison

HubSpot and Oracle are both solutions in the CRM category. HubSpot is ranked #6 with an average rating of 8.2, while Oracle is ranked #7 with an average rating of 8.0. HubSpot holds a 1.2% mindshare in CRM, compared to Oracle’s 1.1% mindshare. Additionally, 98% of HubSpot users are willing to recommend the solution, compared to 90% of Oracle users who would recommend it.

HubSpot CRM

Read 49 HubSpot CRM reviews

2,391 Views
2,271 Comparison Views

98% willing to recommend

Oracle CRM

Read 42 Oracle CRM reviews

2,530 Views
2,024 Comparison Views

90% willing to recommend

HubSpot CRM

Oracle CRM

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Executive SummaryUpdated on Feb 8, 2026

Oracle CRM and HubSpot CRM both compete in the customer relationship management category, aiming to provide comprehensive tools for businesses to optimize their customer interactions. HubSpot CRM often holds the upper hand due to its ease of use, marketing features, and flexible pricing.

Features: Oracle CRM boasts extensive configuration capabilities, an extensive product configurator, and seamless integration with Oracle's ecosystem, offering support for real-time and batch integrations. HubSpot CRM stands out for its user-friendliness, seamless marketing tool integration, and its robust sales automation and reporting features.

Room for Improvement: Oracle CRM could enhance its user experience and improve integration with non-Oracle products. Users cite a lack of flexibility compared to cloud-native solutions. HubSpot CRM can improve its customization options and offer better pricing strategies for enterprise features. Enhancing duplication handling and flexibility of third-party tool integration are also needed.

Ease of Deployment and Customer Service: Oracle CRM provides flexible deployment options, including on-premises, hybrid, and cloud configurations, but experiences mixed reviews in technical support responsiveness. HubSpot CRM, with its cloud-native design, offers an easy deployment experience in various cloud environments, backed by accessible and responsive customer service.

Pricing and ROI: Oracle CRM targets large enterprises with higher upfront costs and complex licensing models, but potentially significant ROI when aligned effectively with business operations. HubSpot CRM attracts small to mid-sized businesses with a free version and competitive paid tiers, promising value without extensive capital investment and reasonable ROI, although enterprise licensing could improve for scalability.

To learn more, read our detailed HubSpot CRM vs. Oracle CRM Report (Updated: March 2026).

Buyer's Guide

HubSpot CRM vs. Oracle CRM

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.2

HubSpot CRM boosts lead generation and revenue, with varying ROI and valued for efficiency, automation, and data security.

Sentiment score

4.1

Users experience varied benefits, with some noting significant cost savings and efficiency, while others face user experience limitations.

No quotes available

For more quotes and insights, download the HubSpot CRM report

No quotes available

For more quotes and insights, download the Oracle CRM report

Customer Service

Sentiment score

7.0

Users commend HubSpot CRM's timely support, though improvements like live agents and self-help access are needed for some.

Sentiment score

6.3

Oracle CRM's 24/7 global support is effective but inconsistent, with varying user experiences in response times and assistance.

There is always an account rep that's available, and there is a technical account rep that is available for every account.

Kartikeya Prahlad

Sr Director of Global Inside Sales at a consultancy with 11-50 employees

Many users give it only a couple of minutes before moving on, so there should be ways for quick, direct access and follow-up, which is currently somewhat challenging.

Charles Dickens

President at iCIO, Inc

HubSpot's customer service is excellent and fast.

MarianaPiñeres

Customer Success Manager Latam at ElectroNeek

For more quotes and insights, download the HubSpot CRM report

I would rate the technical support of Oracle an eight, as ten is the best.

Omair Bokhari

Head Of IT Operations at fatima group

For more quotes and insights, download the Oracle CRM report

Scalability Issues

Sentiment score

7.4

HubSpot CRM is scalable for all company sizes, but some prefer pairing it with Salesforce for enhanced capabilities.

Sentiment score

7.1

Oracle CRM is praised for scalability and flexibility, but requires careful configuration, especially for on-premises setups.

Handling around 100 to 150 users is fine.

Kamal Ahmad

Director at Big Billion Ventures Pvt Ltd

HubSpot CRM is a scalable solution.

reviewer2396643

Founder at a marketing services firm with 1-10 employees

There are a lot of enterprises using it, however, even as a GTM for HubSpot, their target market is predominantly SMB.

Kartikeya Prahlad

Sr Director of Global Inside Sales at a consultancy with 11-50 employees

For more quotes and insights, download the HubSpot CRM report

No quotes available

For more quotes and insights, download the Oracle CRM report

Stability Issues

Sentiment score

8.5

HubSpot CRM is highly stable and reliable, with minor delays not affecting its excellent performance and integration capabilities.

Sentiment score

7.4

Oracle CRM is reliable and handles complex tasks well, with most users rating it between seven and ten.

No quotes available

For more quotes and insights, download the HubSpot CRM report

We haven't really had any technical challenges with Oracle CRM.

reviewer2114835

Information Security Executive at a comms service provider with 1,001-5,000 employees

Regarding the stability of Oracle CRM, nobody is facing any major issues in terms of infrastructure problems whether it is Oracle CRM, Salesforce, or SAP CRM; they are all the same, especially with cloud-based SaaS.

reviewer2758776

IT Consultant at a tech services company with 51-200 employees

For more quotes and insights, download the Oracle CRM report

Room For Improvement

HubSpot CRM needs improvements in customization, pricing, integration, UI, mobile app, support, automation, scalability, and subscription features.

Oracle CRM is criticized for its outdated interface, costly customization, slow performance, poor integration, and complex deployment.

HubSpot should establish some pre-deployable packages that, when contracted, offer basic functionality.

Charles Dickens

President at iCIO, Inc

Their per-user pricing is on the higher side, and most of their enterprise contracts require a minimum one-year guarantee for any enterprise agreement.

reviewer2396643

Founder at a marketing services firm with 1-10 employees

The response time is slow.

Parag Negi

Founder | Technology Head at janusmaad.com

For more quotes and insights, download the HubSpot CRM report

It's already integrated into our environment, so moving to something else will require a massive investment and change in strategy that we as an organization are not prepared to embark on just yet.

reviewer2114835

Information Security Executive at a comms service provider with 1,001-5,000 employees

It could be improved with better quality for response time and empathy with the client's operations.

reviewer2758776

IT Consultant at a tech services company with 51-200 employees

Our organizational processes were so complex that they needed to be mapped properly to the solution.

Omair Bokhari

Head Of IT Operations at fatima group

For more quotes and insights, download the Oracle CRM report

Setup Cost

HubSpot CRM offers mid-range pricing with modular options but is criticized for limited advanced features and perceived high cost.

Oracle CRM is pricey but offers scalable, flexible models suitable for enterprises requiring extensive database and scalability features.

No quotes available

For more quotes and insights, download the HubSpot CRM report

No quotes available

For more quotes and insights, download the Oracle CRM report

Valuable Features

HubSpot CRM is valued for its user-friendly design, seamless integrations, automation, customizable workflows, scalable features, and real-time reporting.

Oracle CRM offers customizable, scalable solutions with seamless integration and analytics, enhancing sales, marketing, and service operations efficiently.

HubSpot stands out for its ease of use, especially with sequence creation compared to other CRM solutions.

MarianaPiñeres

Customer Success Manager Latam at ElectroNeek

All the automation features, where I can completely automate a cadence like emailing, lead scoring, and lead qualification, everything can be automated, including all workflows.

Kartikeya Prahlad

Sr Director of Global Inside Sales at a consultancy with 11-50 employees

The features are superior, as few others can reach that level.

Parag Negi

Founder | Technology Head at janusmaad.com

For more quotes and insights, download the HubSpot CRM report

The biggest advantage of Oracle CRM for me is the process coverage, ease of use, the UI, and obviously a good amount of analytics; these are the few strengths and seamless integration with any platform.

reviewer2758776

IT Consultant at a tech services company with 51-200 employees

Our sales team uses all those analytics for identifying customer trends, reviewing the geography, the territorial data, and the pain points of the customer, and from there, they draw conclusions and inferences regarding which areas to improve and how to take things to the market.

Omair Bokhari

Head Of IT Operations at fatima group

It is very much tied closely with sales forecasting, growth, the reporting and decision-making process.

reviewer2114835

Information Security Executive at a comms service provider with 1,001-5,000 employees

For more quotes and insights, download the Oracle CRM report

Categories and Ranking

HubSpot CRM

Ranking in CRM

6th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Oracle CRM

Ranking in CRM

7th

Average Rating

7.8

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Marketing Automation (5th)

Mindshare comparison

As of March 2026, in the CRM category, the mindshare of HubSpot CRM is 1.2%, down from 1.9% compared to the previous year. The mindshare of Oracle CRM is 1.1%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Mindshare Distribution
Product	Mindshare (%)
HubSpot CRM	1.2%
Oracle CRM	1.1%
Other	97.7%

CRM

Featured Reviews

reviewer2396643

Founder at a marketing services firm with 1-10 employees

Has streamlined customer interaction tracking but the pricing structure needs more flexibility

The biggest constraint with HubSpot CRM is their pricing. Their per-user pricing is on the higher side, and most of their enterprise contracts require a minimum one-year guarantee for any enterprise agreement. Because we are using a free module of HubSpot CRM, we certainly see some value in it. We have been willing to pay HubSpot CRM money in the past. We certainly see an ROI out of that. The constraint is that they require a year-long commitment of minimum number of users. Our number of users is lesser than the commitment that they require. They require minimum five users to be signed into HubSpot CRM. Normally within the organization, there are only two or three people who use it. From that point of view, the seat cost and annual commitment are some of the things where we currently don't see a lot of value in using it.

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reviewer2758776

IT Consultant at a tech services company with 51-200 employees

Has improved process coverage and integration while offering strong analytics and user experience

The analytics and reporting functionalities of Oracle CRM are good. I would rate them eight to nine out of ten, but it slightly falls behind Salesforce, which is much more advanced in terms of meeting the process and analytics part. The integration of Oracle CRM with other Oracle applications is seamless; that's not a problem at all. The biggest advantage of Oracle CRM for me is the process coverage, ease of use, the UI, and obviously a good amount of analytics; these are the few strengths and seamless integration with any platform. The multichannel service support has an impact on my customer service operations.

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Top Industries

By visitors reading reviews

Performing Arts

10%

Comms Service Provider

10%

Manufacturing Company

Computer Software Company

University

12%

Financial Services Firm

11%

Educational Organization

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	39
Midsize Enterprise	5
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	2
Large Enterprise	23

Questions from the Community

What do you like most about HubSpot CRM?

The best thing about HubSpot is its clear workflow. Anyone can understand the flows of your contacts, your emails, their delivery dates, and the reasons behind their movements.

See all answers

What is your experience regarding pricing and costs for HubSpot CRM?

The cost is about the same price, currently charged monthly.

See all answers

What is your primary use case for HubSpot CRM?

We are a user of HubSpot CRM. We are not a customer because we use all the free modules of HubSpot CRM over the last years that we have used it. Because the CRM is free, we use the CRM. HubSpot CRM...

See all answers

What do you like most about Oracle CRM?

The most valuable feature is the ability to automatically enrich deals by connecting to APIs. This allows me to gather additional information about companies, number of employees, and data from the...

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What is your experience regarding pricing and costs for Oracle CRM?

The price of Oracle CRM in Vietnam is high, which is a concern. Clients must buy the license once, and if there are updates in the year, they need to buy the new version.

See all answers

What needs improvement with Oracle CRM?

I wouldn't say that the deployment was the time-consuming aspect that is the room for improvement; our organizational processes were so complex that they needed to be mapped properly to the solutio...

See all answers

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Product Reports

Buyer's Guide

HubSpot CRM

March 2026

Download HubSpot CRM product report

Buyer's Guide

Oracle CRM

March 2026

Download Oracle CRM product report

Also Known As

No data available

Market2Lead

Overview

HubSpot CRM is a comprehensive customer relationship management software that helps businesses manage their sales, marketing, and customer service activities. It offers a wide range of features, including contact management, email tracking, deal tracking, and task management.

With its intuitive interface and easy-to-use tools, HubSpot CRM allows users to streamline their sales processes, track customer interactions, and improve overall productivity. It also integrates seamlessly with other HubSpot products, such as marketing automation and customer service, providing a complete solution for businesses of all sizes.

Whether you're a small startup or a large enterprise, HubSpot CRM can help you organize and grow your customer relationships.

HubSpot

On demand CRM with contextual intelligence, adaptive business planning, and analytics. Supports cloud integration with Outlook and mobile devices, as well as sales and marketing applications. Multi-tenancy or single-tenancy options available.

Oracle

Sample Customers

digimind, easyrecrue, software2, subaru, suzuki

Turk Telekom, yoo Ltd , Mobilitec, Sanipex Group, ec4u expert consulting AG, Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Geodis, Freedom Technology

Buyer's Guide

HubSpot CRM vs. Oracle CRM

March 2026

Free Report: HubSpot CRM vs. Oracle CRM

Find out what your peers are saying about HubSpot CRM vs. Oracle CRM and other solutions. Updated: March 2026.

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