HubSpot CRM vs Oracle CX Sales comparison

HubSpot and Oracle are both solutions in the CRM category. HubSpot is ranked #6 with an average rating of 8.2, while Oracle is ranked #12 with an average rating of 8.6. HubSpot holds a 1.2% mindshare in CRM, compared to Oracle’s 1.0% mindshare. Additionally, 98% of HubSpot users are willing to recommend the solution, compared to 87% of Oracle users who would recommend it.

HubSpot CRM

Read 49 HubSpot CRM reviews

2,391 Views
2,271 Comparison Views

98% willing to recommend

Oracle CX Sales

Read 15 Oracle CX Sales reviews

1,839 Views
1,710 Comparison Views

87% willing to recommend

HubSpot CRM

Oracle CX Sales

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 8, 2026

Oracle CX Sales and HubSpot CRM are leading customer relationship management tools. Data comparisons indicate HubSpot CRM has a slight overall advantage due to its intuitive design and comprehensive feature set, offering value at a competitive price.

Features: Oracle CX Sales includes advanced analytics, lead management, and a customizable platform known for integration capabilities. On the other hand, HubSpot CRM focuses on usability, providing strong lead capture forms, email tracking, and automation seamlessly integrated with its marketing tools.

Room for Improvement: Oracle CX Sales could benefit from a more user-friendly interface, faster setup times, and reduced complexity in navigation. HubSpot CRM may need enhancements in reporting capabilities, more advanced customization options, and improvement in handling large client databases.

Ease of Deployment and Customer Service: HubSpot CRM is recognized for its straightforward deployment, quick setup, and hassle-free integration, along with extensive support options. Oracle CX Sales, while offering comprehensive support, presents a steeper learning curve due to its complex features.

Pricing and ROI: Oracle CX Sales has higher initial implementation costs, which might deter smaller businesses, but it provides substantial ROI for those leveraging its extensive features. HubSpot CRM offers a more affordable entry point with flexible, tiered pricing, ensuring a return on investment that scales with business growth.

To learn more, read our detailed HubSpot CRM vs. Oracle CX Sales Report (Updated: March 2026).

Buyer's Guide

HubSpot CRM vs. Oracle CX Sales

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

HubSpot CRM

Ranking in CRM

6th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Oracle CX Sales

Ranking in CRM

12th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Opportunity Management (8th), Sales Force Automation (5th)

Mindshare comparison

As of March 2026, in the CRM category, the mindshare of HubSpot CRM is 1.2%, down from 1.9% compared to the previous year. The mindshare of Oracle CX Sales is 1.0%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Mindshare Distribution
Product	Mindshare (%)
HubSpot CRM	1.2%
Oracle CX Sales	1.0%
Other	97.8%

CRM

Featured Reviews

reviewer2396643

Founder at a marketing services firm with 1-10 employees

Has streamlined customer interaction tracking but the pricing structure needs more flexibility

The biggest constraint with HubSpot CRM is their pricing. Their per-user pricing is on the higher side, and most of their enterprise contracts require a minimum one-year guarantee for any enterprise agreement. Because we are using a free module of HubSpot CRM, we certainly see some value in it. We have been willing to pay HubSpot CRM money in the past. We certainly see an ROI out of that. The constraint is that they require a year-long commitment of minimum number of users. Our number of users is lesser than the commitment that they require. They require minimum five users to be signed into HubSpot CRM. Normally within the organization, there are only two or three people who use it. From that point of view, the seat cost and annual commitment are some of the things where we currently don't see a lot of value in using it.

Read full review

ManojKulkani

Sales Head - ICT Sector at a insurance company with 10,001+ employees

Workflow-driven processes enhance sales efficiency and analytical insights

Oracle CX Sales is workflow-driven, aligning with best practices in our sales process. The efficient workflow eliminates the need for multiple entries; data flows seamlessly from sales accounts to projects to quotes. The solution also offers robust analytical capabilities, enabling us to analyze reasons for wins or losses and strategically adjust our approach.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The native integration with Outlook is something that I find really useful in HubSpot CRM."

"Hubspot CRM also lets you make calls and send emails directly."

"The most valuable feature is their marketing automation service and sales lead management."

"It has nice features and matches our pipeline. Even in the free version, all of the features are available."

"The solution is easy to use and easy to implement."

"The solution's most valuable features stem mostly from the sequencing of marketing automation."

"The reporting is very flexible."

"The solution is easy to use for anyone, integrates well with email, has simple node management, and has good tracking lead features."

More HubSpot CRM pros

"We've implemented Oracle Sales Cloud there and now they are using the application composers and groovy scripting within the tool’s capability to deliver an inbuilt quoting metric, which allows their sales team to alter estimates, update sales cycles, delivery costs, and monitor margin through a system."

"CX Sales is very intuitive - you just have to click a few buttons, and you see everything."

"The best practice business processes of PROMATIS helped us to implement an integrated process orientiented system."

"In my experience, the most valuable feature of Oracle CX Sales varies depending on the vertical of the business you're in. Oracle offers industry-specific products tailored to different sectors. However, the sales cycles and methods remain largely consistent across the board."

"The analytics features in Oracle CX Sales are good."

"Stability depends on the implementation, but overall, it's quite high."

"Simplicity is key, and that's improved our organization."

"Account management is a very good feature. It is conceptualized very well, and we can look at all the projects under one account. The data for those accounts remain there throughout."

More Oracle CX Sales pros

Cons

"HubSpot CRM could be flexible and customizable."

"The only challenge with the solution is that it captures data in a raw manner, so organizing that information is still left to the administrator or the user, and they need to organize it into structured fields."

"In HubSpot CRM there are many subscription models. Some things are limited compared to the subscription models. For example, I cannot track all the tasks that I have in CRM at once. I need to click on the specific deal to see what the task is. This could improve in the future."

"The scoring functionality in Salesforce is better. HubSpot CRM should improve its scoring feature."

"The product is not very scalable."

"All the features of HubSpot CRM are not buddled together, you need to purchase different modules to have a complete solution."

"When the system fails to load data, the error messages are not user-friendly and can be confusing."

"There is no option to remove duplicate constant contacts."

More HubSpot CRM cons

"The address fields can be limiting on a global scale, with issues like long addresses and different styles for pin codes."

"They could provide more integrated AI features as part of the platform rather than as a separate offering."

"They should have a mobile app because the sales folks travel a lot. Rather than logging into an application on the desktop, a mobile application update should be easier for them."

"It gives multiple entries for the same data because if you enter it once, it has to populate all other fields that are relevant."

"Improvements for Oracle CX Sales include enhancing the user interface (UI) to meet modern standards. Many clients prefer a more optimized UI over the classic one. The market is moving towards better UI and UX design coupled with functionalities. Oracle has a tool called VBCS that can help improve the UI. With VBCS, the look and feel of the application can be completely transformed. For example, Oracle CX Sales has been implemented for Ferrari, a top automotive industry player."

"The interface of Oracle CX Sales could be more user-friendly."

"Support is very poor."

"They've been lacking in creating customization from scratch and in sales."

More Oracle CX Sales cons

Pricing and Cost Advice

"There are a few licensing payment models, such as annual or monthly. The solution is modular, which means that if you need a specific capability or function within the organization, you can purchase it specifically and you don't have to purchase something that is only utilized by 20 percent of the organization."

"The pricing for this solution is user based. We're paying $39 to $45 per user."

"The pricing is in a midrange if you line up the marketing tools."

"There is a cost for the solution. However, I am not aware of the price."

"We use a paid version of Hubspot and we have an annual license."

"HubSpot CRM is affordable."

"The price of HubSpot CRM is expensive."

"The pricing is reasonable."

More HubSpot CRM pricing and cost advice

"The product is pricey."

"The price is reasonable."

"It's expensive, but worth the money."

"It's more costly, and I would give it a two on a scale from one to five with one being expensive and five being competitive pricing."

"Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product."

"The product pricing is reasonable compared to other solutions in the market."

"The solution is reasonably priced compared to other tools."

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Top Industries

By visitors reading reviews

Performing Arts

10%

Comms Service Provider

10%

Manufacturing Company

Computer Software Company

Manufacturing Company

14%

University

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	39
Midsize Enterprise	5
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	2
Large Enterprise	12

Questions from the Community

What do you like most about HubSpot CRM?

The best thing about HubSpot is its clear workflow. Anyone can understand the flows of your contacts, your emails, their delivery dates, and the reasons behind their movements.

See all answers

What is your experience regarding pricing and costs for HubSpot CRM?

The cost is about the same price, currently charged monthly.

See all answers

What is your primary use case for HubSpot CRM?

We are a user of HubSpot CRM. We are not a customer because we use all the free modules of HubSpot CRM over the last years that we have used it. Because the CRM is free, we use the CRM. HubSpot CRM...

See all answers

What do you like most about Oracle CX Sales?

The integration with other systems is easy.

See all answers

What is your experience regarding pricing and costs for Oracle CX Sales?

Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product.

See all answers

What needs improvement with Oracle CX Sales?

The address fields can be limiting on a global scale, with issues like long addresses and different styles for pin codes. Customization of field length and width to accommodate geographical require...

See all answers

Comparisons

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Compared 15% of the time

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Compared 5% of the time

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Salesforce Sales Cloud vs Oracle CX Sales

Compared 19% of the time

Microsoft Dynamics CRM vs Oracle CX Sales

Compared 13% of the time

Oracle Fusion Service vs Oracle CX Sales

Compared 8% of the time

Siebel CRM vs Oracle CX Sales

Compared 7% of the time

Pipedrive vs Oracle CX Sales

Compared 2% of the time

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Product Reports

Buyer's Guide

HubSpot CRM

March 2026

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Buyer's Guide

Oracle CX Sales

March 2026

Download Oracle CX Sales product report

Also Known As

No data available

Oracle Sales Cloud

Overview

HubSpot CRM is a comprehensive customer relationship management software that helps businesses manage their sales, marketing, and customer service activities. It offers a wide range of features, including contact management, email tracking, deal tracking, and task management.

With its intuitive interface and easy-to-use tools, HubSpot CRM allows users to streamline their sales processes, track customer interactions, and improve overall productivity. It also integrates seamlessly with other HubSpot products, such as marketing automation and customer service, providing a complete solution for businesses of all sizes.

Whether you're a small startup or a large enterprise, HubSpot CRM can help you organize and grow your customer relationships.

HubSpot

Oracle Sales Cloud is a sales enablement, sales intelligence, and sales performance management hybrid platform. It combines sales automation and intelligence, SPM (including compensation plans), partner relationship management, and sales collaboration tools. Features include: lead and opportunity management, prospecting, customer data enrichment, territory and quota balancing, goal alignment, compensation plan modeling, account management, partner selling programs, social collaboration, and sales education/knowledge management.

The key elements of Oracle Sales Cloud's SFA solution are vast. They include: • Core foundational sales force automation tools such as account, opportunity and lead management and productivity tools • A comprehensive partner relationship management offering to manage channel sales and partner management • Extensive sales performance management encompassing the science of managing territories, quota management and sales incentive compensation • Advanced analytics consisting of pre-built analytic reports, data visualization and adaptive intelligence • A customer data management system to ensure clean, consolidated and complete customer information. With rich functional capabilities and a comprehensive feature set, Oracles Sales Cloud provides a more modern approach to sales execution.

Oracle

Sample Customers

digimind, easyrecrue, software2, subaru, suzuki

Batesville, PROMATIS software GmbH, Grupo Arcor, Australian Finance Group Ltd., King Lai Hygienic Materials Co. Ltd., Nico International, Bausch & Lomb India Pvt. Ltd., Acorn Paper Products Company, Beijing East United Grid Technology Co. Ltd., Namu Tech Co. Ltd.

Buyer's Guide

HubSpot CRM vs. Oracle CX Sales

March 2026

Free Report: HubSpot CRM vs. Oracle CX Sales

Find out what your peers are saying about HubSpot CRM vs. Oracle CX Sales and other solutions. Updated: March 2026.

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