HubSpot CRM vs Oracle CX Sales comparison

HubSpot and Oracle are both solutions in the CRM category. HubSpot is ranked #5 with an average rating of 8.2, while Oracle is ranked #13 with an average rating of 8.6. HubSpot holds a 1.1% mindshare in CRM, compared to Oracle’s 0.9% mindshare. Additionally, 98% of HubSpot users are willing to recommend the solution, compared to 87% of Oracle users who would recommend it.

HubSpot CRM

Read 49 HubSpot CRM reviews

2,085 Views
1,981 Comparison Views

98% willing to recommend

Oracle CX Sales

Read 15 Oracle CX Sales reviews

1,601 Views
1,489 Comparison Views

87% willing to recommend

HubSpot CRM

Oracle CX Sales

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 8, 2026

Oracle CX Sales and HubSpot CRM are leading customer relationship management tools. Data comparisons indicate HubSpot CRM has a slight overall advantage due to its intuitive design and comprehensive feature set, offering value at a competitive price.

Features: Oracle CX Sales includes advanced analytics, lead management, and a customizable platform known for integration capabilities. On the other hand, HubSpot CRM focuses on usability, providing strong lead capture forms, email tracking, and automation seamlessly integrated with its marketing tools.

Room for Improvement: Oracle CX Sales could benefit from a more user-friendly interface, faster setup times, and reduced complexity in navigation. HubSpot CRM may need enhancements in reporting capabilities, more advanced customization options, and improvement in handling large client databases.

Ease of Deployment and Customer Service: HubSpot CRM is recognized for its straightforward deployment, quick setup, and hassle-free integration, along with extensive support options. Oracle CX Sales, while offering comprehensive support, presents a steeper learning curve due to its complex features.

Pricing and ROI: Oracle CX Sales has higher initial implementation costs, which might deter smaller businesses, but it provides substantial ROI for those leveraging its extensive features. HubSpot CRM offers a more affordable entry point with flexible, tiered pricing, ensuring a return on investment that scales with business growth.

To learn more, read our detailed HubSpot CRM vs. Oracle CX Sales Report (Updated: February 2026).

Buyer's Guide

HubSpot CRM vs. Oracle CX Sales

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

HubSpot CRM

Ranking in CRM

5th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Oracle CX Sales

Ranking in CRM

13th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Opportunity Management (7th), Sales Force Automation (5th)

Mindshare comparison

As of February 2026, in the CRM category, the mindshare of HubSpot CRM is 1.1%, down from 1.9% compared to the previous year. The mindshare of Oracle CX Sales is 0.9%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
HubSpot CRM	1.1%
Oracle CX Sales	0.9%
Other	98.0%

CRM

Featured Reviews

reviewer2396643

Founder at a marketing services firm with 1-10 employees

Has streamlined customer interaction tracking but the pricing structure needs more flexibility

The biggest constraint with HubSpot CRM is their pricing. Their per-user pricing is on the higher side, and most of their enterprise contracts require a minimum one-year guarantee for any enterprise agreement. Because we are using a free module of HubSpot CRM, we certainly see some value in it. We have been willing to pay HubSpot CRM money in the past. We certainly see an ROI out of that. The constraint is that they require a year-long commitment of minimum number of users. Our number of users is lesser than the commitment that they require. They require minimum five users to be signed into HubSpot CRM. Normally within the organization, there are only two or three people who use it. From that point of view, the seat cost and annual commitment are some of the things where we currently don't see a lot of value in using it.

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ManojKulkani

Sales Head - ICT Sector at a insurance company with 10,001+ employees

Workflow-driven processes enhance sales efficiency and analytical insights

Oracle CX Sales is workflow-driven, aligning with best practices in our sales process. The efficient workflow eliminates the need for multiple entries; data flows seamlessly from sales accounts to projects to quotes. The solution also offers robust analytical capabilities, enabling us to analyze reasons for wins or losses and strategically adjust our approach.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The reporting is very flexible."

"It's fairly simple to use. For configuration, it provides quite a bit of information to the salespeople at the fingertips."

"It was quite stable. I didn't notice any specific issues or downtime"

"The feature that is beneficial from HubSpot CRM is business intelligence."

"The features are superior, as few others can reach that level."

"It's highly reliable, and the flexibility it offers is noteworthy."

"The best thing about HubSpot is its clear workflow. Anyone can understand the flows of your contacts, your emails, their delivery dates, and the reasons behind their movements."

"HubSpot CRM helps our company to organize and track a high number of leads easily."

More HubSpot CRM pros

"Account management is a very good feature. It is conceptualized very well, and we can look at all the projects under one account. The data for those accounts remain there throughout."

"Stability depends on the implementation, but overall, it's quite high."

"In my experience, the most valuable feature of Oracle CX Sales varies depending on the vertical of the business you're in. Oracle offers industry-specific products tailored to different sectors. However, the sales cycles and methods remain largely consistent across the board."

"The integration with other systems is easy."

"The lead and opportunity management features are valuable."

"It is stable and scalable, and their support has been very responsive."

"CX Sales is very intuitive - you just have to click a few buttons, and you see everything."

"the Oracle CX Sales Eloqua module is very useful."

More Oracle CX Sales pros

Cons

"There is no option to remove duplicate constant contacts."

"From the perspective of continuous improvements needed in the product, I would want the tool to be able to pull out more information about clients."

"I would prefer it to be easier to manage, or a bit simpler, with fewer options. It's nice to have so many options, but for some clients, having so many options may not be necessary, they can just customize accordingly."

"I cannot upload a long recorded Zoom conversation to HubSpot."

"When the system fails to load data, the error messages are not user-friendly and can be confusing."

"HubSpot CRM could be flexible and customizable."

"The only problem with HubSpot at the moment is the pricing models."

"The initial setup could be faster as it currently takes a lot of time."

More HubSpot CRM cons

"The address fields can be limiting on a global scale, with issues like long addresses and different styles for pin codes."

"The tool must allow developers to check logs."

"They could provide more integrated AI features as part of the platform rather than as a separate offering."

"It gives multiple entries for the same data because if you enter it once, it has to populate all other fields that are relevant."

"Improvements for Oracle CX Sales include enhancing the user interface (UI) to meet modern standards. Many clients prefer a more optimized UI over the classic one. The market is moving towards better UI and UX design coupled with functionalities. Oracle has a tool called VBCS that can help improve the UI. With VBCS, the look and feel of the application can be completely transformed. For example, Oracle CX Sales has been implemented for Ferrari, a top automotive industry player."

"They should have a mobile app because the sales folks travel a lot. Rather than logging into an application on the desktop, a mobile application update should be easier for them."

"The interface of Oracle CX Sales could be more user-friendly."

"We have had some issues with integration between our old database and the Oracle CX Sales Cloud, but it has been working well for the time being."

More Oracle CX Sales cons

Pricing and Cost Advice

"The pricing is in a midrange if you line up the marketing tools."

"The cost of HubSpot CRM is less than the cost of Freshsales."

"Pricing is based on the number of users."

"There is a cost for the solution. However, I am not aware of the price."

"HubSpot CRM is affordable."

"The price of HubSpot CRM is expensive."

"The pricing is reasonable."

"It's in the upper range. If 10 represents the most expensive, I'd rate it a 7 out of 10. Its price also depends on the size of your team."

More HubSpot CRM pricing and cost advice

"It's expensive, but worth the money."

"The product is pricey."

"The product pricing is reasonable compared to other solutions in the market."

"Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product."

"The solution is reasonably priced compared to other tools."

"It's more costly, and I would give it a two on a scale from one to five with one being expensive and five being competitive pricing."

"The price is reasonable."

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Top Industries

By visitors reading reviews

Comms Service Provider

10%

Computer Software Company

10%

Performing Arts

10%

Manufacturing Company

16%

University

10%

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	39
Midsize Enterprise	5
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	2
Large Enterprise	12

Questions from the Community

What do you like most about HubSpot CRM?

The best thing about HubSpot is its clear workflow. Anyone can understand the flows of your contacts, your emails, their delivery dates, and the reasons behind their movements.

See all answers

What is your experience regarding pricing and costs for HubSpot CRM?

The cost is about the same price, currently charged monthly.

See all answers

What is your primary use case for HubSpot CRM?

We are a user of HubSpot CRM. We are not a customer because we use all the free modules of HubSpot CRM over the last years that we have used it. Because the CRM is free, we use the CRM. HubSpot CRM...

See all answers

What do you like most about Oracle CX Sales?

The integration with other systems is easy.

See all answers

What is your experience regarding pricing and costs for Oracle CX Sales?

Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product.

See all answers

What needs improvement with Oracle CX Sales?

The address fields can be limiting on a global scale, with issues like long addresses and different styles for pin codes. Customization of field length and width to accommodate geographical require...

See all answers

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Compared 19% of the time

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Compared 11% of the time

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Compared 10% of the time

Oracle Fusion Service vs Oracle CX Sales

Compared 8% of the time

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Compared 6% of the time

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Product Reports

Buyer's Guide

HubSpot CRM

January 2026

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Buyer's Guide

Oracle CX Sales

January 2026

Download Oracle CX Sales product report

Also Known As

No data available

Oracle Sales Cloud

Overview

HubSpot CRM is a comprehensive customer relationship management software that helps businesses manage their sales, marketing, and customer service activities. It offers a wide range of features, including contact management, email tracking, deal tracking, and task management.

With its intuitive interface and easy-to-use tools, HubSpot CRM allows users to streamline their sales processes, track customer interactions, and improve overall productivity. It also integrates seamlessly with other HubSpot products, such as marketing automation and customer service, providing a complete solution for businesses of all sizes.

Whether you're a small startup or a large enterprise, HubSpot CRM can help you organize and grow your customer relationships.

HubSpot

Oracle Sales Cloud is a sales enablement, sales intelligence, and sales performance management hybrid platform. It combines sales automation and intelligence, SPM (including compensation plans), partner relationship management, and sales collaboration tools. Features include: lead and opportunity management, prospecting, customer data enrichment, territory and quota balancing, goal alignment, compensation plan modeling, account management, partner selling programs, social collaboration, and sales education/knowledge management.

The key elements of Oracle Sales Cloud's SFA solution are vast. They include: • Core foundational sales force automation tools such as account, opportunity and lead management and productivity tools • A comprehensive partner relationship management offering to manage channel sales and partner management • Extensive sales performance management encompassing the science of managing territories, quota management and sales incentive compensation • Advanced analytics consisting of pre-built analytic reports, data visualization and adaptive intelligence • A customer data management system to ensure clean, consolidated and complete customer information. With rich functional capabilities and a comprehensive feature set, Oracles Sales Cloud provides a more modern approach to sales execution.

Oracle

Sample Customers

digimind, easyrecrue, software2, subaru, suzuki

Batesville, PROMATIS software GmbH, Grupo Arcor, Australian Finance Group Ltd., King Lai Hygienic Materials Co. Ltd., Nico International, Bausch & Lomb India Pvt. Ltd., Acorn Paper Products Company, Beijing East United Grid Technology Co. Ltd., Namu Tech Co. Ltd.

Buyer's Guide

HubSpot CRM vs. Oracle CX Sales

February 2026

Free Report: HubSpot CRM vs. Oracle CX Sales

Find out what your peers are saying about HubSpot CRM vs. Oracle CX Sales and other solutions. Updated: February 2026.

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