Try our new research platform with insights from 80,000+ expert users

HubSpot CRM vs Oracle CX Sales comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HubSpot CRM
Ranking in CRM
5th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
49
Ranking in other categories
No ranking in other categories
Oracle CX Sales
Ranking in CRM
13th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
Opportunity Management (7th), Sales Force Automation (5th)
 

Mindshare comparison

As of February 2026, in the CRM category, the mindshare of HubSpot CRM is 1.1%, down from 1.9% compared to the previous year. The mindshare of Oracle CX Sales is 0.9%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Market Share Distribution
ProductMarket Share (%)
HubSpot CRM1.1%
Oracle CX Sales0.9%
Other98.0%
CRM
 

Featured Reviews

reviewer2396643 - PeerSpot reviewer
Founder at a marketing services firm with 1-10 employees
Has streamlined customer interaction tracking but the pricing structure needs more flexibility
The biggest constraint with HubSpot CRM is their pricing. Their per-user pricing is on the higher side, and most of their enterprise contracts require a minimum one-year guarantee for any enterprise agreement. Because we are using a free module of HubSpot CRM, we certainly see some value in it. We have been willing to pay HubSpot CRM money in the past. We certainly see an ROI out of that. The constraint is that they require a year-long commitment of minimum number of users. Our number of users is lesser than the commitment that they require. They require minimum five users to be signed into HubSpot CRM. Normally within the organization, there are only two or three people who use it. From that point of view, the seat cost and annual commitment are some of the things where we currently don't see a lot of value in using it.
MK
Sales Head - ICT Sector at a insurance company with 10,001+ employees
Workflow-driven processes enhance sales efficiency and analytical insights
Oracle CX Sales is workflow-driven, aligning with best practices in our sales process. The efficient workflow eliminates the need for multiple entries; data flows seamlessly from sales accounts to projects to quotes. The solution also offers robust analytical capabilities, enabling us to analyze reasons for wins or losses and strategically adjust our approach.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The reporting is very flexible."
"It's fairly simple to use. For configuration, it provides quite a bit of information to the salespeople at the fingertips."
"It was quite stable. I didn't notice any specific issues or downtime"
"The feature that is beneficial from HubSpot CRM is business intelligence."
"The features are superior, as few others can reach that level."
"It's highly reliable, and the flexibility it offers is noteworthy."
"The best thing about HubSpot is its clear workflow. Anyone can understand the flows of your contacts, your emails, their delivery dates, and the reasons behind their movements."
"HubSpot CRM helps our company to organize and track a high number of leads easily."
"Account management is a very good feature. It is conceptualized very well, and we can look at all the projects under one account. The data for those accounts remain there throughout."
"Stability depends on the implementation, but overall, it's quite high."
"In my experience, the most valuable feature of Oracle CX Sales varies depending on the vertical of the business you're in. Oracle offers industry-specific products tailored to different sectors. However, the sales cycles and methods remain largely consistent across the board."
"The integration with other systems is easy."
"The lead and opportunity management features are valuable."
"It is stable and scalable, and their support has been very responsive."
"CX Sales is very intuitive - you just have to click a few buttons, and you see everything."
"the Oracle CX Sales Eloqua module is very useful."
 

Cons

"There is no option to remove duplicate constant contacts."
"From the perspective of continuous improvements needed in the product, I would want the tool to be able to pull out more information about clients."
"I would prefer it to be easier to manage, or a bit simpler, with fewer options. It's nice to have so many options, but for some clients, having so many options may not be necessary, they can just customize accordingly."
"I cannot upload a long recorded Zoom conversation to HubSpot."
"When the system fails to load data, the error messages are not user-friendly and can be confusing."
"HubSpot CRM could be flexible and customizable."
"The only problem with HubSpot at the moment is the pricing models."
"The initial setup could be faster as it currently takes a lot of time."
"The address fields can be limiting on a global scale, with issues like long addresses and different styles for pin codes."
"The tool must allow developers to check logs."
"They could provide more integrated AI features as part of the platform rather than as a separate offering."
"It gives multiple entries for the same data because if you enter it once, it has to populate all other fields that are relevant."
"Improvements for Oracle CX Sales include enhancing the user interface (UI) to meet modern standards. Many clients prefer a more optimized UI over the classic one. The market is moving towards better UI and UX design coupled with functionalities. Oracle has a tool called VBCS that can help improve the UI. With VBCS, the look and feel of the application can be completely transformed. For example, Oracle CX Sales has been implemented for Ferrari, a top automotive industry player."
"They should have a mobile app because the sales folks travel a lot. Rather than logging into an application on the desktop, a mobile application update should be easier for them."
"The interface of Oracle CX Sales could be more user-friendly."
"We have had some issues with integration between our old database and the Oracle CX Sales Cloud, but it has been working well for the time being."
 

Pricing and Cost Advice

"The pricing is in a midrange if you line up the marketing tools."
"The cost of HubSpot CRM is less than the cost of Freshsales."
"Pricing is based on the number of users."
"There is a cost for the solution. However, I am not aware of the price."
"HubSpot CRM is affordable."
"The price of HubSpot CRM is expensive."
"The pricing is reasonable."
"It's in the upper range. If 10 represents the most expensive, I'd rate it a 7 out of 10. Its price also depends on the size of your team."
"It's expensive, but worth the money."
"The product is pricey."
"The product pricing is reasonable compared to other solutions in the market."
"Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product."
"The solution is reasonably priced compared to other tools."
"It's more costly, and I would give it a two on a scale from one to five with one being expensive and five being competitive pricing."
"The price is reasonable."
report
Use our free recommendation engine to learn which CRM solutions are best for your needs.
881,757 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
10%
Computer Software Company
10%
Performing Arts
10%
Manufacturing Company
8%
Manufacturing Company
16%
University
10%
Financial Services Firm
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise5
Large Enterprise8
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise12
 

Questions from the Community

What do you like most about HubSpot CRM?
The best thing about HubSpot is its clear workflow. Anyone can understand the flows of your contacts, your emails, their delivery dates, and the reasons behind their movements.
What is your experience regarding pricing and costs for HubSpot CRM?
The cost is about the same price, currently charged monthly.
What is your primary use case for HubSpot CRM?
We are a user of HubSpot CRM. We are not a customer because we use all the free modules of HubSpot CRM over the last years that we have used it. Because the CRM is free, we use the CRM. HubSpot CRM...
What do you like most about Oracle CX Sales?
The integration with other systems is easy.
What is your experience regarding pricing and costs for Oracle CX Sales?
Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product.
What needs improvement with Oracle CX Sales?
The address fields can be limiting on a global scale, with issues like long addresses and different styles for pin codes. Customization of field length and width to accommodate geographical require...
 

Comparisons

 

Also Known As

No data available
Oracle Sales Cloud
 

Overview

 

Sample Customers

digimind, easyrecrue, software2, subaru, suzuki
Batesville, PROMATIS software GmbH, Grupo Arcor, Australian Finance Group Ltd., King Lai Hygienic Materials Co. Ltd., Nico International, Bausch & Lomb India Pvt. Ltd., Acorn Paper Products Company, Beijing East United Grid Technology Co. Ltd., Namu Tech Co. Ltd.
Find out what your peers are saying about HubSpot CRM vs. Oracle CX Sales and other solutions. Updated: February 2026.
881,757 professionals have used our research since 2012.