Hyland OnBase vs Nintex Process Platform comparison

Why PeerSpot?

Hyland and Nintex are both solutions in the Business Process Management (BPM) category. Hyland is ranked #13 with an average rating of 8.0, while Nintex is ranked #16 with an average rating of 7.5. Hyland holds a 1.0% mindshare in BPM, compared to Nintex’s 1.8% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 88% of Nintex users who would recommend it.

Hyland OnBase

Read 19 Hyland OnBase reviews

9,278 Views
2,598 Comparison Views

100% willing to recommend

Nintex Process Platform

Read 25 Nintex Process Platform reviews

8,615 Views
5,169 Comparison Views

88% willing to recommend

Hyland OnBase

Nintex Process Platform

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 18, 2024

Nintex Process Platform and Hyland OnBase compete in the business process automation category. Nintex may have a slight edge due to its user-friendliness and flexible deployment options, appealing to businesses seeking quick adaptability and mobile operations.

Features: Nintex Process Platform offers a no-code or low-code solution, enhancing ease of use and scalability. It integrates seamlessly with Microsoft ecosystems, while its LazyApproval feature supports mobile operations. Hyland OnBase provides secure document management and integration with Outlook and Salesforce, offering strong audit trails. Its adaptability to various processes adds versatility, but some users find it less intuitive compared to Nintex.

Room for Improvement: Nintex could improve server efficiency, error reporting, and AI integration. Enhancements in logging, validation, and adaptability in non-SharePoint environments would be beneficial. OnBase needs a simplified user interface and migration process. It also lacks OCR functionality for all languages and support for some local languages like Arabic. Additionally, its pricing model is often considered expensive.

Ease of Deployment and Customer Service: Nintex supports a mix of on-premises, cloud, and hybrid environments, providing broad deployment flexibility. Its global 24/7 support receives mixed reviews on responsiveness. Hyland OnBase is mainly on-premises, praised for reliable and helpful support, though potentially lacking efficiency in service desk solutions compared to Nintex.

Pricing and ROI: Nintex can be expensive upfront but offers valuable automation features, leading to cost efficiencies. Its subscription-based model ensures scalability, with users reporting satisfactory ROI. OnBase is also priced high but considered a worthwhile investment due to its modularity and comprehensive features, delivering quick ROI by streamlining document-heavy processes.

To learn more, read our detailed Hyland OnBase vs. Nintex Process Platform Report (Updated: November 2026).

Buyer's Guide

Hyland OnBase vs. Nintex Process Platform

November 2026

Download the complete report

Helped 920,769 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

4.7

Hyland OnBase enhances efficiency, accuracy, and security, offering savings, reduced errors, and improved workflows, especially for insurance companies.

Sentiment score

7.3

Organizations saved time and reduced costs with Nintex Process Platform, achieving ROI within a year by automating processes.

I have seen a return on investment with Hyland OnBase because it provides a very reliable ECM platform for my organization, helps to remove the dependency on paper files and file folders, saves real estate costs, and facilitates the ability to work from anywhere.

Abdul_Jabbar

Senior Software Engineer at Infosys

There's also prevention of financial loss because I have some workflows designed specifically to validate certain processes, and in the past a lot of money was lost because calculations were done incorrectly.

Joao Santiago

Analista at a consultancy with 201-500 employees

Automation processes that used to take four or three weeks now only require days, and users can be easily trained to implement their own processes.

reviewer2917962

Process Analyst at a consultancy with 51-200 employees

For more quotes and insights, download the Hyland OnBase report

No quotes available

For more quotes and insights, download the Nintex Process Platform report

Customer Service

Sentiment score

5.6

Hyland OnBase provides professional 24/7 support, often praised despite complex processes or premium fees required for premium options.

Sentiment score

6.8

Nintex's customer service receives mixed reviews; efficient for some, others find it slow, with design support lacking.

Our vendor relationship facilitated integration with our system and offered additional service beyond the Hyland OnBase product.

reviewer2560407

Program Manager at a financial services firm with 11-50 employees

Whenever I proved it was an issue on their side, they always followed up quickly and professionally and always resolved the problems.

Joao Santiago

Analista at a consultancy with 201-500 employees

Customer support largely falls on us, as many aspects must be handled directly with Hyland.

reviewer2917962

Process Analyst at a consultancy with 51-200 employees

For more quotes and insights, download the Hyland OnBase report

I found the support to be excellent with immediate responses whenever I open a ticket.

Hafiz Muhammad Usama

Manager Mobility & Digitalization at Fatima group

For more quotes and insights, download the Nintex Process Platform report

Scalability Issues

Sentiment score

6.4

Hyland OnBase is scalable and adaptable, supporting growth in users and documents, with cloud services easing manageability and costs.

Sentiment score

6.9

Nintex Process Platform is generally scalable, but experiences vary due to SharePoint, cost, and infrastructure considerations.

Transitioning to cloud-based services may reduce these costs in the future.

reviewer1981395

Product owner at a computer software company with 10,001+ employees

Hyland OnBase's scalability is one of its most significant strengths.

reviewer2917962

Process Analyst at a consultancy with 51-200 employees

In the cloud it's easier to handle; you work with pods and other infrastructure elements.

Joao Santiago

Analista at a consultancy with 201-500 employees

For more quotes and insights, download the Hyland OnBase report

Performance issues arise if we have multiple joins within the actions, which definitely reduces the performance.

Hafiz Muhammad Usama

Manager Mobility & Digitalization at Fatima group

For more quotes and insights, download the Nintex Process Platform report

Stability Issues

Sentiment score

8.0

Hyland OnBase is highly stable, with users praising its reliability, minimal downtime, and excellent scalability, security, and data protection.

Sentiment score

7.4

Nintex Process Platform is generally stable but faces performance issues under heavy use, with variable stability ratings of 7-9.

Since then they've improved a lot, and now it's very stable.

Joao Santiago

Analista at a consultancy with 201-500 employees

Hyland OnBase was a stable solution that worked effectively for us.

reviewer2560407

Program Manager at a financial services firm with 11-50 employees

For more quotes and insights, download the Hyland OnBase report

Performance issues arise if we have multiple joins within the actions, which definitely reduces the performance.

Hafiz Muhammad Usama

Manager Mobility & Digitalization at Fatima group

For more quotes and insights, download the Nintex Process Platform report

Room For Improvement

Hyland OnBase needs enhanced dashboards, AI integration, user-friendly interface, flexible pricing, improved support, OCR, and simplified processes.

Nintex Process Platform requires better error reporting, user interface, integration, customization, performance, and reduced complexity, with high licensing costs.

The application could potentially be more open-source, allowing integration with more solutions.

reviewer2560407

Program Manager at a financial services firm with 11-50 employees

Hyland is working on a new platform (HXP) to integrate features from all products, addressing some concerns.

reviewer1981395

Product owner at a computer software company with 10,001+ employees

If AI could be used more at an enterprise level, since we are purchasing at an enterprise level for the subscription of Hyland OnBase, I would say if those AI informations would stay within the enterprise and not go outside of our enterprise boundaries, it would be secure and maintain our privacy.

reviewer2867946

Business Analyst at a tech vendor with 10,001+ employees

For more quotes and insights, download the Hyland OnBase report

If we receive data in JSON, there is no action available in Nintex Process Platform to parse the data and extract data from that JSON string.

Hafiz Muhammad Usama

Manager Mobility & Digitalization at Fatima group

Additionally, the deployment process should be easier.

Fitry Ericha

Presales Solutions Consultant at Mitra Sistematika Global

For more quotes and insights, download the Nintex Process Platform report

Setup Cost

Hyland OnBase's complex pricing is costly, especially in Latin America, with varied monthly licensing averaging $4,500-$5,000.

Nintex Process Platform's pricing is seen as expensive yet valuable, with variations based on subscription, region, and user engagement.

We also paid for workflow licenses, which allowed up to 250 concurrent users.

reviewer2560407

Program Manager at a financial services firm with 11-50 employees

I find pricing to be on the higher side due to its monolithic architecture.

reviewer1981395

Product owner at a computer software company with 10,001+ employees

My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.

Abdul_Jabbar

Senior Software Engineer at Infosys

For more quotes and insights, download the Hyland OnBase report

Nintex Process Platform is expensive.

Fitry Ericha

Presales Solutions Consultant at Mitra Sistematika Global

For more quotes and insights, download the Nintex Process Platform report

Valuable Features

Hyland OnBase enhances document management with secure storage, AI capabilities, workflow automation, and flexible integration for business efficiency.

Nintex Process Platform provides scalable workflow automation, low-code tools, and seamless integration, enabling efficient process management and ease of use.

It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them.

reviewer2560407

Program Manager at a financial services firm with 11-50 employees

The workflow engine has made the biggest difference for me because it is excellent for automating approval processes.

Abdul_Jabbar

Senior Software Engineer at Infosys

Hyland OnBase has impacted my organization positively by faster document retrieval, intuitive setup, reduced manual processing, and comes with security.

reviewer2867946

Business Analyst at a tech vendor with 10,001+ employees

For more quotes and insights, download the Hyland OnBase report

We use Nintex Process Platform for process automation.

Hafiz Muhammad Usama

Manager Mobility & Digitalization at Fatima group

My team and I created a demo using Nintex, focusing on getting emails, reading, writing, and managing attachments.

Fitry Ericha

Presales Solutions Consultant at Mitra Sistematika Global

For more quotes and insights, download the Nintex Process Platform report

Categories and Ranking

Hyland OnBase

Ranking in Business Process Management (BPM)

13th

Average Rating

8.0

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Enterprise Content Management (5th), Low-Code Development Platforms (16th)

Nintex Process Platform

Ranking in Business Process Management (BPM)

16th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Process Automation (16th), Workload Automation (22nd)

Mindshare comparison

As of November 2026, in the Business Process Management (BPM) category, the mindshare of Hyland OnBase is 1.0%, down from 1.2% compared to the previous year. The mindshare of Nintex Process Platform is 1.8%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Mindshare Distribution
Product	Mindshare (%)
Hyland OnBase	1.0%
Nintex Process Platform	1.8%
Other	97.2%

Business Process Management (BPM)

Featured Reviews

Joao Santiago

Analista at a consultancy with 201-500 employees

Digital workflows have transformed meeting minutes and document tracking across departments

There are some particular aspects of Hyland OnBase, such as layouts or some modules that have just been built, that are not designed with the end user in mind. That's something they need to improve. However, even if it's not adequate for the end user, you can still take that and, with custom development, use those modules and APIs in a user-friendly way. They need to improve the interface and usability of Unity and think more about usability. In terms of tool usability, sometimes there are too many clicks to perform an action, which, if you developed it yourself, you could do in two clicks, whereas within Unity you need four or five clicks to do the same process.

Read full review

Hafiz Muhammad Usama

Manager Mobility & Digitalization at Fatima group

Have experienced challenges integrating with other systems but have benefited from improved process automation

There are multiple areas that need improvement. Nintex Process Platform needs integration with other platforms such as Salesforce and other CRM platforms. There should be actions available so we can directly integrate with these systems. Additionally, there is a gap in mathematical actions and logical actions. We need to parse data, and if we receive data in JSON, there is no action available in Nintex Process Platform to parse the data and extract data from that JSON string. Such actions and logical actions must be available in Nintex Process Platform to increase its capability. For us, Nintex Process Platform is configurable with SQL Server, but there is no configuration option available with Oracle. We also use Oracle in multiple processes, but we have found no way to directly configure Nintex Process Platform with Oracle. We have to use SQL Server in between. We have to create a link server within SQL Server as a bypass to retrieve or post data into Oracle. There were multiple improvement points available.

Read full review

See which vendors are best for you

Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.

See recommendations

920,769 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Healthcare Company

Government

Financial Services Firm

Manufacturing Company

Financial Services Firm

14%

Outsourcing Company

13%

Manufacturing Company

11%

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	4
Large Enterprise	16

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	6
Large Enterprise	26

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?

My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.

See all answers

What needs improvement with Hyland OnBase?

More training videos, if they are more findable, would improve documentation and training documentations from Hyland's side, because there is a lack of documentation and training materials from Hyl...

See all answers

What is your primary use case for Hyland OnBase?

As a business analyst, while working on a recent project, I used Hyland OnBase as an enterprise-like document management tool. It was used for storing, organizing, and retrieving invoices regarding...

See all answers

What is your experience regarding pricing and costs for K2?

Nintex Process Platform is expensive. Prices relate to both features and the professional services necessary due to our lack of an implementation team.

See all answers

What needs improvement with K2?

See all answers

What is your primary use case for K2?

Our organization is a fertilizer company where we develop workflows regarding processes occurring at the plant. Most of them are safety projects, and a few other projects include off-boarding proje...

See all answers

Comparisons

SharePoint vs Hyland OnBase

Compared 6% of the time

OpenText Content Management vs Hyland OnBase

Compared 5% of the time

IBM FileNet vs Hyland OnBase

Compared 5% of the time

Alfresco vs Hyland OnBase

Compared 4% of the time

OpenText Documentum Content Management vs Hyland OnBase

Compared 3% of the time

More Hyland OnBase Competitors

IBM BPM vs Nintex Process Platform

Compared 4% of the time

Camunda vs Nintex Process Platform

Compared 4% of the time

WorkflowGen vs Nintex Process Platform

Compared 3% of the time

AWS Step Functions vs Nintex Process Platform

Compared 3% of the time

KiSSFLOW vs Nintex Process Platform

Compared 3% of the time

More Nintex Process Platform Competitors

Product Reports

Buyer's Guide

Hyland OnBase

October 2026

Download Hyland OnBase product report

Buyer's Guide

Nintex Process Platform

October 2026

Download Nintex Process Platform product report

Also Known As

OnBase

K2 blackpearl, K2 Five, Nintex Workflow

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Nintex Process Platform offers no/low-code development with system integrations and efficient workflow management, ideal for complex business processes. It's known for its scalable workflows, data management through SmartObjects, and a user-friendly visual designer.

Nintex Process Platform enables organizations to automate processes with ease, supporting electronic forms, digital transformation, and seamless department collaboration. Users on SharePoint and other integrated systems leverage its extensive workflow capabilities for approvals, onboarding, and information capture. While its current framework might benefit from performance enhancements and improved management console usability, it remains a strong choice for providing scalable solutions across industries.

What are the key features of Nintex Process Platform?

No/Low-Code Development: Enables users to develop applications without extensive coding knowledge, simplifying process creation.
System Integration: Offers seamless integration with systems like SharePoint and SAP, enhancing operational efficiency.
Workflow Capability: Facilitates the creation of sophisticated workflows suitable for complex processes.
SmartObjects: Centralizes data management, ensuring streamlined data access and usability.
Visual Designer: Simplifies the design and execution of business processes with an intuitive interface.

What benefits and ROI should users expect?

Increased Efficiency: Rapid deployment minimizes downtime and accelerates process automation.
Cost Savings: Reduces time spent on manual processes, improving operational costs.
Enhanced Collaboration: Streamlines communication and coordination across departments, leading to better teamwork.
Time Savings: Speeds up routine tasks like approvals and onboarding, freeing up resources for strategic initiatives.

Companies in sectors like government, HR, and financial services implement Nintex Process Platform for its ability to streamline and connect internal processes. It supports approval workflows, notifications, and data capturing, proving its versatility for diverse business needs. However, challenges with document conversion, performance, and cloud feature parity suggest room for enhancements, particularly in industries handling complex workflows.

Nintex

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

SEA Corp, Omnicom Group, Verizon, STIHL

Buyer's Guide

Hyland OnBase vs. Nintex Process Platform

November 2026

Free Report: Hyland OnBase vs. Nintex Process Platform

Find out what your peers are saying about Hyland OnBase vs. Nintex Process Platform and other solutions. Updated: November 2026.

DOWNLOAD NOW

920,769 professionals have used our research since 2012.

See our Hyland OnBase vs. Nintex Process Platform report.

See our list of best Business Process Management (BPM) vendors.

We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.