Hyland OnBase vs Nintex Process Platform comparison

Hyland and Nintex are both solutions in the Business Process Management (BPM) category. Hyland is ranked #15 with an average rating of 7.6, while Nintex is ranked #22 with an average rating of 7.0. Hyland holds a 1.4% mindshare in BPM, compared to Nintex’s 1.6% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 88% of Nintex users who would recommend it.

Hyland OnBase

Read 13 Hyland OnBase reviews

4,894 Views
1,126 Comparison Views

100% willing to recommend

Nintex Process Platform

Read 25 Nintex Process Platform reviews

2,991 Views
1,974 Comparison Views

88% willing to recommend

Hyland OnBase

Nintex Process Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

Nintex Process Platform and Hyland OnBase compete in the business process automation category. Nintex may have a slight edge due to its user-friendliness and flexible deployment options, appealing to businesses seeking quick adaptability and mobile operations.

Features: Nintex Process Platform offers a no-code or low-code solution, enhancing ease of use and scalability. It integrates seamlessly with Microsoft ecosystems, while its LazyApproval feature supports mobile operations. Hyland OnBase provides secure document management and integration with Outlook and Salesforce, offering strong audit trails. Its adaptability to various processes adds versatility, but some users find it less intuitive compared to Nintex.

Room for Improvement: Nintex could improve server efficiency, error reporting, and AI integration. Enhancements in logging, validation, and adaptability in non-SharePoint environments would be beneficial. OnBase needs a simplified user interface and migration process. It also lacks OCR functionality for all languages and support for some local languages like Arabic. Additionally, its pricing model is often considered expensive.

Ease of Deployment and Customer Service: Nintex supports a mix of on-premises, cloud, and hybrid environments, providing broad deployment flexibility. Its global 24/7 support receives mixed reviews on responsiveness. Hyland OnBase is mainly on-premises, praised for reliable and helpful support, though potentially lacking efficiency in service desk solutions compared to Nintex.

Pricing and ROI: Nintex can be expensive upfront but offers valuable automation features, leading to cost efficiencies. Its subscription-based model ensures scalability, with users reporting satisfactory ROI. OnBase is also priced high but considered a worthwhile investment due to its modularity and comprehensive features, delivering quick ROI by streamlining document-heavy processes.

To learn more, read our detailed Hyland OnBase vs. Nintex Process Platform Report (Updated: February 2026).

Buyer's Guide

Hyland OnBase vs. Nintex Process Platform

February 2026

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Helped 881,733 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland OnBase

Ranking in Business Process Management (BPM)

15th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (6th), Low-Code Development Platforms (13th)

Nintex Process Platform

Ranking in Business Process Management (BPM)

22nd

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Process Automation (22nd), Workload Automation (21st)

Mindshare comparison

As of February 2026, in the Business Process Management (BPM) category, the mindshare of Hyland OnBase is 1.4%, up from 0.3% compared to the previous year. The mindshare of Nintex Process Platform is 1.6%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
Hyland OnBase	1.4%
Nintex Process Platform	1.6%
Other	97.0%

Business Process Management (BPM)

Featured Reviews

reviewer1981395

Product owner at a computer software company with 10,001+ employees

Seamless data management enhances security while monolithic architecture and reporting need improvements

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, addressing some concerns. Additionally, there could be more integration points with products Hyland has acquired, such as Alfresco and Nuxeo. Offering a trial version with basic features would allow users to experience the product before purchasing. I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial.

Read full review

Hafiz Muhammad Usama

Manager Mobility & Digitalization at Fatima group

Have experienced challenges integrating with other systems but have benefited from improved process automation

There are multiple areas that need improvement. Nintex Process Platform needs integration with other platforms such as Salesforce and other CRM platforms. There should be actions available so we can directly integrate with these systems. Additionally, there is a gap in mathematical actions and logical actions. We need to parse data, and if we receive data in JSON, there is no action available in Nintex Process Platform to parse the data and extract data from that JSON string. Such actions and logical actions must be available in Nintex Process Platform to increase its capability. For us, Nintex Process Platform is configurable with SQL Server, but there is no configuration option available with Oracle. We also use Oracle in multiple processes, but we have found no way to directly configure Nintex Process Platform with Oracle. We have to use SQL Server in between. We have to create a link server within SQL Server as a bypass to retrieve or post data into Oracle. There were multiple improvement points available.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

"Its most valuable aspect is its flexibility"

"The solution's most valuable features are integration and flexibility."

"The solution is very developed and we are not taking full advantage of its functionalities."

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."

"The product's initial setup phase is not difficult."

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."

"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."

More Hyland OnBase pros

"It's easy to learn. However, there is very little content available for the Nintex also, but they are providing their own documentation and all. So, it's easy to learn also."

"Valuable features include workflows (escalation, reminder, LazyApproval, actions, etc.) and ease of use."

"The latest version of Nintex has many features. We have a clear roadmap and the necessary application to integrate it into our platform."

"This tool is really helpful in reducing a lot of manual work. Its drag and drop components help to create a workflow faster than SharePoint Workflow Designer."

"I think that it adds value to any organization, mainly in terms of business applications where you need workflows."

"The solution helped us automate several processes we used to do manually."

"The technical support provided by Nintex is very helpful."

"Allows to use workflow for simple approvals and LazyApproval. The feature is easy to implement for mobile approval."

More Nintex Process Platform pros

Cons

"Software malfunctioning usually occurs when we receive documents from external sources."

"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."

More Hyland OnBase cons

"The solution does not integrate with many platforms."

"There have been some glitches, and the workflow fails frequently."

"Heavy, cumbersome and inflexible."

"The tool can be limiting when more complex solutions are required. Improving it to offer greater functionality and less reliance on technical expertise could be beneficial."

"K2's support for DevOp team corporations is weak."

"Unfortunately, Nintex Workflow is not that stable. We are looking at shifting to another tool."

"We would like to design parallel workflows and long-running workflows, along with new features for connecting to cloud-based systems."

"The management server and the admin page where you can manage processes need improvement."

More Nintex Process Platform cons

Pricing and Cost Advice

"The solution costs around $6,000 per month."

"OnBase is reasonably priced."

"The tool's price is high."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"It's more suited for enterprise level, not for small or medium-sized businesses (SMBs)."

"This solution is affordable and is cheaper than most alternatives on the market. We have a standard cloud license that costs about 20k per year."

"We pay on a yearly basis. It's my understanding that we pay approximately $11,000/year."

"Comparatively, it's expensive."

"Our maintenance costs are reduced."

"Prices for licenses of K2 are high."

"For the initial hundred users, the cost is $21,000 per year, which I find too high."

"There is an initial fee when purchasing and a fee for maintenance afterward."

More Nintex Process Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Government

12%

Financial Services Firm

12%

Computer Software Company

Healthcare Company

Financial Services Firm

17%

Computer Software Company

16%

Manufacturing Company

10%

Marketing Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	3
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	6
Large Enterprise	25

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

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What needs improvement with Hyland OnBase?

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What is your primary use case for Hyland OnBase?

I was a vendor managing Hyland OnBase ( /products/hyland-onbase-reviews ) for Hyland, not as a direct user but as a business partner. We managed the solution and were a partner with Hyland.

See all answers

What do you like most about K2?

The latest version of Nintex has many features. We have a clear roadmap and the necessary application to integrate it into our platform.

See all answers

What is your experience regarding pricing and costs for K2?

Nintex Process Platform is expensive. Prices relate to both features and the professional services necessary due to our lack of an implementation team.

See all answers

What needs improvement with K2?

See all answers

Comparisons

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Compared 10% of the time

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Compared 7% of the time

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Compared 7% of the time

OpenText Documentum Content Management vs Hyland OnBase

Compared 6% of the time

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IBM BPM vs Nintex Process Platform

Compared 5% of the time

Pega Platform vs Nintex Process Platform

Compared 4% of the time

ServiceNow Orchestration vs Nintex Process Platform

Compared 4% of the time

SAP Signavio Process Manager vs Nintex Process Platform

Compared 4% of the time

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Product Reports

Buyer's Guide

Hyland OnBase

January 2026

Download Hyland OnBase product report

Buyer's Guide

Nintex Process Platform

January 2026

Download Nintex Process Platform product report

Also Known As

OnBase

K2 blackpearl, K2 Five, Nintex Workflow

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Nintex Process Platform offers no/low-code development with system integrations and efficient workflow management, ideal for complex business processes. It's known for its scalable workflows, data management through SmartObjects, and a user-friendly visual designer.

Nintex Process Platform enables organizations to automate processes with ease, supporting electronic forms, digital transformation, and seamless department collaboration. Users on SharePoint and other integrated systems leverage its extensive workflow capabilities for approvals, onboarding, and information capture. While its current framework might benefit from performance enhancements and improved management console usability, it remains a strong choice for providing scalable solutions across industries.

What are the key features of Nintex Process Platform?

No/Low-Code Development: Enables users to develop applications without extensive coding knowledge, simplifying process creation.
System Integration: Offers seamless integration with systems like SharePoint and SAP, enhancing operational efficiency.
Workflow Capability: Facilitates the creation of sophisticated workflows suitable for complex processes.
SmartObjects: Centralizes data management, ensuring streamlined data access and usability.
Visual Designer: Simplifies the design and execution of business processes with an intuitive interface.

What benefits and ROI should users expect?

Increased Efficiency: Rapid deployment minimizes downtime and accelerates process automation.
Cost Savings: Reduces time spent on manual processes, improving operational costs.
Enhanced Collaboration: Streamlines communication and coordination across departments, leading to better teamwork.
Time Savings: Speeds up routine tasks like approvals and onboarding, freeing up resources for strategic initiatives.

Companies in sectors like government, HR, and financial services implement Nintex Process Platform for its ability to streamline and connect internal processes. It supports approval workflows, notifications, and data capturing, proving its versatility for diverse business needs. However, challenges with document conversion, performance, and cloud feature parity suggest room for enhancements, particularly in industries handling complex workflows.

Nintex

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

SEA Corp, Omnicom Group, Verizon, STIHL

Buyer's Guide

Hyland OnBase vs. Nintex Process Platform

February 2026

Free Report: Hyland OnBase vs. Nintex Process Platform

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