Hyland OnBase vs Nintex Process Platform comparison

Hyland and Nintex are both solutions in the Business Process Management (BPM) category. Hyland is ranked #15 with an average rating of 7.6, while Nintex is ranked #14 with an average rating of 7.2. Hyland holds a 1.4% mindshare in BPM, compared to Nintex’s 1.6% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 88% of Nintex users who would recommend it.

Hyland OnBase

Read 13 Hyland OnBase reviews

4,371 Views
1,005 Comparison Views

100% willing to recommend

Nintex Process Platform

Read 25 Nintex Process Platform reviews

2,673 Views
1,844 Comparison Views

88% willing to recommend

Hyland OnBase

Nintex Process Platform

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Executive SummaryUpdated on Dec 18, 2024

Nintex Process Platform and Hyland OnBase compete in the business process automation category. Nintex may have a slight edge due to its user-friendliness and flexible deployment options, appealing to businesses seeking quick adaptability and mobile operations.

Features: Nintex Process Platform offers a no-code or low-code solution, enhancing ease of use and scalability. It integrates seamlessly with Microsoft ecosystems, while its LazyApproval feature supports mobile operations. Hyland OnBase provides secure document management and integration with Outlook and Salesforce, offering strong audit trails. Its adaptability to various processes adds versatility, but some users find it less intuitive compared to Nintex.

Room for Improvement: Nintex could improve server efficiency, error reporting, and AI integration. Enhancements in logging, validation, and adaptability in non-SharePoint environments would be beneficial. OnBase needs a simplified user interface and migration process. It also lacks OCR functionality for all languages and support for some local languages like Arabic. Additionally, its pricing model is often considered expensive.

Ease of Deployment and Customer Service: Nintex supports a mix of on-premises, cloud, and hybrid environments, providing broad deployment flexibility. Its global 24/7 support receives mixed reviews on responsiveness. Hyland OnBase is mainly on-premises, praised for reliable and helpful support, though potentially lacking efficiency in service desk solutions compared to Nintex.

Pricing and ROI: Nintex can be expensive upfront but offers valuable automation features, leading to cost efficiencies. Its subscription-based model ensures scalability, with users reporting satisfactory ROI. OnBase is also priced high but considered a worthwhile investment due to its modularity and comprehensive features, delivering quick ROI by streamlining document-heavy processes.

To learn more, read our detailed Hyland OnBase vs. Nintex Process Platform Report (Updated: December 2025).

Buyer's Guide

Hyland OnBase vs. Nintex Process Platform

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland OnBase

Ranking in Business Process Management (BPM)

15th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (6th), Low-Code Development Platforms (12th)

Nintex Process Platform

Ranking in Business Process Management (BPM)

14th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Process Automation (11th), Workload Automation (15th)

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of Hyland OnBase is 1.4%, up from 0.3% compared to the previous year. The mindshare of Nintex Process Platform is 1.6%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
Nintex Process Platform	1.6%
Hyland OnBase	1.4%
Other	97.0%

Business Process Management (BPM)

Featured Reviews

reviewer1981395

Product owner at a computer software company with 10,001+ employees

Seamless data management enhances security while monolithic architecture and reporting need improvements

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, addressing some concerns. Additionally, there could be more integration points with products Hyland has acquired, such as Alfresco and Nuxeo. Offering a trial version with basic features would allow users to experience the product before purchasing. I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial.

Read full review

Hafiz Muhammad Usama

Manager Mobility & Digitalization at Fatima group

Have experienced challenges integrating with other systems but have benefited from improved process automation

There are multiple areas that need improvement. Nintex Process Platform needs integration with other platforms such as Salesforce and other CRM platforms. There should be actions available so we can directly integrate with these systems. Additionally, there is a gap in mathematical actions and logical actions. We need to parse data, and if we receive data in JSON, there is no action available in Nintex Process Platform to parse the data and extract data from that JSON string. Such actions and logical actions must be available in Nintex Process Platform to increase its capability. For us, Nintex Process Platform is configurable with SQL Server, but there is no configuration option available with Oracle. We also use Oracle in multiple processes, but we have found no way to directly configure Nintex Process Platform with Oracle. We have to use SQL Server in between. We have to create a link server within SQL Server as a bypass to retrieve or post data into Oracle. There were multiple improvement points available.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product's initial setup phase is not difficult."

"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."

"Its most valuable aspect is its flexibility"

"The most valuable features are that it's very secure and provides audit trails for our documents."

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."

"The solution's most valuable features are integration and flexibility."

More Hyland OnBase pros

"The strength of this solution lies in its connectors and the accessibility of an open API. The presence of an open API allows users to create custom connectors if necessary, provided there is access to the source API documentation. Additionally, the platform features a straightforward yet highly effective forms tool. This tool not only seamlessly integrates with the workflow functionality but also facilitates the transmission of information to the document generation tool. This comprehensive integration is particularly noteworthy when compared to alternatives such as Oracle, which tends to rely on more complex and separate logic for similar functionalities. A key strength of Nintex lies in its user-centric approach to help documentation. The materials are designed to be easily understood, avoiding complex terminology. In cases where technical terms are used, they are linked to articles for further clarification. This contrasts with platforms like Microsoft and Oracle, which may employ technical jargon without clear explanations. Nintex further supports its users through a robust online community, fostering collaboration and shared insights. Additionally, Nintex University offers online training across all applications, following a role-based structure. Unlike some other platforms, Nintex's training is thoughtfully broken down into shorter courses, focused on specific roles. This approach ensures that users can efficiently access the information they need without navigating through extensive and potentially irrelevant content, as may be the case with Oracle's training structure."

"This solution is very easy to use and customize, using almost zero coding. It's built on SharePoint which many companies in our country have experience with. This made it easy to adapt the application in our environment."

"The solution helped us automate several processes we used to do manually."

"Only Nintex has the feature which allows attachments to an email."

"The product's primary advantage is its low-code nature which allows for rapid development without extensive coding."

"The technical support provided by Nintex is very helpful."

"It is very easy to use events. K2 has useful tools."

"The workflow engine of K2 is its main strength. Its workflow engine is probably one of the best, and that's the reason why Nintex bought K2. It can clearly handle any complex process or scenario. K2 is almost low-code. It is a no-code or low-code solution. You don't have to read a whole lot of code. It is pretty much GUI based. Their support is also excellent. The biggest advantage of K2 is SmartObjects, which allow you to separate the data from the application. It is a standalone application that allows you to build a data source from different places, which a lot of other applications also do. It is called SmartObjects technology, which is pretty powerful. If I have data from different applications, such as JD and ServiceNow, I can just create a SmartObject based on a data source and use it. I have some forms that have six, seven, or eight applications in a single form with data from different places."

More Nintex Process Platform pros

Cons

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

"The migration is a bit difficult in the tool."

"The application could potentially be more open-source, allowing integration with more solutions."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

"The solution’s initial setup is a little difficult."

"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."

More Hyland OnBase cons

"I would also like to see the BPM features from Pega implemented, that have to do with the implementation of AI, and the robotics."

"There is room for improvement in the user experience in the forms."

"I think it was lacking a little bit in its multiple in-house processes and other processes. So there is a little bit of a gap in collaboration."

"Nintex seems to be very server intensive. It is one of the reasons that we are moving to a different product on the SharePoint 2016 platform."

"At times, issues arise in certain scenarios. In such cases, the versioning can become quite difficult. There may be no other way but to restart the entire process or rectify it at that point."

"While Nintex Workflow has pretty robust troubleshooting abilities, I think that improving the default logging and notifications would be helpful."

"The management server and the admin page where you can manage processes need improvement."

"The interface could be better and more language support is needed in the development environment or in the solutions platform in general."

More Nintex Process Platform cons

Pricing and Cost Advice

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"OnBase is reasonably priced."

"The solution costs around $6,000 per month."

"The tool's price is high."

"Our maintenance costs are reduced."

"Nintex Workflow is more expensive than Microsoft's native products, but it is still considered moderately priced when compared to higher-end products such as K2."

"Prices for licenses of K2 are high."

"For the initial hundred users, the cost is $21,000 per year, which I find too high."

"The product’s price is competitive compared to other vendors."

"Comparatively, it's expensive."

"Offering a licensing model that allows for multiple small workflows would be a huge improvement to an already great platform."

"It's more suited for enterprise level, not for small or medium-sized businesses (SMBs)."

More Nintex Process Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Government

12%

Financial Services Firm

12%

Computer Software Company

Healthcare Company

Financial Services Firm

18%

Computer Software Company

16%

Manufacturing Company

10%

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	3
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	6
Large Enterprise	25

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

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What needs improvement with Hyland OnBase?

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What is your primary use case for Hyland OnBase?

I was a vendor managing Hyland OnBase ( /products/hyland-onbase-reviews ) for Hyland, not as a direct user but as a business partner. We managed the solution and were a partner with Hyland.

See all answers

What do you like most about K2?

The latest version of Nintex has many features. We have a clear roadmap and the necessary application to integrate it into our platform.

See all answers

What is your experience regarding pricing and costs for K2?

Nintex Process Platform is expensive. Prices relate to both features and the professional services necessary due to our lack of an implementation team.

See all answers

What needs improvement with K2?

See all answers

Comparisons

OpenText Content Management vs Hyland OnBase

Compared 10% of the time

Alfresco vs Hyland OnBase

Compared 8% of the time

OpenText Documentum Content Management vs Hyland OnBase

Compared 8% of the time

SharePoint vs Hyland OnBase

Compared 7% of the time

IBM FileNet vs Hyland OnBase

Compared 7% of the time

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Camunda vs Nintex Process Platform

Compared 8% of the time

ServiceNow Orchestration vs Nintex Process Platform

Compared 5% of the time

Pega Platform vs Nintex Process Platform

Compared 5% of the time

SAP Signavio Process Manager vs Nintex Process Platform

Compared 5% of the time

IBM BPM vs Nintex Process Platform

Compared 5% of the time

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Product Reports

Buyer's Guide

Hyland OnBase

January 2026

Download Hyland OnBase product report

Buyer's Guide

Nintex Process Platform

January 2026

Download Nintex Process Platform product report

Also Known As

OnBase

K2 blackpearl, K2 Five, Nintex Workflow

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Nintex Process Platform offers no/low-code development with system integrations and efficient workflow management, ideal for complex business processes. It's known for its scalable workflows, data management through SmartObjects, and a user-friendly visual designer.

Nintex Process Platform enables organizations to automate processes with ease, supporting electronic forms, digital transformation, and seamless department collaboration. Users on SharePoint and other integrated systems leverage its extensive workflow capabilities for approvals, onboarding, and information capture. While its current framework might benefit from performance enhancements and improved management console usability, it remains a strong choice for providing scalable solutions across industries.

What are the key features of Nintex Process Platform?

No/Low-Code Development: Enables users to develop applications without extensive coding knowledge, simplifying process creation.
System Integration: Offers seamless integration with systems like SharePoint and SAP, enhancing operational efficiency.
Workflow Capability: Facilitates the creation of sophisticated workflows suitable for complex processes.
SmartObjects: Centralizes data management, ensuring streamlined data access and usability.
Visual Designer: Simplifies the design and execution of business processes with an intuitive interface.

What benefits and ROI should users expect?

Increased Efficiency: Rapid deployment minimizes downtime and accelerates process automation.
Cost Savings: Reduces time spent on manual processes, improving operational costs.
Enhanced Collaboration: Streamlines communication and coordination across departments, leading to better teamwork.
Time Savings: Speeds up routine tasks like approvals and onboarding, freeing up resources for strategic initiatives.

Companies in sectors like government, HR, and financial services implement Nintex Process Platform for its ability to streamline and connect internal processes. It supports approval workflows, notifications, and data capturing, proving its versatility for diverse business needs. However, challenges with document conversion, performance, and cloud feature parity suggest room for enhancements, particularly in industries handling complex workflows.

Nintex

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

SEA Corp, Omnicom Group, Verizon, STIHL

Buyer's Guide

Hyland OnBase vs. Nintex Process Platform

December 2025

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