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Hyland OnBase vs Nintex Process Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hyland OnBase
Ranking in Business Process Management (BPM)
14th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
17
Ranking in other categories
Enterprise Content Management (6th), Low-Code Development Platforms (15th)
Nintex Process Platform
Ranking in Business Process Management (BPM)
20th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
25
Ranking in other categories
Process Automation (22nd), Workload Automation (21st)
 

Mindshare comparison

As of March 2026, in the Business Process Management (BPM) category, the mindshare of Hyland OnBase is 1.3%, up from 0.3% compared to the previous year. The mindshare of Nintex Process Platform is 1.6%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Hyland OnBase1.3%
Nintex Process Platform1.6%
Other97.1%
Business Process Management (BPM)
 

Featured Reviews

Arjurn Dakash - PeerSpot reviewer
Project Manager at Deloitte
Workflow automation has transformed case management and reduced errors across our processes
Hyland OnBase is a great tool for document storage and retrieval, automating business processes using workflow, and building applications in WorkView. It saves a lot of time, reduces human errors, and is very cost-effective. Hyland OnBase has drastically improved our business processes and made everyone's jobs easier. Hyland OnBase is a fantastic system that does a lot for my organization. We use it for indexing and storing documents as the main reason we use Hyland OnBase, but it also has many features that we use every day. Workflows are the most common way that our employees interact with Hyland OnBase. We also ingest thousands of documents every day, and with our continued rate of growth, we do not see Hyland OnBase having any trouble handling the added traffic. It is very scalable. The best features Hyland OnBase offers include workflows, document retention and security, document ingesting and indexing, and document retrieval and storage. The user-friendly interface makes it very easy to use and provides a smooth learning curve for new users. Workflow is used to quickly and easily configure and improve business processes. We also have automation through workflow, which saves time and cost. Reporting dashboards allow us to create useful reports to keep personnel informed, making data-driven decisions easier. While we have grown a lot over the past five years, Hyland OnBase has allowed us to maintain our existing workflows rather than hiring additional employees, requiring fewer employees thanks to Hyland OnBase. Since Hyland OnBase is our central repository for all documents, our documents are more secure, allow greater work flexibility, especially for remote work, are more easily accessible, and are smarter. It has changed the way we as a company work. Through workflow automation, we have been able to save a lot of time, with forty to fifty-five percent of time being saved currently.
Hafiz Muhammad Usama - PeerSpot reviewer
Manager Mobility & Digitalization at Fatima group
Have experienced challenges integrating with other systems but have benefited from improved process automation
There are multiple areas that need improvement. Nintex Process Platform needs integration with other platforms such as Salesforce and other CRM platforms. There should be actions available so we can directly integrate with these systems. Additionally, there is a gap in mathematical actions and logical actions. We need to parse data, and if we receive data in JSON, there is no action available in Nintex Process Platform to parse the data and extract data from that JSON string. Such actions and logical actions must be available in Nintex Process Platform to increase its capability. For us, Nintex Process Platform is configurable with SQL Server, but there is no configuration option available with Oracle. We also use Oracle in multiple processes, but we have found no way to directly configure Nintex Process Platform with Oracle. We have to use SQL Server in between. We have to create a link server within SQL Server as a bypass to retrieve or post data into Oracle. There were multiple improvement points available.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are that it's very secure and provides audit trails for our documents."
"I like the cloud and its integrability."
"We found the setup process to be okay since they do offer a troubleshooting guide."
"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."
"Its most valuable aspect is its flexibility"
"Hyland OnBase has positively impacted my organization by improving claims payment time by 82% for emergency room claims, and since additions can be made to our Hyland OnBase process, the return on investment can grow with each addition of a new process."
"The product's initial setup phase is not difficult."
"Hyland OnBase has drastically improved our business processes and made everyone's jobs easier."
"It provides data accuracy with fewer failures."
"It leverages the out-of-the-box SharePoint back-end. This means that you don’t need to install or deploy additional infrastructure to support Nintex Workflow, unlike some of its competitors."
"We were able to meet all of the requirements for functionality that were specified, and we did not experience challenges where we had to compromise on functionality."
"Allows us to provide desktop/laptop and mobile solutions to our users."
"K2 is reasonably priced."
"K2's best feature is that it can solve complex tasks, issues, and projects with little coding."
"This solution is very easy to use and customize, using almost zero coding. It's built on SharePoint which many companies in our country have experience with. This made it easy to adapt the application in our environment."
"The most valuable features of this solution are that it's no code, it's very flexible, and it's easy to design."
 

Cons

"Hyland OnBase can be improved by reducing the many different applications that need to be used when being an administrator for this product."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"For my case, there should be a cleaner, easy-to-use change management and migration tool, which would be great."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The migration is a bit difficult in the tool."
"The solution’s initial setup is a little difficult."
"Built-in reporting on-prem is limited and clunky at best."
"The tool lacks to offer support for the Arabic language, and it needs consideration."
"There is room for improvement in the user experience in the forms."
"The licensing needs to be improved. Right now, we find it's getting more expensive to use the product."
"Hawkeye is emerging as a reporting solution, but as a V1 product it’s not very useful yet."
"The Workflow Designer needs improvement."
"Difficult to include external partners with the solution deployed on-premise."
"The solution needs more RPA and AI features."
 

Pricing and Cost Advice

"The solution costs around $6,000 per month."
"The tool's price is high."
"OnBase is reasonably priced."
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
"Offering a licensing model that allows for multiple small workflows would be a huge improvement to an already great platform."
"The product’s price is competitive compared to other vendors."
"For the initial hundred users, the cost is $21,000 per year, which I find too high."
"The annual support costs are expensive."
"Our maintenance costs are reduced."
"It's more suited for enterprise level, not for small or medium-sized businesses (SMBs)."
"Nintex Workflow is more expensive than Microsoft's native products, but it is still considered moderately priced when compared to higher-end products such as K2."
"Comparatively, it's expensive."
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Top Industries

By visitors reading reviews
Government
12%
Financial Services Firm
10%
Healthcare Company
9%
Computer Software Company
9%
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
11%
Marketing Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise13
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise6
Large Enterprise25
 

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?
My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.
What needs improvement with Hyland OnBase?
Hyland OnBase could be improved in terms of service support response time. More timely updates to solution software support documentation also should be improved.
What is your primary use case for Hyland OnBase?
Hyland OnBase is used across the entirety of the organization in a variety of different ways, and its primary use is as a document storage solution that is used in conjunction with other systems su...
What is your experience regarding pricing and costs for K2?
Nintex Process Platform is expensive. Prices relate to both features and the professional services necessary due to our lack of an implementation team.
What needs improvement with K2?
There are multiple areas that need improvement. Nintex Process Platform needs integration with other platforms such as Salesforce and other CRM platforms. There should be actions available so we ca...
What is your primary use case for K2?
Our organization is a fertilizer company where we develop workflows regarding processes occurring at the plant. Most of them are safety projects, and a few other projects include off-boarding proje...
 

Also Known As

OnBase
K2 blackpearl, K2 Five, Nintex Workflow
 

Overview

 

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
SEA Corp, Omnicom Group, Verizon, STIHL
Find out what your peers are saying about Hyland OnBase vs. Nintex Process Platform and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.