

Temenos Quantum and Hyland OnBase are two enterprise-level software solutions offering different strengths. Users are generally happier with the flexibility and scalability of Temenos Quantum, noting it excels in mobile application support and integration capabilities, while Hyland OnBase is praised for its robust document management features, making it a superior choice for organizations primarily seeking improved Enterprise Content Management solutions.
Features: Temenos Quantum is recognized for its strong mobile application development features, ease of integration with other platforms, and broad support for various environments. Hyland OnBase stands out with its extensive document management capabilities, strong workflow automation, and better search functionalities.
Room for Improvement: User feedback for Temenos Quantum indicates the need for more advanced reporting tools and improved UI customization options. For Hyland OnBase, users suggest enhancements in the user experience for non-technical staff and a more intuitive setup process.
Ease of Deployment and Customer Service: Temenos Quantum users highlight the straightforward deployment process and responsive customer service. Conversely, Hyland OnBase is noted for having a lengthier deployment timeline but offers comprehensive support once implemented.
Pricing and ROI: Temenos Quantum offers competitive pricing with a quicker return on investment, appreciated for its cost-effectiveness in terms of deployment and overall flexibility. Hyland OnBase has a higher upfront cost but users report it delivers significant ROI through its robust features.
I have seen a return on investment with Hyland OnBase because it provides a very reliable ECM platform for my organization, helps to remove the dependency on paper files and file folders, saves real estate costs, and facilitates the ability to work from anywhere.
There's also prevention of financial loss because I have some workflows designed specifically to validate certain processes, and in the past a lot of money was lost because calculations were done incorrectly.
Automation processes that used to take four or three weeks now only require days, and users can be easily trained to implement their own processes.
Our vendor relationship facilitated integration with our system and offered additional service beyond the Hyland OnBase product.
Whenever I proved it was an issue on their side, they always followed up quickly and professionally and always resolved the problems.
Customer support largely falls on us, as many aspects must be handled directly with Hyland.
Transitioning to cloud-based services may reduce these costs in the future.
Hyland OnBase's scalability is one of its most significant strengths.
In the cloud it's easier to handle; you work with pods and other infrastructure elements.
Since then they've improved a lot, and now it's very stable.
Hyland OnBase was a stable solution that worked effectively for us.
The application could potentially be more open-source, allowing integration with more solutions.
Hyland is working on a new platform (HXP) to integrate features from all products, addressing some concerns.
If AI could be used more at an enterprise level, since we are purchasing at an enterprise level for the subscription of Hyland OnBase, I would say if those AI informations would stay within the enterprise and not go outside of our enterprise boundaries, it would be secure and maintain our privacy.
We also paid for workflow licenses, which allowed up to 250 concurrent users.
I find pricing to be on the higher side due to its monolithic architecture.
My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.
It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them.
The workflow engine has made the biggest difference for me because it is excellent for automating approval processes.
Hyland OnBase has impacted my organization positively by faster document retrieval, intuitive setup, reduced manual processing, and comes with security.
| Product | Mindshare (%) |
|---|---|
| Hyland OnBase | 1.6% |
| Temenos Quantum | 1.6% |
| Other | 96.8% |


| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 4 |
| Large Enterprise | 16 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 2 |
| Large Enterprise | 10 |
Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.
Temenos Quantum is a versatile platform designed for mobile and web development, offering robust security and customizability. It simplifies integration with databases and systems, facilitating cross-platform application creation while supporting mobile, desktop, and kiosk interfaces.
Temenos Quantum serves cross-platform mobile app development, supporting a unified codebase for iOS, Android, and Windows. It caters to banks for core banking and financial applications, enhancing retail operations and customer interfaces. Kony Studio allows easy development with prebuilt templates, visual design tools, and JavaScript ES6 compatibility, streamlining B2B and B2C app creation and API integration.
What are the key features?Organizations leverage Temenos Quantum in banking, finance, and retail industries, focusing on app development for internal tools, customer interactions, and operational efficiency. Its ability to streamline processes, integrate third-party systems, and support a secure environment makes it highly applicable across sectors.
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