Try our new research platform with insights from 80,000+ expert users

IBM MaaS360 vs Sophos Mobile comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.3
Microsoft Intune enhances efficiency and security while reducing costs, resources, and hardware needs, offering excellent integration and productivity.
Sentiment score
7.5
IBM MaaS360 enhances productivity, ensures HIPAA compliance, and provides a positive ROI, particularly beneficial for medical industry security needs.
Sentiment score
1.0
Sophos Mobile achieved over 500% ROI and improved efficiency, best when used with other Sophos products for optimal results.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
IT Systems Engineer at Syracuse University
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Subject Matter Expert at Engage IT Services Pvt Ltd
Importantly, when someone leaves the company, it helps protect document access on their devices.
Channels & Alliances Head at Link Development
 

Customer Service

Sentiment score
5.7
Microsoft Intune support receives mixed reviews with praise for premium plans but concerns about slow responses and inconsistent quality.
Sentiment score
5.6
IBM MaaS360's customer service is praised, but technical support reviews are mixed, citing response time and solution adequacy issues.
Sentiment score
7.8
Sophos Mobile customer service is efficient for some but can involve delays and issues with reaching higher-level support for others.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
IT Systems Engineer at Syracuse University
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Engineer at a healthcare company with 5,001-10,000 employees
IBM's support and technical service were helpful when needed.
President at a wholesaler/distributor with 11-50 employees
In terms of responsiveness, they handle the calls immediately and efficiently.
Manager IT Solutions Delivery at AL HIBA INFORMATION TECHNOLOGY SERVICES
The technical support for Sophos Mobile requires improvement.
IT Architect, IT Security Expert, Owner at avilura uab
 

Scalability Issues

Sentiment score
6.6
Microsoft Intune offers seamless scalability for various organization sizes, efficiently managing devices with flexible licensing and high user ratings.
Sentiment score
8.5
IBM MaaS360 is praised for its scalability, effectively supporting both small and large organizations, despite some cost concerns for smaller businesses.
Sentiment score
4.6
Sophos Mobile is scalable for various businesses, though costly for SMEs, excelling in Android and macOS support.
The scalability of Microsoft Intune is ten out of ten.
Solutions Architect at a computer software company with 51-200 employees
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Director at Provisioned
We recommend it for both small and medium-sized enterprises.
Operations Technical Lead at IT Supporters
It could scale better to meet diverse client needs.
IT Architect, IT Security Expert, Owner at avilura uab
At an enterprise level with more requirements, there is room for improvement.
Technical Presale Engineer at a tech services company with 51-200 employees
 

Stability Issues

Sentiment score
6.7
Microsoft Intune is considered reliable and robust, despite occasional bugs and performance issues, with improvements over earlier versions.
Sentiment score
7.8
IBM MaaS360 is praised for stability and performance, though a few users experience minor issues like passcode delays and battery drain.
Sentiment score
7.1
Sophos Mobile is stable and performs well, though users note issues with enrollment and work profiles needing improvement.
We have not experienced downtime, bugs, or glitches.
Head of IT at TWM SOLICITORS LLP
It appears Microsoft Intune undergoes changes without informing customers.
Support Engineer at a tech services company with 201-500 employees
Microsoft Intune has been very stable.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Sophos is stable, and the product works well.
Manager IT Solutions Delivery at AL HIBA INFORMATION TECHNOLOGY SERVICES
I would rate the stability of Sophos Mobile as a seven out of ten.
IT Architect, IT Security Expert, Owner at avilura uab
 

Room For Improvement

Microsoft Intune needs improved reporting, third-party integration, non-Windows management, security policies, navigation, and better pricing and support.
IBM MaaS360 requires enhancements in UI, reporting, support, device management, security, and feature integration to match competitors.
Sophos Mobile needs easier setup, better Apple integration, improved security, user-friendly interface, and enhanced features including AI and VPN.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
Strategy & Portfolio Advisor at a insurance company with 1,001-5,000 employees
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Engineer at a healthcare company with 5,001-10,000 employees
It would be beneficial to have the VPN feature incorporated into Sophos Mobile, even if it requires separate payment.
Deputy Manager, Ict at Ushuru
I also believe the portal itself requires improvements because the interface can be difficult to understand sometimes.
IT Architect, IT Security Expert, Owner at avilura uab
Regarding functionality, I think an area Sophos Mobile can actually improve is by infusing more AI-integrated services and solutions into the product.
Cloud Solution Architect at a tech services company with 201-500 employees
 

Setup Cost

Microsoft Intune provides cost-effective pricing, especially when bundled with Office 365, with average subscriptions at $7 per user.
IBM MaaS360 is cost-effective for some users, yet pricing pressure and mixed reviews highlight concerns over affordability and value.
Sophos Mobile pricing is mid-range, subscription-based per user, and considered cost-effective yet significant, with mixed user perceptions.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
Senior Systems Architect IV at a aerospace/defense firm with 10,001+ employees
The Intune suite and add-ons, such as batch management and remote help, are costly.
Technical Sales Professional (Microsoft Modern Workplace) at Alnafitha IT
It costs approximately forty euros per user per month.
Cyber Security Officer at Gudu
The pricing and licensing experience with IBM MaaS360 was satisfactory and not expensive.
President at a wholesaler/distributor with 11-50 employees
The product is affordable, and there is no issue with its purchase for small companies.
Operations Technical Lead at IT Supporters
In terms of pricing, Sophos Mobile is favorable compared to other mobile device security solutions.
Deputy Manager, Ict at Ushuru
The pricing of Sophos Mobile is high compared to the market, specifically 40% higher.
Manager IT Solutions Delivery at AL HIBA INFORMATION TECHNOLOGY SERVICES
 

Valuable Features

Microsoft Intune integrates with Microsoft services, simplifying deployment and enhancing security for seamless cloud management and robust resource control.
IBM MaaS360 offers efficient, secure device management with comprehensive tracking, BYOD support, user-friendly interface, scalability, and cost-effectiveness.
Sophos Mobile offers comprehensive security with cloud management, data protection, remote administration, and integration enhancing operational efficiency.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Microsoft Practice Lead at a tech services company with 11-50 employees
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
Windows Autopatch is the most valuable because it removes the burden of patch management.
Director at Provisioned
The main benefit of IBM MaaS360 is phone control and rollout.
President at a wholesaler/distributor with 11-50 employees
Sophos Mobile has been rated nine out of ten for security and performance.
Operations Technical Lead at IT Supporters
The features that stand out for maintaining mobile security are compliance and the ability to install applications and configure work profiles.
IT Architect, IT Security Expert, Owner at avilura uab
Sophos Mobile provides fantastic management and control along with web application control capabilities on mobile, features that would usually be on a firewall at the perimeter of the business or the organization.
Cloud Solution Architect at a tech services company with 201-500 employees
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
312
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Microsoft Security Suite (1st)
IBM MaaS360
Ranking in Enterprise Mobility Management (EMM)
13th
Ranking in Unified Endpoint Management (UEM)
8th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
36
Ranking in other categories
No ranking in other categories
Sophos Mobile
Ranking in Enterprise Mobility Management (EMM)
8th
Ranking in Unified Endpoint Management (UEM)
5th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 28.2%, down from 34.8% compared to the previous year. The mindshare of IBM MaaS360 is 6.5%, up from 5.3% compared to the previous year. The mindshare of Sophos Mobile is 2.5%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM) Market Share Distribution
ProductMarket Share (%)
Microsoft Intune28.2%
Sophos Mobile2.5%
IBM MaaS3606.5%
Other62.8%
Unified Endpoint Management (UEM)
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
reviewer2173776 - PeerSpot reviewer
President at a wholesaler/distributor with 11-50 employees
Bulk phone setup has become more efficient while content distribution remains manageable
The main benefit of IBM MaaS360 is phone control and rollout. I acquired it because I was onboarding 15 new people, and it was more efficient to manage 15 phones from a computer than to handle each phone individually. I was able to manage what apps people were downloading with IBM MaaS360, ensuring they had what they needed. I could monitor their downloads and remove applications if necessary.
MH
Manager IT Solutions Delivery at AL HIBA INFORMATION TECHNOLOGY SERVICES
Strong support and good central management but improvements in security management needed
Sophos Mobile offers features like cash mode and safe mode, and allows for central management, which I find effective for device security, though it depends on the clients' needs and the types of mobile devices used. The integration of the product is easier these days compared to ten years ago. The support provided by Sophos is notably good, and they care for their partners. Sophos has good customer support, and that is crucial for sustaining business relationships.
report
Use our free recommendation engine to learn which Unified Endpoint Management (UEM) solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Manufacturing Company
12%
Computer Software Company
11%
Government
9%
Financial Services Firm
6%
Consumer Goods Company
10%
Computer Software Company
9%
Printing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business121
Midsize Enterprise47
Large Enterprise154
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise7
Large Enterprise12
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
Microsoft Intune vs IBM MaaS360 - which to choose?
Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool...
What do you like most about IBM MaaS360?
We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the ope...
What is your experience regarding pricing and costs for IBM MaaS360?
The pricing and licensing experience with IBM MaaS360 was satisfactory and not expensive.
What do you like most about Sophos Mobile?
I like the level of interaction that the product offers with the other products in our company's environment.
What is your experience regarding pricing and costs for Sophos Mobile?
I would rate the price as a seven, where 10 is a low price and 1 is a high price.
What needs improvement with Sophos Mobile?
An area I can suggest for improvement in Sophos Mobile is in the area of management; while it has been great so far, ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Fiberlink MaaS360, MaaS360
Mobile Control
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bancroft, Garuda Indonesia
VIST Bank
Find out what your peers are saying about IBM MaaS360 vs. Sophos Mobile and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.