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IBM ProtectTIER vs Veeam Agent for Microsoft Windows [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM ProtectTIER
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
Backup and Recovery (63rd), Deduplication Software (13th)
Veeam Agent for Microsoft W...
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
40
Ranking in other categories
No ranking in other categories
 

Featured Reviews

AG
Technical Lead at a manufacturing company with 10,001+ employees
Provides a short-term backup, archive, and cataloging for 20,000 people in our organization
The backup for a large amount of data is slow. When there's a large amount of data, sometimes the backup isn't completed in time. I have a 24 hour cycle, so it doesn't get completed in 24 hours with the large amount of data. With Veritas NetBackup, I can take 20 terabytes of backup in a day.
Muhammad Ibtehaj - PeerSpot reviewer
Senior Technical Pre-Sales Manager at Arcana Info
Easy to use and mange with reasonable pricing
The main feature is a specific file type. If we want some PDF files just to back up, the prefix is very easy, and we do everything in Veeam backup. It's straightforward to set up. It's stable. The solution is easy to use. You can centrally manage it. It's potentially free to use.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If you are looking for a reliable and scalable enterprise-class solution, you should consider this solution."
"The command-line interface is good."
"The most valuable features are the self-service features and the ability to search the data."
"In terms of stability, I've found it to be very stable."
"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."
"The solution is highly stable."
"I will highly recommend this product for excellent and quick backup solution in small and large IBM I Series environment."
"Overall IBM ProtectTIER is a great solution. It is easy to use."
"A full-featured option for managing virtual machines with an instant recovery feature."
"In general, it's worked like a charm; it's helped me do backups and restores and it has never failed me in that perspective, except for the ASM disk issues."
"To do the actual backup configuration is also not too bad."
"Mostly, the solution offers very good peace of mind; we feel safe and secure and know that we are able to recover anything we need to."
"The user interface is good. It provides a lot of information."
"I don't have any major problems with the agent connectivity with Microsoft applications or Microsoft Azure."
"We found the initial setup to be quite simple."
"It is a stable solution."
 

Cons

"It is unmanageable. Support would be good."
"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."
"These days, we are thinking about pushing another solution because of the poor support from IBM."
"My advice to anybody who is considering this solution is to conduct a proof of concept first because everybody's needs are different, and this product is not suitable for every kind of backup."
"The configuration wizards are still complex and hard to navigate. These should be easier to manage."
"Setting up the system to work with legacy equipment is a bit complex at times."
"IBM ProtectTIER could improve by being more user-friendly."
"The backup for a large amount of data is slow. When there's a large amount of data, sometimes the backup isn't completed in time."
"The problems that we were experiencing using this solution led us to switch to Commvault."
"There isn't really anything I would like to improve. Maybe the solution could be more secure."
"The solution lacks instant recovery."
"While the Veeam agent is perfect, sometimes the agent doesn't install in Windows."
"If you are doing an AIX backup then you have to use the CLI because it doesn't appear on the console, the way that Windows and Linux jobs do."
"The only things that I can think of where Veeam can improve are in very small details."
"Some users might think the interface could be improved."
"Veeam Agent for Microsoft Windows should improve by having more features, easier deployment, and compatibility with Unix boxes."
 

Pricing and Cost Advice

"IBM ProtectTIER is an expensive solution."
"We have a capacity-based license, which is managed centrally for all the sites of my company."
"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."
"This solution is very expensive."
"We have an annual license."
"The solution is inexpensive, more so than other products."
"There are costs in addition to the standard licensing fees, and pricing can be a disadvantage or a weakness for this solution."
"The solution is free of cost for end users but for enterprise use, a license per user is required."
"The licensing fees are billed on a yearly basis, and the fees are much lower than what I pay for NetBackup."
"The cost for its licenses is reasonable and as per industry standards."
"We have the Community Edition and I believe we bought a license for 200 instances. Veeam Agent is mainly used for our branch offices. Those only have one or two Hyper-V servers, so it's covered with the Community Edition. Basically, it's free. I remember Veeam 7.0 or 8.0 wasn't free, but the Community Edition is."
"We have a license package."
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Top Industries

By visitors reading reviews
Construction Company
18%
Financial Services Firm
12%
Manufacturing Company
12%
Comms Service Provider
11%
Construction Company
14%
Outsourcing Company
14%
Performing Arts
9%
Photography Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise12
Large Enterprise10
 

Overview

 

Sample Customers

Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
ContinuitySA, Landmark Information Group
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Dell Technologies and others in Backup and Recovery. Updated: October 2026.
920,769 professionals have used our research since 2012.