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IBM Tivoli Access Manager [EOL] vs SAP Identity Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli Access Manager [...
Average Rating
8.0
Reviews Sentiment
3.8
Number of Reviews
29
Ranking in other categories
No ranking in other categories
SAP Identity Management
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
14
Ranking in other categories
User Provisioning Software (7th), Identity Management (IM) (14th)
 

Featured Reviews

it_user711612 - PeerSpot reviewer
Senior Consultant at a insurance company with 1,001-5,000 employees
Reverse proxy provides central control over authentication and authorization.
It is a single product that caters for all the business needs throughout the organization. It provides a seamless integration that in turn encourages most of the applications to use the SSO features Reverse proxy is the most valuable feature as it provides central control over authentication and…
FM
Sales Executive at Minsait
Identity management enhances connectivity and productivity with streamlined access and robust security, offering time-saving processes and facilitating seamless integration with other BI tools
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and workshops that are currently performed for partners to their final customers, as many customers want to know what's new and what else they can do without solely depending on the partners. For SAP support in Brazil, everything is in English, which poses a difficulty for many customers. The support could be improved for the specific needs in Brazil, as many customers have difficulty accessing the support center due to the language barrier. This feedback is specific to Brazil, though it's unclear if SAP receives similar feedback from other countries. It could certainly be enhanced with Portuguese documents, among other improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a single product that caters for all the business needs throughout the organization."
"It is a good solution for anyone to take to their enterprise and get a buy in."
"Capabilities of advanced security are enhanced to support strong, flexible authentifications and authentications based on risks as well as critical internet vulnerabilities."
"Single Sign-On functionality is valuable because the core purpose of the product is to allow universal (or bespoke) SSO for application suites."
"The combination of TAM with IDM in IBM Tivoli Identity Manager helped us to realize robust and secure authentication infrastructure in accordance with industry regulations and laws."
"We have managed to automate the creation of all employees, and the company's clients and then assign the accounts/accesses according to business need."
"It provides good scalability and reliability, not to mention the overall availability of the service."
"The SSO, URL-based access control, OAuth 2 and OIDC are the most valuable features."
"What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing."
"What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications. We do not have to do any customizations, and this makes the solution very compatible with most SAP applications. SAP Identity Management is also very user-friendly."
"The most valuable feature is the user experience for managing information."
"The most valuable feature is the user experience for managing information."
"NW IDM is extremely flexible, and with a small amount of effort you can integrate the basic provisioning for most of the commonly used modern systems."
"The setup process is straightforward."
"The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access by assigning and revoking roles."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
 

Cons

"The product has not been updated with emerging technologies over the years specifically around AJAX, REST and Mobile app integration."
"The self-service portal needs improvement."
"I have not tested the stability yet."
"Looking at their roadmap, they have a broad grasp of the security features which the industry needs."
"It was complex for us as we have multiple domains."
"Complex to install and run."
"An Amazon Machine Image (AMI) for the newer appliance versions for hosting the virtual appliances on AWS will help."
"The license model is pretty complex."
"The product needs better UI customization and the administration console is outdated in this version."
"It needs to have the SSO for the HANA modules that SAP is releasing."
"I find SAP Identity Management complicated to use. Maintaining it is also complex."
"Research and marketing need to be improved."
"The standard one is not friendly and very time-consuming for elementary operation."
"The pricing could be better."
"What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."
"For SAP support in Brazil, everything is in English, which poses a difficulty for many customers."
 

Pricing and Cost Advice

"The IBM prices are, as ever, extortionate, even with a business partnership, and high levels of discounts."
"I rate the solution's pricing a four out of ten."
"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."
"The licensing cost varies depending on the specific requirements and deployment size."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
14%
Energy/Utilities Company
8%
Financial Services Firm
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise18
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

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What do you like most about SAP Identity Management?
The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access b...
What needs improvement with SAP Identity Management?
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and wo...
What is your primary use case for SAP Identity Management?
The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is using SAP Identity Management. We did not make the migration for them, but we im...
 

Also Known As

Tivoli Access Manager, IBM Security Access Manager
SAP NetWeaver Identity Management, NetWeaver Identity Management
 

Overview

 

Sample Customers

Essex Technology Group Inc.
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
Find out what your peers are saying about SailPoint, Microsoft, One Identity and others in Identity Management (IM). Updated: February 2026.
884,933 professionals have used our research since 2012.