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IBM Tivoli Access Manager [EOL] vs Symantec Identity Governance and Administration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli Access Manager [...
Average Rating
8.0
Reviews Sentiment
3.8
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Symantec Identity Governanc...
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
User Provisioning Software (8th), Identity Management (IM) (17th), Identity Governance Administration (IGA) (8th)
 

Featured Reviews

it_user711612 - PeerSpot reviewer
Senior Consultant at a insurance company with 1,001-5,000 employees
Reverse proxy provides central control over authentication and authorization.
It is a single product that caters for all the business needs throughout the organization. It provides a seamless integration that in turn encourages most of the applications to use the SSO features Reverse proxy is the most valuable feature as it provides central control over authentication and…
reviewer2183661 - PeerSpot reviewer
Managing Director at a consultancy with 1-10 employees
Has an easy initial setup process, but its technical support services need improvement
The product's technical support could be better. The integration project requires a lot of technical details, so we need to find it quickly and easily. There was a large community of knowledge in the past. We kept it together and got the results. The community that works around the particular technical issue is shrinking. It used to be a specialized community that would help with the process. These particular areas need improvement. Broadcom is still using a hybrid cloud model, with some workloads on-premises and some in the cloud. They must start with the cloud adoption and move as many workloads to the cloud as possible. The on-premises environment is becoming stable. They need to rebuild that cost and the software. The product's pre-sales, technical support, and installation could also improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The SSO, URL-based access control, OAuth 2 and OIDC are the most valuable features."
"Since its birth it is an unbelievable stable product."
"The combination of TAM with IDM in IBM Tivoli Identity Manager helped us to realize robust and secure authentication infrastructure in accordance with industry regulations and laws."
"Several SSO methods are supported out of box, federation based SSO (SAML / Oauth / OpenID etc) setup is easy, performance and scalability are very good, and the internal STS token service can be used for custom SSO tokens."
"IBM directory server offers the best roll-out experience."
"I like the primary function of this product allowing the administration of user/network accounts with a fair amount of ease."
"Provided more secure computing."
"Some of the valuable features are: Reverse proxy Protected object space Ease of integration Multiple and robust AuthN and AuthZ mechanisms built-in No single point of failure (SPOF)"
"Automated provisioning removes manual labor and manual provisioning."
"Now it’s all automatic."
"It allowed local departments to manage the people in their own groups, without any help from the IT department."
"Allows individual users to work in a controlled and secure environment, whereby user authentication, access control, password administration, and smooth workflow are ensured."
"Using the implementation guide, I was able to implement the solution with ease."
"It is flexible, reduces the costs of administration and increases accountability, improves security, and lowers help desk workloads."
"Again, we haven't had any issues from a support perspective, once we've implemented it it's been very solid, people love it and we've saved a lot of money and time from the help desk perspective, so it's been a good investment."
"This product has allowed me to take the repetitive tasks away from a person so the value of a person is better."
 

Cons

"Looking at their roadmap, they have a broad grasp of the security features which the industry needs."
"It was complex for us as we have multiple domains."
"I have not tested the stability yet."
"Sometimes, there are long running support tickets (for 6-8 months) and that is unacceptable from the customer's point of view."
"Initial setup was complicated because TAM was implemented as a part of the IDM solution."
"There were endless issues with stability in version 8.0.1."
"The license model is pretty complex."
"The whole product could be made into one suite instead of multiple components which are essentially a part of the same infrastructure."
"They provide a framework to develop your own connectors. A connector is a piece of software that integrates with the solutions that are not a part of the support matrix. Currently, it is difficult to create these connectors in this solution. Other solutions, such as NetIQ Identity, provide a better way to create your own connector. Currently, there is no cloud version. It should have a cloud version."
"Provisioning has a dependency on Windows.​"
"Identity manager is very complex and you must have the knowledge and skills required to use it."
"The interfaces need to be revamped. They are too antiquated."
"The solution is not the best or the fastest available."
"Symantec is only on-premises, not on the cloud."
"Subsequent functionality within CA IM is not appropriately documented creating issues."
"Cost is the only demerit of Identity Manager because it requires updates of software and technology as users keep multiplying."
 

Pricing and Cost Advice

"The IBM prices are, as ever, extortionate, even with a business partnership, and high levels of discounts."
"The price is flexible for our existing customers."
"The product has a good price in competition with another product with the same solution."
"Pricing and licensing models are adequate and reasonable."
"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
"The price is based on the number of users."
"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
"The connector is free, and bundled with the product."
"Compared to other options, CA products are not that expensive."
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Top Industries

By visitors reading reviews
Construction Company
16%
Financial Services Firm
15%
Marketing Services Firm
12%
Outsourcing Company
12%
Construction Company
18%
Financial Services Firm
13%
Manufacturing Company
9%
Marketing Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise18
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise9
Large Enterprise45
 

Questions from the Community

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What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...
What is your primary use case for Symantec Identity Governance and Administration?
I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...
 

Also Known As

Tivoli Access Manager, IBM Security Access Manager
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Overview

 

Sample Customers

Essex Technology Group Inc.
Acciona, Core Blox, DBS
Find out what your peers are saying about One Identity, SailPoint, Omada and others in User Provisioning Software. Updated: June 2026.
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