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IBM Tivoli Access Manager [EOL] vs Symantec Identity Governance and Administration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli Access Manager [...
Average Rating
8.0
Reviews Sentiment
3.8
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Symantec Identity Governanc...
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
User Provisioning Software (9th), Identity Management (IM) (23rd), Identity Governance Administration (IGA) (8th)
 

Featured Reviews

it_user711612 - PeerSpot reviewer
Senior Consultant at a insurance company with 1,001-5,000 employees
Reverse proxy provides central control over authentication and authorization.
It is a single product that caters for all the business needs throughout the organization. It provides a seamless integration that in turn encourages most of the applications to use the SSO features Reverse proxy is the most valuable feature as it provides central control over authentication and…
reviewer2183661 - PeerSpot reviewer
Managing Director at a consultancy with 1-10 employees
Has an easy initial setup process, but its technical support services need improvement
The product's technical support could be better. The integration project requires a lot of technical details, so we need to find it quickly and easily. There was a large community of knowledge in the past. We kept it together and got the results. The community that works around the particular technical issue is shrinking. It used to be a specialized community that would help with the process. These particular areas need improvement. Broadcom is still using a hybrid cloud model, with some workloads on-premises and some in the cloud. They must start with the cloud adoption and move as many workloads to the cloud as possible. The on-premises environment is becoming stable. They need to rebuild that cost and the software. The product's pre-sales, technical support, and installation could also improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"OAuth 2 is now the de facto standard for API protection and scoped authorized delegation. IBM TAM now supports OAuth 2 and can act as fully compliant OAuth 2 authorization server."
"Tivoli Access Manger lets you separate security from applications and manage at one place."
"Tivoli Access Manager (or IBM Security Access Manager) is a fully featured web authentication, sso and authorization product."
"It is a good solution for anyone to take to their enterprise and get a buy in."
"Before the solution was implemented it took around 2-3 weeks to get all the necessary account information for a new employee in my organization, and since implementation this now only takes a few minutes."
"It is a totally secure way of accessing clients through various application portals for more than ten EU countries, just by using single sign-on."
"TAM component integration and their SSO capabilities and transparency are the most valuable features I have found."
"It is one of the best products in the present market in the area of access management."
"With the Identity Manager product, we're able to automate that in a way that we couldn't in the past."
"We started off with 10,000 customers on system, it looked good, now we have about 1.6 million customers on the system, no problems at all."
"This product has helped us to have better rules for the application and grow the business process."
"It is flexible, reduces the costs of administration and increases accountability, improves security, and lowers help desk workloads."
"Now it’s all automatic."
"I don't see any issues with CA, and everyone in the business is happy with CA and their support."
"Our customers find it easy to use."
"Connector Xpress and Policy Xpress and the new interface."
 

Cons

"Older TAM versions are not compatible for connecting to a DB."
"The profiling element is incredibly robust, but also equally as complex, it requires an off-site course to be able to understand the context or the plethora of options available."
"An Amazon Machine Image (AMI) for the newer appliance versions for hosting the virtual appliances on AWS will help."
"There were endless issues with stability in version 8.0.1."
"The whole product could be made into one suite instead of multiple components which are essentially a part of the same infrastructure."
"The license model is pretty complex."
"The self-service portal needs improvement."
"Redundant Policy servers had to be manually configured using LB."
"Technical support from CA is not very good."
"I find the API boring. I also faced issues while integrating with CA SSO."
"It has a large footprint which you'd expect to be much, much smaller. Just to run basic services, we have 10 different servers."
"The Identity tool needs to do more kinds of reporting for audit purposes. It doesn't really track any of the metrics that are useful to us, at this point."
"They provide a framework to develop your own connectors. A connector is a piece of software that integrates with the solutions that are not a part of the support matrix. Currently, it is difficult to create these connectors in this solution. Other solutions, such as NetIQ Identity, provide a better way to create your own connector. Currently, there is no cloud version. It should have a cloud version."
"The tool is not scalable."
"The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking."
"Despite having a Linux/JBOSS version it does not perform at the same level of proficiency as Windows/.NET."
 

Pricing and Cost Advice

"The IBM prices are, as ever, extortionate, even with a business partnership, and high levels of discounts."
"Pricing and licensing models are adequate and reasonable."
"The product has a good price in competition with another product with the same solution."
"The connector is free, and bundled with the product."
"The price is flexible for our existing customers."
"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
"The price is based on the number of users."
"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
"Compared to other options, CA products are not that expensive."
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Top Industries

By visitors reading reviews
No data available
Marketing Services Firm
13%
Manufacturing Company
13%
Performing Arts
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise18
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise9
Large Enterprise45
 

Questions from the Community

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What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...
What is your primary use case for Symantec Identity Governance and Administration?
I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...
 

Also Known As

Tivoli Access Manager, IBM Security Access Manager
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Overview

 

Sample Customers

Essex Technology Group Inc.
Acciona, Core Blox, DBS
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