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IBM Tivoli Access Manager [EOL] vs Symantec Identity Governance and Administration comparison

IBM and Broadcom are both solutions in the User Provisioning Software category. Additionally, 93% of IBM users are willing to recommend the solution, compared to 81% of Broadcom users who would recommend it.
Symantec Identity Governanc...
Read 66 Symantec Identity Governance and Administration reviews
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81% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between IBM Tivoli Access Manager [EOL] and Symantec Identity Governance and Administration based on real PeerSpot user reviews.

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To learn more, read our detailed User Provisioning Software Report (Updated: April 2026).
Buyer's Guide
User Provisioning Software
April 2026
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Helped 893,311 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli Access Manager [...
Average Rating
8.0
Reviews Sentiment
3.8
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Symantec Identity Governanc...
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
User Provisioning Software (8th), Identity Management (IM) (18th), Identity Governance Administration (IGA) (8th)
 

Featured Reviews

it_user711612 - PeerSpot reviewer
it_user711612
Senior Consultant at a insurance company with 1,001-5,000 employees
Reverse proxy provides central control over authentication and authorization.
It is a single product that caters for all the business needs throughout the organization. It provides a seamless integration that in turn encourages most of the applications to use the SSO features Reverse proxy is the most valuable feature as it provides central control over authentication and…
Read full review
reviewer2183661 - PeerSpot reviewer
reviewer2183661
Managing Director at a consultancy with 1-10 employees
Has an easy initial setup process, but its technical support services need improvement
The product's technical support could be better. The integration project requires a lot of technical details, so we need to find it quickly and easily. There was a large community of knowledge in the past. We kept it together and got the results. The community that works around the particular technical issue is shrinking. It used to be a specialized community that would help with the process. These particular areas need improvement. Broadcom is still using a hybrid cloud model, with some workloads on-premises and some in the cloud. They must start with the cloud adoption and move as many workloads to the cloud as possible. The on-premises environment is becoming stable. They need to rebuild that cost and the software. The product's pre-sales, technical support, and installation could also improve.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the primary function of this product allowing the administration of user/network accounts with a fair amount of ease."
"Single Sign-On functionality is valuable because the core purpose of the product is to allow universal (or bespoke) SSO for application suites."
"Since its birth it is an unbelievable stable product."
"Tivoli Access Manager (or IBM Security Access Manager) is a fully featured web authentication, sso and authorization product."
"Before the solution was implemented it took around 2-3 weeks to get all the necessary account information for a new employee in my organization, and since implementation this now only takes a few minutes."
"It provided a secure and robust end to end security solution."
"It is a totally secure way of accessing clients through various application portals for more than ten EU countries, just by using single sign-on."
"The integration effort with the end application is quite straightforward and easy."
More IBM Tivoli Access Manager [EOL] pros
"We started off with 10,000 customers on system, it looked good, now we have about 1.6 million customers on the system, no problems at all."
"We have almost zero day provisioning, where the user shows up on the first day of work and he has the necessary access, birthright roles, and such."
"There are many valuable features within the solution; the product is easy to customize and it is also highly secure."
"It has good endpoint support and endpoint connectivity to different versioning endpoints."
"Deployment was easy, I can say it's the best on the market with small amount of manpower."
"It has improved our user management; it is definitely streamlined."
"Before we had this role-based control, we manually requested the security team to create a profile in the right place and to give individual access for each new hire, and now Identity Manager reduces the manual requests for on-boarding someone and helps ensure that when a new hire comes in, they automatically have the same access as everyone else on their team."
"The product is easy to install, setup and configure."
More Symantec Identity Governance and Administration pros
 

Cons

"Multi-factor authentication with social integration needs to improve."
"What I don’t particularly like is the flow duration."
"The initial set-up is a bit complex for a novice as the Linux version of it needs you to be somewhat good with Linux."
"We have had stability issues lately with the hardware and SAN that the product runs on."
"Sometimes, there are long running support tickets (for 6-8 months) and that is unacceptable from the customer's point of view."
"Redundant Policy servers had to be manually configured using LB."
"The self-service portal needs improvement."
"Installation and configuration. If you don’t know the requirements of the supporting components, it could be complicated to install and this has been improved in the later versions that are renamed to IBM Tivoli Security Access Manager."
More IBM Tivoli Access Manager [EOL] cons
"The solution is not the best or the fastest available."
"Subsequent functionality within CA IM is not appropriately documented creating issues."
"Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment."
"Sometimes there is a problem with performance. There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
"As far as improvements, the first thing I think CA needs to do is redesign the user interface; the functionality is good but the interface itself is not that user-friendly."
"The product's technical support could be better."
"We would like to see integration with analytics. Also, for them to be more efficient regarding discovering and implementing new rules."
"We've met with the product development folks, and as far as improvements, we're really looking at them from a user experience."
More Symantec Identity Governance and Administration cons
 

Pricing and Cost Advice

"The IBM prices are, as ever, extortionate, even with a business partnership, and high levels of discounts."
"Pricing and licensing models are adequate and reasonable."
"The connector is free, and bundled with the product."
"The product has a good price in competition with another product with the same solution."
"The price is based on the number of users."
"The price is flexible for our existing customers."
"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
"Compared to other options, CA products are not that expensive."
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Top Industries

By visitors reading reviews
Construction Company
15%
Marketing Services Firm
14%
Outsourcing Company
11%
Financial Services Firm
9%
Financial Services Firm
12%
Construction Company
11%
Marketing Services Firm
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise18
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise9
Large Enterprise45
 

Questions from the Community

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What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.
See all answers
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...
See all answers
What is your primary use case for Symantec Identity Governance and Administration?
I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...
See all answers
 

Comparisons

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SailPoint Identity Security Cloud vs IBM Tivoli Access Manager [EOL] Logo
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Compared 8% of the time
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Comarch Identity and Access Management vs IBM Tivoli Access Manager [EOL]
Compared 3% of the time
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Compared 5% of the time
More Symantec Identity Governance and Administration Competitors
 

Product Reports

Buyer's Guide
IBM Tivoli Access Manager [EOL]
May 2026
IBM Tivoli Access Manager [EOL] reportDownload IBM Tivoli Access Manager [EOL] product report
Buyer's Guide
Symantec Identity Governance and Administration
April 2026
Symantec Identity Governance and Administration reportDownload Symantec Identity Governance and Administration product report
 

Also Known As

Tivoli Access Manager, IBM Security Access Manager
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Overview

IBM Tivoli Access Manager is a robust and secure centralized policy management solution for e-business and distributed applications. IBM Tivoli Access Manager WebSEAL is a high performance, multi-threaded Web server that applies fine-grained security policy to the Tivoli Access Manager protected Web object space. WebSEAL can provide single sign-on solutions and incorporate back-end Web application server resources into its security policy.
IBM

Symantec Identity Governance and Administration offers automated management for identity lifecycles, provisioning, and entitlements, featuring easy integration, flexibility, role-based access, and strong compliance support.

This software provides effective identity lifecycle automation, entitlement management, provisioning, and access control while offering codeless customization through Policy and Identity Xpress technology. The integration with multiple applications supports regulatory compliance efforts, enhancing security and operational efficiency with a user-friendly interface. Users appreciate its ease of customization, though challenges in integrating with cloud services and external systems remain. Improvements are needed in technical support, reporting capabilities, and workflows. Its comprehensive identity solutions target sectors like retail, financial, and government, emphasizing risk management and compliance while integrating with HR systems.

What key features does it offer?
  • Automated Identity Lifecycle Management: Simplifies creating, modifying, and removing identities.
  • Provisioning and Entitlement Management: Manages permissions and entitlements efficiently.
  • Role-Based Access: Facilitates access control through defined user roles.
  • Policy and Identity Xpress: Enables codeless customization.
  • Regulatory Compliance Support: Assists in meeting compliance standards.
What benefits and ROI can be expected?
  • Increased Operational Efficiency: Reduces manual workload with automation.
  • Enhanced Security: Protects access and identity data effectively.
  • Improved Integration Capabilities: Connects with existing applications seamlessly.
  • Customizability: Adapts to specific needs without extensive coding.
  • Strong Compliance Assurance: Supports adherence to industry regulations.

Organizations in retail, financial, and government sectors utilize this software to streamline identity management and standardize user accounts. Businesses focus on user creation, privilege management, and compliance certification by aligning access with business rules. Integration with HR systems for identity solutions is achieved through technical customizations.

Broadcom
 

Sample Customers

Essex Technology Group Inc.
Acciona, Core Blox, DBS
Buyer's Guide
User Provisioning Software
April 2026
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