No more typing reviews! Try our Samantha, our new voice AI agent.

IceWarp vs SonicWall Email Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IceWarp
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Email Applications (10th)
SonicWall Email Security
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
15
Ranking in other categories
Email Security (25th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. IceWarp is designed for Email Applications and holds a mindshare of 4.8%, down 5.4% compared to last year.
SonicWall Email Security, on the other hand, focuses on Email Security, holds 0.8% mindshare, up 0.5% since last year.
Email Applications Mindshare Distribution
ProductMindshare (%)
IceWarp4.8%
Google Workspace14.1%
Microsoft Exchange Online9.8%
Other71.3%
Email Applications
Email Security Mindshare Distribution
ProductMindshare (%)
SonicWall Email Security0.8%
Proofpoint Email Protection7.3%
Microsoft Defender for Office 3657.3%
Other84.6%
Email Security
 

Featured Reviews

AvinashLotke - PeerSpot reviewer
Delivery Head at Team Computers
Useful for collaboration and storage but improvement is needed in API integration
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.
Swapnil Kulkarni - PeerSpot reviewer
System Administrator at Ador Powertron Ltd.
Has consistently supported security needs for mid-sized teams with affordable deployment
I do not work with Cloud Secure Edge, CSE, or SMA apart from SonicWall NSA. I am not satisfied with phishing protection, as it falls completely under the email domain security. The customizable policy configuration does not help to tailor email security overall because our systems are not integrated with SonicWall Email Security. We are not using reporting and analytics because it requires completely different software. While all required features are available in SonicWall Email Security for SMBs and startups, we lack analytics features. They provide an option to purchase a complete separate product for analytics, but despite initially having purchased the paper license, due to technical limitations or changes, we cannot use that product. Now they require additional fees to access the analytics feature.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has great communication capabilities for team chatting and web conferences."
"As the license of our company is very affordable per year and per user, and considering the almost-zero administration needs, I would say that the cost is returned in the first three months, compared to other solutions."
"With all of the features that are available for the users included with the license, it is reasonably priced."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"It has great communication capabilities for team chatting and web conferences."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"An effective, functional, very good tool for controlling resources at a low cost."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The anti-spam aspect of the solution is its most valuable feature."
"This solution provides very good email security that protects us against spamming and malware."
"It is a very scalable solution."
"The most valuable feature is that it protects from spam."
"The anti-spam aspect of the solution is its most valuable feature."
"This solution has been really good for us and I recommend using it."
"The most valuable features are the anti-spam, anti-phishing, anti-virus, and anti-spoofing."
"Setup was easy. It took about 30 minutes."
 

Cons

"There are some feature improvements possible the way we use it as a hosting provider, but for most we currently have workarounds."
"The database query for creating new database and querying about activities are too simplistic."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"The Exchange compatibility mode is rather limited."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"Our customers sometimes have problems receiving mail."
"The protection level for email security isn't 100%. I'm still getting some spam and junk mail."
"They need well-trained partners in Nigeria."
"We would like to see more information on a dashboard about what is happening when it comes to spamming and malware."
"A lot of spoofed emails are still coming to the end-user, so the configuration for this option needs to be improved."
"Load balancing is not stable."
"Other than that, really I think the features are perfect, but attachment controls are so important it hurts the usability of the product."
"The platform's control panel needs enhancement."
"Updates could be released more frequently."
 

Pricing and Cost Advice

"The solution is inexpensive which is its main benefit."
"Our licensing is on a yearly basis. There were no additional costs."
"It is definitely one of the lowest price solutions."
"The license is based on the number of users."
"Pricing and licensing is very competitive and in some cases, cheap."
"I don't see any challenges for the Indian market. For example, 1 GB is available for around 399 INR, and 2 GB for 499 INR. They offer a range of plans, from basic to professional and enterprise, with multiple features. IceWarp's aggressive pricing is competitive compared to other market solutions like Zoho and Microsoft. One significant advantage is that IceWarp does not impose user capping like Google and Microsoft, which allows for substantial cost savings and flexibility in user conversion."
"There are various licensing plans available based on geographic zone."
"Costs far less than other solutions."
"The overall price of SonicWall Email Security should be reduced and there should be an option to purchase one or two licenses more instead of their current policy of bulk increases only. There should be more flexibility in the licensing model. Each license cost approximately $33 annually."
"The cost is cheaper than Sophos. I would rate it as five out of ten."
"The platform offers a yearly license."
"Our customers purchase the solution's yearly license."
"When compared with Cisco, it is very well priced. Cisco is very expensive."
"We have a two-year license subscription and the price is very high."
"I rate the application’s pricing a five out of ten."
report
Use our free recommendation engine to learn which Email Applications solutions are best for your needs.
892,287 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
12%
Comms Service Provider
12%
Financial Services Firm
7%
Construction Company
14%
Financial Services Firm
11%
Manufacturing Company
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for IceWarp?
IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for our organization.
What needs improvement with IceWarp?
The solution needs improvements in security, particularly regarding document management. Users currently have the rights to delete smart documents, which poses a challenge for administrators. A mor...
What is your primary use case for IceWarp?
We managed approximately one thousand user accounts with IceWarp for company communications. We utilized features such as smart attachments and document solutions. Our setup was primarily on-premis...
What needs improvement with SonicWall Email Security?
Policy deployment could be time consuming and represents an area for improvement in SonicWall Email Security.
What is your primary use case for SonicWall Email Security?
SonicWall Email Security was used for security purposes, which aligns with the product's core function.
 

Also Known As

No data available
Dell SonicWALL Email Security Platform, SonicWall Hosted Email Security
 

Overview

 

Sample Customers

Marriott, Toyota, Sony, Wendy's, Canon
Star Kay White, Locala Community Partnerships
Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: April 2026.
892,287 professionals have used our research since 2012.