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IceWarp vs SonicWall Email Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IceWarp
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Email Applications (9th)
SonicWall Email Security
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
15
Ranking in other categories
Email Security (25th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. IceWarp is designed for Email Applications and holds a mindshare of 4.6%, down 5.2% compared to last year.
SonicWall Email Security, on the other hand, focuses on Email Security, holds 0.8% mindshare, up 0.5% since last year.
Email Applications Mindshare Distribution
ProductMindshare (%)
IceWarp4.6%
Google Workspace15.9%
Amazon WorkMail9.9%
Other69.6%
Email Applications
Email Security Mindshare Distribution
ProductMindshare (%)
SonicWall Email Security0.8%
Proofpoint Email Protection6.3%
Microsoft Defender for Office 3655.7%
Other87.2%
Email Security
 

Featured Reviews

AvinashLotke - PeerSpot reviewer
Delivery Head at Team Computers
Useful for collaboration and storage but improvement is needed in API integration
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.
Swapnil Kulkarni - PeerSpot reviewer
System Administrator at Ador Powertron Ltd.
Has consistently supported security needs for mid-sized teams with affordable deployment
I do not work with Cloud Secure Edge, CSE, or SMA apart from SonicWall NSA. I am not satisfied with phishing protection, as it falls completely under the email domain security. The customizable policy configuration does not help to tailor email security overall because our systems are not integrated with SonicWall Email Security. We are not using reporting and analytics because it requires completely different software. While all required features are available in SonicWall Email Security for SMBs and startups, we lack analytics features. They provide an option to purchase a complete separate product for analytics, but despite initially having purchased the paper license, due to technical limitations or changes, we cannot use that product. Now they require additional fees to access the analytics feature.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If you have a small to medium business and you require a professional collaboration server that focuses on the main services of emails and calendar scheduling, I recommend IceWarp."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"It's scalable and stable."
"The solution is easy to manage and includes features such as smart documents and the archiving of user data."
"The solution is inexpensive which is its main benefit."
"As the license of our company is very affordable per year and per user, and considering the almost-zero administration needs, I would say that the cost is returned in the first three months, compared to other solutions."
"The groupware module is the most valuable feature."
"The most valuable features are the anti-spam, anti-phishing, anti-virus, and anti-spoofing."
"Beside a few issues with specificity in the email protection controls, this product is very good at handling email security."
"This solution has been really good for us and I recommend using it."
"The product is easy to manage in terms of configurations."
"The anti-spam aspect of the solution is its most valuable feature."
"SonicWall Email Security uses multi-layer cloud security."
"It is a very scalable solution."
"The most valuable feature of SonicWall Email Security is the blocking of emails using keywords. If there are any particular keywords in the subject, that we want to block from receiving from a particular person we can do it. Additionally, the blocking of emails is easy. we can release that one and we can block some of the keywords also like that."
 

Cons

"Our customers sometimes have problems receiving mail."
"Support is not good and it is challenging to receive a timely response."
"The solution needs improvements in security, particularly regarding document management."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"The database query for creating new database and querying about activities are too simplistic."
"There are some feature improvements possible the way we use it as a hosting provider, but for most we currently have workarounds."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"Previously, we had an issue with a faulty appliance and had to wait over two weeks for a replacement."
"SonicWall Email Security could improve by making the file blocking and the release feature easier to use"
"They need well-trained partners in Nigeria."
"The reporting needs improvement."
"There could be definition updates included in the subscription."
"Other than that, really I think the features are perfect, but attachment controls are so important it hurts the usability of the product."
"A lot of spoofed emails are still coming to the end-user, so the configuration for this option needs to be improved."
"The technical support from the company is not always very good at solving issues, but they offer access to a good community of users where problems are easily solved."
 

Pricing and Cost Advice

"Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool."
"The license is based on the number of users."
"The solution is inexpensive which is its main benefit."
"It is definitely one of the lowest price solutions."
"The solution is priced well."
"There are various licensing plans available based on geographic zone."
"Our licensing is on a yearly basis. There were no additional costs."
"Costs far less than other solutions."
"The overall price of SonicWall Email Security should be reduced and there should be an option to purchase one or two licenses more instead of their current policy of bulk increases only. There should be more flexibility in the licensing model. Each license cost approximately $33 annually."
"We have a two-year license subscription and the price is very high."
"The cost is cheaper than Sophos. I would rate it as five out of ten."
"I rate the application’s pricing a five out of ten."
"The platform offers a yearly license."
"Our customers purchase the solution's yearly license."
"When compared with Cisco, it is very well priced. Cisco is very expensive."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Manufacturing Company
12%
Computer Software Company
9%
Outsourcing Company
9%
Construction Company
17%
Financial Services Firm
10%
Comms Service Provider
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for IceWarp?
IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for our organization.
What needs improvement with IceWarp?
The solution needs improvements in security, particularly regarding document management. Users currently have the rights to delete smart documents, which poses a challenge for administrators. A mor...
What is your primary use case for IceWarp?
We managed approximately one thousand user accounts with IceWarp for company communications. We utilized features such as smart attachments and document solutions. Our setup was primarily on-premis...
What needs improvement with SonicWall Email Security?
Policy deployment could be time consuming and represents an area for improvement in SonicWall Email Security.
What is your primary use case for SonicWall Email Security?
SonicWall Email Security was used for security purposes, which aligns with the product's core function.
 

Also Known As

No data available
Dell SonicWALL Email Security Platform, SonicWall Hosted Email Security
 

Overview

 

Sample Customers

Marriott, Toyota, Sony, Wendy's, Canon
Star Kay White, Locala Community Partnerships
Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: August 2026.
908,858 professionals have used our research since 2012.