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IceWarp vs SonicWall Email Security comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IceWarp
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Email Applications (8th)
SonicWall Email Security
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
15
Ranking in other categories
Email Security (26th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. IceWarp is designed for Email Applications and holds a mindshare of 4.6%, down 5.2% compared to last year.
SonicWall Email Security, on the other hand, focuses on Email Security, holds 0.8% mindshare, up 0.5% since last year.
Email Applications Mindshare Distribution
ProductMindshare (%)
IceWarp4.6%
Google Workspace16.6%
Amazon WorkMail10.4%
Other68.4%
Email Applications
Email Security Mindshare Distribution
ProductMindshare (%)
SonicWall Email Security0.8%
Proofpoint Email Protection5.9%
Microsoft Defender for Office 3655.2%
Other88.1%
Email Security
 

Featured Reviews

AvinashLotke - PeerSpot reviewer
Delivery Head at Team Computers
Useful for collaboration and storage but improvement is needed in API integration
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.
Mahendra Basera - PeerSpot reviewer
Sr. Engineer at InterGlobe Technology Quotient
Improved email threat visibility and security posture through adaptive reputation and analytics
I have experience with Cisco and other vendors like Sophos. I have more than 10 years of experience in this field. I worked with the Adaptive Reputation Management feature of SonicWall. Machine learning plays an important role in updating threat intelligence, particularly with SonicWall. The pricing for SonicWall Email Security is reasonable and budget-friendly. My overall rating for SonicWall Email Security is 8 out of 10 because, apart from the areas that need improvement, it was overall good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"IceWarp has multiple applications that are easy to use for many people."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"With all of the features that are available for the users included with the license, it is reasonably priced."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"The solution is easy to manage and includes features such as smart documents and the archiving of user data."
"If you have a small to medium business and you require a professional collaboration server that focuses on the main services of emails and calendar scheduling, I recommend IceWarp."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The solution's voice services work well for our company."
"We always get ROI from the product we are using; it is completely flexible and acceptable according to our security requirements over the last four years and currently."
"The pricing for SonicWall Email Security is reasonable and budget-friendly."
"There are no wasted extras and the interface is really simple."
"The anti-spam aspect of the solution is its most valuable feature."
"Beside a few issues with specificity in the email protection controls, this product is very good at handling email security."
"The product is easy to manage in terms of configurations."
"According to our customers, the product's most valuable feature is the ability to detect spam and reduce phishing emails."
"Behind the reason we chose SonicWall for my company is it has excellent packet analysis of normal and SSL encrypted traffic, application intelligence visualization and control, multiple Gigabit Ethernet LAN and WAN ports, flexible configuration and redundancy options."
 

Cons

"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"Support is not good and it is challenging to receive a timely response."
"The solution needs improvements in security, particularly regarding document management."
"We attempted to obtain support for deleted documents through the representatives in Mumbai, but they did not have an answer for us."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"Other than that, really I think the features are perfect, but attachment controls are so important it hurts the usability of the product."
"Previously, we had an issue with a faulty appliance and had to wait over two weeks for a replacement."
"Policy deployment could be time consuming and represents an area for improvement in SonicWall Email Security."
"They should integrate the solution with third-party platforms."
"Load balancing is not stable."
"The platform's control panel needs enhancement."
"They need well-trained partners in Nigeria."
"Updates could be released more frequently."
 

Pricing and Cost Advice

"The solution is priced well."
"It is definitely one of the lowest price solutions."
"Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool."
"Pricing and licensing is very competitive and in some cases, cheap."
"The solution is inexpensive which is its main benefit."
"The license is based on the number of users."
"I would rate the pricing and eight out of ten."
"Our licensing is on a yearly basis. There were no additional costs."
"The cost is cheaper than Sophos. I would rate it as five out of ten."
"The overall price of SonicWall Email Security should be reduced and there should be an option to purchase one or two licenses more instead of their current policy of bulk increases only. There should be more flexibility in the licensing model. Each license cost approximately $33 annually."
"Our customers purchase the solution's yearly license."
"We have a two-year license subscription and the price is very high."
"I rate the application’s pricing a five out of ten."
"When compared with Cisco, it is very well priced. Cisco is very expensive."
"The platform offers a yearly license."
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Top Industries

By visitors reading reviews
Comms Service Provider
15%
Manufacturing Company
13%
Outsourcing Company
10%
Financial Services Firm
9%
Construction Company
17%
Financial Services Firm
10%
Comms Service Provider
8%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for IceWarp?
IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for our organization.
What needs improvement with IceWarp?
The solution needs improvements in security, particularly regarding document management. Users currently have the rights to delete smart documents, which poses a challenge for administrators. A mor...
What is your primary use case for IceWarp?
We managed approximately one thousand user accounts with IceWarp for company communications. We utilized features such as smart attachments and document solutions. Our setup was primarily on-premis...
What needs improvement with SonicWall Email Security?
Policy deployment could be time consuming and represents an area for improvement in SonicWall Email Security.
What is your primary use case for SonicWall Email Security?
SonicWall Email Security was used for security purposes, which aligns with the product's core function.
 

Also Known As

No data available
Dell SonicWALL Email Security Platform, SonicWall Hosted Email Security
 

Overview

 

Sample Customers

Marriott, Toyota, Sony, Wendy's, Canon
Star Kay White, Locala Community Partnerships
Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: September 2026.
913,924 professionals have used our research since 2012.