ServiceNow Discovery and IFS assyst compete in the IT service management space. ServiceNow Discovery has an advantage in integration and scalability, while IFS assyst is recognized for its comprehensive features and cost-effectiveness.
Features: ServiceNow Discovery offers network discovery, automated mapping, and integration capabilities that improve asset visibility. IFS assyst provides configuration management, workflow automation, and flexibility for tailored solutions, with configurability as a key differentiator.
Ease of Deployment and Customer Service: ServiceNow Discovery is known for modular deployment and strong community support, facilitating system integration. IFS assyst offers an intuitive deployment process with accessible customer support and training, making it preferable for straightforward deployment and attentive service.
Pricing and ROI: ServiceNow Discovery has a higher upfront cost justified by its network discovery capabilities, leading to positive ROI over time. IFS assyst is competitively priced with quick value realization, appealing to budget-conscious buyers, with a cost advantage and rapid ROI.
| Product | Market Share (%) |
|---|---|
| ServiceNow Discovery | 5.4% |
| IFS assyst | 1.0% |
| Other | 93.6% |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 5 |
| Large Enterprise | 23 |
IFS assyst offers an IT service management solution that effectively supports the complex needs of enterprises, providing essential functionality to streamline operations, improve efficiency, and manage IT assets effectively.
IFS assyst delivers high-value performance by offering tools designed to enhance IT service management through functionality that facilitates efficient service delivery and consistent performance management. It supports a broad range of ITIL processes while enabling improved collaboration and faster resolution times. It is designed to handle various service management functions, ensuring fast and effective IT support with a comprehensive approach.
What are IFS assyst's standout features?IFS assyst is implemented across industries including healthcare, financial services, and manufacturing, with industry-specific customizations that boost the relevant business processes. It is adaptable to meet the precise requirements of these sectors, ensuring critical business functions remain streamlined and efficient.
ServiceNow Discovery finds applications and devices on your network, and then updates the CMDB with the information it finds. Discovery is available as a separate subscription from the rest of the Now Platform.
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