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ServiceNow Discovery vs StatusCake.com comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ServiceNow Discovery
Ranking in Server Monitoring
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
44
Ranking in other categories
IT Asset Management (6th), Cloud Resource Discovery Services (1st)
StatusCake.com
Ranking in Server Monitoring
43rd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Server Monitoring category, the mindshare of ServiceNow Discovery is 3.2%, down from 4.9% compared to the previous year. The mindshare of StatusCake.com is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Market Share Distribution
ProductMarket Share (%)
ServiceNow Discovery3.2%
StatusCake.com0.4%
Other96.4%
Server Monitoring
 

Featured Reviews

reviewer2759271 - PeerSpot reviewer
Manager, Solution/Service Delivery at a tech services company with 51-200 employees
Has supported enterprise needs well and addresses discovery across environments
Small companies will not be able to afford ServiceNow Discovery from the pricing perspective. Hence, they will not opt for ServiceNow Discovery as a solution, either as an ITSM solution or ITOM solution. It will not be affordable. I am specifically talking about the Middle East and Africa region. ServiceNow ITOM is particularly not very strong in terms of monitoring capabilities. They do not have any monitoring tool. They use event management from getting events from other tools. In that front, they had a roadmap for going for an open-source solution, but I have not seen that materialize. There is a lack of tools perspective for monitoring. Perhaps they do not have a plan because there are hundreds of tools available, and they prefer to focus on integration and event management.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
9%
Manufacturing Company
9%
Healthcare Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise23
No data available
 

Questions from the Community

What do you like most about ServiceNow Discovery?
The solution can prioritize the discovery of IP ranges. The product automatically places all Discovery CIs into the correct class within the CMDB.
What is your experience regarding pricing and costs for ServiceNow Discovery?
The pricing information for ServiceNow Discovery was requested but not provided.
What needs improvement with ServiceNow Discovery?
A CMDB debugging tool to give indication about the errors that appear would be appreciated.
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Overview

 

Sample Customers

York, National Grid, DXC Technology, experian, BEACHBODY
Information Not Available
Find out what your peers are saying about Zabbix, Broadcom, Tanium and others in Server Monitoring. Updated: January 2026.
881,665 professionals have used our research since 2012.