Infor CloudSuite vs Pipedrive comparison

Why PeerSpot?

Infor and Pipedrive are both solutions in the CRM category. Infor is ranked #24 with an average rating of 7.5, while Pipedrive is ranked #26. Infor holds a 0.9% mindshare in CRM, compared to Pipedrive’s 1.3% mindshare. Additionally, 100% of Infor users are willing to recommend the solution, compared to 78% of Pipedrive users who would recommend it.

Infor CloudSuite

Read 19 Infor CloudSuite reviews

12,700 Views
3,556 Comparison Views

100% willing to recommend

Pipedrive

Read 13 Pipedrive reviews

6,125 Views
5,023 Comparison Views

78% willing to recommend

Infor CloudSuite

Pipedrive

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 19, 2024

Infor CloudSuite and Pipedrive compete in software solutions for manufacturing and ERP versus sales process management. Infor CloudSuite has the upper hand in robust manufacturing and ERP capabilities, while Pipedrive excels in user-friendly sales process management.

Features:Infor CloudSuite provides production planning, manufacturing flexibility by supporting diverse processes, and comprehensive analytics applications. It is highly configurable for various manufacturing processes such as make to stock, make to order, and more. Pipedrive offers customizable interfaces, tailored insights for sales cycles, and an intuitive user experience. It supports seamless customization and ease of use, even for non-technical users.

Room for Improvement:Infor CloudSuite requires better documentation, IoT integration enhancements, and support for complex customizations. In contrast, Pipedrive needs improvement in integration capability, particularly reporting and automation features, and a stronger form builder.

Ease of Deployment and Customer Service:Infor CloudSuite offers Private, Public, and Hybrid Cloud deployments but may present challenges in customer service without strong reseller partnerships. Pipedrive supports Public and Private Cloud with a straightforward service model and is generally noted for user-friendly integrations and customer assistance.

Pricing and ROI:Infor CloudSuite, though expensive, bundles comprehensive applications suitable for medium to large enterprises. Its cost is perceived as justified by its extensive offerings. Pipedrive presents a more cost-effective option with competitive pricing, favored by small to medium enterprises for its cost-function balance.

To learn more, read our detailed Infor CloudSuite vs. Pipedrive Report (Updated: November 2026).

Buyer's Guide

Infor CloudSuite vs. Pipedrive

November 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infor CloudSuite

Ranking in CRM

24th

Ranking in Local Government CRM

8th

Average Rating

7.8

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

ERP (12th), Enterprise Asset Management (EAM) (3rd), Product Configuration and Quoting (10th), Warehouse Management (3rd), Cloud HCM (13th), Financial Close Software (13th)

Pipedrive

Ranking in CRM

26th

Ranking in Local Government CRM

14th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Opportunity Management (9th), Sales Force Automation (9th)

Mindshare comparison

As of November 2026, in the CRM category, the mindshare of Infor CloudSuite is 0.9%, up from 0.8% compared to the previous year. The mindshare of Pipedrive is 1.3%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Mindshare Distribution
Product	Mindshare (%)
Infor CloudSuite	0.9%
Pipedrive	1.3%
Other	97.8%

CRM

Featured Reviews

Adeel Ansari

Project Manager, Program at SPTLabtech

Integrated planning has improved document automation but reporting and user experience still need work

There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user experience can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable. Another area is user experience; it takes several clicks to get to the information, and the user interface isn't that intuitive. Compared to other solutions, such as top-tier options such as Oracle or SAP, this stands out as an area needing improvement. When it comes to integration, Infor CloudSuite does offer a great deal of flexibility. It comes with APIs, so you can integrate with any third-party systems you may use. On that front, it's sufficient; however, it does require some specialized resources, as it's not a layman's job, and developers need to help with the integration. This is generally the case for any ERP. The user interface could indeed be better, and there is a steep learning curve for users; it takes time for them to get accustomed to Infor CloudSuite's interface and forms. However, once users adapt, it becomes easier and smoother to navigate. There are great features associated with Infor CloudSuite, such as DataViews and Birst as a business intelligence tool, which can be integrated with the basic product. Implementing Birst isn't plug-and-play; it requires a team of technical resources to execute. Additionally, there is a feature that allows integration with Excel, which can be installed by your IT team.

Read full review

Willem Lambrechts

Managing Director at Drebbel

Offers the ability to create multiple pipelines and the flexibility in filtering and reporting

We do a lot of analytics and reporting ourselves. We don't necessarily use all the features that Pipedrive provides, but it's very helpful at least. It has streamlined our deal-closing process. We use it for everything. When we create a lead, we put it into Pipedrive. That lead can be converted into an opportunity, which we manage through our whole pipeline. This includes having all data related to the opportunity in one place. Once the deal is closed, we use Pipedrive to follow up on the invoices until they are paid. We also manage sales commissions and payments to our salespeople through Pipedrive.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Mainly, we pushed back a $7M plant expansion because we were able to increase throughput with our existing facility."

"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."

"It is a complete wave management system to increase processing efficiency."

"It offers a facility to get data quickly."

"If you are working in the food and beverage industry, I would say it's a perfect solution."

"It is a very scalable solution."

"Some valuable features include improved transparency in sales processes, which has been vital for our operations."

"It is a scalable solution."

More Infor CloudSuite pros

"Pipedrive's most valuable feature is reporting and insights. The CRM shows the database and lets the salespeople arrange their daily activities. The insights are essential from a management point of view because it helps the sales staff improve or adjust their whole sales cycle, activities, and quality."

"The solution is very stable."

"It's very flexible and we can really fit it into our business model."

"Anyone thinking about using this solution should definitely look at it and seriously consider it because it's a very good product."

"It is a stable platform."

"Pipedrive makes it easy to understand who I'm talking to at a glance. It has all the activities, node features, opportunity interface, deal interface, and time drive deals.The sales process is extremely simple, which saves me time and energy. I can send the document for e-signature and make the most out of my deals. I can automatically send emails and phone calls. You need to do only a little API programming. It offers massive flexibility. You can run an entire enterprise on the platform. The ease of use facilitates huge adoption."

"Pipedrive's most valuable features are that you can keep the whole information that's related to managing your sales process and you can customize it easily. The person that we have who is customizing Pipedrive is very junior in means of software development or process development. He can easily use it, anyone can use the solution. It has a very easy user interface to customize your processes and apply them to the Pipedrive process."

"The most useful stuff for me is that it's very flexible with all the data structures...Stability-wise, I rate the solution a ten out of ten."

More Pipedrive pros

Cons

"It required more time than I had with it to learn it well enough."

"The price of the solution is not good. In Europe, it's difficult to find people who already know Infor, which was a problem during implementation."

"Infor OS is powerful, but the documentation is terrible."

"It takes time to properly learn what the product can do."

"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."

"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."

"The solution's support service could be better."

"In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long."

More Infor CloudSuite cons

"New features sometimes seem bolted on rather than being smooth."

"We are using the lowest version of it. As we become more sophisticated, we might outgrow the tool, but there are features that are available in the higher-level versions, which I'm unfamiliar with, that might be able to meet the needs we would have in the future. They can maybe add some of the features to the basic version or make it more reasonably priced or free."

"The automation process is challenging."

"The form builder works even though it has some shortcomings...Also, the forms don't have the ability to avoid or stop people from signing up if they don't have a corporate email."

"The platform could be even more robust."

"Areas where the solution could improve are with the easiness of integration with other solutions, as well as the reporting capabilities."

"Reporting capabilities of the solution could be improved."

"The integration possibilities with other systems could be better as well. We use it in connection with Octopus CRM, and there's room for improvement."

More Pipedrive cons

Pricing and Cost Advice

"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."

"For on-premise installations, the licensing is yearly."

"It is a cost-effective solution."

"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."

"The product is expensive. I rate the pricing a five out of ten."

"The platform's pricing depends on the specific number of users."

"I feel it is not very cheap, very economical but also not very expensive."

"The pricing is not built on a standard model."

"Pipedrive is relatively more affordable than other solutions."

"The price of Pipedrive has been reasonable."

"The solution is affordable."

"Pipedrive keeps increasing the prices, which is becoming a bit annoying. It was reasonable when we started, but now they're increasing all the time."

"We pay $1000 a month for the tool."

"The product is expensive but provides valuable services."

"The solution's pricing is excellant. It costs 65 dollars a month for top tier plan."

"Pipedrive is the most cost-effective in terms of the balance between cost and features. I would take Pipedrive over HubSpot or Zoho CRM. It's well-positioned on the market."

More Pipedrive pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

13%

Construction Company

11%

Comms Service Provider

10%

Healthcare Company

Outsourcing Company

16%

Construction Company

12%

Comms Service Provider

11%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	9
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for Infor CloudSuite CRM?

Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.

See all answers

What needs improvement with Infor CloudSuite CRM?

See all answers

What is your primary use case for Infor CloudSuite CRM?

I can highlight a couple of other scenarios regarding my main use case or how I've implemented Infor CloudSuite. One is Infor Document Management, which I've seen in the past with other ERP systems...

See all answers

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Comparisons

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Compared 4% of the time

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Compared 4% of the time

Infor LN vs Infor CloudSuite

Compared 3% of the time

SAP ERP vs Infor CloudSuite

Compared 3% of the time

Infor M3 vs Infor CloudSuite

Compared 3% of the time

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Compared 8% of the time

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Compared 8% of the time

noCRM.io vs Pipedrive

Compared 8% of the time

Pipeliner CRM vs Pipedrive

Compared 6% of the time

Jobber vs Pipedrive

Compared 5% of the time

More Pipedrive Competitors

Product Reports

Buyer's Guide

Infor CloudSuite

October 2026

Download Infor CloudSuite product report

Buyer's Guide

Pipedrive

October 2026

Download Pipedrive product report

Also Known As

SyteLine

No data available

Overview

Infor CloudSuite provides robust ERP and manufacturing features, seamless Microsoft integration, and automation of document management. It enhances compliance, scalability, and visibility, supporting industrial applications for planning and efficient IT management.

Infor CloudSuite offers an integrated suite that automates key business processes while providing advanced scheduling and analytics tools. The interface simplifies usage, while the strong planning and BOM management enhance operational efficiencies. Its cloud-based architecture minimizes IT overheads, supports global operations, and caters to discrete manufacturing needs. However, there are areas for improvement such as documentation, integration, reporting capabilities, and customization challenges. Users also note pricing concerns, particularly in certain regions, alongside the need for better resource availability, enhanced service, and industry-specific functionalities.

What features make Infor CloudSuite stand out?

ERP and Manufacturing: Comprehensive tools for effective manufacturing operations and ERP tasks.
Microsoft Integration: Seamless use with Microsoft tools enhances productivity.
Document Automation: Efficient document management through automation.
Analytics Dashboards: In-depth insights provided by robust analytics tools.
Planning and BOM Management: Strong industrial planning and BOM support.

What benefits should users consider in reviews?

Scalability: Supports growth and adaptation to changing business needs.
International Operations: Facilitates global business processes and communication.
Reduced IT Overheads: Cloud-based structure cuts down IT infrastructure costs.
Compliance and Visibility: Enhances regulatory compliance and operational transparency.

Infor CloudSuite is deployed across industries like industrial engineering, retail, aviation, automotive, electronics, and logistics. It supports activities such as discrete manufacturing, bookkeeping, warehousing, and ERP tasks. Companies benefit from its capabilities to handle production, subcontracting, CRM, invoicing, and supply chain management, making it highly flexible and capable of addressing industry-specific demands.

Infor

Pipedrive offers an intuitive interface for tracking deals with customizable features and extensive reporting to enhance sales management.

Pipedrive is a CRM tool designed to streamline sales processes. Known for its Kanban-style interface, it allows for easy tracking of deals and activities. Users find value in its customizable features, extensive reporting, and ability to manage communication. With flexible data structures, filters, and automation, Pipedrive improves sales management and communication integration. Although users seek better pricing and enhanced features for basic versions, the platform effectively supports tasks like deal tracking, email integration, and client relationship management.

What are the key features of Pipedrive?

Kanban-style interface: Facilitates easy deal tracking.
Customizable features: Allows adaptable data structures and processes.
Extensive reporting: Provides insights into sales activities.
Workflow automation: Enhances efficiency by automating repetitive tasks.
Email integration: Streamlines communication within the platform.

What benefits should users look for in Pipedrive?

Improved sales tracking: Enhances visibility into sales activities and pipelines.
Increased efficiency: Saves time through automation of routine tasks.
Customizability: Supports diverse business needs with flexible setup.
Scalability: Adapts to growing business requirements.
Better communication: Facilitates seamless interaction between team members.

In real estate and other industries, Pipedrive assists in managing client relationships by tracking interactions from introduction to closing. It supports sales funnels, lead capturing, and campaign management, enabling companies to effectively streamline workflows and forecast outcomes.

Pipedrive

Sample Customers

PRIDE Industries

Samsung, Amazon, SkyScanner, TDW, Vimeo, ReMax, Festo

Buyer's Guide

Infor CloudSuite vs. Pipedrive

November 2026

Free Report: Infor CloudSuite vs. Pipedrive

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