InfoScale vs PagerDuty Operations Cloud comparison

InfoScale and PagerDuty are both solutions in the Autonomous Operational Resilience category. InfoScale is ranked #4 with an average rating of 8.5, while PagerDuty is ranked #3 with an average rating of 8.7. InfoScale holds a 8.5% mindshare in AOR, compared to PagerDuty’s 6.6% mindshare. Additionally, 100% of InfoScale users are willing to recommend the solution, compared to 98% of PagerDuty users who would recommend it.

InfoScale

Read 8 InfoScale reviews

1,403 Views
84 Comparison Views

100% willing to recommend

PagerDuty Operations Cloud

Read 92 PagerDuty Operations Cloud reviews

7,712 Views
77 Comparison Views

98% willing to recommend

InfoScale

PagerDuty Operations Cloud

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Executive SummaryUpdated on Jun 11, 2026

PagerDuty Operations Cloud and InfoScale compete in the cloud operations management category. PagerDuty Operations Cloud has the upper hand due to its stronger incident management and comprehensive alerting system, whereas InfoScale excels in data integrity and high availability.

Features: PagerDuty Operations Cloud offers advanced incident management, multi-channel notifications, and seamless integration with monitoring tools. InfoScale provides intelligent failover and fallback mechanisms, advanced storage virtualization, and ensures high availability.

Room for Improvement: PagerDuty Operations Cloud could enhance event intelligence, lower prices for smaller teams, and improve mobile app integration. InfoScale's licensing costs are high, and the interface could be more user-friendly with updates to the graphical interface.

Ease of Deployment and Customer Service: PagerDuty Operations Cloud supports public and private cloud environments with responsive customer service, though accessibility and response times could improve. InfoScale is typically deployed on-premises, focusing on reliability in large environments but may need more versatile interface options.

Pricing and ROI: PagerDuty Operations Cloud, while costly for smaller teams, offers considerable ROI with improved operational efficiency and reduced MTTR. InfoScale's high pricing limits accessibility, but it provides solid ROI in operational reliability and disaster recovery.

To learn more, read our detailed InfoScale vs. PagerDuty Operations Cloud Report (Updated: April 2026).

Buyer's Guide

InfoScale vs. PagerDuty Operations Cloud

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

InfoScale

Ranking in Autonomous Operational Resilience

4th

Average Rating

8.4

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

High Availability Clustering (1st), Disaster Recovery (DR) Software (14th), Data Storage for Kubernetes (2nd)

PagerDuty Operations Cloud

Ranking in Autonomous Operational Resilience

3rd

Average Rating

8.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Process Automation (5th), IT Alerting and Incident Management (1st), AIOps (5th), Critical Event Management (CEM) (1st)

Mindshare comparison

As of June 2026, in the Autonomous Operational Resilience category, the mindshare of InfoScale is 8.5%. The mindshare of PagerDuty Operations Cloud is 6.6%. It is calculated based on PeerSpot user engagement data.

Autonomous Operational Resilience Mindshare Distribution
Product	Mindshare (%)
PagerDuty Operations Cloud	6.6%
InfoScale	8.5%
Other	84.9%

Autonomous Operational Resilience

Featured Reviews

TABISH JAVED

Site Reliability Engineer (Certified) at Kyndryl India

Automated recovery has minimized downtime and supports seamless multi‑datacenter failover

Beyond pricing, there are areas where I would like to see InfoScale improved or enhanced. Veritas offers three management approaches. The first, which Veritas currently recommends, is Veritas Operation Manager. The second is the Cluster Manager Java Console graphical interface. The Cluster Manager Java Console has not been revised since version 6.1 or 6.2. This tool was critical for me, particularly valuable when managing small cluster footprints of 20 to 30 server nodes. I relied heavily on this tool, but Veritas has moved away from it in favor of Operation Manager. I recommend Veritas continue evolving this tool rather than discarding it. The third approach is the command line, suitable for individuals with extensive Veritas expertise and experience, but command line use in live environments consumed excessive time, leading me to prefer the graphical interface. Apart from pricing, I have not discovered disadvantages. The product is excellent. My concern is Veritas discarding the Cluster Manager Java Console in favor of Veritas Operation Manager. Setting up Operation Manager requires time and a dedicated server that runs continuously. I had to create a single server just for Veritas Operation Manager. While this works well for larger environments with hundreds of clusters, it is less useful for smaller deployments. I still recommend Veritas reconsider this application and evolve it by incorporating new features from Veritas Operation Manager. Adding these new features to the Java console would be beneficial because that tool runs on my laptop without consuming environment resources, and I can connect directly to clusters from my laptop. I am not opposing Veritas Operation Manager, which is excellent and resembles hardware management consoles for power machines, but smaller tools that previously performed these tasks should remain as options to provide clients with greater ease. From a features and functionality perspective, I do not find missing features in InfoScale at this moment. However, I am not actively using Veritas, managing only legacy machines on older hardware. I am upgrading operating systems but not Veritas due to contract expiration and end-of-life status. The contract is not being renewed because the customer wants to move away. Since I have not logged into VCS since 2021 and transferred responsibilities to another team, I am unaware of features arriving in version 8 or beyond and cannot comment specifically on recent Veritas introductions.

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Daksh Yamal

Senior Software Engineer at Infosys

Centralized incident response has cut noise, improved morale, and protects revenue every day

PagerDuty Operations Cloud offers robust features including centralized alerting and incident response, on-call scheduling and escalation, automated remediation and runbooks, stakeholder communication during major incidents, and automation capability. Everything has been working exceptionally well with PagerDuty Operations Cloud. The features have been excellent. It is a spanning tool that has enabled us to operationalize reliability. Since rolling it out three years ago, we have cut MTTR by 35% and reduced on-call noise by 70% through AIOps correlation. For us, the main value of PagerDuty Operations Cloud lies less in paging and more in coordination, automation, and reducing the operational burden on engineers. Reducing the operational burden has improved morale among our engineers. They have been able to focus on other projects and tasks since they have saved considerable time, and consequently productivity in the organization has greatly improved. We have also seen faster incident response, lower MTTR, reduced alert noise, and decreased on-call burnout. Additionally, automation has reduced manual toil, with approximately 25 of our P2 incidents now being resolved or partially resolved by automation before an engineer touches them.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"In a live incident scenario, the data replication process occurs in real-time, and compared to other products, this data replication feature works effectively, ensuring data availability, and we can implement this scenario using Veritas Volume Replication (VVR), which is the most usable feature in InfoScale for data replication."

"It offers High Availability for many applications, including Oracle and SAP environment."

"From a recovery standpoint, InfoScale is excellent and easy to manage."

"InfoScale's ability to maintain data integrity and availability during a cyber event such as a ransomware attack is excellent."

"It integrates well with other solutions."

"InfoScale does that all by itself without any dependency on different solutions."

"Over the last two years, we did not experience any application failover or receive alerts due to the immediate switchover mechanism in active-active mode that ensures no downtime, helping us significantly with confidence and trust in our organization."

"The best feature is that it supports high availability and automatic failover, which minimizes downtime and helps the environment reduce downtime and improve high availability for critical applications."

More InfoScale pros

"The aspect I appreciate most about PagerDuty Operations Cloud is certainly the incident management capabilities."

"PagerDuty Operations Cloud improved my team's ability to focus on core tasks rather than routine issues by having the notification feature that was very helpful to monitor and trigger high and critical issues directly to team members."

"The initial setup is straightforward."

"The product has valuable on-call scheduling, escalation, and incident workflow management features."

"I see major benefits from using PagerDuty Operations Cloud because it really helps to engage an on-call engineer."

"Since rolling it out three years ago, we have cut MTTR by 35% and reduced on-call noise by 70% through AIOps correlation."

"The impact of PagerDuty Operations Cloud's alert reduction feature on our organization helps determine which incidents are business-critical, the impacted services, which teams should respond first, and what customer business impacts exist, focusing on the prioritization of critical incidents, enabling faster incident responses and reducing alert noise for better business visibility."

"Having a tool like PagerDuty to support us from that standpoint is really key, so that we can perform well when we have issues."

More PagerDuty Operations Cloud pros

Cons

"Based on my experience with support, I would rate them a nine, only because occasionally the first person I talk to does not know more than I do and it needs to be escalated to reach someone more knowledgeable."

"My experience with pricing, setup cost, and licensing indicates that pricing is a little higher and should be reduced since most companies cannot afford it."

"While InfoScale is mainly used by enterprise-level customers, it does not inherently support many applications, which presents a scalability issue."

"Many customers can see the benefit of InfoScale, but they are usually not able to purchase the product because the license cost is very high."

"The primary concern is licensing cost, as the customer is unwilling to invest further and has begun cost-cutting measures."

"Many customers can see the benefits of InfoScale, but they are usually not able to buy the products and solutions because of the licensing costs."

"It's very difficult to implement."

"It could be more stable and more secure."

"Concerning PagerDuty Operations Cloud's AI capabilities, I am not certain as we currently do not use advanced AI-related features since our package offers limited access in that area."

"I would defiantly like to see more integration with other systems. This would really add some value for us."

"Because of the way you have to structure the rosters, if an engineer has to go on leave, you can't just go in and reassign or take this person out of all of the different rosters that they're in."

"Even though PagerDuty Operations Cloud is a strong platform, many things can be improved."

"The product can be improved by including out-of-the-box integration with other standard tools used in our fields such as Confluence, and Jira."

"This solution works best in conjunction with a proper logging system, which can be an additional cost to organizations."

"The solution's analytics are okay. I don't think the features, at this point, give you a lot of insights. We have actually been trying to get insights from it but it hasn't really given us a lot of extra points to explore. We were looking at the number of alerts to see where many of the alerts were coming from. We never managed to get many insights on this."

"Customer support can be improved. At times, we get a delay in response."

More PagerDuty Operations Cloud cons

Pricing and Cost Advice

"Our clients pay for licensing on a yearly basis."

"The price is very high."

"The pricing may be about $1,000 per user."

"If you add more people, then you have to pay more, which is always a thing with the SaaS solutions."

"Licensing costs are around $700 a month, and the only additional costs, are phone costs in some instances."

"PagerDuty has monthly and yearly licenses available, the costs of which can get quite high if you have a large number of users."

"If we wanted phone calls or additional SMSs, we would have to pitch up for those. They give us so many per month per user, then we have to pay extra if it goes over that."

"They're very good in pricing compared to the competitors in the area. I would rate them a five out of five in terms of pricing."

"There is a license needed to use PagerDuty."

More PagerDuty Operations Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

20%

Manufacturing Company

Media Company

Computer Software Company

Performing Arts

13%

Financial Services Firm

13%

Manufacturing Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	4
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	28
Midsize Enterprise	19
Large Enterprise	70

Questions from the Community

What is your experience regarding pricing and costs for Veritas InfoScale Availability?

Does that include the licensing costs? It is really a real blocker in Turkey because of economic situations in Turkey. From a personal perspective, I would say nine. But from a business perspective...

See all answers

What needs improvement with Veritas InfoScale Availability?

This is a question that is hard to answer because everyone is moving towards microservices and cloud native applications, and they are mostly running on Kubernetes or systems similar to Kubernetes....

See all answers

What is your primary use case for Veritas InfoScale Availability?

To have high availability of data center resources, especially databases and applications, I needed data replicated from one data center to a disaster recovery data center or another data center, a...

See all answers

What is your experience regarding pricing and costs for PagerDuty?

I would say the pricing is quite mid-range, but the setup cost and licensing can sometimes be a little challenging.

See all answers

What needs improvement with PagerDuty?

The noise aspect of PagerDuty Operations Cloud could be better. What happens is if there is some sort of an issue occurring, it keeps on repeating and calling again and again. Once the alert is ack...

See all answers

What is your primary use case for PagerDuty?

The main purpose of PagerDuty Operations Cloud is to receive alarms for real incident production critical issues. Whenever an incident happens, we get an alarm call or a phone call on our phone or ...

See all answers

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Compared 10% of the time

HPE Zerto Software vs InfoScale

Compared 4% of the time

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Compared 8% of the time

Everbridge IT Alerting vs PagerDuty Operations Cloud

Compared 7% of the time

JIRA Service Management vs PagerDuty Operations Cloud

Compared 6% of the time

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Product Reports

Buyer's Guide

InfoScale

June 2026

Download InfoScale product report

Buyer's Guide

PagerDuty Operations Cloud

May 2026

Download PagerDuty Operations Cloud product report

Also Known As

Veritas InfoScale Availability, Arctera InfoScale for Kubernetes

No data available

Overview

InfoScale delivers robust data availability and protection for enterprises by managing critical workloads across hybrid cloud environments, ensuring minimal downtime and seamless performance.

InfoScale is designed to enhance data resilience and operational efficiency. By enabling quick data access across hybrid infrastructures, it reduces potential downtime and enhances business continuity. Its scalable architecture adapts to dynamic workloads, providing reliable performance under pressure while maintaining seamless integration with cloud-based solutions.

What are the key features of InfoScale?

Data Resiliency: Ensures continuous data availability through advanced clustering and replication technologies.
Scalability: Supports dynamic scaling to meet changing demands without compromising performance.
Cloud Integration: Offers seamless transition and operation within cloud environments.
Automated Operations: Streamlines management processes with automation to reduce manual intervention.

What benefits and ROI should users consider?

Increased Uptime: Improved reliability translates to reduced business interruption.
Cost Efficiency: Potentially lowers operational costs through optimized resource allocation.
Enhanced Security: Provides robust protection measures for critical data assets.
Operational Agility: Facilitates swift adaptation to evolving business requirements.

InfoScale is particularly effective in sectors such as healthcare and finance where data integrity and uptime are crucial. Its implementation empowers industries to handle data-intensive operations efficiently, ensuring continuity and compliance with industry standards.

InfoScale

PagerDuty Operations Cloud focuses on efficient incident management, featuring advanced alert and notification systems, mobile alerts, and AI-driven functionalities that facilitate streamlined on-call schedules and integrations with major monitoring tools.

PagerDuty Operations Cloud offers comprehensive incident management with real-time alerts and notifications via mobile, SMS, and calls. This empowers teams to respond swiftly and reduce missed incidents. Efficient on-call management through automated scheduling and escalation enhances team productivity, while AI-driven alert grouping minimizes noise. Integration with tools like AWS and Datadog further streamlines operations.

What are the key features of PagerDuty Operations Cloud?

Real-time Incident Alerts: Improves response times by ensuring immediate notifications.
AI-driven Alert Grouping: Minimizes noise for enhanced focus and efficiency.
Automated Scheduling: Streamlines on-call management and escalation.
Monitoring Tool Integration: Seamlessly works with tools like AWS and Datadog.
Mobile Alerts: Enables SMS and call notifications for instant communication.

What benefits and ROI should users consider?

Increased Efficiency: Reduces operational burden through automation.
Improved Team Productivity: Lowers incident noise and accelerates resolution.
Enhanced Customization: Tailors alert prioritization and escalation policies.
Time Savings: Expedites incident management and reduces error rates.

PagerDuty Operations Cloud implementation spans industries like e-commerce and IT services, where it automates anomaly detection and manages high-severity incidents. Its integration capabilities and AIOps features significantly enhance incident management, proving valuable for sectors demanding real-time performance and responsiveness.

PagerDuty

Sample Customers

Wayne State University, Zenith Mart

40% of the Fortune 100 TrustPagerDuty. Customers include: Slack, Intuit, Zendesk, Panasonic, Pinterest, Airbnb, eHarmony, McKesson, Comcast

Buyer's Guide

InfoScale vs. PagerDuty Operations Cloud

April 2026

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