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Infrascale Backup & Disaster Recovery vs NAKIVO Backup & Replication comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
<p>Infrascale Backup &amp; Disaster Recovery improves business continuity with faster recovery, cost savings, and enhanced operational reliability.</p>
Sentiment score
5.5
<p>NAKIVO Backup &amp; Replication is cost-efficient, easy to manage, and delivers quick returns, saving time and costs significantly.</p>
In terms of money, we have saved more, and because we are able to replicate everything from production to DR, we can now seamlessly work in any environment we want.
System Engineer at NetSolutions Ghana Ltd
I have seen a return on investment through money savings and time efficiency.
Business Consulting at Gestion IT
 

Customer Service

Sentiment score
7.6
Infrascale's customer support is praised for responsiveness and technical expertise, despite occasional language and time zone challenges.
Sentiment score
7.7
<p>NAKIVO Backup &amp; Replication support is praised for responsiveness, expertise, and availability, despite occasional slower weekend response.</p>
For P1 incidents, they resolve issues within four hours.
Cyber Security Senior Specialist at a tech vendor with 10,001+ employees
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
Their support is good and responsive when required.
Co-Owner at a tech services company with 11-50 employees
 

Scalability Issues

Sentiment score
5.9
<p>Infrascale Backup &amp; Disaster Recovery efficiently scales for SMBs, balancing cost with reliability, despite infrastructure sizing challenges.</p>
Sentiment score
7.7
<p>NAKIVO Backup &amp; Replication offers robust scalability, supporting diverse environments with flexible licensing, storage options, and streamlined expansion.</p>
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
 

Stability Issues

Sentiment score
7.6
<p>Infrascale Backup &amp; Disaster Recovery is stable, reliable, and praised for support, despite minor issues promptly resolved.</p>
Sentiment score
7.9
<p>NAKIVO Backup &amp; Replication is stable and reliable, with minor issues like VM backup hangs requiring occasional restarts.</p>
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
They are built with newer technology and processes, needing less support.
Co-Owner at a tech services company with 11-50 employees
 

Room For Improvement

Infrascale BDR needs UI improvement, pricing clarity, Linux integration, enhanced dashboard, seamless features, and stronger security measures.
NAKIVO needs improved restore, cloud support, UI, integrations, reporting, speed, support, AI, SNMP, legacy compatibility, and mobile features.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
President at IT1 Service
They had given a feature of real-time replication which they stopped in NAKIVO.
Co-Owner at a tech services company with 11-50 employees
 

Setup Cost

Infrascale offers flexible, negotiable pricing based on data volume, with value-added services and integration with MSP billing systems.
<p>NAKIVO Backup &amp; Replication provides cost-effective, easy setup and flexible licensing, appealing to small to medium enterprises.</p>
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
The per-terabyte pricing is very competitive compared to the others.
President at a media company with 11-50 employees
The pricing is very low, and the licensing process makes it easy to obtain any quote.
Business Consulting at Gestion IT
The product is affordable even for smaller organizations.
Co-Owner at a tech services company with 11-50 employees
 

Valuable Features

<p>Infrascale Backup &amp; Disaster Recovery is praised for its ease, speed, security, centralized management, and robust disaster recovery features.</p>
<p>NAKIVO Backup &amp; Replication offers user-friendly, cost-effective data protection with strong VMware integration, efficient recovery, and seamless cloud support.</p>
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
The VM, restore, and file recovery capabilities are considered gold standards.
Co-Owner at a tech services company with 11-50 employees
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Backup and Recovery
24th
Ranking in Disaster Recovery (DR) Software
16th
Average Rating
9.2
Reviews Sentiment
6.9
Number of Reviews
19
Ranking in other categories
Cloud Backup (22nd), Disaster Recovery as a Service (5th), SaaS Backup (11th)
NAKIVO Backup & Replication
Ranking in Backup and Recovery
11th
Ranking in Disaster Recovery (DR) Software
11th
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
93
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of Infrascale Backup & Disaster Recovery is 0.9%, up from 0.3% compared to the previous year. The mindshare of NAKIVO Backup & Replication is 1.2%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
NAKIVO Backup & Replication1.2%
Infrascale Backup & Disaster Recovery0.9%
Other97.9%
Backup and Recovery
 

Featured Reviews

Vivek_Jaiswal - PeerSpot reviewer
Cyber Security Senior Specialist at a tech vendor with 10,001+ employees
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.
EDERLEY TERRERO - PeerSpot reviewer
Business Consulting at Gestion IT
Has improved customer satisfaction through reliable replication and flexible deployment
NAKIVO Backup & Replication has positively impacted my organization and my customers because it is not expensive and easy to use. I can see all the backup and replication processes, and I can protect all my customer data. It's the best solution when compared with others. The time savings and customer satisfaction demonstrate specific positive outcomes. The customers are happy with the solution and appreciate that it is not expensive.
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Top Industries

By visitors reading reviews
Construction Company
14%
Healthcare Company
13%
Financial Services Firm
10%
Computer Software Company
8%
Financial Services Firm
16%
Manufacturing Company
10%
Comms Service Provider
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Large Enterprise4
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise16
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup &amp; Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
What I would like to see improved or enhanced in Infrascale Backup &amp; Disaster Recovery includes additional features for scalability.
What is your primary use case for Infrascale Platform?
I can describe a few use cases for Infrascale Backup &amp; Disaster Recovery, which we primarily use for data protection and recovery.
How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...
What is your experience regarding pricing and costs for Nakivo?
My experience with pricing, setup cost, and licensing is very positive. The pricing is very low, and the licensing process makes it easy to obtain any quote.
What needs improvement with Nakivo?
NAKIVO Backup &amp; Replication has been improving lately as they have released many updates, and it seems to work excellently at this moment. There will always be emerging needs, such as AI, which...
 

Also Known As

Infrascale Platform
No data available
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Coca Cola, Honda, 3M, University of Arizona, University of Maryland, University of Arkansas, Johns Hopkins University, Marriott, Radisson Hotels and Resorts, Fujifilm, Eiffage
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. NAKIVO Backup & Replication and other solutions. Updated: May 2026.
893,311 professionals have used our research since 2012.