Executive SummaryUpdated on Dec 3, 2025
Infrascale Backup & Disaster Recovery and NAKIVO Backup & Replication compete in the backup and disaster recovery market. While both products offer robust features, Infrascale has an advantage in comprehensive server protection and ease of failover scenarios, whereas NAKIVO is favored for its affordability and strong VM backup capabilities.
Features: Infrascale Backup & Disaster Recovery is recognized for its ease of use, flexibility in disaster recovery scenarios, and ability to boot locally or in the cloud. The solution effectively protects server infrastructure, which is crucial for business operations. NAKIVO Backup & Replication is notable for its quick setup, simple interface, and efficient recovery features for VMs and files. Its advanced backup technologies, such as crash-consistent backups and Instant VM Recovery, are highly regarded by users.
Room for Improvement: For Infrascale, users suggest enhancing hardware options to improve backup and restoration speeds, increasing data center replication flexibility, and developing a centralized management platform. There's also a desire for locally sourced hardware components to reduce delays. Meanwhile, NAKIVO could benefit from improved deduplication, broader platform integration, and a more intuitive interface. Additional backup capabilities for diverse environments and enhanced support for older systems are also desired by users.
Ease of Deployment and Customer Service: Infrascale provides versatile deployment options across hybrid, private, and public cloud environments, and its customer service is praised for being responsive and helpful. NAKIVO offers straightforward and cost-effective on-premises deployment, but feedback on customer service is less detailed compared to Infrascale. Both are noted for their ease of setup, but Infrascale's superior customer support is a significant advantage.
Pricing and ROI: Infrascale's pricing model is considered competitive, accommodating various needs and offering a good ROI through data protection and reducing downtime. Although some users find the pricing structure complex, it generally provides value, particularly when factoring in its premium features. NAKIVO is recognized for its affordability and cost-effectiveness, offering flexible pricing models that cater to small to medium enterprises. Both solutions deliver significant ROI, with users expressing contentment with increased operational efficiency and reduced costs.
