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Infrascale Backup & Disaster Recovery vs NAKIVO Backup & Replication comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
<p>Infrascale Backup &amp; Disaster Recovery boosts profitability and reliability, reducing downtime and costs while enhancing protection and recovery efficiency.</p>
Sentiment score
5.5
<p>NAKIVO Backup &amp; Replication is cost-efficient, easy to manage, and delivers quick returns, saving time and costs significantly.</p>
In terms of money, we have saved more, and because we are able to replicate everything from production to DR, we can now seamlessly work in any environment we want.
System Engineer at NetSolutions Ghana Ltd
I have seen a return on investment through money savings and time efficiency.
Business Consulting at Gestion IT
 

Customer Service

Sentiment score
7.4
<p>Infrascale Backup &amp; Disaster Recovery's support is praised for responsiveness, expertise, and improved efficiency, effectively addressing customer needs.</p>
Sentiment score
7.7
<p>NAKIVO Backup &amp; Replication support is praised for responsiveness, expertise, and availability, despite occasional slower weekend response.</p>
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
President at a media company with 11-50 employees
Their support is good and responsive when required.
Co-Owner at a tech services company with 11-50 employees
 

Scalability Issues

Sentiment score
5.5
<p>Infrascale Backup &amp; Disaster Recovery scales well with added hardware, but some face challenges with unexpected capacity and configuration issues.</p>
Sentiment score
7.7
<p>NAKIVO Backup &amp; Replication offers robust scalability, supporting diverse environments with flexible licensing, storage options, and streamlined expansion.</p>
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
 

Stability Issues

Sentiment score
7.5
<p>Infrascale Backup &amp; Disaster Recovery is stable and efficient, with responsive support and manageable software limitations.</p>
Sentiment score
7.9
<p>NAKIVO Backup &amp; Replication is stable and reliable, with minor issues like VM backup hangs requiring occasional restarts.</p>
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
They are built with newer technology and processes, needing less support.
Co-Owner at a tech services company with 11-50 employees
 

Room For Improvement

<p>Infrascale Backup &amp; Disaster Recovery needs bandwidth control, clearer pricing, improved dashboard, Linux support, security upgrades, and better integration.</p>
NAKIVO needs improved restore, cloud support, UI, integrations, reporting, speed, support, AI, SNMP, legacy compatibility, and mobile features.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
President at IT1 Service
They had given a feature of real-time replication which they stopped in NAKIVO.
Co-Owner at a tech services company with 11-50 employees
 

Setup Cost

Infrascale Backup offers flexible pricing and responsive support, appealing to small enterprises, though costs can vary and seem complex.
<p>NAKIVO Backup &amp; Replication provides cost-effective, easy setup and flexible licensing, appealing to small to medium enterprises.</p>
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
The per-terabyte pricing is very competitive compared to the others.
President at a media company with 11-50 employees
The pricing is very low, and the licensing process makes it easy to obtain any quote.
Business Consulting at Gestion IT
The product is affordable even for smaller organizations.
Co-Owner at a tech services company with 11-50 employees
 

Valuable Features

Infrascale Dashboard is valued for its ease, reliable backup, intuitive disaster recovery, and seamless local and cloud options.
<p>NAKIVO Backup &amp; Replication offers user-friendly, cost-effective data protection with strong VMware integration, efficient recovery, and seamless cloud support.</p>
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
The VM, restore, and file recovery capabilities are considered gold standards.
Co-Owner at a tech services company with 11-50 employees
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Backup and Recovery
27th
Ranking in Disaster Recovery (DR) Software
15th
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
Cloud Backup (24th), Disaster Recovery as a Service (6th), SaaS Backup (13th)
NAKIVO Backup & Replication
Ranking in Backup and Recovery
12th
Ranking in Disaster Recovery (DR) Software
9th
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
93
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Backup and Recovery category, the mindshare of Infrascale Backup & Disaster Recovery is 0.7%, up from 0.3% compared to the previous year. The mindshare of NAKIVO Backup & Replication is 1.2%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
NAKIVO Backup & Replication1.2%
Infrascale Backup & Disaster Recovery0.7%
Other98.1%
Backup and Recovery
 

Featured Reviews

HS
President at LET US DEAL WITH IT, LLC
Backups and restores are easy and we can do on-site disaster recovery within minutes
The benefits of using Infrascale Backup & Disaster Recovery become evident very quickly. You have the solution on-prem and can restore files and servers on-prem as well. You can set up certain virtual machines on-prem if you need them. If a machine goes down or has an error, you can put the machines into the cloud, which is very important if there's a fire or a disaster, where you really have to get the business working again. It's very quick. I saw those benefits immediately; that was one of the reasons we moved certain customers over to the Infrascale solution. They had different solutions in place before and were not happy with the amount of time it took to restore data or perform disaster recovery. We tested it out and ran some server restores before signing the customer up for the solution. It is very important for my organization that Infrascale Backup & Disaster Recovery is available via a single dashboard. I have multiple customers, so being able to see all of them in one single dashboard and drill deeper into the servers is very important for me. Infrascale's unified dashboard has helped me save time. Infrascale's ability to restore data is great, fast, and very efficient.
EDERLEY TERRERO - PeerSpot reviewer
Business Consulting at Gestion IT
Has improved customer satisfaction through reliable replication and flexible deployment
NAKIVO Backup & Replication has positively impacted my organization and my customers because it is not expensive and easy to use. I can see all the backup and replication processes, and I can protect all my customer data. It's the best solution when compared with others. The time savings and customer satisfaction demonstrate specific positive outcomes. The customers are happy with the solution and appreciate that it is not expensive.
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Top Industries

By visitors reading reviews
Healthcare Company
16%
Computer Software Company
9%
Outsourcing Company
9%
Financial Services Firm
8%
Manufacturing Company
12%
Financial Services Firm
10%
Comms Service Provider
8%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Large Enterprise2
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise16
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup &amp; Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
What I would like to see improved or enhanced in Infrascale Backup &amp; Disaster Recovery includes additional features for scalability.
What is your primary use case for Infrascale Platform?
I can describe a few use cases for Infrascale Backup &amp; Disaster Recovery, which we primarily use for data protection and recovery.
How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...
What is your experience regarding pricing and costs for Nakivo?
My experience with pricing, setup cost, and licensing is very positive. The pricing is very low, and the licensing process makes it easy to obtain any quote.
What needs improvement with Nakivo?
NAKIVO Backup &amp; Replication has been improving lately as they have released many updates, and it seems to work excellently at this moment. There will always be emerging needs, such as AI, which...
 

Also Known As

Infrascale Platform
No data available
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Coca Cola, Honda, 3M, University of Arizona, University of Maryland, University of Arkansas, Johns Hopkins University, Marriott, Radisson Hotels and Resorts, Fujifilm, Eiffage
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. NAKIVO Backup & Replication and other solutions. Updated: March 2026.
884,976 professionals have used our research since 2012.