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OpenText ProVision vs iServer comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iServer
Ranking in Enterprise Architecture Management
11th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Business Process Design (17th)
OpenText ProVision
Ranking in Enterprise Architecture Management
25th
Average Rating
6.4
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
Business Process Management (BPM) (44th)
 

Mindshare comparison

As of November 2026, in the Enterprise Architecture Management category, the mindshare of iServer is 3.9%, down from 4.2% compared to the previous year. The mindshare of OpenText ProVision is 1.6%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Architecture Management Mindshare Distribution
ProductMindshare (%)
iServer3.9%
OpenText ProVision1.6%
Other94.5%
Enterprise Architecture Management
 

Featured Reviews

AHMEDIBRAHIM1 - PeerSpot reviewer
Enterprise Architecture practice head at Positive Side Consultancy
Enables flexible parameters for any process model and has a valuable document management feature
We use the product for various critical functions within our environment, particularly in a government entity, where it assists in governance, workflow management, and generating reports and live database activities. It enables flexible parameters for any process model iServer has valuable…
reviewer1944672 - PeerSpot reviewer
Senior Director, Head of Process & Functional Architecture, Intelligent Automation at a real estate/law firm with 10,001+ employees
Good attribute attachment but problems with collaboration
I primarily use OpenText ProVision to create our end-to-end process repository and library for different parts of the organization, capturing the collaboration process to get the right inputs OpenText ProVision's best feature is the capability to attach a variety of attributes and extract and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iServer has valuable features for workflow and document management."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"This flexibility is the most helpful part in the standard version."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"The product has a valuable customized model."
"From September 2014 through January 2015, I received help from the tech support staff of iServer, who were very prompt and almost instantaneously responded, and if it was something difficult, they brought three to four people to talk with me and then solved the problem within minutes."
"iServer is a very flexible platform for defining your own enterprise architecture model."
"The initial setup is easy."
"OpenText ProVision's best feature is the capability to attach a variety of attributes and extract and analyze that information."
"I like that all the features come as part of a standard license and that one license covers everything."
"The stability of the product is very good."
 

Cons

"Requirements management needs to be improved."
"Customer service can be improved as the vendor is based in UK. Having regional support could improve time and communications."
"Cannot see which activities are control activities."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"It's a very simple tool, which makes me concerned with the performance."
"There are other solutions out there that have a better user interface."
"The migration tool needs to be included in the main package, and not as a separate license."
"It runs relatively slowly."
"Integrating with or interfacing with other tools like data management tools would be very helpful."
"There are a number of drawbacks. Mainly, the collaboration is lacking to some extent - at least when it comes to how we are using it."
"Lacks the ability to have your own in-house developments."
"My main complaint is that the solution is not open source in the sense that you can't have your own in-house developments."
"OpenText ProVision's collaboration management is quite complicated and difficult to use."
 

Pricing and Cost Advice

"The product has a moderate pricing."
"The price of iServer is reasonable compared to other solutions."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"The solution is cheaper than its competitors."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Government
9%
Construction Company
8%
Manufacturing Company
6%
Manufacturing Company
16%
Comms Service Provider
13%
Construction Company
11%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
No data available
 

Also Known As

No data available
Metastorm ProVision
 

Overview

 

Sample Customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
Delta Technology, Export Development Canada, Rompetrol, Salt River Project, AMEC, U.S. Air Force, HP Consulting & Integration
Find out what your peers are saying about OpenText ProVision vs. iServer and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.