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OpenText ProVision vs iServer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iServer
Ranking in Enterprise Architecture Management
10th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Business Process Design (14th)
OpenText ProVision
Ranking in Enterprise Architecture Management
27th
Average Rating
6.4
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
Business Process Management (BPM) (43rd)
 

Mindshare comparison

As of May 2026, in the Enterprise Architecture Management category, the mindshare of iServer is 4.7%, up from 4.4% compared to the previous year. The mindshare of OpenText ProVision is 1.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Architecture Management Mindshare Distribution
ProductMindshare (%)
iServer4.7%
OpenText ProVision1.5%
Other93.8%
Enterprise Architecture Management
 

Featured Reviews

Antonios Lazanakis - PeerSpot reviewer
Senior IT Solution Architect at a financial services firm with 10,001+ employees
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…
reviewer1944672 - PeerSpot reviewer
Senior Director, Head of Process & Functional Architecture, Intelligent Automation at a real estate/law firm with 10,001+ employees
Good attribute attachment but problems with collaboration
I primarily use OpenText ProVision to create our end-to-end process repository and library for different parts of the organization, capturing the collaboration process to get the right inputs OpenText ProVision's best feature is the capability to attach a variety of attributes and extract and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, I would say that it's a poor man's EA repository."
"iServer has valuable features for workflow and document management."
"I love how there are no milestone swimlanes."
"This flexibility is the most helpful part in the standard version."
"Tech support is very responsive. They solved issues within a prompt response time."
"This is a flexible tool compared to some other solutions."
"Process modelling through object creation and management is beneficial as a very effective change management of processes at the object level, because if you need to modify a process and it will impact other processes as well, the object changed automatically changes in other processes as well."
"This is a flexible tool compared to some other solutions."
"The stability of the product is very good."
"OpenText ProVision's best feature is the capability to attach a variety of attributes and extract and analyze that information."
"OpenText ProVision's best feature is the capability to attach a variety of attributes and extract and analyze that information."
"All the features come as part of a standard license."
"I like that all the features come as part of a standard license and that one license covers everything."
"The stability of the product is very good."
 

Cons

"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"Cannot see which activities are control activities."
"The one issue is that if you want to import predefined work, you need to put the licensing model in."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"I haven't used this solution long enough to know what areas could be improved."
"It's a very simple tool, which makes me concerned with the performance."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"iServer is a solid tool. Occasionally, we needed to contact the vendor to clarify details such as porting issues, missing components, and model specifics."
"There are a number of drawbacks. Mainly, the collaboration is lacking to some extent - at least when it comes to how we are using it."
"Integrating with or interfacing with other tools like data management tools would be very helpful."
"My main complaint is that the solution is not open source in the sense that you can't have your own in-house developments."
"Lacks the ability to have your own in-house developments."
"OpenText ProVision's collaboration management is quite complicated and difficult to use."
"OpenText ProVision's collaboration management is quite complicated and difficult to use."
 

Pricing and Cost Advice

"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"The product has a moderate pricing."
"The solution is cheaper than its competitors."
"The price of iServer is reasonable compared to other solutions."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Government
9%
Manufacturing Company
8%
Retailer
5%
Construction Company
24%
Manufacturing Company
15%
Energy/Utilities Company
11%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
No data available
 

Questions from the Community

What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
What advice do you have for others considering iServer?
I would recommend the solution to other users. Overall, I rate the solution a nine out of ten.
Ask a question
Earn 20 points
 

Also Known As

No data available
Metastorm ProVision
 

Overview

 

Sample Customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
Delta Technology, Export Development Canada, Rompetrol, Salt River Project, AMEC, U.S. Air Force, HP Consulting & Integration
Find out what your peers are saying about OpenText ProVision vs. iServer and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.