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OpenText ProVision vs iServer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iServer
Ranking in Enterprise Architecture Management
10th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Business Process Design (14th)
OpenText ProVision
Ranking in Enterprise Architecture Management
27th
Average Rating
6.4
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
Business Process Management (BPM) (44th)
 

Mindshare comparison

As of June 2026, in the Enterprise Architecture Management category, the mindshare of iServer is 4.4%, down from 4.5% compared to the previous year. The mindshare of OpenText ProVision is 1.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Architecture Management Mindshare Distribution
ProductMindshare (%)
iServer4.4%
OpenText ProVision1.5%
Other94.1%
Enterprise Architecture Management
 

Featured Reviews

Antonios Lazanakis - PeerSpot reviewer
Senior IT Solution Architect at a financial services firm with 10,001+ employees
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…
reviewer1944672 - PeerSpot reviewer
Senior Director, Head of Process & Functional Architecture, Intelligent Automation at a real estate/law firm with 10,001+ employees
Good attribute attachment but problems with collaboration
I primarily use OpenText ProVision to create our end-to-end process repository and library for different parts of the organization, capturing the collaboration process to get the right inputs OpenText ProVision's best feature is the capability to attach a variety of attributes and extract and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I love how there are no milestone swimlanes."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"The product has a valuable customized model."
"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"Good and effective reporting features, which help in decision making."
"This flexibility is the most helpful part in the standard version."
"iServer has valuable features for workflow and document management."
"OpenText ProVision's best feature is the capability to attach a variety of attributes and extract and analyze that information."
"I like that all the features come as part of a standard license and that one license covers everything."
"The stability of the product is very good."
 

Cons

"iServer is a solid tool. Occasionally, we needed to contact the vendor to clarify details such as porting issues, missing components, and model specifics."
"Customer service can be improved as the vendor is based in UK. Having regional support could improve time and communications."
"It definitely needs help to improve the visual aspect of the solution."
"I do not find it friendly to use."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
"The performance is slow, which is something that should be improved."
"Cannot see which activities are control activities."
"It's a very simple tool, which makes me concerned with the performance."
"Lacks the ability to have your own in-house developments."
"OpenText ProVision's collaboration management is quite complicated and difficult to use."
"Integrating with or interfacing with other tools like data management tools would be very helpful."
"My main complaint is that the solution is not open source in the sense that you can't have your own in-house developments."
"There are a number of drawbacks. Mainly, the collaboration is lacking to some extent - at least when it comes to how we are using it."
 

Pricing and Cost Advice

"The price of iServer is reasonable compared to other solutions."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"The solution is cheaper than its competitors."
"The product has a moderate pricing."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Government
8%
Manufacturing Company
8%
Construction Company
6%
Manufacturing Company
15%
Construction Company
15%
Energy/Utilities Company
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
No data available
 

Questions from the Community

What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
What advice do you have for others considering iServer?
I would recommend the solution to other users. Overall, I rate the solution a nine out of ten.
Ask a question
Earn 20 points
 

Also Known As

No data available
Metastorm ProVision
 

Overview

 

Sample Customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
Delta Technology, Export Development Canada, Rompetrol, Salt River Project, AMEC, U.S. Air Force, HP Consulting & Integration
Find out what your peers are saying about OpenText ProVision vs. iServer and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.