ITRS Geneos vs LiveNX comparison

ITRS and BlueCat are both solutions in the Network Monitoring Software category. ITRS is ranked #73, while BlueCat is ranked #33 with an average rating of 8.3. ITRS holds a 0.6% mindshare in NMS, compared to BlueCat’s 1.0% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 81% of BlueCat users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

6,273 Views
2,384 Comparison Views

96% willing to recommend

LiveNX

Read 10 LiveNX reviews

4,114 Views
3,044 Comparison Views

81% willing to recommend

ITRS Geneos

LiveNX

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 1, 2026

LiveNX and ITRS Geneos serve competitive roles in network and system performance monitoring. LiveNX holds an advantage in ease of deployment and comprehensive feature sets, while ITRS Geneos is recognized for its robust performance monitoring capabilities, despite demanding a higher investment.

Features: LiveNX offers powerful network visualization, real-time performance metrics, and a streamlined alerting system, focusing on insight-driven network oversight. ITRS Geneos provides comprehensive IT infrastructure monitoring with deep-dive analytics, customizable dashboards, and seamless integration, excelling in holistic system monitoring.

Room for Improvement: LiveNX could enhance its customization options, improve its reporting capabilities, and expand integrations beyond Cisco. ITRS Geneos may benefit from a simplified setup process, more user-friendly interface improvements, and better cost-efficiency to match competitor pricing.

Ease of Deployment and Customer Service: LiveNX grants a straightforward deployment process with intuitive management controls, offering responsive customer service. ITRS Geneos presents a detailed deployment, requiring more customization and expertise, supported by structured technical assistance for complex setups.

Pricing and ROI: LiveNX provides a more accessible entry cost with a favorable ROI for organizations seeking efficient network oversight. ITRS Geneos, despite its higher initial costs, reflects extensive capabilities supporting long-term infrastructure investment, justifying its price for advanced monitoring needs.

To learn more, read our detailed ITRS Geneos vs. LiveNX Report (Updated: April 2026).

Buyer's Guide

ITRS Geneos vs. LiveNX

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

73rd

Ranking in IT Infrastructure Monitoring

51st

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (48th)

LiveNX

Ranking in Network Monitoring Software

33rd

Ranking in IT Infrastructure Monitoring

39th

Average Rating

7.2

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, up from 0.6% compared to the previous year. The mindshare of LiveNX is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
LiveNX	1.0%
ITRS Geneos	0.6%
Other	98.4%

Network Monitoring Software

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Read full review

Ashwani Bansal

Senior Solution Consultant at Orange

Network management and diagnostics improved through effective monitoring and reporting capabilities

The solution is handy. I have not used that particular feature. Maintenance is required for the system. If you want to use something on the endpoints or end-user devices, then using LiveAction LiveNX in place of other tools would be quite beneficial. The solution impacts operational costs and resources. On a scale of 1-10, I rate LiveAction LiveNX a nine.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tool is highly customizable and can be tailored to your requirements."

"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."

"Customizable Dashboard to display real time business flow monitoring is extremely useful to operations as well as business users, not only to monitor health but also capacity and performance at a glance, catering well to capital markets trading environments from on-exchange order latency to client RFQ type multi-stage tracking, with Geneos providing tools to capture data in near real-time and highly customizable ingestion of metrics that allow users to create tailored scripts and tools for their monitoring needs."

"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."

"Geneos enables customized aggregate views and alerts for both related and disparate components, and this flexibility and insight facilitates proactive and prompt causation analysis so you can easily see everything at once and know why there is an issue within seconds rather than spend precious time trying to find out."

"It's definitely the best solution that I've used, as far as real-time monitoring goes."

"As a company looking to onboard, its capacity to monitor just about anything from Unix log files and processes to database memory, and even run queries and provide results, means it can be used as a one stop shop for all your monitoring needs if you understand how to utilise it to its fullest extent."

"We have been able to monitor the repeated critical alerts and work on producing a more stable environment for our customers."

More ITRS Geneos pros

"Its analytical capability is really good."

"LiveAction LiveNX provides valuable real-time and historical network traffic visualization capabilities that help monitor and analyze network performance."

"It is very good if you are a Cisco shop; it gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning."

"We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them."

"The intention and the idea of the filter is great, but it is far, far away from good and perfect."

"The product has a very good graphical interface."

"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."

"The intention and the idea of the filter is great."

More LiveNX pros

Cons

"It needs to be easier to configure, especially with the JMX plugins."

"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."

"As far as I know, ITRS does not have integration with any version control system."

"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."

"I would rate technical support 7/10. It's self-explaining and the support is limited."

"We sometimes experienced disconnects of the gateways which was a hard one to resolve."

"Technically, I believe the dashboard functionality can be more configurable as some shapes are very limited with what they can do."

"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."

More ITRS Geneos cons

"The tool crashes sometimes when we try to pull reports simultaneously."

"Sometimes the solution does not register devices properly and that is a bug."

"The only downside to this software is the price."

"This is a horrible solution and I think everything needs to be improved."

"The only downside to this software is the price; it's a very pricey solution and very expensive, and it requires a good amount of resources in terms of server memory."

"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."

"My advice to others would be to run away from it. This is a slight exaggeration but this is more because the application is horrible, the stability is horrible, the performance is horrible and the support is horrible."

"Maintenance is required for the system."

More LiveNX cons

Pricing and Cost Advice

"The pricing seems reasonable. We're happy enough with it."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"You will get the best price if you get a single global deal."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

More ITRS Geneos pricing and cost advice

"The solution is fairly expensive compared to other products."

"It's very expensive."

"We use the free version."

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Top Industries

By visitors reading reviews

Financial Services Firm

64%

Computer Software Company

Construction Company

Outsourcing Company

Financial Services Firm

10%

Manufacturing Company

Government

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	9

Questions from the Community

Ask a question

Earn 20 points

What needs improvement with LiveAction LiveNX?

The solution could be enhanced by implementing custom patterns for each customer.

See all answers

What is your primary use case for LiveAction LiveNX?

The customers use LiveAction LiveNX for network monitoring and management purposes.

See all answers

What advice do you have for others considering LiveAction LiveNX?

I work as an integrator with LiveAction LiveNX. Most customers prefer deploying it on premises rather than in the cloud. The advanced diagnostics capabilities, including flow-based surveillance and...

See all answers

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Compared 4% of the time

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Compared 7% of the time

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Compared 6% of the time

Grafana Enterprise Stack vs LiveNX

Compared 4% of the time

Cisco Provider Connectivity Assurance vs LiveNX

Compared 4% of the time

ThousandEyes vs LiveNX

Compared 4% of the time

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Product Reports

Buyer's Guide

ITRS Geneos

May 2026

Download ITRS Geneos product report

Buyer's Guide

LiveNX

May 2026

Download LiveNX product report

Also Known As

Geneos

LiveNX

Overview

ITRS Geneos offers a customizable platform for real-time monitoring with minimal system impact, facilitating insights across multiple platforms. Known for its scalability, it efficiently integrates with other tools, supporting industries with its proactive monitoring capabilities.

ITRS Geneos allows users to effectively manage financial services infrastructure by monitoring trading systems, treasury management, and FX operations. It provides real-time dashboards to track server uptime, application performance, and health metrics. Users benefit from its enterprise-wide data aggregation, alerting features, and script adaptability while needing improvement in cloud monitoring and AI-based predictive functionalities. The tool's setup requires some expertise, suggesting a need for more intuitive solutions.

What are the most important features of ITRS Geneos?

Customizable Dashboards: Enables real-time analytics across platforms.
Lightweight Netprobe: Facilitates efficient data aggregation with minimal impact.
Plugin Support: Ensures extensive compatibility and integration.
Proactive Monitoring: Allows for early issue detection and resolution.
Script Adaptability: Supports tailored solutions for specific requirements.

What benefits and ROI should be considered?

Minimized Manual Intervention: Automation features reduce manual tasks.
Scalability: Easily accommodates growing enterprise needs.
Integration Capabilities: Works seamlessly with existing tools.
Insightful Dashboards: Provides actionable metrics for decision making.

ITRS Geneos is prominently utilized in financial sectors. Banks and financial institutions leverage its capabilities to monitor infrastructure and application performance, optimizing trading systems and FX operations. It builds comprehensive dashboards, offering valuable insights into server health, application logs, and network performance, contributing significantly to operational efficiency.

ITRS

LiveNX enables real-time network monitoring with a graphical interface, offering detailed reports and advanced integration for comprehensive analysis and efficient network management.

LiveNX provides intuitive tools for real-time issue identification and resolution, leveraging advanced integration with platforms like Cisco SD-WAN to enhance network performance analysis. Through features such as visual analytics and QoS modeling, LiveNX supports capacity management planning and operational efficiency, although it requires improvements in pricing, resource efficiency, and web interface functionality. Users value its insights into traffic patterns, enabling optimization and proactive issue resolution.

What are the key features of LiveNX?

Real-Time Monitoring: Facilitates immediate issue identification.
Graphical Interface: Enhances user experience with detailed visualization.
Integration Capabilities: Supports platforms like Cisco SD-WAN for comprehensive analysis.
Visual Analytics: Provides insights into traffic patterns.
QoS Modeling: Aids in planning and maintaining service quality.
Custom Templates: Offers personalized network management tools.

What benefits should users look for?

Proactive Issue Resolution: Enables early detection and solving of network problems.
Comprehensive Analysis: Assists in understanding and managing network performance.
Operational Efficiency: Enhances overall network management processes.
Traffic Optimization: Improves service quality and network utilization.

Industries use LiveNX to monitor and troubleshoot network performance, manage traffic, and ensure QoS across on-premises and cloud environments. It is particularly valued for its ability to visualize and optimize network traffic, which is crucial for maintaining service quality.

BlueCat

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology

Buyer's Guide

ITRS Geneos vs. LiveNX

April 2026

Free Report: ITRS Geneos vs. LiveNX

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