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Ivanti Neurons for MDM vs Jamf Pro comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
312
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Ivanti Neurons for MDM
Average Rating
7.2
Reviews Sentiment
4.5
Number of Reviews
8
Ranking in other categories
Unified Endpoint Management (UEM) (15th)
Jamf Pro
Average Rating
9.4
Reviews Sentiment
6.2
Number of Reviews
110
Ranking in other categories
Mobile Device Management (MDM) (1st), Enterprise Mobility Management (EMM) (4th), AI Customer Experience Personalization (6th)
 

Mindshare comparison

Unified Endpoint Management (UEM) Market Share Distribution
ProductMarket Share (%)
Ivanti Neurons for MDM3.3%
Microsoft Intune28.2%
Workspace ONE UEM11.8%
Other56.7%
Unified Endpoint Management (UEM)
Mobile Device Management (MDM) Market Share Distribution
ProductMarket Share (%)
Jamf Pro13.6%
NinjaOne7.2%
Microsoft 365 Business6.3%
Other72.9%
Mobile Device Management (MDM)
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
ME
Manager, Information Technology Support at FEFundInfo
Seamless provisioning and application deployment enhance workflow, yet enhancements in asset and software spend management roles are acknowledged
The zero-touch capability where you can install all the business applications and deliver the laptop to the user, who just needs to log on to complete everything without any human intervention, are the best features in Ivanti Neurons for MDM. We have security features, patch management, compliance reports, and dashboards integrated within Ivanti.
Mohd Javed Khan - PeerSpot reviewer
Lead Senior Consultant at Truglobal
Has supported centralized management of all Apple devices while ensuring high security and compliance
I have not encountered many areas for improvement, but there are feature requests submitted to Jamf Pro for reporting purposes that they are working on. Jamf Pro continues to increase its capabilities. One improvement I would recommend is integrating Jamf Setup Manager as an inbuilt feature. Currently, it is a separate tool that needs to be installed and integrated with Jamf Pro. Having zero-touch capability as an inbuilt feature would eliminate the need to work with scripts and configurations. The pricing of Jamf Pro is relatively high. Jamf Pro does not have a fixed price for all organizations. Based on my experience, they offer discounts inconsistently. Due to the high pricing, many organizations are moving to InTune and Workspace ONE. There are many other tools in the market for Mac OS device management, such as ScaleFusion, Addigy, and Kandji. Small organizations are moving to these alternatives, and larger organizations with fewer security concerns are moving to InTune. Despite being expensive, I still rate Jamf Pro highly because of its security features and comprehensive management capabilities for Mac OS devices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When a user receives the machine, sets it up, and turns it on, it connects to the domain and begins installing software, becoming ready within approximately half an hour, which represents a significant time savings for IT departments."
"We can manage and standardize security across your environment, identify problems, receive alerts, and so on. That's its purpose, and that's also why it's so good."
"The ability to deploy patches and automate software deployments to end-user devices is very useful."
"The technical support of Microsoft Intune is good."
"The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."
"There are no complaints about the stability. It works one hundred percent of the time."
"The solution is easy to use and it has good performance."
"Overall, I would rate Microsoft Intune as eight out of ten."
"The security features in Ivanti Neurons for MDM are very effective, which is why we have been distributing it for the past 15 years."
"It's effective in what it is able to achieve and it's easy to use."
"The company provides great customer service."
"The user interface is user-friendly."
"The most valuable feature is that everything is in one place, which makes it easy to manage."
"The products are quite good when they are operational."
"The most valuable features of MobileIron UEM are tunneling and enterprise integration."
"The products are quite good when they are operational."
"The most valuable feature is the self-service, which lets users install their preferred application instead of installing all applications and filling the machine with junk."
"Configuration Profiles from Jamf Pro are awesome."
"We have been able to keep our tech department lean and mean, maximizing our efficiency by utilizing Jamf to set up our iPads for us, rather than installing each app one at a time."
"Automated Device Enrollment workflows are great for zero-touch deployments, vital in the current global context. With Automated Device Enrollment workflows, we can deploy new Apple devices directly to end-users without help from the IT support team."
"The DEP enrollment is quite good. We're planning to migrate to the Jamf cloud this month."
"I have been using Jamf Pro for a few years now, and I'm impressed with its functionality and ease of use."
"It's a great way to keep track of all of our licenses and the software we use daily."
"Microsoft SSO integration allows us to set up email remotely for users without them having to do anything other than entering their password."
 

Cons

"There's a significant discrepancy in Intune pricing between tenants."
"The Mac integration has room for improvement."
"If we could remote into a device, it would be great. Currently, we cannot directly connect to the user device. We have to use other tools such as VMware for connecting to devices."
"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"Intune could be improved by organizing different solutions, like Defender and Sentinel, into a single package. This would allow us to focus on security while Microsoft manages other areas. Having a unified solution would drive better management of various sectors. Although the Intune user experience is good, we should continue enhancing it."
"Lacking ability to leverage more iOS device management internally."
"Microsoft Intune has potential for improvement; I would like to see a lot more customization in the reporting tools."
"Intune has limited integration with non-Microsoft solutions."
"The disadvantage in connection with Windows devices is that the pushing of policies takes some time."
"UI needs an upgrade, feels very outdated."
"The release of new versions often goes in the wrong direction with Ivanti."
"The interface is complicated and not very easy to use."
"The release of new versions often goes in the wrong direction with Ivanti. The test team or the testing procedures are flawed because they release new versions with numerous basic issues."
"We would like the initial setup to be simpler."
"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."
"The MDM, asset management, and software spend management are areas that could have more improvement in Ivanti Neurons for MDM."
"We face issues when we do not have a script and have to write a script, we need to create extension attributes."
"Inventory reporting could be better, however, that is already slated to improve with some of the new features Apple has announced in WWDC 2022."
"Patch Management needs work to be efficient."
"The dashboard needs to be customizable."
"There are known issues with the mobile configs that need to be fixed."
"The solution needs cheaper training."
"The solution only makes sense if you have a lot of macOS products in your company."
"For patch management in Jamf, two Smart Groups are required as patch policies cannot be scoped as of now. This is not a major issue, as there is a great workaround by using a wrapped "member of" duplicate Smart Group. However, being able to avoid two Smart Groups for patch management would be nice."
 

Pricing and Cost Advice

"Microsoft offers some licensing where it's included at no extra cost when customers are already using the licenses. In such a case, it's a really good value. If you have to buy the licensing for it, it's probably on par with other solutions. It isn't substantially more or less expensive. The great thing is that it is included in some of Microsoft's licensed packages. So, some customers don't have to spend additional money for it. Typically, most providers that support Intune do charge a management fee of some sort or some fee. Certainly, we're no exception."
"There are licenses required for this solution. We enable licenses on the devices we need to manage."
"The solution is cost-efficient."
"The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
"With our standard E5 agreement with Microsoft, there have been no pricing concerns. Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs."
"Microsoft Intune has been incorporated into our Microsoft E5 licenses."
"The overall pricing of Microsoft Intune is good for companies that have big IT budgets, 3,000 or more users and devices."
"All security solutions worldwide are expensive. Microsoft has allowed a small scale of features within Microsoft Intune for cost-efficient solutions. If you want the full suite, you need to invest more to gain better security features."
"My impression is that MobileIron is very expensive."
"The price of MobileIron UEM is very good."
"It seems fair. It could be a little bit less, but you have to pay for a product. You can't get something for free. You get what you pay for, so if you put in a little bit of money, you're going to get a good quality product."
"The total ROI is worth every penny."
"The price of a training pass for five people was $18,000 USD."
"The setup is pricey upfront for support and setup."
"JumpStart looks a little bit pricey; however, it is worth every penny."
"The cost of any licensing is certainly outweighed by the time saved from manually managing Apple devices."
"This product is surely worth the cost of implementation."
"The setup cost is in the training, which is the most important step of your journey."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Government
9%
Computer Software Company
9%
Manufacturing Company
8%
Computer Software Company
11%
Media Company
10%
Financial Services Firm
9%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business121
Midsize Enterprise47
Large Enterprise154
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise41
Large Enterprise63
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for MobileIron UEM?
The pricing is comparable to Microsoft Intune, but Ivanti Neurons for MDM offers many features and innovation.
What needs improvement with MobileIron UEM?
Windows devices could be improved, as we are more familiar with client-managed devices where we install the applicati...
What is your primary use case for MobileIron UEM?
We are working with MDM requirements for major purposes alongside other products including mobile application managem...
What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability...
What is your experience regarding pricing and costs for Jamf Pro?
My experience with pricing, setup cost, and licensing for Jamf Pro was good compared to other service providers.
What needs improvement with Jamf Pro?
I have not encountered many areas for improvement, but there are feature requests submitted to Jamf Pro for reporting...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
MobileIron UEM, MobileIron Unified Endpoint Management, MobileIron EMM, MobileIron Enterprise Mobility Management
JAMF Software Casper Suite
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Frontier Airlines
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Find out what your peers are saying about Ivanti Neurons for MDM vs. Jamf Pro and other solutions. Updated: November 2022.
881,082 professionals have used our research since 2012.