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Jira vs Planview PPM Pro comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Organizations report enhanced efficiency and quick ROI from Jira, despite some dissatisfaction with recent changes and plugin support.
Sentiment score
7.3
Organizations report significant financial gains and improved project management efficiency with Planview PPM Pro, despite ongoing optimization efforts.
A return on investment has been seen with Jira, as a lot of time has been saved in arranging tasks, converting software features into epics, tasks, and milestones, making it easy to track progress and plan future roadmaps.
Senior Consultant at a consultancy with 10,001+ employees
It's always hard to measure ROI precisely, but overall, the development time usually pays off within a year through efficiency gains.
CEO at 2Help
 

Customer Service

Sentiment score
6.7
Jira's customer service relies on documentation and forums, with varied satisfaction in email and technical support responsiveness.
Sentiment score
7.3
Planview PPM Pro's customer service is generally helpful, but experiences vary with responsiveness, offshore support, and complex issue resolution.
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
CEO at 2Help
I did not face any issues with stability or upgrades.
Senior Director, Head of Information Systems Division at Israel Innovation Authority
Whenever there are issues, the internal Jira enterprise team is contacted directly.
Senior Consultant at a consultancy with 10,001+ employees
 

Scalability Issues

Sentiment score
7.2
Jira scales well from small teams to thousands, offering customization and integration with other tools, despite potential cost increases.
Sentiment score
7.0
Planview PPM Pro offers scalability, effective mostly for SMEs, but faces challenges with large organizations and real-time global usage.
Scalability for Jira is great, and it handles growth easily from 100 to thousands.
CEO at 2Help
 

Stability Issues

Sentiment score
7.6
Jira is largely stable, experiencing occasional performance issues, with users valuing recent reliability improvements despite costly enhancements.
Sentiment score
7.7
Planview PPM Pro is stable but faces occasional update disruptions, with most users praising its reliability and customer support.
In my experience, Jira is stable, with around 99% uptime.
Senior Consultant at a consultancy with 10,001+ employees
 

Room For Improvement

Jira users face customization challenges, inadequate search and integration, performance issues, and seek improved interface, reporting, and training.
Planview PPM Pro requires improvements in reporting, integration, interface, resource management, and lacks efficient "What If" planning capabilities.
Focus more on improving API integration and automation tools, not just the design.
CEO at 2Help
One feature that could improve Jira is the integration of AI capabilities, such as organizing Jira tasks autonomously with minimum human intervention and executing aggregations and clustering of these tasks.
Senior Consultant at a consultancy with 10,001+ employees
To improve Jira, maybe some AI features could be added.
Senior Director, Head of Information Systems Division at Israel Innovation Authority
 

Setup Cost

Jira's pricing can be costly for larger teams due to user count and plugin dependencies, prompting alternatives exploration.
Planview PPM Pro's flexible licensing offers value for large organizations, though costs can be high for smaller entities.
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
CEO at 2Help
 

Valuable Features

Jira is user-friendly with powerful integrations, customizable workflows, Agile support, and robust reporting for enhanced collaboration and productivity.
Planview PPM Pro excels in reporting, customization, integration, and resource management, enhancing visibility, planning, and decision-making capabilities.
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
CEO at 2Help
For modern Agile practices, Jira is the most adapted tool in the industry.
Senior Consultant at a consultancy with 10,001+ employees
 

Categories and Ranking

Jira
Ranking in Project Management Software
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
277
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd)
Planview PPM Pro
Ranking in Project Management Software
16th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
32
Ranking in other categories
Project Portfolio Management (8th)
 

Mindshare comparison

As of January 2026, in the Project Management Software category, the mindshare of Jira is 4.1%, down from 8.2% compared to the previous year. The mindshare of Planview PPM Pro is 1.2%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Market Share Distribution
ProductMarket Share (%)
Jira4.1%
Planview PPM Pro1.2%
Other94.7%
Project Management Software
 

Featured Reviews

Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Agile workflows have streamlined sprint planning and tracking for faster feature delivery
Jira has a very good interface and it is very easy to manage sprints, tasks, and epics. The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones. The hierarchy feature in Jira helps the team significantly compared to other tools that have been used, such as Trello, which is mainly useful only for a waterfall model. For modern Agile practices, Jira is the most adapted tool in the industry. Another valuable feature is that Jira APIs have been used for data science projects to analyze tasks and get insights. This has also been very helpful in the project.
VR
Project Manager at Taco Cabana, Inc.
Provides good visibility and clearly shows priorities; entering tasks needs an upgrade
The solution is valuable because it gives our executives a high level of understanding of what's going on. I like the portfolio aspect that shows all the projects and the budget and you can see the priorities and whether the project is on track or not. It has good visibility.
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881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
10%
Computer Software Company
9%
Government
8%
Financial Services Firm
11%
Manufacturing Company
11%
Computer Software Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business105
Midsize Enterprise56
Large Enterprise150
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise24
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly because many plugins and add-ons are paid and licensed per user. So even if onl...
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Also Known As

Jira Software
Innotas
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
The Weather Channel, corcs, Crayola, Scan Health Plan, Vermont, Bank of the West, North West Company, University of Southern Mississippi, Jeffries, Purdue University, Chesterfield County Virginia, City of Memphis
Find out what your peers are saying about Jira vs. Planview PPM Pro and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.