JumpCloud vs LastPass Business comparison

JumpCloud and LastPass are both solutions in the Single Sign-On (SSO) category. JumpCloud is ranked #14 with an average rating of 8.0, while LastPass is ranked #23. Additionally, 100% of JumpCloud users are willing to recommend the solution, compared to 78% of LastPass users who would recommend it.

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Executive SummaryUpdated on Jul 27, 2025

LastPass Business and JumpCloud compete in the identity management solutions category. LastPass Business holds an advantage with ease of use and robust password management, while JumpCloud's broader platform integration often justifies its cost.

Features: LastPass Business offers secure password sharing, seamless multi-factor authentication, and a user-friendly master password system for easy access. JumpCloud provides extensive cross-platform integration, powerful directory services, and an intuitive single sign-on system that integrates with applications like Microsoft 365 and Google Workspace.

Room for Improvement: LastPass Business could enhance its platform integration capabilities and expand features beyond password management. Additional user management functionalities would be beneficial. JumpCloud may need to streamline its complex deployment process and improve affordability for smaller businesses. Enhancing its mobile device management features would also benefit users.

Ease of Deployment and Customer Service: LastPass Business is known for its straightforward deployment process and efficient support, making it accessible for primarily password-focused implementations. JumpCloud, with its more complex deployment reflecting comprehensive functionality, provides substantial support to mitigate this complexity, appealing to businesses needing extensive directory management.

Pricing and ROI: LastPass Business offers a cost-effective solution focused on efficient password management tools at a lower setup cost, maximizing ROI for primarily password-centric needs. JumpCloud requires a higher initial investment due to its expansive feature set but can provide a considerable ROI for organizations seeking a complete directory solution with valued platform integration.

To learn more, read our detailed JumpCloud vs. LastPass Business Report (Updated: September 2025).

Buyer's Guide

JumpCloud vs. LastPass Business

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

Matt Crockford

Head of Cybersecurity at SES Water

It's easy to roll out, and their understanding of our business made it seamless

One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured

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MuhammadAzhar Khan

Senior DevOps Engineer at Alibaba Group

Manage multiple cloud platforms seamlessly with unified credentials

The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials. This feature is highly beneficial for user management, particularly for clients with multiple cloud accounts. Additionally, JumpCloud simplifies the workflow when I work with different cloud platforms, such as AWS, Azure, and GCP, by integrating directory and credential management.

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Mike Klaus

Senior Systems Analyst/Administrator at a agriculture with 1-10 employees

Straightforward to set up, good support, intuitive to use, and offers good value for the cost

The most valuable feature is being able to use a single master password to access all of your other passwords. One feature that is really important to us is the ability to create secure notes. In our scenario, these are notes such as how to get some of our devices on the network. They are processes and procedures that we don't want anybody else to see, especially within the IT department. It's a small department and we have very many processes that we use, but not on a daily basis, so we aren't going to remember them. By using LastPass and secure notes, we can go back to those notes in a secure fashion and remind ourselves how to do certain things. For instance, how to create a test database for accounting, which is something that we do once a year. We don't want that to be out in a non-secure fashion, where somebody in the public can see it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."

"It was a very easy product to install. It can be deployed very fast."

"The solution has massively improved our security posture, giving us full visibility into what our staff does online."

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."

"Content filtering is the most useful feature of iboss."

"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."

More iboss pros

"The usual authentication and authorization, which were all controlled into one portal, are very convenient."

"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."

"The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials."

"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."

"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."

"Scalability-wise, I rate the solution a ten out of ten."

"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."

"After deploying to the cloud, we had remote device management on all of our corporate laptops."

More JumpCloud pros

"This product helps keep us secure."

"The stability has been rock solid. A couple of years ago, they were breached. However, if you had two-factor authentication enabled, it didn't affect you. We did, so it has been good."

"Until now, I haven't found anything like the dashboard. It gives you a security score. I find that to be really great. The Sharing Center is really great as well. And the Security Challenge is really great too."

"Tech support has been good. We haven't needed it much, because it is not a complex application. There is not that much you have to do with it."

"One feature that is really important to us is the ability to create secure notes."

"Off-boarding of people is easy without changing shared account passwords."

"The most valuable feature is the liberty of keeping encrypted passwords and elevated information in a sealed vault."

"It is easy to use."

More LastPass Business pros

Cons

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."

"The dashboards for local use could be better."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."

"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."

"Its pricing could be better."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"Sometimes, obviously, there are bugs."

More iboss cons

"Support is not good enough."

"The product needs to create its own self-service feature which has been requested by all the admins in the community."

"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."

"For improvement, the tool should introduce more customization options."

"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."

"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."

"The visual tool and interface must be more fine-tuned."

"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."

More JumpCloud cons

"I also don't like the add-in for Internet Explorer and Google Chrome, because when you do the add-in, you can actually save that to your credentials in your IE, and the problem is, if I left my screen open, or any of the IT people leave their screen open someone could come up and access all their credentials in LastPass without having to put a password in within your own network. I don't like that functionality. We've banned that from any of our staff adding that as an add-in because we see that as a security risk."

"The biggest thing is there is no good way to have LastPass rotate passwords without human intervention. Right now, we have to go into each folder, then rotate and manually update each password. It can be done it by loading a bunch of passwords into a spreadsheet, but this makes the whole process insecure because then the passwords have been noted into a spreadsheet which have to be upload. We have to go into 40 to 50 applications and manually update passwords, because we don't view their solution of writing a bunch of passwords on a spreadsheet, then uploading them as a secure solution. This should be done internally within LastPass."

"Its user interface should be better, and there should probably be more information about scalability."

"LastPass has a problem syncing the passwords to all of the users."

"I struggle a little bit with the mobile app. As a browser extension, it works really well, and we are able to get to what we need to. However, on the phone, it's not quite as easy to navigate."

"I would like to be able to reduce the log out time of the session."

"The management through the plugin is poor. It consumes tons of client resources especially as an administrator."

"One thing I wish LastPass had is an integration with Active Directory, not for synchronizing users but to actually manage, in some way, privileged accounts by replacing the password of LastPass itself."

More LastPass Business cons

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is expensive compared to one of its competitors."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"The overall pricing for iboss is very competitive and transparent."

"It is probably in line with other solutions, but I do not deal with the financial side."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."

"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."

"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."

"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."

"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."

"The cost was around $5 per user per month."

"JumpCloud's monthly license costs around $25 for the complete solution."

"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."

More JumpCloud pricing and cost advice

"The subscription model is rated at a fair price."

"I was not terribly alarmed with the pricing, and am pleased with the fact that a home license is included with each business license."

"You do not have to purchase licenses for your entire organization. You can scale as adoption grows."

"The pricing and licensing are okay. Basically, at the last contract negotiation, they attempted to jack the rate up and we just said, "No." We still did negotiations with them, but they bumped everything up quite a bit."

"It would be nice to do a quarterly true-up process with them versus having to buy 50 licenses at a time when we realize we're out, then we have to buy more. So far, they have been nice about letting us exceed our allotment and just letting us true-up on our own, but a more robust quarterly true-up process would be good."

"LastPass was cheap as chips. It was very cheap, hence one of the reasons we went with it. If you're a small organization and you're after something that'll do 90% of your requirements, it's very good. Licensing and all that was really cheap and simple to understand."

"If you import from sources like XML, keepass, CSV files be sure to clean the import files, this reduces the adjustments in the slow tool itself."

"The previous pricing was of good value. I don't really know, as of now, whether the new pricing is. The Enterprise license is $48 per license per year now. That is a steep increase of $24, which is what it was when we first signed up."

More LastPass Business pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

11%

Manufacturing Company

Government

Comms Service Provider

17%

Computer Software Company

14%

Financial Services Firm

Manufacturing Company

Computer Software Company

12%

Manufacturing Company

University

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	2
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	8
Large Enterprise	7

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

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What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

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What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

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What do you like most about JumpCloud?

The product enables device management.

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What is your experience regarding pricing and costs for JumpCloud?

AWS charges per user, which can be costly if I have more than ten users. Third-party platforms tend to be cheaper tha...

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What needs improvement with JumpCloud?

I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle. This would be helpful, ...

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Product Reports

Buyer's Guide

iboss

September 2025

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Buyer's Guide

JumpCloud

September 2025

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Buyer's Guide

LastPass Business

September 2025

Download LastPass Business product report

Also Known As

iBoss Cloud Platform

Resmo

LastPass Enterprise, Lastpasss Teams

Overview

iboss offers a comprehensive security platform designed for diverse use cases such as web filtering, data loss protection, corporate proxy services, and URL filtering.

iboss integrates advanced features to address dynamic security needs, leveraging its strength in SASE, ZTNA, AI initiatives, and cloud integration, while ensuring seamless operations for remote work. It excels in historical forensics, malware protection, and flexible cloud deployments. Users benefit from comprehensive traffic scanning, robust malware detection, and PaaS capabilities that reduce hardware management. An intuitive admin console ensures efficient management with content filtering and low false positives. SSL decryption enhances security, while DLP protects data in AI conversations. Deployment is rapid and scalable, allowing effortless integration with emerging technologies.

What features does iboss offer?

Granular Web Filtering: Provides precise control over web content access.
Traffic Scanning: Monitors data through multiple ports for security breaches.
Malware Detection: Ensures superior protection against malware threats.
PaaS Capabilities: Eliminates need for hardware management.
SSL Decryption: Enhances data protection by decrypting secure connections.
DLP Capabilities: Safeguards data during AI interactions.

What benefits and ROI should users consider?

Scalability: Adapts quickly to growing demands and emerging tech integration.
Rapid Deployment: Reduces time to implement security measures.
User-Friendly Admin Console: Facilitates efficient operations management.
Low False Positives: Increases accuracy of threat detection systems.

iboss finds significant application in sectors such as education, where web filtering for K-12 is crucial, and in corporate environments requiring robust proxy services and URL filtering for network security. Its adaptability is essential in scenarios demanding flexible, decentralized security frameworks, particularly for remote work setups.

iboss

JumpCloud offers efficient device management, single sign-on, and integration capabilities. It integrates seamlessly with Microsoft 365 and Google Workspace, streamlining user management across diverse environments.

JumpCloud delivers device, user, and application management across platforms like Windows, Mac, Linux, and cloud services such as AWS and Azure. Acting as a cloud-based directory, it facilitates single sign-on and identity access management, making it an attractive replacement for Active Directory and LDAP directories. Its policy management and centralized directory simplify user and device administration, offering a user-friendly interface with flexible access control and remote management. Organizations can experience streamlined onboarding and offboarding processes, robust authentication, and scalability. Despite being powerful, room for improvement is noted in alert capabilities, comprehensive MDM for Windows, multi-tenant features, and API reliability.

What are the key features of JumpCloud?

Device Management: Manage Windows, Mac, and Linux devices efficiently.
Single Sign-on: Seamlessly integrate with Microsoft 365 and Google Workspace.
Centralized Directory: Simplifies administration by consolidating user credentials.
Policy Management: Enforce policies and provide VPN access.
Remote Management: Provides flexible access control.

Why should users consider JumpCloud?

Streamlined Onboarding/Offboarding: Efficient user management saves time.
Robust Authentication: Enhances security through strong credential management.
Scalability: Adapts well to growing business needs.
Integration Capabilities: Supports seamless connections with cloud applications.

Companies across industries utilize JumpCloud for comprehensive management of devices and user identities. It is especially beneficial in technology-driven sectors where centralized directory services replace traditional Active Directory and LDAP models. Organizations employing platforms like AWS and Azure find it essential for maintaining efficient and secure access management.

JumpCloud

LastPass Business enhances enterprise security with features like password sharing, user deactivation, and login control. Integrated with Active Directory, it ensures password management through a security dashboard, multifactor authentication, and YubiKey support.

LastPass Business provides comprehensive password management by supporting secure storage, shared folders, and master passwords for streamlined access. With an enterprise admin console and robust reporting tools, it efficiently manages credentials. It supports secure storage for procedures and notes, crucial for IT departments. Improvement areas include group inheritance, admin capabilities, and automated password rotation. Issues like URL recognition, plugin stability, and user access reporting need addressing. Enhancements in mobile app navigation and technical support are also needed, alongside increased customization and authentication options.

What are the key features of LastPass Business?

Password Sharing: Allows secure credential sharing among team members.
User Deactivation: Easily manage and deactivate user access.
Multifactor Authentication: Enhances security with additional authentication methods.
Security Dashboard: Provides insights into password health and security scores.
Integration with Active Directory: Facilitates user management and credential syncing.
Enterprise Admin Console: Centralizes admin controls for credential management.

What benefits should users expect when evaluating LastPass Business?

Enhanced Security: Multifactor authentication and secure storage protect sensitive data.
Improved Access Management: Streamlines login processes and improves control.
Efficient Credential Management: Simplifies admin tasks with reporting tools.
Collaboration Support: Securely shares credentials among employees and contractors.
Reduced Security Risks: Encourages complex password adoption and reduces simple password reliance.

In specific industries, LastPass Business is implemented as a vital tool for storing and synchronizing encrypted credentials, supporting robust password policies, and facilitating secure access control management. Organizations benefit from storing shared accounts and managing core enterprise admin passwords, promoting higher security standards across users and applications.

LastPass

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare

Deakin University, Duke University, Code.org, Influitive, PeopleKeys, SMA Technologies, Skynamo

Buyer's Guide

JumpCloud vs. LastPass Business

September 2025

Free Report: JumpCloud vs. LastPass Business

Find out what your peers are saying about JumpCloud vs. LastPass Business and other solutions. Updated: September 2025.

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