ThousandEyes and Kaseya Traverse compete in the network monitoring software category. ThousandEyes has the upper hand due to its deep network monitoring capabilities.
Features: ThousandEyes offers deep monitoring capabilities, network layer visibility, and detailed alerts for cloud provider and ISP issues. Its user-friendly design and integration with existing systems enhance its network analysis tool. Kaseya Traverse provides monitoring capabilities for networks, servers, applications, and excels in troubleshooting. It offers visibility into the IT stack and remote support, crucial for service providers.
Room for Improvement: ThousandEyes could improve its application-level monitoring, dashboard features, and integration with more platforms, particularly other Cisco platforms. Kaseya Traverse can enhance its reporting, integrate service mapping and AI capabilities, and improve high availability features.
Ease of Deployment and Customer Service: ThousandEyes receives positive feedback for customer support and flexible on-premises deployment options. Kaseya Traverse is praised for solid support and offers multiple deployment configurations, including hybrid and public cloud setups.
Pricing and ROI: ThousandEyes has a premium pricing model based on flows processed, potentially costly for smaller businesses but justifiable with its advanced features. Kaseya Traverse offers competitive pricing with a straightforward model that appeals to businesses of various sizes, delivering predictable costs. Both solutions are recognized for ROI due to time and cost savings.
| Product | Market Share (%) |
|---|---|
| ThousandEyes | 2.4% |
| Kaseya Traverse | 0.5% |
| Other | 97.1% |
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 3 |
| Large Enterprise | 12 |
Immediately identify impacted IT services using insights based on rich data analytics of events such as SNMP traps, Windows events and Syslogs. Resolve faults quickly via NetFlow enabled root cause analysis across cloud, on-premise, hybrid cloud and virtualized IT environments.
ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.
With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.
The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.
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