Kiteworks vs Microsoft 365 Business comparison

Kiteworks and Microsoft are both solutions in the Content Collaboration Platforms category. Kiteworks is ranked #14 with an average rating of 8.0, while Microsoft is ranked #7 with an average rating of 8.3. Kiteworks holds a 2.6% mindshare in CCP, compared to Microsoft’s 2.5% mindshare. Additionally, 100% of Kiteworks users are willing to recommend the solution, compared to 97% of Microsoft users who would recommend it.

Kiteworks

Read 13 Kiteworks reviews

4,869 Views
828 Comparison Views

100% willing to recommend

Microsoft 365 Business

Read 250 Microsoft 365 Business reviews

6,951 Views
2,641 Comparison Views

97% willing to recommend

Kiteworks

Microsoft 365 Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 29, 2025

Kiteworks and Microsoft 365 Business are competitors in providing secure management platforms for enterprise data and collaboration. Microsoft 365 Business appears to have an edge due to its comprehensive suite of integrated apps and seamless cloud collaboration capabilities which many users find justifies its cost.

Features: Kiteworks offers strong security features, focusing on controlled file sharing and data privacy, with key attributes like advanced encryption, two-factor authentication, and robust APIs for integration. Microsoft 365 Business is favored for its versatile suite, including Teams, SharePoint, and Outlook, enabling comprehensive office productivity and seamless integration with other Microsoft services.

Room for Improvement: Kiteworks could benefit from enhancing its user interface and expanding third-party integrations for broader application. It also might improve its scalability options to accommodate growing businesses better. Microsoft 365 Business could enhance its security measures further for highly sensitive data sectors and offer more customization options for its bundled applications. Some users desire a more straightforward setup for specific features beyond the basic deployment.

Ease of Deployment and Customer Service: Kiteworks employs a tailored deployment model with high-touch support and specialized integration, suitable for complex environments but potentially slower to deploy. Microsoft 365 Business benefits from standardization, offering easy deployment, extensive resources, and efficient customer services, favored for smooth onboarding processes.

Pricing and ROI: Kiteworks involves higher setup costs reflecting its specialized security features, providing a significant ROI for security-focused enterprises. Microsoft 365 Business has a scalable pricing model that offers value with bundled services and comprehensive cloud features, providing tech buyers better ROI due to its broader functionalities and integration capabilities, making it a cost-effective office solution.

To learn more, read our detailed Kiteworks vs. Microsoft 365 Business Report (Updated: June 2026).

Buyer's Guide

Kiteworks vs. Microsoft 365 Business

June 2026

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Helped 900,747 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kiteworks

Ranking in Content Collaboration Platforms

14th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (16th), Email Security (26th), Managed File Transfer (MFT) (8th), Secure Email Gateway (SEG) (9th)

Microsoft 365 Business

Ranking in Content Collaboration Platforms

7th

Average Rating

8.4

Reviews Sentiment

6.3

Number of Reviews

250

Ranking in other categories

Mobile Device Management (MDM) (2nd)

Mindshare comparison

As of June 2026, in the Content Collaboration Platforms category, the mindshare of Kiteworks is 2.6%, down from 2.7% compared to the previous year. The mindshare of Microsoft 365 Business is 2.5%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms Mindshare Distribution
Product	Mindshare (%)
Microsoft 365 Business	2.5%
Kiteworks	2.6%
Other	94.9%

Content Collaboration Platforms

Featured Reviews

KishoreT-Review

Associate Consultant at a tech consulting company with 10,001+ employees

Streamlined global file sharing with user-friendly interface and self-service capabilities

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

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Hemanthreddy Vakiti

Data engineer at a tech vendor with 10,001+ employees

Collaborating securely across project teams has improved communication and streamlined workflows

In my view, Microsoft 365 Business has all the features, but there are some areas for improvement. One area is that the licensing structure can be confusing, especially with the different plans, so understanding each plan is somewhat difficult. When using large Excel files, such as extracting data from an SQL query and pasting it into Excel, it sometimes encounters performance issues when dealing with large files. Integration with non-Microsoft tools is sometimes limited; however, integration within the Microsoft tools is very good. It would be useful if it were possible to integrate with other tools outside of Microsoft. Managing permissions and access in SharePoint and Teams can be complex for new users, but once they become familiar with the tool, they can manage it easily. The security and permissions for new users in SharePoint and Teams can be made more intuitive for them. Additionally, the pricing structure, which involves explaining different plans, could be clearer to help users easily choose the plan they need. Improving performance when working on large Excel files would also be beneficial.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."

"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."

"As a file-sharing application, it's an absolute 10 out of 10."

"I can identify from which region our users are uploading or downloading files."

"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."

"The solution removes the limitations with file attachment size that is found with regular email."

"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."

"Kiteworks is easy to manage and maintain with a user-friendly interface and I recommend it to anyone that requires a file-sharing system that supports SFTP."

More Kiteworks pros

"It is easy to use."

"The most valuable features are the user-friendly interface and ease of use. There is a benefit to not needing to install the application on your computer. For example, if you want to use Outlook or another application you can easily navigate to the website through your phone and quickly check your email. This is a very useful feature."

"The performance is good."

"Employees are working from home and this solution has enabled us to continue functioning."

"I am really very happy using this solution."

"It is much more seamless when it comes to accessing documentation and collaborating with other people on the same projects."

"It's great that one user can log onto many different devices."

"It's fast."

More Microsoft 365 Business pros

Cons

"We have experienced some issues with stability due to bugs."

"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."

"There is one particular thing that is a nuisance."

"Perhaps there could be a notification to users about their bandwidth or network packet loss."

"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."

"In my experience, their technical support can be a little slow."

"We mainly had stability issues with kiteworks, where we were pushing the limits of its capability."

"The system is extremely stable, but because it is a "COTS" system access is restricted and you must use the solution's support to make even simple changes, which increases the downtime."

More Kiteworks cons

"It requires logging out and in again when working for different companies."

"Some of the functionalities available in the desktop version are not available on the cloud."

"If they offered more integration capabilities, that would be ideal."

"I would like to see more integration options."

"Microsoft 365 Business’s stability needs improvement. There are a lot of system downtimes. It could work better."

"The solution could improve the user interface a little bit to make it easier to navigate."

"It should be more secure."

"From the perspective of a developer, the interface could be more user-friendly. It is quite difficult to use."

More Microsoft 365 Business cons

Pricing and Cost Advice

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"The price of Kiteworks is reasonable."

"The price of the solution is costly but it is fair for what is offered. I have found that the billing model can definitely be improved. Currently, it is not very transparent. It is a big problem, especially in cloud-based models."

"Compared to buying a license, it is much cheaper and a good buy."

"The solution is expensive and the price could be lowered. For example, if I want to purchase a personal Office 365 subscription, they have pricing that does not have the flexibility to choose a wide range of storage sizes, you are limited to a lower amount. If you then switch to the Business version to receive the larger storage offering it is too large and expensive. If they would allow customers to choose the storage size on-demand it would be beneficial and a big improvement."

"The solution is moderately priced for what it offers."

"Licensing is on a monthly basis."

"Currently, my office pays for it, but if you want to get a license of your own, it is a bit pricey. It should be cheaper."

"We have an enterprise license."

"The product is expensive and the licensing costs are yearly."

More Microsoft 365 Business pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Government

11%

Comms Service Provider

10%

Manufacturing Company

Construction Company

20%

Marketing Services Firm

11%

Financial Services Firm

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	114
Midsize Enterprise	44
Large Enterprise	102

Questions from the Community

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

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What needs improvement with Kiteworks?

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What advice do you have for others considering Kiteworks?

Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...

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What is your experience regarding pricing and costs for Microsoft 365 Business?

My experience with pricing, setup cost, and licensing shows that pricing is reasonable, but it depends on the plan, as some advanced security features require higher-tier licenses.

See all answers

What needs improvement with Microsoft 365 Business?

Microsoft 365 Business can be improved because sometimes the admin portal can be confusing, especially for a new user, and policies are spread across multiple dashboards. Better centralized visibil...

See all answers

What is your primary use case for Microsoft 365 Business?

My main use case for Microsoft 365 Business is securing collaboration, email security, and identity management across the organization. A specific example of how I use Microsoft 365 Business for em...

See all answers

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Product Reports

Buyer's Guide

Kiteworks

June 2026

Download Kiteworks product report

Buyer's Guide

Microsoft 365 Business

June 2026

Download Microsoft 365 Business product report

Also Known As

Accellion

Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business

Overview

Kiteworks provides secure enterprise file sharing with mobile access and collaboration tools, supporting up to 100 GB transfers. It ensures data safety with encryption and offers a smooth interface for independent data management.

Kiteworks is tailored for effective large-scale data transfers using SFTP, email, and web. It supports two-factor authentication, antivirus scanning, and seamless integration with SSO to minimize administrative tasks. Users benefit from a centralized platform that offers visibility and control over data exchanges, receiving activity notifications and managing encryption keys independently. Despite its strengths, technical support and interface stability need improvement, along with the introduction of automated LDAP syncing and expanded knowledge resources.

What features make Kiteworks stand out?

Mobile Access: Facilitates secure data handling on-the-go.
Enterprise File Sharing: Enables large file transfers with up to 100 GB limit.
Collaboration Tools: Streamlines team efforts and file sharing.
Enhanced Security: Includes two-factor authentication and antivirus scanning.
SSO Integration: Reduces administrative tasks for efficient user management.

What ROI benefits should users seek in reviews?

Data Security: High level of encryption ensures sensitive data protection.
Efficient Management: Independent data handling and activity alerts improve workflow.
Administrative Ease: SSO and centralized logs simplify oversight and reduce complexity.

Organizations in sectors like healthcare and finance utilize Kiteworks to securely share and transfer sensitive data, from medical records to credit card information, ensuring compliance and data integrity. Industries benefit from its automated data transfer and secure communication capabilities, critical for operations ranging from air quality monitoring to banking transactions.

Kiteworks

Microsoft 365 Business offers a comprehensive suite of tools for communication, collaboration, and productivity, providing seamless integration and cloud accessibility across apps like Teams, Outlook, and SharePoint, ensuring businesses can operate efficiently and flexibly.

Designed for modern work environments, Microsoft 365 Business enhances productivity through apps like OneNote and Power BI. Its integration across Word, Excel, and PowerPoint enables efficient data management and communication across devices, boosting workflow and collaboration. Despite some limitations in platform integration and scalability, its user-friendly interface, high security, and automatic updates promote broad adoption. Issues with interface complexity, licensing, and responses from technical support require attention. Enhanced AI integration and reduced resource consumption could further improve user experience.

What are the key features of Microsoft 365 Business?

Seamless Collaboration: Facilitates teamwork through integrated apps like Teams, allowing real-time collaboration and communication.
Cloud Accessibility: Ensures access across devices, supporting remote work with cloud-based features.
Integration: Provides comprehensive application bundles including Word, Excel, and PowerPoint for consistent data and file management.
Automatic Updates: Delivers regular updates without manual intervention, keeping tools current and secure.
Enhanced Productivity Tools: Features like OneNote and Power BI help streamline tasks and manage information effectively.

What benefits do users gain from Microsoft 365 Business?

Improved Communication: Through tools like Teams and Outlook, promoting effective dialogue within organizations.
Increased Productivity: Quick document sharing and editing enhance efficiency and output.
Flexible Access: Employees can work remotely or onsite with ease, ensuring continuity and adaptability.
Comprehensive Data Management: Centralized and streamlined, ensuring quick access and organization of files.
Support for Collaboration: Facilitates seamless project management with integration across Microsoft Suite components.

Microsoft 365 Business is implemented in diverse industries, supporting sectors like education, finance, healthcare, and tech. It enhances collaboration in remote work environments, enabling secure data management in compliance-focused industries. Features like enhanced email management and cloud-based document storage are leveraged to improve operations and efficiency.

Microsoft

Sample Customers

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company

Buyer's Guide

Kiteworks vs. Microsoft 365 Business

June 2026

Free Report: Kiteworks vs. Microsoft 365 Business

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