Kiteworks vs Microsoft 365 Business comparison

Kiteworks and Microsoft are both solutions in the Content Collaboration Platforms category. Kiteworks is ranked #13 with an average rating of 8.0, while Microsoft is ranked #11 with an average rating of 8.3. Kiteworks holds a 2.4% mindshare in CCP, compared to Microsoft’s 2.1% mindshare. Additionally, 100% of Kiteworks users are willing to recommend the solution, compared to 97% of Microsoft users who would recommend it.

Kiteworks

Read 13 Kiteworks reviews

2,947 Views
442 Comparison Views

100% willing to recommend

Microsoft 365 Business

Read 248 Microsoft 365 Business reviews

2,539 Views
889 Comparison Views

97% willing to recommend

Kiteworks

Microsoft 365 Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 29, 2025

Kiteworks and Microsoft 365 Business are competitors in providing secure management platforms for enterprise data and collaboration. Microsoft 365 Business appears to have an edge due to its comprehensive suite of integrated apps and seamless cloud collaboration capabilities which many users find justifies its cost.

Features: Kiteworks offers strong security features, focusing on controlled file sharing and data privacy, with key attributes like advanced encryption, two-factor authentication, and robust APIs for integration. Microsoft 365 Business is favored for its versatile suite, including Teams, SharePoint, and Outlook, enabling comprehensive office productivity and seamless integration with other Microsoft services.

Room for Improvement: Kiteworks could benefit from enhancing its user interface and expanding third-party integrations for broader application. It also might improve its scalability options to accommodate growing businesses better. Microsoft 365 Business could enhance its security measures further for highly sensitive data sectors and offer more customization options for its bundled applications. Some users desire a more straightforward setup for specific features beyond the basic deployment.

Ease of Deployment and Customer Service: Kiteworks employs a tailored deployment model with high-touch support and specialized integration, suitable for complex environments but potentially slower to deploy. Microsoft 365 Business benefits from standardization, offering easy deployment, extensive resources, and efficient customer services, favored for smooth onboarding processes.

Pricing and ROI: Kiteworks involves higher setup costs reflecting its specialized security features, providing a significant ROI for security-focused enterprises. Microsoft 365 Business has a scalable pricing model that offers value with bundled services and comprehensive cloud features, providing tech buyers better ROI due to its broader functionalities and integration capabilities, making it a cost-effective office solution.

To learn more, read our detailed Kiteworks vs. Microsoft 365 Business Report (Updated: December 2025).

Buyer's Guide

Kiteworks vs. Microsoft 365 Business

December 2025

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kiteworks

Ranking in Content Collaboration Platforms

13th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (16th), Email Security (29th), Managed File Transfer (MFT) (5th), Secure Email Gateway (SEG) (10th)

Microsoft 365 Business

Ranking in Content Collaboration Platforms

11th

Average Rating

8.4

Reviews Sentiment

6.5

Number of Reviews

248

Ranking in other categories

Mobile Device Management (MDM) (2nd)

Mindshare comparison

As of January 2026, in the Content Collaboration Platforms category, the mindshare of Kiteworks is 2.4%, up from 2.0% compared to the previous year. The mindshare of Microsoft 365 Business is 2.1%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms Market Share Distribution
Product	Market Share (%)
Microsoft 365 Business	2.1%
Kiteworks	2.4%
Other	95.5%

Content Collaboration Platforms

Featured Reviews

KishoreT-Review

Associate Consultant at a tech consulting company with 10,001+ employees

Streamlined global file sharing with user-friendly interface and self-service capabilities

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

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AdamMiller

Owner at Nexus Auto system

Digital documentation has boosted team efficiency and provides secure remote manual access

The best feature is the mobile access to SharePoint. It is incredibly valuable for our technicians to view wiring diagrams and manuals directly on their tablets while working under a vehicle. It removes the need to walk back to the office, saving about 20 minutes per job. Additionally, the data security features give me peace of mind; even if a tablet is broken in the shop, our business data remains safe in the cloud.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."

"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."

"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."

"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."

"The solution removes the limitations with file attachment size that is found with regular email."

"The solution can be used remotely; it's easy to upload and share files."

"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."

"Scalability is impressive."

More Kiteworks pros

"The solution is easy to use."

"Great accessibility and file storage."

"There is a lot of documentation available that is easy to comprehend and follow."

"The solution is very flexible and the UI is user-friendly."

"I don't have any issues with Microsoft 365 Business, it's a good tool."

"We are satisfied with technical support."

"It's great that many people can collaborate together at the same time."

"Valuable features are video conferencing, email, and Office suite."

More Microsoft 365 Business pros

Cons

"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."

"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."

"It could be more stable. In the next release, it would be better if it was more stable with improved performance."

"Perhaps there could be a notification to users about their bandwidth or network packet loss."

"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."

"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."

"File location could be improved."

More Kiteworks cons

"They could maintain the consistency of features and UI while updating the product."

"Technical support could be better."

"Excel is sometimes slow, particularly when working with large files."

"It would be ideal if the solution offered a free version. Currently, there are only paid options available."

"365 Business' workflow should be better integrated into our current ERP systems. We are running two different ERP systems that are integrated, so it would make sense in the future to have those systems integrated into a content management workflow system."

"They can improve their training materials."

"I would like to see cheaper licensing fees."

"There are sometimes problems with incompatibility issues with other types of software."

More Microsoft 365 Business cons

Pricing and Cost Advice

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"The price of Kiteworks is reasonable."

"The program is inexpensive."

"The licensing of the solution is monthly."

"The price in general could be cheaper."

"Currently, my office pays for it, but if you want to get a license of your own, it is a bit pricey. It should be cheaper."

"It works out to be $12.50 per user per month."

"I find the pricing of Microsoft 365 Business to be reasonable."

"The product is expensive."

"It is expensive. It should be cheaper, especially for companies and businesses. Licensing is on a yearly basis."

More Microsoft 365 Business pricing and cost advice

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Top Industries

By visitors reading reviews

Government

13%

Financial Services Firm

11%

Healthcare Company

Comms Service Provider

Performing Arts

14%

Computer Software Company

10%

Manufacturing Company

10%

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	113
Midsize Enterprise	44
Large Enterprise	100

Questions from the Community

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

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What needs improvement with Kiteworks?

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What advice do you have for others considering Kiteworks?

Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...

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What do you like most about Microsoft 365 Business?

The product's initial setup phase was straightforward.

See all answers

What is your experience regarding pricing and costs for Microsoft 365 Business?

I have no idea about the pricing of Microsoft 365 Business, since I'm not the party concerned.

See all answers

What needs improvement with Microsoft 365 Business?

I find it very easy to utilize Microsoft 365 Business, and it works for me. Everything is at my fingertips, so I do not know how to suggest improvements. Nothing is easier than paper and filing, bu...

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Product Reports

Buyer's Guide

Kiteworks

January 2026

Download Kiteworks product report

Buyer's Guide

Microsoft 365 Business

January 2026

Download Microsoft 365 Business product report

Also Known As

Accellion

Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business

Overview

Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.

Kiteworks

Microsoft 365 Business offers a comprehensive suite of tools for communication, collaboration, and productivity, providing seamless integration and cloud accessibility across apps like Teams, Outlook, and SharePoint, ensuring businesses can operate efficiently and flexibly.

Designed for modern work environments, Microsoft 365 Business enhances productivity through apps like OneNote and Power BI. Its integration across Word, Excel, and PowerPoint enables efficient data management and communication across devices, boosting workflow and collaboration. Despite some limitations in platform integration and scalability, its user-friendly interface, high security, and automatic updates promote broad adoption. Issues with interface complexity, licensing, and responses from technical support require attention. Enhanced AI integration and reduced resource consumption could further improve user experience.

What are the key features of Microsoft 365 Business?

Seamless Collaboration: Facilitates teamwork through integrated apps like Teams, allowing real-time collaboration and communication.
Cloud Accessibility: Ensures access across devices, supporting remote work with cloud-based features.
Integration: Provides comprehensive application bundles including Word, Excel, and PowerPoint for consistent data and file management.
Automatic Updates: Delivers regular updates without manual intervention, keeping tools current and secure.
Enhanced Productivity Tools: Features like OneNote and Power BI help streamline tasks and manage information effectively.

What benefits do users gain from Microsoft 365 Business?

Improved Communication: Through tools like Teams and Outlook, promoting effective dialogue within organizations.
Increased Productivity: Quick document sharing and editing enhance efficiency and output.
Flexible Access: Employees can work remotely or onsite with ease, ensuring continuity and adaptability.
Comprehensive Data Management: Centralized and streamlined, ensuring quick access and organization of files.
Support for Collaboration: Facilitates seamless project management with integration across Microsoft Suite components.

Microsoft 365 Business is implemented in diverse industries, supporting sectors like education, finance, healthcare, and tech. It enhances collaboration in remote work environments, enabling secure data management in compliance-focused industries. Features like enhanced email management and cloud-based document storage are leveraged to improve operations and efficiency.

Microsoft

Sample Customers

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company

Buyer's Guide

Kiteworks vs. Microsoft 365 Business

December 2025

Free Report: Kiteworks vs. Microsoft 365 Business

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