Kiteworks vs Microsoft 365 Business comparison

Why PeerSpot?

Kiteworks and Microsoft are both solutions in the Content Collaboration Platforms category. Kiteworks is ranked #14 with an average rating of 8.0, while Microsoft is ranked #7 with an average rating of 8.5. Kiteworks holds a 2.7% mindshare in CCP, compared to Microsoft’s 3.1% mindshare. Additionally, 100% of Kiteworks users are willing to recommend the solution, compared to 97% of Microsoft users who would recommend it.

Kiteworks

Read 13 Kiteworks reviews

6,564 Views
1,247 Comparison Views

100% willing to recommend

Microsoft 365 Business

Read 252 Microsoft 365 Business reviews

10,626 Views
4,357 Comparison Views

97% willing to recommend

Kiteworks

Microsoft 365 Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 29, 2025

Kiteworks and Microsoft 365 Business are competitors in providing secure management platforms for enterprise data and collaboration. Microsoft 365 Business appears to have an edge due to its comprehensive suite of integrated apps and seamless cloud collaboration capabilities which many users find justifies its cost.

Features: Kiteworks offers strong security features, focusing on controlled file sharing and data privacy, with key attributes like advanced encryption, two-factor authentication, and robust APIs for integration. Microsoft 365 Business is favored for its versatile suite, including Teams, SharePoint, and Outlook, enabling comprehensive office productivity and seamless integration with other Microsoft services.

Room for Improvement: Kiteworks could benefit from enhancing its user interface and expanding third-party integrations for broader application. It also might improve its scalability options to accommodate growing businesses better. Microsoft 365 Business could enhance its security measures further for highly sensitive data sectors and offer more customization options for its bundled applications. Some users desire a more straightforward setup for specific features beyond the basic deployment.

Ease of Deployment and Customer Service: Kiteworks employs a tailored deployment model with high-touch support and specialized integration, suitable for complex environments but potentially slower to deploy. Microsoft 365 Business benefits from standardization, offering easy deployment, extensive resources, and efficient customer services, favored for smooth onboarding processes.

Pricing and ROI: Kiteworks involves higher setup costs reflecting its specialized security features, providing a significant ROI for security-focused enterprises. Microsoft 365 Business has a scalable pricing model that offers value with bundled services and comprehensive cloud features, providing tech buyers better ROI due to its broader functionalities and integration capabilities, making it a cost-effective office solution.

To learn more, read our detailed Kiteworks vs. Microsoft 365 Business Report (Updated: September 2026).

Buyer's Guide

Kiteworks vs. Microsoft 365 Business

September 2026

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Helped 920,929 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kiteworks

Ranking in Content Collaboration Platforms

14th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (15th), Email Security (27th), Managed File Transfer (MFT) (7th), Secure Email Gateway (SEG) (9th)

Microsoft 365 Business

Ranking in Content Collaboration Platforms

7th

Average Rating

8.4

Reviews Sentiment

6.2

Number of Reviews

252

Ranking in other categories

Mobile Device Management (MDM) (1st)

Mindshare comparison

As of November 2026, in the Content Collaboration Platforms category, the mindshare of Kiteworks is 2.7%, up from 2.4% compared to the previous year. The mindshare of Microsoft 365 Business is 3.1%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms Mindshare Distribution
Product	Mindshare (%)
Microsoft 365 Business	3.1%
Kiteworks	2.7%
Other	94.2%

Content Collaboration Platforms

Featured Reviews

KishoreT-Review

Associate Consultant at a tech consulting company with 10,001+ employees

Streamlined global file sharing with user-friendly interface and self-service capabilities

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

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Jitender Singh

Principle Consultant at Akaal Cyber Solutions

Comprehensive cloud tools have unified identity security and device management for my clients

I would suggest a lower cost for my clients because Microsoft 365 has many other licenses that provide different types of features. Microsoft 365 Business covers most of their requirements, and for the other parts, they use other third-party tools for cybersecurity. Although Microsoft 365 Business offers some cybersecurity features, it does not offer everything, such as endpoint detection response and mitigation. For those, clients need to buy a higher version of a license, such as Enterprise E1 or E5. I think Microsoft 365 Business can be improved if it adds more features such as endpoint detection or more features from Microsoft Defender, including cloud app security. With cloud app security, the application status or application logs can be monitored. Currently, cloud app security is not part of Microsoft 365 Business. You have to purchase a standalone license for that. If that can be added, it can increase the volume of purchases for Microsoft 365 Business.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It’s a great product that you should seriously consider and take the first step by training."

"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."

"Kiteworks is easy to manage and maintain with a user-friendly interface and I recommend it to anyone that requires a file-sharing system that supports SFTP."

"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."

"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."

"The solution removes the limitations with file attachment size that is found with regular email."

"The most useful feature of this solution is to share files with external parties and we can use this functionality to share files internally too."

"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."

More Kiteworks pros

"This product is reliable."

"Installing on multiple devices/platforms."

"The integration of all Microsoft products into the cloud gives us a lot of flexibility on a daily basis, and the whole company integrates in a unified way."

"The deployment is very easy."

"It works as expected."

"The best thing about the product is the ecosystem of it, and as most of our users are using Windows and it's a product of Microsoft, we find we get amazing performance."

"It is easy to use."

"From a small business perspective, there's lots of advantages to going with 365, because not only are you getting the standard tool set to actually just run a standard business, but you're getting add-on Apps/features that open up opportunities that you might not have thought of and the realization that you don't have to pay another entity because you can do it yourself."

More Microsoft 365 Business pros

Cons

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."

"There is one particular thing that is a nuisance."

"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."

"In my experience, their technical support can be a little slow."

"File location could be improved."

"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."

"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."

"It could be more stable. In the next release, it would be better if it was more stable with improved performance."

More Kiteworks cons

"The support from Microsoft has not been very good in my experience and it is expensive."

"Sometimes, it tries to be a little bit too clever in preempting things that you want to do. The settings can be pretty complicated. It has the desktop version and the cloud version. You can have settings in the cloud version that are impacting your desktop version, but you don't know because you can't see the settings like rules and other things. So, they need to think about the experience. It should be the same if you log in to the cloud or if you log in via desktop."

"One of the only aspects that I do not like about Microsoft is that they release solutions into the market without testing them and rely on users to test them."

"It's pretty difficult to make a cost estimation, in cases where we need additional features."

"I submitted a good few support tickets early on because some of it was a bit overwhelming."

"This solution could be more secure."

"I am very disappointed that this version does not include the Microsoft Project tool, which is essential in our area of work to plan projects."

"It would help, if, in the beginning, there was an onboarding process to show how to set it up properly or how to set up the things properly, or how to have the support they need or the guidance on how they should deploy it. In some cases, there are things that are not so crystal clear."

More Microsoft 365 Business cons

Pricing and Cost Advice

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"The price of Kiteworks is reasonable."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"There is an annual license required for this solution. For a smaller organization, it could be expensive."

"I have one of the business licenses, and then I have a few of the lower-cost ones at six bucks a month. We're a small organization of half a dozen people."

"Depending on which plan you purchase, there are a plethora of applications available to you."

"The program is inexpensive."

"Its cost is fine because I have a lot of devices in my account."

"They are always a bit pricey. They should reduce their prices or make it free because we already have other solutions, like Google Suite, which are cheaper or free."

"The solution costs approximately $20 per month per user."

"The price of the subscription for the solution could be less expensive."

More Microsoft 365 Business pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Comms Service Provider

11%

Government

10%

Manufacturing Company

Construction Company

17%

Outsourcing Company

14%

Financial Services Firm

Marketing Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	116
Midsize Enterprise	44
Large Enterprise	104

Questions from the Community

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

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What needs improvement with Kiteworks?

See all answers

What advice do you have for others considering Kiteworks?

Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...

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What is your experience regarding pricing and costs for Microsoft 365 Business?

My experience with pricing, setup cost, and licensing shows that pricing is reasonable, but it depends on the plan, as some advanced security features require higher-tier licenses.

See all answers

What needs improvement with Microsoft 365 Business?

I have one concern regarding Microsoft 365 in Outlook; if I am using the new Outlook version and I have sent an email to someone using the Classic Outlook, I am not able to recall it, as to recall ...

See all answers

What is your primary use case for Microsoft 365 Business?

Since I joined my organization, I have been using Microsoft 365 Business for almost two years. Microsoft 365 Business is used for applications like Teams, Outlook, Excel, and Word, which are common...

See all answers

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Product Reports

Buyer's Guide

Kiteworks

October 2026

Download Kiteworks product report

Buyer's Guide

Microsoft 365 Business

October 2026

Download Microsoft 365 Business product report

Also Known As

Accellion

Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business

Overview

Kiteworks provides secure enterprise file sharing with mobile access and collaboration tools, supporting up to 100 GB transfers. It ensures data safety with encryption and offers a smooth interface for independent data management.

Kiteworks is tailored for effective large-scale data transfers using SFTP, email, and web. It supports two-factor authentication, antivirus scanning, and seamless integration with SSO to minimize administrative tasks. Users benefit from a centralized platform that offers visibility and control over data exchanges, receiving activity notifications and managing encryption keys independently. Despite its strengths, technical support and interface stability need improvement, along with the introduction of automated LDAP syncing and expanded knowledge resources.

What features make Kiteworks stand out?

Mobile Access: Facilitates secure data handling on-the-go.
Enterprise File Sharing: Enables large file transfers with up to 100 GB limit.
Collaboration Tools: Streamlines team efforts and file sharing.
Enhanced Security: Includes two-factor authentication and antivirus scanning.
SSO Integration: Reduces administrative tasks for efficient user management.

What ROI benefits should users seek in reviews?

Data Security: High level of encryption ensures sensitive data protection.
Efficient Management: Independent data handling and activity alerts improve workflow.
Administrative Ease: SSO and centralized logs simplify oversight and reduce complexity.

Organizations in sectors like healthcare and finance utilize Kiteworks to securely share and transfer sensitive data, from medical records to credit card information, ensuring compliance and data integrity. Industries benefit from its automated data transfer and secure communication capabilities, critical for operations ranging from air quality monitoring to banking transactions.

Kiteworks

Microsoft 365 Business offers enhanced collaboration, excellent integration, and secure cloud storage, facilitating mobile work. Known for its user-friendly interface and seamless updates, it supports productivity with tools like Power BI.

Microsoft 365 Business is designed for organizations seeking collaboration and productivity tools. It offers integration across Word, Excel, and Outlook as well as SharePoint for document management. Cloud storage through OneDrive ensures accessibility anywhere. Organizations enjoy enhanced security features including MFA and built-in protection, which is vital for maintaining data integrity. Additionally, Microsoft 365 supports productivity and data management through Power BI and automation tools. However, organizations have noted areas for improvement, such as pricing, user support, and consistency in updates. Challenges also exist in terms of setup complexity and user confusion due to inadequate documentation.

What are the key features of Microsoft 365 Business?

Enhanced Collaboration: Utilize Teams and SharePoint for seamless communication and document management.
Integration Across Apps: Benefit from efficient workflows with apps like Word, Excel, and Outlook.
Cloud Storage: Access files from anywhere with OneDrive to maintain business continuity.
Strong Security: Features MFA and built-in protection to secure data.

What benefits should users look for in reviews?

User-Friendly Interface: Intuitive design makes it easy to navigate.
Seamless Updates: Regular updates ensure access to new features without disruptions.
Robust Performance: High performance supports fast and efficient task completion.
Productivity Improvements: Tools like Power BI enhance data management and automation capabilities.

Microsoft 365 Business finds application across diverse industries. Educational institutions benefit from its licensing and scalability, though smaller entities seek cost-effective solutions. It's essential for sectors needing document management and collaboration, ensuring efficient remote work and data storage.

Microsoft

Sample Customers

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company

Buyer's Guide

Kiteworks vs. Microsoft 365 Business

September 2026

Free Report: Kiteworks vs. Microsoft 365 Business

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