Kiteworks vs Office 365 comparison

Why PeerSpot?

Kiteworks and Microsoft are both solutions in the Content Collaboration Platforms category. Kiteworks is ranked #14 with an average rating of 8.0, while Microsoft is ranked #1 with an average rating of 8.5. Kiteworks holds a 2.7% mindshare in CCP, compared to Microsoft’s 7.7% mindshare. Additionally, 100% of Kiteworks users are willing to recommend the solution, compared to 95% of Microsoft users who would recommend it.

Kiteworks

Read 13 Kiteworks reviews

5,974 Views
1,075 Comparison Views

100% willing to recommend

Office 365

Read 152 Office 365 reviews

9,005 Views
6,484 Comparison Views

95% willing to recommend

Kiteworks

Office 365

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 29, 2025

Kiteworks and Office 365 are competitors in secure communication and productivity. Office 365 leads with its vast features and integration capabilities, while Kiteworks focuses on superior security aspects.

Features: Kiteworks includes a secure content sharing network, two-factor authentication, and robust file transfer options up to 100 GB. Office 365 offers integrated applications like Excel and Teams, real-time collaboration, and extensive cloud storage solutions.

Room for Improvement: Kiteworks could enhance its deployment options and improve user interface simplicity. Office 365 might benefit from improved security configurations, reduced complexity of its subscription model, and better offline access options.

Ease of Deployment and Customer Service: Office 365 provides easy cloud-based deployment and comprehensive support, capitalizing on Microsoft's global infrastructure. Kiteworks, while offering dedicated support, has a more intricate deployment that requires careful management due to its security focus.

Pricing and ROI: Kiteworks demands a higher investment emphasizing security, potentially yielding substantial ROI for compliance-focused businesses. Office 365 presents cost-effective subscriptions with a wide range of productivity tools, suited for businesses seeking a balance of affordability, functionality, and scalability.

To learn more, read our detailed Kiteworks vs. Office 365 Report (Updated: September 2026).

Buyer's Guide

Kiteworks vs. Office 365

September 2026

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Helped 913,924 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kiteworks

Ranking in Content Collaboration Platforms

14th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (16th), Email Security (27th), Managed File Transfer (MFT) (7th), Secure Email Gateway (SEG) (9th)

Office 365

Ranking in Content Collaboration Platforms

1st

Average Rating

8.6

Reviews Sentiment

6.1

Number of Reviews

152

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2026, in the Content Collaboration Platforms category, the mindshare of Kiteworks is 2.7%, up from 2.4% compared to the previous year. The mindshare of Office 365 is 7.7%, down from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms Mindshare Distribution
Product	Mindshare (%)
Office 365	7.7%
Kiteworks	2.7%
Other	89.6%

Content Collaboration Platforms

Featured Reviews

KishoreT-Review

Associate Consultant at a tech consulting company with 10,001+ employees

Streamlined global file sharing with user-friendly interface and self-service capabilities

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

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BasilJiji

System engineer at a retailer with 10,001+ employees

Collaboration has transformed how our teams work and Copilot now drives faster daily decisions

The interface for the security and compliance center could be simplified. It changes frequently, which can make it somewhat difficult for admins to stay up-to-date on where specific settings are located. The compliance center modification or improvement of Office 365 needs to be introduced. The rest of the features feel acceptable to me. The reason it is not a ten is because of the complexity of managing the vast array of admin settings, which requires a specialized IT team. Even though it meets industry standards for decent security compliance such as SOC and HIPAA, the complexity of managing the admin settings needs to improve.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"As a file-sharing application, it's an absolute 10 out of 10."

"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."

"The most useful feature of this solution is to share files with external parties and we can use this functionality to share files internally too."

"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."

"Kiteworks is easy to manage and maintain with a user-friendly interface and I recommend it to anyone that requires a file-sharing system that supports SFTP."

"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."

"The solution removes the limitations with file attachment size that is found with regular email."

"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."

More Kiteworks pros

"Quarantine email alerts to users to allow the email to their inbox (tricky but handy) - tricky if one doesn't have third-party email security, handy if one has got good third party email security)."

"Office 365 allows me to share documents easily with team members, which is more efficient compared to the older frameworks."

"Office 365 has excellent facilities, it's familiar, and it's easy to comprehend when sending messages."

"It is very easy to deploy."

"The integration with Teams and SharePoint has impacted our project management in an awesome way; we can contact all team members through Teams, and all the information they produce is stored in our SharePoint."

"The most innovative feature of Office 365 is the Power Apps, which allows us to automate literally everything that we want automated. For example, sending attachments to specific folders on SharePoint, adding people's SharePoint when certain apps are performed, or emailing certain people at certain instances, such as when you've done a follow-up with the CRM and you need a marketing email to be sent out at a particular point."

"I find OneDrive valuable because I'm able to have all my documents in one place and I can access them from anywhere."

"It has all the business tools that most companies require to run a business effectively."

More Office 365 pros

Cons

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."

"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."

"Perhaps there could be a notification to users about their bandwidth or network packet loss."

"It could be more stable. In the next release, it would be better if it was more stable with improved performance."

"The system is extremely stable, but because it is a "COTS" system access is restricted and you must use the solution's support to make even simple changes, which increases the downtime."

"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."

"In my experience, their technical support can be a little slow."

"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."

More Kiteworks cons

"I started working a lot on Microsoft Teams and I find it a bit vast."

"Compared to other solutions, it may be perceived as expensive, though the decision was made at a corporate level."

"The technical support from Microsoft is rated six to seven because it takes more time for them to address issues."

"The mobile phone applications are too heavy and should be lighter."

"I started working a lot on Microsoft Teams and I find it a bit vast. It should be divided out a bit so that someone can use it for basic functionality, like audio, video, and calls. Then, if someone wants more advanced functionality for file sharing and team creation, and so on, they could use a separate app."

"They are a little bit behind Microsoft Word in regards to the ability it has."

"I would like to see better integration with Teams, and better usability with SharePoint."

"Improvements can be made to the products generic offering. It's not customized for health care. It doesn't understand the meaning of health care related concepts. Providing a greater degree of industry specificity would make the tool much more unique and valuable."

More Office 365 cons

Pricing and Cost Advice

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"The price of Kiteworks is reasonable."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"We have a license to use this solution. We have an E3 license which covers many different solutions."

"Licensing, billing, and accounting are available from the management interface."

"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."

"Licensing fees are paid on a monthly basis, or we prepay them."

"The price of Office 365 is very expensive."

"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."

"I think that we pay $9.99 USD per user, monthly."

"Good reporting and good value subscriptions for international calls."

More Office 365 pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Comms Service Provider

11%

Government

10%

Manufacturing Company

Construction Company

16%

Financial Services Firm

13%

Outsourcing Company

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	62
Midsize Enterprise	31
Large Enterprise	70

Questions from the Community

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

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What needs improvement with Kiteworks?

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What advice do you have for others considering Kiteworks?

Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...

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What is your experience regarding pricing and costs for Office 365?

My experience with pricing, setup cost, and licensing for Office 365 is that it is moderate.

See all answers

What needs improvement with Office 365?

Office 365 could be improved or enhanced in some ways. It would be better if it were more simple to find the points, or sometimes there are so many possible configurations that it makes you confuse...

See all answers

What is your primary use case for Office 365?

Teams and Outlook are important for us, and Teams is central to our operations. I utilize Power Automate for streamlining repetitive tasks in our organization, but not for large tasks. For tasks su...

See all answers

Comparisons

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Compared 6% of the time

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Compared 5% of the time

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Compared 5% of the time

Hygraph vs Kiteworks

Compared 5% of the time

Box - Intelligent Content Management vs Kiteworks

Compared 3% of the time

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Google Workspace vs Office 365

Compared 21% of the time

Symphony vs Office 365

Compared 12% of the time

Dropbox Business - Enterprise vs Office 365

Compared 5% of the time

Amazon WorkDocs vs Office 365

Compared 4% of the time

Microsoft OneDrive for Business vs Office 365

Compared 4% of the time

More Office 365 Competitors

Product Reports

Buyer's Guide

Kiteworks

September 2026

Download Kiteworks product report

Buyer's Guide

Office 365

September 2026

Download Office 365 product report

Also Known As

Accellion

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1

Overview

Kiteworks provides secure enterprise file sharing with mobile access and collaboration tools, supporting up to 100 GB transfers. It ensures data safety with encryption and offers a smooth interface for independent data management.

Kiteworks is tailored for effective large-scale data transfers using SFTP, email, and web. It supports two-factor authentication, antivirus scanning, and seamless integration with SSO to minimize administrative tasks. Users benefit from a centralized platform that offers visibility and control over data exchanges, receiving activity notifications and managing encryption keys independently. Despite its strengths, technical support and interface stability need improvement, along with the introduction of automated LDAP syncing and expanded knowledge resources.

What features make Kiteworks stand out?

Mobile Access: Facilitates secure data handling on-the-go.
Enterprise File Sharing: Enables large file transfers with up to 100 GB limit.
Collaboration Tools: Streamlines team efforts and file sharing.
Enhanced Security: Includes two-factor authentication and antivirus scanning.
SSO Integration: Reduces administrative tasks for efficient user management.

What ROI benefits should users seek in reviews?

Data Security: High level of encryption ensures sensitive data protection.
Efficient Management: Independent data handling and activity alerts improve workflow.
Administrative Ease: SSO and centralized logs simplify oversight and reduce complexity.

Organizations in sectors like healthcare and finance utilize Kiteworks to securely share and transfer sensitive data, from medical records to credit card information, ensuring compliance and data integrity. Industries benefit from its automated data transfer and secure communication capabilities, critical for operations ranging from air quality monitoring to banking transactions.

Kiteworks

Office 365 integrates cloud services for efficient collaboration, offering a set of tools like Teams, SharePoint, and Outlook. Designed for productivity with multi-device access, it supports automation and remote work through its cloud-based features.

Office 365 enhances business efficiency by providing a comprehensive suite of applications such as Word, Excel, and PowerPoint, crucial for document creation and management. It offers seamless communication and collaboration via Outlook for email and Teams for meetings. The integration with SharePoint and OneDrive ensures robust document management and storage, facilitating remote access while supporting advanced security and automation features like Power Apps and Copilot. Despite its extensive capabilities, users note room for improvement in areas like cost, external connectivity, and upgrade disruptions. There's a need for better integration with third-party apps, enhanced Excel performance on Mac, and improved AI functionalities to simplify usage.

What are the most valuable Office 365 features?

Integration: Connects various Microsoft services for improved workflows.
Cloud Collaboration: Facilitates teamwork through Teams and SharePoint.
Advanced Security: Includes features ensuring data protection.
Real-time Editing: Allows simultaneous document work.
Automatic Updates: Ensures up-to-date software without manual intervention.
Multi-device Access: Supports various devices for versatility.
OneDrive Storage: Offers scalable cloud storage solutions.
Automation Tools: Power Apps and Copilot increase efficiency.

What benefits and ROI should organizations consider?

Productivity Boost: Streamlined tools for efficient task completion.
Global Accessibility: Work can be conducted from any location.
Cost Management: Flexible licensing aligns with business needs.
Security Assurance: Mitigates risks and protects data integrity.
Support for Remote Work: Enhances collaboration across distances.

In industries such as healthcare, finance, and education, Office 365 is used to manage documents securely, facilitate meetings through Teams, and store sensitive information on OneDrive. Its user-friendly tools support teaching and learning, enhancing productivity and providing robust solutions for document sharing and communication.

Microsoft

Sample Customers

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

Me & the Bees Lemonade

Buyer's Guide

Kiteworks vs. Office 365

September 2026

Free Report: Kiteworks vs. Office 365

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