Kiteworks vs Office 365 comparison

Kiteworks and Microsoft are both solutions in the Content Collaboration Platforms category. Kiteworks is ranked #13 with an average rating of 8.0, while Microsoft is ranked #1 with an average rating of 8.6. Kiteworks holds a 2.4% mindshare in CCP, compared to Microsoft’s 10.2% mindshare. Additionally, 100% of Kiteworks users are willing to recommend the solution, compared to 95% of Microsoft users who would recommend it.

Kiteworks

Read 13 Kiteworks reviews

3,236 Views
485 Comparison Views

100% willing to recommend

Office 365

Read 152 Office 365 reviews

3,509 Views
2,562 Comparison Views

95% willing to recommend

Kiteworks

Office 365

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 29, 2025

Kiteworks and Office 365 are competitors in secure communication and productivity. Office 365 leads with its vast features and integration capabilities, while Kiteworks focuses on superior security aspects.

Features: Kiteworks includes a secure content sharing network, two-factor authentication, and robust file transfer options up to 100 GB. Office 365 offers integrated applications like Excel and Teams, real-time collaboration, and extensive cloud storage solutions.

Room for Improvement: Kiteworks could enhance its deployment options and improve user interface simplicity. Office 365 might benefit from improved security configurations, reduced complexity of its subscription model, and better offline access options.

Ease of Deployment and Customer Service: Office 365 provides easy cloud-based deployment and comprehensive support, capitalizing on Microsoft's global infrastructure. Kiteworks, while offering dedicated support, has a more intricate deployment that requires careful management due to its security focus.

Pricing and ROI: Kiteworks demands a higher investment emphasizing security, potentially yielding substantial ROI for compliance-focused businesses. Office 365 presents cost-effective subscriptions with a wide range of productivity tools, suited for businesses seeking a balance of affordability, functionality, and scalability.

To learn more, read our detailed Kiteworks vs. Office 365 Report (Updated: December 2025).

Buyer's Guide

Kiteworks vs. Office 365

December 2025

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Helped 881,707 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kiteworks

Ranking in Content Collaboration Platforms

13th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (16th), Email Security (29th), Managed File Transfer (MFT) (5th), Secure Email Gateway (SEG) (10th)

Office 365

Ranking in Content Collaboration Platforms

1st

Average Rating

8.6

Reviews Sentiment

6.2

Number of Reviews

152

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Content Collaboration Platforms category, the mindshare of Kiteworks is 2.4%, up from 2.3% compared to the previous year. The mindshare of Office 365 is 10.2%, up from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms Market Share Distribution
Product	Market Share (%)
Office 365	10.2%
Kiteworks	2.4%
Other	87.4%

Content Collaboration Platforms

Featured Reviews

KishoreT-Review

Associate Consultant at a tech consulting company with 10,001+ employees

Streamlined global file sharing with user-friendly interface and self-service capabilities

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

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BasilJiji

System Engineer at a retailer with 10,001+ employees

Collaboration has transformed how our teams work and Copilot now drives faster daily decisions

The interface for the security and compliance center could be simplified. It changes frequently, which can make it somewhat difficult for admins to stay up-to-date on where specific settings are located. The compliance center modification or improvement of Office 365 needs to be introduced. The rest of the features feel acceptable to me. The reason it is not a ten is because of the complexity of managing the vast array of admin settings, which requires a specialized IT team. Even though it meets industry standards for decent security compliance such as SOC and HIPAA, the complexity of managing the admin settings needs to improve.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution removes the limitations with file attachment size that is found with regular email."

"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."

"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."

"Scalability is impressive."

"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."

"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."

"I can identify from which region our users are uploading or downloading files."

"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."

More Kiteworks pros

"The scheduling capabilities of Microsoft Teams are particularly helpful, allowing me to create internal teams and organize project-related communications."

"Office 365 has positively impacted my organization by making the salespeople more accurate because they've been able to use the features in Excel instead of relying on the calculator or adding machine, and some of the AI with writing and things with Word has helped improve things with that, too."

"Office 365 is particularly valuable for collaboration, reporting, and documentation related to compliance."

"Office 365 has AI capabilities that improve our processes, as we are using Copilot to assist us in writing documents."

"Overall, Office 365 brings organization efficiency, as these tools are very helpful for every organization to maintain their records, organization data, compliance, and collaborations."

"I find Office 365 valuable because it is compatible across all companies, which is essential for our organization, and the flexibility to adjust subscriptions with headcount changes is an advantage for cost management."

"The collaboration tools in Office 365 enhance my team's workflow immeasurably, and they are absolutely top class."

"The features I have found most valuable in Office 365 are Exchange Online and Microsoft Teams, which are the mostly commonly used products in my organization."

More Office 365 pros

Cons

"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."

"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."

"In my experience, their technical support can be a little slow."

"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."

"It could be more stable. In the next release, it would be better if it was more stable with improved performance."

"Perhaps there could be a notification to users about their bandwidth or network packet loss."

"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."

More Kiteworks cons

"Data protection and email security are almost the same for all the organizations, irrespective of their segment (SMB or enterprises), with standard subscription at least basic Data loss prevention and Advance threat protection can be enabled for SMB segments, it is available in enterprise version / Premium versions."

"Could include integration with other single sign-on solutions."

"The online applications have limited functionality compared to the local applications."

"I started working a lot on Microsoft Teams and I find it a bit vast. It should be divided out a bit so that someone can use it for basic functionality, like audio, video, and calls. Then, if someone wants more advanced functionality for file sharing and team creation, and so on, they could use a separate app."

"Constantly evolving with new features, which can be challenging for users."

"Sometimes the synchronization between the desktop and online is a little bit slow."

"We have found that, with Teams, if you are including one more person who is not in the company ecosystem, supposedly I'm inviting them as a guest in the chat. However, when I do that, I can't share files."

"Microsoft Defender for Office 365 could use some customization, but this area for improvement is trivial."

More Office 365 cons

Pricing and Cost Advice

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"The price of Kiteworks is reasonable."

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"The price of Office 365 is very expensive."

"Licensing, billing, and accounting are available from the management interface."

"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."

"We have a license to use this solution. We have an E3 license which covers many different solutions."

"The pricing is good for all the features that we receive, e.g., Skype for Business."

"Good reporting and good value subscriptions for international calls."

"The pricing is not really high, but one can get the software with the license key for free."

"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."

More Office 365 pricing and cost advice

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Top Industries

By visitors reading reviews

Government

13%

Financial Services Firm

12%

Healthcare Company

Comms Service Provider

Computer Software Company

13%

Marketing Services Firm

Outsourcing Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	62
Midsize Enterprise	29
Large Enterprise	70

Questions from the Community

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

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What needs improvement with Kiteworks?

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What advice do you have for others considering Kiteworks?

Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...

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What is your experience regarding pricing and costs for Office 365?

My experience with pricing, setup cost, and licensing for Office 365 is that it is moderate.

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What needs improvement with Office 365?

Office 365 can be improved by increasing support, which currently is not efficient and takes a lot of time to resolve issues. It has been observed that support personnel often lack hands-on experie...

See all answers

What is your primary use case for Office 365?

Email and collaboration are the main use cases for Office 365 at Omagi Media Labs. It is used for internal and external communication in daily work. Groups and Teams groups are created and used in ...

See all answers

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Compared 4% of the time

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Product Reports

Buyer's Guide

Kiteworks

January 2026

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Buyer's Guide

Office 365

January 2026

Download Office 365 product report

Also Known As

Accellion

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1

Overview

Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.

Kiteworks

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

Microsoft

Sample Customers

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

Me & the Bees Lemonade

Buyer's Guide

Kiteworks vs. Office 365

December 2025

Free Report: Kiteworks vs. Office 365

Find out what your peers are saying about Kiteworks vs. Office 365 and other solutions. Updated: December 2025.

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