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Kiteworks vs Office 365 comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kiteworks
Ranking in Content Collaboration Platforms
14th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Enterprise Content Management (15th), Email Security (27th), Managed File Transfer (MFT) (7th), Secure Email Gateway (SEG) (9th)
Office 365
Ranking in Content Collaboration Platforms
1st
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
152
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Content Collaboration Platforms category, the mindshare of Kiteworks is 2.7%, up from 2.4% compared to the previous year. The mindshare of Office 365 is 6.8%, down from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Office 3656.8%
Kiteworks2.7%
Other90.5%
Content Collaboration Platforms
 

Featured Reviews

KT
Associate Consultant at a tech consulting company with 10,001+ employees
Streamlined global file sharing with user-friendly interface and self-service capabilities
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Collaboration has transformed how our teams work and Copilot now drives faster daily decisions
The interface for the security and compliance center could be simplified. It changes frequently, which can make it somewhat difficult for admins to stay up-to-date on where specific settings are located. The compliance center modification or improvement of Office 365 needs to be introduced. The rest of the features feel acceptable to me. The reason it is not a ten is because of the complexity of managing the vast array of admin settings, which requires a specialized IT team. Even though it meets industry standards for decent security compliance such as SOC and HIPAA, the complexity of managing the admin settings needs to improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I can identify from which region our users are uploading or downloading files."
"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."
"The solution removes the limitations with file attachment size that is found with regular email."
"Kiteworks is easy to manage and maintain with a user-friendly interface and I recommend it to anyone that requires a file-sharing system that supports SFTP."
"As a file-sharing application, it's an absolute 10 out of 10."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."
"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."
"The Copilot integration in Office 365 stands out by providing various different kinds of support to daily users utilizing AI help on other products."
"AI with Office 365 is useful for programming, and sometimes for reporting and creating emails, which is easier."
"It's nice that it's an all-in-one solution and everything is all in one place."
"Teams is really helpful because my university uses Microsoft Outlook, and integrating with Teams and coordinating with my team members is very useful."
"The most effective feature I find for threat detection is the 24/7 managed monitoring, which is a next-gen antivirus and next-gen Endpoint Detection and Response."
"Cloud-based management is valuable and software deployment is positive."
"What I like most about Office 365 is its reliability and that I haven't experienced any outages, it's always worked fine for me."
"The integration with Teams and SharePoint has impacted our project management in an awesome way; we can contact all team members through Teams, and all the information they produce is stored in our SharePoint."
 

Cons

"File location could be improved."
"Perhaps there could be a notification to users about their bandwidth or network packet loss."
"We have experienced some issues with stability due to bugs."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"The system is extremely stable, but because it is a "COTS" system access is restricted and you must use the solution's support to make even simple changes, which increases the downtime."
"We mainly had stability issues with kiteworks, where we were pushing the limits of its capability."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"The value received is limited because I still rely on many third parties to do my work; it's not enough just to have Office 365, as I'm still dependent on some external tools."
"Office 365 experiences several performance issues, particularly in Excel and Word, including lagging and delays."
"One area for improvement could be the meeting recordings."
"Office 365 could be easier to use at first. Tutorials are needed to know how to use the solution."
"PowerPoint could have more features to assist users in design."
"Of course, sometimes you can see issues with the state of the software every day, and sometimes there are problems with Teams or Exchange Online."
"I wish Project could be more integrated into Office 365, as it currently requires a separate license."
"Skype for Business could use some help."
 

Pricing and Cost Advice

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."
"The price of Kiteworks is reasonable."
"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."
"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."
"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."
"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."
"Good reporting and good value subscriptions for international calls."
"The pricing is not really high, but one can get the software with the license key for free."
"​The pricing/licensing is easy to manage."
"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."
"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."
"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."
"The price of Office 365 is very expensive."
"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Comms Service Provider
11%
Government
10%
Manufacturing Company
8%
Financial Services Firm
15%
Construction Company
15%
Outsourcing Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Large Enterprise11
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise31
Large Enterprise70
 

Questions from the Community

What is Kiteworks?
Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...
What needs improvement with Kiteworks?
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...
What advice do you have for others considering Kiteworks?
Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...
What is your experience regarding pricing and costs for Office 365?
My experience with pricing, setup cost, and licensing for Office 365 is that it is moderate.
What needs improvement with Office 365?
Office 365 could be improved or enhanced in some ways. It would be better if it were more simple to find the points, or sometimes there are so many possible configurations that it makes you confuse...
What is your primary use case for Office 365?
Teams and Outlook are important for us, and Teams is central to our operations. I utilize Power Automate for streamlining repetitive tasks in our organization, but not for large tasks. For tasks su...
 

Comparisons

 

Also Known As

Accellion
Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
 

Overview

 

Sample Customers

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
Me & the Bees Lemonade
Find out what your peers are saying about Kiteworks vs. Office 365 and other solutions. Updated: September 2026.
920,929 professionals have used our research since 2012.