Kiteworks vs Office 365 comparison

Kiteworks and Microsoft are both solutions in the Content Collaboration Platforms category. Kiteworks is ranked #13 with an average rating of 8.0, while Microsoft is ranked #1 with an average rating of 8.6. Kiteworks holds a 2.4% mindshare in CCP, compared to Microsoft’s 10.3% mindshare. Additionally, 100% of Kiteworks users are willing to recommend the solution, compared to 95% of Microsoft users who would recommend it.

Kiteworks

Read 13 Kiteworks reviews

2,947 Views
442 Comparison Views

100% willing to recommend

Office 365

Read 152 Office 365 reviews

2,973 Views
2,141 Comparison Views

95% willing to recommend

Kiteworks

Office 365

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 29, 2025

Kiteworks and Office 365 are competitors in secure communication and productivity. Office 365 leads with its vast features and integration capabilities, while Kiteworks focuses on superior security aspects.

Features: Kiteworks includes a secure content sharing network, two-factor authentication, and robust file transfer options up to 100 GB. Office 365 offers integrated applications like Excel and Teams, real-time collaboration, and extensive cloud storage solutions.

Room for Improvement: Kiteworks could enhance its deployment options and improve user interface simplicity. Office 365 might benefit from improved security configurations, reduced complexity of its subscription model, and better offline access options.

Ease of Deployment and Customer Service: Office 365 provides easy cloud-based deployment and comprehensive support, capitalizing on Microsoft's global infrastructure. Kiteworks, while offering dedicated support, has a more intricate deployment that requires careful management due to its security focus.

Pricing and ROI: Kiteworks demands a higher investment emphasizing security, potentially yielding substantial ROI for compliance-focused businesses. Office 365 presents cost-effective subscriptions with a wide range of productivity tools, suited for businesses seeking a balance of affordability, functionality, and scalability.

To learn more, read our detailed Kiteworks vs. Office 365 Report (Updated: December 2025).

Buyer's Guide

Kiteworks vs. Office 365

December 2025

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kiteworks

Ranking in Content Collaboration Platforms

13th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (16th), Email Security (29th), Managed File Transfer (MFT) (5th), Secure Email Gateway (SEG) (10th)

Office 365

Ranking in Content Collaboration Platforms

1st

Average Rating

8.6

Reviews Sentiment

6.2

Number of Reviews

152

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Content Collaboration Platforms category, the mindshare of Kiteworks is 2.4%, up from 2.0% compared to the previous year. The mindshare of Office 365 is 10.3%, up from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms Market Share Distribution
Product	Market Share (%)
Office 365	10.3%
Kiteworks	2.4%
Other	87.3%

Content Collaboration Platforms

Featured Reviews

KishoreT-Review

Associate Consultant at a tech consulting company with 10,001+ employees

Streamlined global file sharing with user-friendly interface and self-service capabilities

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

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BasilJiji

System Engineer at a retailer with 10,001+ employees

Collaboration has transformed how our teams work and Copilot now drives faster daily decisions

The interface for the security and compliance center could be simplified. It changes frequently, which can make it somewhat difficult for admins to stay up-to-date on where specific settings are located. The compliance center modification or improvement of Office 365 needs to be introduced. The rest of the features feel acceptable to me. The reason it is not a ten is because of the complexity of managing the vast array of admin settings, which requires a specialized IT team. Even though it meets industry standards for decent security compliance such as SOC and HIPAA, the complexity of managing the admin settings needs to improve.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Scalability is impressive."

"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."

"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."

"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."

"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."

"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."

"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."

"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."

More Kiteworks pros

"Collaboration and Teams channels are the most powerful tools that help us organize our day-to-day activities and really help us improve our business and add business value."

"The key features for me in Office 365 are the formulas that I can create and design my own formulas, including functions like addition, submission, IF conditions, and concatenate conditions, which allow me to handle any kind of report I need."

"I like all of the features."

"Teams is a really good collaboration tool; you can work basically at any part of the world and communicate and collaborate with anybody, as long as they are connected to the internet."

"Microsoft focuses on the customer GUI side, which makes it easy for customers to understand the product, and I recommend it because of the GUI and human interface, which allows customers to set it up without needing technical people."

"It is very easy to deploy."

"The most valuable features of Office 365 for me involve collaboration; my work requires collaboration with multiple people on Excel, PowerPoint, and Word, and we use real-time collaboration as well as asynchronous work, where I can continue from where someone else left off."

"There are all sorts of really good tools for use on the information security side that allow us to make sure that our people are doing business and doing business right."

More Office 365 pros

Cons

"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."

"Perhaps there could be a notification to users about their bandwidth or network packet loss."

"File location could be improved."

"In my experience, their technical support can be a little slow."

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."

"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."

"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."

"It could be more stable. In the next release, it would be better if it was more stable with improved performance."

More Kiteworks cons

"Performance-wise, Office 365 needs a lot of bandwidth. The problem is, the solution requires very high bandwidth and internet usage. Meaning, the desktop application consumes a lot of internet data. Sometimes, when the connection is slow, it won't work and it won't load. This is an area for improvement for Office 365."

"The one big problem with the solution is if you are presenting in Teams and someone puts their hand up, you don't get a notification. If you are running a meeting and just presenting you don't know that people have their hands up and want to ask a question."

"It could be more user-friendly for inexperienced people."

"I would like to see better integration with Teams, and better usability with SharePoint."

"If two people update the same file, it causes issues."

"It seems like every other week when we log into the administrative portals, it doesn't matter which one, it could be the active directory portal, it could be the exchange admin center or SharePoint admin center, it seems like Microsoft is consistently updating with new versions of the admin centers, which can be frustrating."

"In terms of improvement, it should have tutorials when you first have the opportunity to use it, to be able to really learn it."

"The security should be improved."

More Office 365 cons

Pricing and Cost Advice

"The price of Kiteworks is reasonable."

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"I think that we pay $9.99 USD per user, monthly."

"The pricing is not really high, but one can get the software with the license key for free."

"The price of Office 365 is very expensive."

"Licensing fees are paid on a monthly basis, or we prepay them."

"The pricing is good for all the features that we receive, e.g., Skype for Business."

"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."

"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."

"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."

More Office 365 pricing and cost advice

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Top Industries

By visitors reading reviews

Government

13%

Financial Services Firm

11%

Healthcare Company

Comms Service Provider

Computer Software Company

15%

Outsourcing Company

10%

Manufacturing Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	62
Midsize Enterprise	29
Large Enterprise	70

Questions from the Community

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

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What needs improvement with Kiteworks?

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What advice do you have for others considering Kiteworks?

Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...

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What is your experience regarding pricing and costs for Office 365?

I didn't inquire about the specific costs of transitioning from the previous tools. However, I was informed that the cost of using the Microsoft ecosystem is higher than the combined cost of using ...

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What needs improvement with Office 365?

I don't have any ideas off the top of my head at the moment about what I would improve about Office 365. I can't think of anything that frustrates me about the tools. I mentioned that I use Copilot...

See all answers

What is your primary use case for Office 365?

We use the Microsoft Office 365 suite for personal purposes. We use Teams for communications, and we use Azure DevOps for some of our workflow management. I use Office 365 for Outlook for emails. I...

See all answers

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Compared 10% of the time

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Compared 8% of the time

Hygraph vs Kiteworks

Compared 6% of the time

MOVEit vs Kiteworks

Compared 3% of the time

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Google Workspace vs Office 365

Compared 51% of the time

Symphony vs Office 365

Compared 10% of the time

Dropbox Business - Enterprise vs Office 365

Compared 7% of the time

Microsoft OneDrive for Business vs Office 365

Compared 5% of the time

OpenText Content Management vs Office 365

Compared 2% of the time

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Product Reports

Buyer's Guide

Kiteworks

January 2026

Download Kiteworks product report

Buyer's Guide

Office 365

January 2026

Download Office 365 product report

Also Known As

Accellion

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1

Overview

Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.

Kiteworks

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

Microsoft

Sample Customers

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

Me & the Bees Lemonade

Buyer's Guide

Kiteworks vs. Office 365

December 2025

Free Report: Kiteworks vs. Office 365

Find out what your peers are saying about Kiteworks vs. Office 365 and other solutions. Updated: December 2025.

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