Lansweeper vs Quest KACE Asset Management Appliance comparison

Lansweeper and Quest Software are both solutions in the IT Asset Management category. Lansweeper is ranked #4 with an average rating of 8.7, while Quest Software is ranked #15 with an average rating of 8.0. Lansweeper holds a 12.2% mindshare in IAM, compared to Quest Software’s 1.0% mindshare. Additionally, 100% of Lansweeper users are willing to recommend the solution, compared to 66% of Quest Software users who would recommend it.

Lansweeper

Read 12 Lansweeper reviews

2,219 Views
1,078 Comparison Views

100% willing to recommend

Quest KACE Asset Management...

Read 7 Quest KACE Asset Management Appliance reviews

285 Views
85 Comparison Views

66% willing to recommend

Lansweeper

Quest KACE Asset Management...

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Executive SummaryUpdated on Dec 18, 2024

Quest KACE Asset Management Appliance and Lansweeper compete in IT asset management, with Lansweeper often having an advantage due to its extensive features and perceived value, despite Quest KACE's favorable support and pricing feedback.

Features: Quest KACE Asset Management Appliance focuses on comprehensive asset tracking, patch management, and automated inventory updates. Lansweeper offers robust network discovery capabilities, detailed data reporting, and integration flexibility. Lansweeper provides a more in-depth IT environment overview, giving it a slight edge in functionality.

Room for Improvement: Quest KACE could improve by enhancing network discovery and providing more detailed reporting options. It can also benefit from more integration flexibility and scalability for larger networks. Lansweeper could enhance its support feedback, simplify its pricing structure, and improve its patch management feature for increased effectiveness.

Ease of Deployment and Customer Service: Quest KACE is known for a straightforward deployment process and robust customer service. Lansweeper offers a flexible deployment model with extensive support options. Although Quest KACE receives favorable support reviews, Lansweeper's adaptability and deployment flexibility make it a preferred choice.

Pricing and ROI: Quest KACE has a reasonable setup cost with positive ROI over time due to its bundled service and support. Lansweeper offers competitive pricing with strong ROI potential through efficient resource utilization and operational improvements. While Quest KACE is attractive for budget-conscious buyers, Lansweeper may prove more cost-effective in the long run due to its comprehensive feature set and investment returns.

To learn more, read our detailed Lansweeper vs. Quest KACE Asset Management Appliance Report (Updated: June 2025).

Buyer's Guide

Lansweeper vs. Quest KACE Asset Management Appliance

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Lansweeper

Ranking in IT Asset Management

4th

Average Rating

8.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Quest KACE Asset Management...

Ranking in IT Asset Management

15th

Average Rating

7.4

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the IT Asset Management category, the mindshare of Lansweeper is 12.2%, up from 10.4% compared to the previous year. The mindshare of Quest KACE Asset Management Appliance is 1.0%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Asset Management

Featured Reviews

Victor Vu

Regional IT Infrastructure Operations Specialist at Deheus

Efficient asset management with room to address pricing and security concerns

We use Lansweeper primarily for scan discovery and device access discovery within our IT environment The use of Teams for EdgeScript agent and agentless scanning of devices within our network proves valuable. It provides us with detailed information such as GPU, CPU, memory, and OS after scanning…

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Adam Augustín

Country Manager at Prianto Ltd

Remote control and massive deployment streamline operations efficiently

It seems that it is a bit difficult to learn and purchase. The requirement for employees to be certified before purchasing is understandable yet can be a hurdle. A focus on more simplicity and user-friendly features would be beneficial. More training deals, up-to-date articles, and improved documentation would help users navigate the solution more intuitively.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"A great value is the fact that it supports multiple platforms, and it is agentless. Obviously, it still requires credentials, but being agentless makes it much easier to deploy, especially for a small business. It leaves fewer things to maintain. Especially for a small or medium business, it is a tremendous product."

"The solution has an excellent health status feature and a user-friendly interface that contains all necessary information."

"It is very flexible and very powerful. The reporting scripts that are continually posted are a real benefit. It makes it easier for someone who is a consumer, but not necessarily a power user, to quickly create and run reports, get updates, and know what tasks need to be performed."

"The most valuable feature of Lansweeper is IT asset management. In the realm of cybersecurity, having knowledge of what is on the network is critical. We are able to conduct reports and see the assets we have. Initially, the solution required a machine on the local network to scan everything, but it has evolved to include agents that can report to a device, and more recently, an agent that can send data to the cloud even if the device is outside of the network. This has proven to be especially useful during the pandemic, as it has allowed us to keep track of devices that have been sent home with employees."

"The use of Teams for EdgeScript agent and agentless scanning of devices within our network proves valuable."

"We have seen a return on investment with Lansweeper, as we save time preparing reports for Microsoft, and it has been very useful in terms of cost savings."

"The solution provides inventory information that is very important to our company."

"One valuable feature is the ability to monitor log-on times, providing insights into whether users are rebooting their machines as claimed. This is useful in scenarios where users may not be aware of the need to reboot for system optimization. Lansweeper helps verify such information by collecting log data. Another noteworthy feature is the capability to track CPU, memory, and network usage on workstations at intervals, say every thirty minutes. This allows me to assess the user's experience and validate their claims about resource consumption. For instance, if a user complains about high memory usage, Lansweeper enables me to verify the actual usage and address the issue accurately. This level of monitoring granularity is something I find particularly useful and haven't seen in many other tools."

More Lansweeper pros

"We have a support team here in India that has been helpful. We have not reached out to the global support for Quest KACE Asset Management Appliance."

"The ability to work on printers and everything can be done remotely, which enhances functionality."

"Feature-wise, I think it's more to do with the usability. It's pretty simple and it's got a very low learning curve, so that helps a lot. Feature-wise, things work pretty well as it's provided a lot of information available on the guides and the manuals, and things work as per the description."

"The solution is scalable."

"We utilize the package management feature the most. We also use it for getting the inventory. Companies like us don't have an inventory or asset management system per se. A lot of companies, for instance, use SCCM as their asset management tool. We are using Quest KACE Asset Management Appliance for asset management, which is a good feature. The feature that I really like is to be able to upgrade to the Windows management systems or Windows version. It is very seamless, and I have found it fairly good."

"We use the solution for IT service desk management and asset management."

"The platform offers efficient stability."

Cons

"I don't have any complaints about it, and I've never really had any issues. It isn't wizard-driven or anything like that, but it doesn't need to be. For someone who is not familiar with system administration, it would be daunting. There would be a lot of info there. They wouldn't necessarily know what to do, but that's not its target audience. For its target audience, in particular, it doesn't need to change. It is really a good tool."

"In Vietnam, there's no Lansweeper office, making it difficult to find the right vendor to get the license."

"It would be great if Lansweeper could combine security functions like vulnerability management."

"It would be beneficial if the solution could show more account-related information, beyond just the main Active Directory user account, and include management capabilities for other account types."

"The support experience hasn't been satisfactory. Establishing a direct connection with someone is challenging, as communication is limited to chat or forums through a web link. There's a lack of direct interaction with support personnel, making it difficult to have real-time conversations or seek immediate assistance, which is not ideal."

"In Lansweeper, reporting has some glitches. Reporting needs to be more customized as per customer requirements."

"Lacks an end-to-end asset management tool."

"For example, Lansweeper can scan 7-Zip version 7.2, but when a new version 7.3 comes out, Lansweeper shows it as new software, requiring us to manually add this software to the whitelist or change it in reports; it should be counted as the previous version."

More Lansweeper cons

"Quest KACE Asset Management Appliance can improve by incorporating AI and machine learning into the solution."

"Quest KACE Asset Management Appliance could improve areas related to the management of updates, especially concerning new operating systems."

"The remote desktop tool they are using needs improvement. They have integrated some third-party tools for remote desktop connections but that is a bit complicated. That can be further simplified."

"The first thing I don't like about KACE is that it needs to have a proper service desk. The categories and the command section do not reflect the users and the permanent users porting commands on updating. There is an issue and delay in loading the commands. We also want a proper structure for infrastructure management. Also, the AI chatbot and user template options are missing."

"Sometimes, it feels like the inventory it takes is not 100% accurate. I would say it is correct 90% of the time. We have had some issues. So, we have to rely on some factors of inconsistency in the data."

"A focus on more simplicity and user-friendly features would be beneficial."

"The initial setup was burdensome."

Pricing and Cost Advice

"It actually costs some money in the long run because of the licensing model."

"On a scale from one to ten, where one is cheap, and ten is expensive, I rate Lansweeper's pricing a seven out of ten."

"The Lansweeper's price has increased and is now on par with or even higher than competitors, it still offers significant value in the area of IT asset management."

"It is not high and it is fair according to the worth it offers."

"Its cost is terrific. It has a great price and is cost-effective, and the license is free under a hundred nodes. I like the fact that it gets regular updates. Of course, it notifies you of the product and you can patch it and all that, but I like the fact that it is very affordable for the number of nodes. A company with three or four computers doesn't need it, but a company that has dozens or hundreds has to have some kind of governance. It can do everything such as Windows, Linux, and network devices, and the discovery is really intelligent. For example, you'd find smart devices, IOTs, and things like that. I'm very happy with it."

"It is less expensive as compared to SCCM."

"I would rate the solution's pricing a six out of ten."

"Quest KACE Asset Management Appliance provides two remote desktop licenses which are helpful. The price of the solution is high, it would be beneficial if it was more flexible and less expensive."

"The product is expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Healthcare Company

Financial Services Firm

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Lansweeper?

One valuable feature is the ability to monitor log-on times, providing insights into whether users are rebooting their machines as claimed. This is useful in scenarios where users may not be aware ...

See all answers

What is your experience regarding pricing and costs for Lansweeper?

They purchased licenses for around 300 to 400 users or devices.

See all answers

What needs improvement with Lansweeper?

In Lansweeper, reporting has some glitches. Reporting needs to be more customized as per customer requirements. They can export specific information, for example, if I want to export only hard disk...

See all answers

What do you like most about Quest KACE Asset Management Appliance?

The platform offers efficient stability.

See all answers

What is your experience regarding pricing and costs for Quest KACE Asset Management Appliance?

They are maybe on the higher end, however, their solutions suit bigger companies well. Building a solution out of smaller packages could end up being more expensive. Their pricing corresponds to th...

See all answers

What needs improvement with Quest KACE Asset Management Appliance?

See all answers

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Product Reports

Buyer's Guide

Lansweeper

June 2025

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Buyer's Guide

IT Asset Management

January 2025

Quest KACE Asset Management Appliance report

Download Quest KACE Asset Management Appliance product report

Also Known As

No data available

KACE Asset Management Appliance, KACE Asset Management

Overview

Managing IT has never been a bigger challenge. Hardware, software, and users can be anywhere at any time, making IT environments extremely dynamic and often complex. A seemingly simple question has become terribly difficult to answer: ‘Who is using what?’ This question inspired Lansweeper and still drives us today. We believe that answering it is crucial to tackle and simplify many of the challenges IT professionals face every day.

MISSION
At Lansweeper we develop and support our software which builds and leverages a system of record in any IT environment.

Lansweeper

The KACE Asset Management Appliance provides comprehensive hardware and software inventory and asset management across a variety of operating systems — Windows®, Mac®, Linux®, UNIX® and Chrome OS™, plus network-connected non-computing devices — through the entire IT asset lifecycle, giving you and your team more time to focus on IT innovation. Fast to implement and easy to use, this tool discovers all hardware and software on your network, and provides ongoing IT inventory management, IT asset management (ITAM) and software asset management (SAM).

Quest Software

Sample Customers

Information Not Available

Coastal Community Credit Union, St. Dominic Hospital

Buyer's Guide

Lansweeper vs. Quest KACE Asset Management Appliance

June 2025

Free Report: Lansweeper vs. Quest KACE Asset Management Appliance

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