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LeadSquared Sales + Mobile CRM vs Zoho CRM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LeadSquared Sales + Mobile CRM
Ranking in CRM
33rd
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Zoho CRM
Ranking in CRM
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
61
Ranking in other categories
Opportunity Management (3rd), Sales Force Automation (3rd)
 

Mindshare comparison

As of October 2026, in the CRM category, the mindshare of LeadSquared Sales + Mobile CRM is 0.3%, up from 0.2% compared to the previous year. The mindshare of Zoho CRM is 2.3%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Mindshare Distribution
ProductMindshare (%)
Zoho CRM2.3%
LeadSquared Sales + Mobile CRM0.3%
Other97.4%
CRM
 

Featured Reviews

Shakti Anand - PeerSpot reviewer
Senior Manager- Admissions at Sector 125
Improved admissions team has tracked every lead step and now converts more forms to fee payments
LeadSquared Sales + Mobile CRM could improve on the integration level, as the process sometimes takes seven to ten days, requiring internal evaluations, order form sharing, and billing issues. Additionally, there are areas where the feature set could be expanded to adapt to new trends, which would reduce the need for extensive integrations. I think the pricing is a sensitive issue, as they charge for various integration and customization work, which can become quite expensive. Regarding LeadSquared Sales + Mobile CRM's AI capabilities, I find the integration process a bit challenging, but I can confirm that data security remains secure on the cloud. The mobile CRM interface could be more user-friendly, as it currently lacks many dropdowns or features available in the website version. Additionally, the analytics section, integration speed, and feature enablement are areas needing improvement. The pricing and setup costs are on the higher side, based on my requirements and business needs. Licensing should be part of the overall implementation cost rather than charged separately for each user.
HarshVardhan1 - PeerSpot reviewer
Software Engineer at Evoluz Global Solutions
Automates client workflows and data validation reliably but has faced limits in complex integrations
While applying some integrations or automations, if we need to take an action between two modules' fields, we have to write SOQL, and it can miss the data. I had a scenario where I had to use two fields from two different modules, and based on that condition, we had to send a follow-up to our team member to complete the task. We could not find any direct integration, direct SOQL query, or direct workflow that could do that work. However, I think the wizard is performing better now for such tasks. I had a two-part scenario where I had to get data from two modules or two fields in Zoho CRM and send a follow-up to our team member based on that data. We were unable to find any direct integration for this. Another issue is that a Zoho CRM function can run for only three minutes. After three minutes, the function will fail, and we have to rerun the function.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With LeadSquared Sales + Mobile CRM implementation, engagement levels and follow-up mechanisms have improved significantly, reducing the need for add-on leads."
"It is customizable. We have customized the CRM according to our needs."
"CRM software that's simple to use, with good technical support, scalability, and stability."
"I think the whole pipeline tracking is most useful for us."
"The solution has an efficient notification feature."
"Zoho CRM is a scalable product that provides data integration, data integrity, automations, and reliable working time."
"For startups, it's an absolutely brilliant product to start with."
"The solution has all the features I want, and it is quite simple."
"It's very straightforward and easy to use, with a lot of customization options and good integrations."
 

Cons

"LeadSquared Sales + Mobile CRM could improve on the integration level, as the process sometimes takes seven to ten days, requiring internal evaluations, order form sharing, and billing issues."
"This solution needs a more user-friendly interface."
"What needs improvement in Zoho CRM is the UI. It needs to be more user-friendly. I like Salesforce better than Zoho CRM in terms of the UI, so if Zoho CRM can make some UI changes, that would make the tool better."
"The customization options for roles in Zoho CRM are currently limited."
"The main area for improvement is how the solution handles leads. Leads are separated and always tied to a contact, which makes it difficult to maintain leads within a company. This could be handled better."
"In Creator, you can do calculations and change another field immediately after you enter any value. If you add the quantity or price in any field, you can immediately change the total in Creator. The same functionality is not directly available in CRM because it is prebuilt."
"Zoho CRM could benefit from predictive analysis based on historical trends to forecast future performance over the next two to three years, particularly from a sales pipeline perspective."
"Certain functions have occasional performance issues."
"Zoho CRM has a rule engine or a place where you can set certain rules. That's not evolved very much. They could improve this within the platform."
 

Pricing and Cost Advice

Information not available
"Zoho CRM is an expensive tool."
"The solution has standard pricing plans."
"If you compare the pricing with SAP, it is well priced and you are able to pay as you go."
"This solution is less expensive than Salesforce."
"We pay for an annual license to use this solution."
"We have an annual license fee that costs $12,000."
"It is around $1000 a month."
"There is an annual license."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
13%
Construction Company
11%
Manufacturing Company
11%
Comms Service Provider
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business49
Midsize Enterprise6
Large Enterprise10
 

Questions from the Community

What needs improvement with LeadSquared Sales + Mobile CRM?
LeadSquared Sales + Mobile CRM could improve on the integration level, as the process sometimes takes seven to ten days, requiring internal evaluations, order form sharing, and billing issues. Addi...
What is your primary use case for LeadSquared Sales + Mobile CRM?
I typically use LeadSquared Sales + Mobile CRM as a platform to nurture raw leads to form conversion and on the second step, from form to fee conversion from prospective students who are looking fo...
What advice do you have for others considering LeadSquared Sales + Mobile CRM?
I advise others considering LeadSquared Sales + Mobile CRM to give it a try, as it is user-friendly and easy to access. They can negotiate pricing and customization with LeadSquared Sales + Mobile ...
What is your experience regarding pricing and costs for Zoho CRM?
My experience with pricing, setup cost, and licensing is that those details were taken care of by our operations team, and I am not sure about the specifics.
What needs improvement with Zoho CRM?
I think Zoho CRM can be improved because everything is good, but the UI can be improved. That is the main area where improvements are needed.
What is your primary use case for Zoho CRM?
My main use case for Zoho CRM is to maintain our prospects database, track our email interactions, and manage our entire sales operations. A quick specific example of how I use Zoho CRM in my daily...
 

Overview

 

Sample Customers

Information Not Available
JetHub, Anderson Sales Advantage, ActionCoach, Milagro Advisory Group, TECO Pneumatic, Proteomics Consult
Find out what your peers are saying about Microsoft, Zoho, Salesforce and others in CRM. Updated: September 2026.
915,325 professionals have used our research since 2012.