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Menlo Secure vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Menlo Secure
Ranking in Secure Web Gateways (SWG)
26th
Average Rating
9.2
Reviews Sentiment
6.7
Number of Reviews
5
Ranking in other categories
Firewalls (51st), ZTNA (24th), Cloud Security Remediation (9th)
Zscaler Internet Access
Ranking in Secure Web Gateways (SWG)
3rd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
59
Ranking in other categories
Internet Security (2nd)
 

Mindshare comparison

As of May 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.3%, up from 2.0% compared to the previous year. The mindshare of Menlo Secure is 2.2%, up from 1.3% compared to the previous year. The mindshare of Zscaler Internet Access is 10.3%, down from 14.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Zscaler Internet Access10.3%
iboss3.3%
Menlo Secure2.2%
Other84.2%
Secure Web Gateways (SWG)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
reviewer2701794 - PeerSpot reviewer
Head Of Bluechip Enterprise at a manufacturing company with 51-200 employees
Provides strong protection and multiple use cases but struggles with market recognition
There aren't specific areas for improvement; however, they're not as well known as the big vendors such as Palo Alto. Menlo Secure is a smaller company with limited resources and funding, which makes it challenging to compete with larger companies such as Palo and Cisco. What can be improved is market awareness and adoption of the technology. When selling it in the channel, regardless of how good the technology might be, success depends more on market adoption and awareness.
Mohan Janarthanan - PeerSpot reviewer
Associate Vice President at Novac Technology Solutions
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iboss is definitely very good in terms of service."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"The security aspect of the solution, particularly the malware behind it, is excellent."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"The console is cloud-based, which is something I really appreciate."
"Either you have access to something or don't have access to it, and if you do, we can ensure, 100 percent of the time, that there is nothing malicious that is going to impact our system in any way."
"The fact that it is a cloud proxy solution is another feature we like. For example, if you acquire a new company, you can use it to protect that new company without the need to install anything physically on their networks."
"For us, the primary goal is protection on the web, and that's extremely important. We're not using any of the other services at this time. The web part is key to the success of the organization. It gives us the ability to protect. It can isolate. It opens the session in an isolated format so that the code isn't running locally. It is running over in the Menlo environment, not in ours. It is not running on the local computer, whereas if you were to go to a normal website, it would run Java or something else on the local machine and potentially execute the malicious code locally. So, it does give us that level of protection."
"We are not aware of a single compromise from the web since implementing the solution."
"The solution is invisible to our end users, so it doesn't have any impact on their work or performance."
"This security technology addresses risk and enables people to conduct business without that risk, which is where the ROI is realized."
"Accessing the internet with a proxy from anywhere is the most valuable feature. It ensures that users are only able to browse legitimate websites. If they happen to go to a legitimate website with a malicious payload, the isolation feature will take care of that."
"It has reduced security events to follow up on. While it is not 100%, there has been probably a 90% or more reduction. We were getting hit left, right, and center constantly from people browsing the Internet and hitting bad websites. It was not just bad websites that were stood up to be malicious, but good sites that were compromised."
"The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that."
"The ROI of the solution is excellent."
"One on the main benefits is protection all time from anywhere."
"​After a proper implementation, the maintenance is very low.​"
"Zscaler has helped to reduce the time we spend managing security policies, significantly lowered the number of FTEs needed to manage the environment, and has definitely helped reduce the number of infected devices in our organization by proactively preventing attacks."
"The solution offers a distributed organization to master and to control all of the endpoints."
"The solution's most valuable features are its reliability and availability, measured by the number of ports it offers."
"Zscaler offers the best service since you are protected wherever you are."
 

Cons

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"The dashboards for local use could be better."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"Currently, I don't have a good way to see which of my rules are being used in the access control lists."
"Menlo Secure is a smaller company with limited resources and funding, which makes it challenging to compete with larger companies such as Palo and Cisco."
"We are now transitioning to another solution. The main reason for that is that managing all of the exceptions and troubleshooting all of the issues our users have had connecting to the internet has become too significant in terms of workload, compared to what we hope we will have with another solution."
"Currently, I don't have a good way to see which of my rules are being used in the access control lists. I have numerous entries, but are they all still needed? A report that would show me my list of who is allowed and whether we're actually using it would be useful because I can then go clean up my list. It would be easier to manage. We would eliminate the vulnerability of unused services."
"We are now transitioning to another solution. The main reason for that is that managing all of the exceptions and troubleshooting all of the issues our users have had connecting to the internet has become too significant in terms of workload, compared to what we hope we will have with another solution."
"In the best of all worlds, we wouldn't have to make any exceptions. However, that is a big ask because a lot of that depends on how websites are constructed. For example, there are some very complex, application-oriented sites that we end up making exceptions for. It is really not that big an issue for us to make the exceptions. We feel like we are doing that without a huge impact on our security posture, but we do have to make some exceptions for complex sites, e.g., mostly SaaS-type sites and applications."
"The user monitoring could still be improved."
"In the best of all worlds, we wouldn't have to make any exceptions. For example, there are some very complex, application-oriented sites that we end up making exceptions for."
"The main issue with Zscaler Internet Access is proxy IP detection, which sometimes makes sites inaccessible."
"One thing that they could improve is the ability to import rules from other platforms."
"Zscaler should continue to make the user interface better. They should also improve the backup network and continue to expand it so that it can handle larger numbers of customers."
"Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative."
"With the pricing structure that they currently have, it is only for big customers."
"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again."
"Initially there were issues in terms of stability and improved a lot now."
"There are a few features that are not compatible with the Azure cloud."
 

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The solution is expensive. It's more expensive than the solution I previously used. Compared with the other cloud-based solutions, it's very competitive."
"We save a ton of money and time. Previously, the numerous hits that we were receiving from our security tools, prior to implementing them, had to all be chased down, dispositioned, and endpoints had to be reimaged. It was just a ton of effort to do all that. That is where the savings from time and money come in."
"It is appropriately priced for what they're doing for us. Considering the protection provided, I feel their pricing is spot-on."
"The pricing is an issue. It is expensive compared to other firewalls on the market."
"The pricing for Zscaler Internet Access could be made cheaper."
"The solution is a little bit expensive. On a scale of one to five, I would rate it as a three."
"There are multiple bundles: enterprise, business, and transformation. Transformation includes all the features, but recently I've seen a few more line items that are additional costs. Overall, it's expensive."
"We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
"Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features."
"​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
"Price-wise, the tool is reasonable compared to the other products in the market but it is not a very low-priced tool. The solution does provide value for money."
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Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
893,244 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
9%
Construction Company
7%
Manufacturing Company
14%
Retailer
10%
Computer Software Company
9%
Construction Company
9%
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
11%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise7
Large Enterprise8
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise10
Large Enterprise37
 

Questions from the Community

What needs improvement with iboss?
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent ...
What is your primary use case for iboss?
We used iBoss mainly for Internet Access by having an Agent on Windows laptops Primarily because when we try to use i...
What is your experience regarding pricing and costs for iboss?
I am not involved in pricing, but as per the information I have, during that time, the Blue Coat proxies we were usin...
What needs improvement with Menlo Security Secure Web Gateway?
There aren't specific areas for improvement; however, they're not as well known as the big vendors such as Palo Alto....
What is your primary use case for Menlo Security Secure Web Gateway?
People are mainly using it for zero trust web access. Menlo Secure is built from the ground up to provide zero basic ...
What advice do you have for others considering Menlo Security Secure Web Gateway?
Secure file sharing and data protection is not exactly what Menlo Secure is designed to do. While it can handle some ...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What is your experience regarding pricing and costs for Zscaler Internet Access?
It is only for big companies currently and they only focus on that. That is one of the problems to get into the marke...
 

Also Known As

iBoss Cloud Platform
Menlo Security Web Security, Menlo Web Security
ZIA
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Information Not Available
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Menlo Secure vs. Zscaler Internet Access and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.