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Microsoft 365 Business vs Windows Autopilot comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 13, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft 365 Business
Ranking in Mobile Device Management (MDM)
2nd
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
252
Ranking in other categories
Content Collaboration Platforms (6th)
Windows Autopilot
Ranking in Mobile Device Management (MDM)
8th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Mobile Device Management (MDM) category, the mindshare of Microsoft 365 Business is 5.3%, down from 5.4% compared to the previous year. The mindshare of Windows Autopilot is 4.2%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Device Management (MDM) Mindshare Distribution
ProductMindshare (%)
Microsoft 365 Business5.3%
Windows Autopilot4.2%
Other90.5%
Mobile Device Management (MDM)
 

Featured Reviews

Jitender Singh - PeerSpot reviewer
Principle Consultant at Akaal Cyber Solutions
Comprehensive cloud tools have unified identity security and device management for my clients
I would suggest a lower cost for my clients because Microsoft 365 has many other licenses that provide different types of features. Microsoft 365 Business covers most of their requirements, and for the other parts, they use other third-party tools for cybersecurity. Although Microsoft 365 Business offers some cybersecurity features, it does not offer everything, such as endpoint detection response and mitigation. For those, clients need to buy a higher version of a license, such as Enterprise E1 or E5. I think Microsoft 365 Business can be improved if it adds more features such as endpoint detection or more features from Microsoft Defender, including cloud app security. With cloud app security, the application status or application logs can be monitored. Currently, cloud app security is not part of Microsoft 365 Business. You have to purchase a standalone license for that. If that can be added, it can increase the volume of purchases for Microsoft 365 Business.
ShubhamAgarwal - PeerSpot reviewer
Senior CyberSecurity Specialist at LTIMindtree
Streamlined endpoint deployment has improved configuration and security workflows
It's a great tool that provides a lot of assistance from the Windows perspective with configuration and many other things. The newest feature that came up with AI is particularly valuable. I haven't used much of Windows Autopilot as it's very new to me. It's a cloud-based technology from Microsoft for performing the setup and pre-configuration of Windows devices. The way it assists in automated setup and streamlined deployment is great. I don't see any cons as of now.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I do not see any other comparable alternative solution as comprehensive as this one."
"SharePoint is probably the most valuable feature for me."
"We use Microsoft 365 Business for Teams and SharePoint."
"It is easy to use. It has a lot of wonderful features."
"The initial setup is pretty simple."
"Overall, Microsoft 365 Business is a stable product."
"In terms of user experience, it is very easy to use and flexible."
"I would recommend this solution to others who are interested in using it."
"The way Windows Autopilot assists in automated setup and streamlined deployment is great."
"Windows Autopilot's most valuable features are its automatic enrollment functionality and ability to detect and configure new devices seamlessly."
"Windows Autopilot automates much of the setup process when delivering computers with a specific image to multiple employees simultaneously. It streamlines the configuration loading process, making it more unattended and yielding consistent results. This eliminates the need for an engineer to input data on each machine manually."
"The most effective feature of Windows Autopilot for managing deployments is the automation."
"It is the only choice if you're managing Windows devices with Intune and Azure."
"The solution is very stable."
"Its most valuable feature is imaging, it takes very less time for processing."
"The most valuable aspect of Windows Autopilot is its automation features, which allow preset regulations and configurations."
 

Cons

"The price of the subscription for the solution could be less expensive."
"Of late, the support has been very patchy at Microsoft's end."
"The downside of Microsoft 365 Business stems from the fact that it is a bit of a pricey product."
"Lately we are not satisfied with the support."
"This product could be improved by adding certain drawing tool capabilities. It still uses the Visio drawing tool which is not that great, and it's time for an upgrade."
"It would be nice if we had the option to open a document even if it was created with another application."
"More integration with Cortana would be helpful. I use Cortana, but it doesn't give very contextual reminders."
"The platform's security aspect needs improvement. They should include an inbuilt security feature."
"If Microsoft can automatically add the license serial numbers, or have a method for us to get those serial numbers added to Windows Autopilot, apart from having to go through the device manufacturer that would greatly improve the solution."
"We encounter issues with re-registering devices in the Azure domain."
"I think they can improve the time it takes to provide the exact solution which will assist in rectifying a particular issue."
"Windows Autopilot could improve its user interface. While it is a good tool, there are other options available that are more user-friendly."
"They could provide an executable and user-friendly wizard for installation and automatic removal, making it easier for users."
"The Azure and Intune platform is not always available and quite often, there are service outages."
 

Pricing and Cost Advice

"I have no issues with the pricing and licensing is on a yearly basis."
"The price is fine."
"Its price is what you would expect today from a software-as-a-service offering. It is somewhere around $10 per user per month."
"It is certainly expensive, but you need it, so you pay for it. There is not much price negotiation, but the product is good. We're going to keep using it despite it being expensive. There isn't any good alternative."
"The base price is reasonable, but when it comes to the specialized tools for servers, the cost can become quite high."
"The tool’s licensing and pricing are interconnected. There are different levels of licensing."
"The licensing fee is paid yearly."
"There would be licensing costs because Microsoft 365 Business requires a product key and a license to be present in order to use its products."
"As far as I know, there isn't an additional cost specifically for Windows Autopilot itself. You'll need to consider the licensing fees for the software you install on the machines, such as Windows and Office. Overall, it is a valuable tool that simplifies the deployment process, making life easier for those involved."
"We are required to have a license for either EMS, E5, or E2."
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Top Industries

By visitors reading reviews
Construction Company
20%
Marketing Services Firm
9%
Financial Services Firm
8%
Outsourcing Company
8%
Financial Services Firm
13%
Computer Software Company
9%
Manufacturing Company
9%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business115
Midsize Enterprise44
Large Enterprise104
By reviewers
Company SizeCount
Small Business5
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft 365 Business?
My experience with pricing, setup cost, and licensing shows that pricing is reasonable, but it depends on the plan, as some advanced security features require higher-tier licenses.
What needs improvement with Microsoft 365 Business?
I have one concern regarding Microsoft 365 in Outlook; if I am using the new Outlook version and I have sent an email to someone using the Classic Outlook, I am not able to recall it, as to recall ...
What is your primary use case for Microsoft 365 Business?
Since I joined my organization, I have been using Microsoft 365 Business for almost two years. Microsoft 365 Business is used for applications like Teams, Outlook, Excel, and Word, which are common...
What is your experience regarding pricing and costs for Windows Autopilot?
For smaller organizations, they can get it, though it would be a bit expensive.
What needs improvement with Windows Autopilot?
I think they can improve the time it takes to provide the exact solution which will assist in rectifying a particular issue. Maybe they could support other devices other than Windows, such as Mac a...
What is your primary use case for Windows Autopilot?
I work with Microsoft Sentinel, which is a Logic Apps and SIEM solution. I work with the M365 suite, including Microsoft 365 Defender, XDR, and Microsoft Sentinel. I work as a consultant with these...
 

Also Known As

Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
No data available
 

Overview

 

Sample Customers

Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Information Not Available
Find out what your peers are saying about Microsoft 365 Business vs. Windows Autopilot and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.