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MSP360 Backup vs Microsoft DPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft DPM
Ranking in Backup and Recovery
39th
Average Rating
7.2
Reviews Sentiment
6.1
Number of Reviews
21
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
55th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (45th), Disaster Recovery (DR) Software (33rd), MSP Backup (6th)
 

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of Microsoft DPM is 0.9%, down from 1.1% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Microsoft DPM0.9%
MSP360 Backup1.1%
Other98.0%
Backup and Recovery
 

Featured Reviews

Nirukshitha Gamage - PeerSpot reviewer
Senior Manager - System Infrastructure Software Support Team at DMS Electronics (Pvt) Ltd
User finds setup straightforward but seeks wider platform support and advanced features
Microsoft DPM could implement backup capabilities for third-party systems such as Linux. They also need to consider other features such as replication to DR sites, similar to what Veeam and other products offer. Microsoft DPM didn't have that capability at that time. If they want to remain competitive in the market, they need to observe the competition and implement improvements. The backup should have compression, deduplication, and DR replication. They should also improve monitoring of the environment. Microsoft DPM didn't have these basics at that time. If they had continued development on the products, they could have reached a higher level, especially given Microsoft's significant presence and majority of servers. Microsoft DPM didn't have any support structure in the backend. If they had a support structure, we could have escalated issues. I never received any support from Microsoft DPM.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, I really like the product, it's very user-friendly, and I can do everything I need to do."
"Its capability to give a BMR for all the workstations that I want to connect to."
"Microsoft support for this product is very good."
"The most valuable feature is the total integration of the System Center solution."
"The solution is stable and reliable; it doesn't crash or break down, there aren't bugs or glitches, and it works well."
"Microsoft DPM was more affordable for customers compared to other products such as Veritas, which were somewhat expensive."
"Microsoft DPM provides enhanced security and streamlines processes through automation, which results in better security for users."
"It is almost perfect for Microsoft products. It is not a very powerful tool, but it is okay for small sites and small businesses with Microsoft products. It is easy to use for backup and restore. It is good for backing up Microsoft servers such as Exchange and SharePoint servers."
"Provides connectivity to a lot of different cloud storage solutions."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"Technical support is very good."
"MSP360 Backup's most valuable feature is its backup interface."
"It has allowed me to implement a cost effective, highly configurable solution."
"The solution is simple to use and easy to configure."
"I would recommend the solution; it's a very trustworthy solution."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
 

Cons

"Microsoft DPM could improve if it was available in a public or private cloud."
"Setting up the solution can be complex."
"Every day I have to log in and look at agent alerts and failures that I have to resolve."
"It can back up, yet it lacks features compared to Veeam."
"Microsoft DPM could improve by adding S3 backup to S3 storage capabilities."
"It needs portability for other vendors. It is good for backing up Microsoft servers, but it doesn't support third-party solutions such as Oracle Database."
"Recent minor upgrade required a reboot of all of my protected 2008 servers. This I considered unacceptable as I had to reschedule an outage window to reboot 100+ servers."
"To evaluate the solution's abilities and its performance under demanding conditions, it is recommended to carry out a stress test."
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
 

Pricing and Cost Advice

"I think Microsoft DPM pricing is reasonable. The additional costs are related to storage and technical support."
"Microsoft DPM is a free solution. However, we pay approximately $3,000 annually for support."
"Microsoft DPM can be considered as an expensive solution for smaller or medium enterprises, but we have been satisfied with the price structure as it is fixed and it offers a variety of useful features"
"Pricing is reasonable although can be quite a large upfront cost."
"The solution is expensive."
"We have a very good return on investment."
"It provides a good cost savings compared to our previous cloud backup."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"Its pricing needs improvement."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
10%
Government
8%
Non Profit
5%
Financial Services Firm
12%
Construction Company
11%
Comms Service Provider
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise7
Large Enterprise7
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft DPM?
The pricing of Microsoft solutions rates in the middle range at five out of ten.
What needs improvement with Microsoft DPM?
Microsoft DPM could improve by adding S3 backup to S3 storage capabilities. AI integration is not necessary for backups as this is not a security solution.
What is your primary use case for Microsoft DPM?
We use Microsoft DPM for backup servers. ManageEngine is used to manage workstations and servers, and Operation Manager is used for monitoring.
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Also Known As

DPM, Data Protection Manager, MS DPM
Cloudberry Backup
 

Overview

 

Sample Customers

Medical Park, Centropol Energy, a.s., NCFE, D & H Distributing, Metalor, Colosseum, a.s., Sanitas S.A., Icebreaker
StratX
Find out what your peers are saying about MSP360 Backup vs. Microsoft DPM and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.