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MSP360 Backup vs Microsoft DPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft DPM
Ranking in Backup and Recovery
37th
Average Rating
7.2
Reviews Sentiment
6.1
Number of Reviews
21
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
58th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (47th), Disaster Recovery (DR) Software (33rd), MSP Backup (7th)
 

Mindshare comparison

As of March 2026, in the Backup and Recovery category, the mindshare of Microsoft DPM is 0.9%, down from 1.2% compared to the previous year. The mindshare of MSP360 Backup is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Microsoft DPM0.9%
MSP360 Backup0.9%
Other98.2%
Backup and Recovery
 

Featured Reviews

Nirukshitha Gamage - PeerSpot reviewer
Senior Manager - System Infrastructure Software Support Team at DMS Electronics (Pvt) Ltd
User finds setup straightforward but seeks wider platform support and advanced features
Microsoft DPM could implement backup capabilities for third-party systems such as Linux. They also need to consider other features such as replication to DR sites, similar to what Veeam and other products offer. Microsoft DPM didn't have that capability at that time. If they want to remain competitive in the market, they need to observe the competition and implement improvements. The backup should have compression, deduplication, and DR replication. They should also improve monitoring of the environment. Microsoft DPM didn't have these basics at that time. If they had continued development on the products, they could have reached a higher level, especially given Microsoft's significant presence and majority of servers. Microsoft DPM didn't have any support structure in the backend. If they had a support structure, we could have escalated issues. I never received any support from Microsoft DPM.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its capability to give a BMR for all the workstations that I want to connect to."
"The automated procedure is quite good for us, as it is able to capture all of the information that we require."
"The user interface is very good. The reporting and monitoring features are also good."
"The most valuable feature is that DPM has an index so individual files can be searched."
"One of the most effective features of Microsoft DPM is its integration with the entire Microsoft ecosystem."
"Data Protection Manager provides data protection to your business system which covers every challenge posed by VMs migration."
"I like the core backup feature. I also like the file server backup feature. I find Microsoft DPM interesting because it has fantastic integration with Microsoft products. For example, in Exchange and SharePoint, DPM is excellent when it comes to backing up data. It also does a decent job with open-source products."
"Microsoft support for this product is very good."
"The solution is easy to access and handles things efficiently."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The initial setup is very easy. It's not overly complex."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"It has allowed me to implement a cost effective, highly configurable solution."
"MSP360 Backup's most valuable feature is its backup interface."
"Client-side encryption minimizes worries about data being captured on the back-end."
 

Cons

"You have only a few settings and if you change them for some special configurations, it's very difficult."
"The user friendliness could be improved."
"Optimization of fabric administrator cause management problem to arise in backup administrator as it leads to the backup software failure in a manner that cannot be foreseen or anticipated finding backup administrators unawares."
"The problem lies with the 2019 version, it's the file system they’re using."
"Microsoft DPM didn't have any support structure in the backend. If they had a support structure, we could have escalated issues. I never received any support from Microsoft DPM."
"It needs portability for other vendors. It is good for backing up Microsoft servers, but it doesn't support third-party solutions such as Oracle Database. It depends on Microsoft Volume Shadow Copy, especially for Hyper-V, which has a lot of problems. They should enhance the Volume Shadow Copy functionality. Its reporting should also be better. Reporting is too weak in DPM."
"Compatibility and integration with other products needs improvement."
"The real hands-on experience with DPM is that it's difficult to set up unless you get it right first time, the agent processes gobble CPU and i/o, and if you're unfortunate enough for your DPM primary to go awol, you're faced with building a complete DPM network again because the secondary/ies will refuse full backups if the primary isn't there."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The solution's pricing is very high."
 

Pricing and Cost Advice

"Microsoft DPM is a free solution. However, we pay approximately $3,000 annually for support."
"Microsoft DPM can be considered as an expensive solution for smaller or medium enterprises, but we have been satisfied with the price structure as it is fixed and it offers a variety of useful features"
"I think Microsoft DPM pricing is reasonable. The additional costs are related to storage and technical support."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"It provides a good cost savings compared to our previous cloud backup."
"Pricing is reasonable although can be quite a large upfront cost."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"We have a very good return on investment."
"Its pricing needs improvement."
"I rate the price of MSP360 Backup a seven out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
9%
Government
9%
Retailer
6%
Manufacturing Company
10%
Financial Services Firm
7%
Comms Service Provider
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise7
Large Enterprise7
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft DPM?
The pricing of Microsoft solutions rates in the middle range at five out of ten.
What needs improvement with Microsoft DPM?
Microsoft DPM could improve by adding S3 backup to S3 storage capabilities. AI integration is not necessary for backups as this is not a security solution.
What is your primary use case for Microsoft DPM?
We use Microsoft DPM for backup servers. ManageEngine is used to manage workstations and servers, and Operation Manager is used for monitoring.
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Also Known As

DPM, Data Protection Manager, MS DPM
Cloudberry Backup
 

Overview

 

Sample Customers

Medical Park, Centropol Energy, a.s., NCFE, D & H Distributing, Metalor, Colosseum, a.s., Sanitas S.A., Icebreaker
StratX
Find out what your peers are saying about MSP360 Backup vs. Microsoft DPM and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.