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MSP360 Backup vs Microsoft DPM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft DPM
Ranking in Backup and Recovery
36th
Average Rating
7.2
Reviews Sentiment
6.1
Number of Reviews
21
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
51st
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (36th), Disaster Recovery (DR) Software (30th), MSP Backup (6th)
 

Mindshare comparison

As of November 2026, in the Backup and Recovery category, the mindshare of Microsoft DPM is 0.9%, up from 0.9% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Microsoft DPM0.9%
MSP360 Backup1.1%
Other98.0%
Backup and Recovery
 

Featured Reviews

Nirukshitha Gamage - PeerSpot reviewer
Senior Manager - System Infrastructure Software Support Team at DMS Electronics (Pvt) Ltd
User finds setup straightforward but seeks wider platform support and advanced features
Microsoft DPM could implement backup capabilities for third-party systems such as Linux. They also need to consider other features such as replication to DR sites, similar to what Veeam and other products offer. Microsoft DPM didn't have that capability at that time. If they want to remain competitive in the market, they need to observe the competition and implement improvements. The backup should have compression, deduplication, and DR replication. They should also improve monitoring of the environment. Microsoft DPM didn't have these basics at that time. If they had continued development on the products, they could have reached a higher level, especially given Microsoft's significant presence and majority of servers. Microsoft DPM didn't have any support structure in the backend. If they had a support structure, we could have escalated issues. I never received any support from Microsoft DPM.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution really does great recovery."
"Moving to this solution has improved our backup capability."
"Microsoft DPM's is easy to set up."
"I like the core backup feature. I also like the file server backup feature. I find Microsoft DPM interesting because it has fantastic integration with Microsoft products. For example, in Exchange and SharePoint, DPM is excellent when it comes to backing up data. It also does a decent job with open-source products."
"It is almost perfect for Microsoft products. It is not a very powerful tool, but it is okay for small sites and small businesses with Microsoft products. It is easy to use for backup and restore. It is good for backing up Microsoft servers such as Exchange and SharePoint servers."
"Microsoft DPM provides enhanced security and streamlines processes through automation, which results in better security for users."
"Microsoft support for this product is very good."
"Microsoft DPM is scalable."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"Technical support is very good."
"It has allowed me to implement a cost effective, highly configurable solution."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"The most valuable feature of MSP360 Backup is its reliability."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
 

Cons

"Microsoft DPM could improve if it was available in a public or private cloud."
"You have only a few settings and if you change them for some special configurations, it's very difficult."
"Management reporting could be improved."
"Recent minor upgrade required a reboot of all of my protected 2008 servers. This I considered unacceptable as I had to reschedule an outage window to reboot 100+ servers."
"Additional Hyper-V knowledge would be great."
"It can back up, yet it lacks features compared to Veeam."
"There is a very poor online user community in terms of people blogging about their experiences with DPM."
"Optimization of fabric administrator cause management problem to arise in backup administrator as it leads to the backup software failure in a manner that cannot be foreseen or anticipated finding backup administrators unawares."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The solution's pricing is very high."
"The interface could use some updating."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The product could be more user-friendly."
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
 

Pricing and Cost Advice

"I think Microsoft DPM pricing is reasonable. The additional costs are related to storage and technical support."
"Microsoft DPM can be considered as an expensive solution for smaller or medium enterprises, but we have been satisfied with the price structure as it is fixed and it offers a variety of useful features"
"Microsoft DPM is a free solution. However, we pay approximately $3,000 annually for support."
"Pricing is reasonable although can be quite a large upfront cost."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"I rate the price of MSP360 Backup a seven out of ten."
"We have a very good return on investment."
"Its pricing needs improvement."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"It provides a good cost savings compared to our previous cloud backup."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Comms Service Provider
7%
Government
7%
Healthcare Company
7%
Comms Service Provider
13%
Financial Services Firm
13%
Construction Company
12%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise7
Large Enterprise7
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft DPM?
The pricing of Microsoft solutions rates in the middle range at five out of ten.
What needs improvement with Microsoft DPM?
Microsoft DPM could improve by adding S3 backup to S3 storage capabilities. AI integration is not necessary for backups as this is not a security solution.
What is your primary use case for Microsoft DPM?
We use Microsoft DPM for backup servers. ManageEngine is used to manage workstations and servers, and Operation Manager is used for monitoring.
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Also Known As

DPM, Data Protection Manager, MS DPM
Cloudberry Backup
 

Overview

 

Sample Customers

Medical Park, Centropol Energy, a.s., NCFE, D & H Distributing, Metalor, Colosseum, a.s., Sanitas S.A., Icebreaker
StratX
Find out what your peers are saying about MSP360 Backup vs. Microsoft DPM and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.