MSP360 Backup vs Microsoft DPM comparison

Microsoft and MSP360 are both solutions in the Backup and Recovery category. Microsoft is ranked #41 with an average rating of 7.8, while MSP360 is ranked #56. Microsoft holds a 0.9% mindshare in BRS, compared to MSP360’s 1.1% mindshare. Additionally, 73% of Microsoft users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Microsoft DPM

Read 21 Microsoft DPM reviews

3,538 Views
3,184 Comparison Views

73% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

4,516 Views
2,755 Comparison Views

100% willing to recommend

Microsoft DPM

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 25, 2026

Microsoft DPM and MSP360 Backup are both active in the data protection market. MSP360 Backup is often preferred for its robust features and ease of deployment, whereas Microsoft DPM is favored in environments tightly integrated with Microsoft products.

Features: Microsoft DPM offers seamless integration with Microsoft ecosystems, efficient backup and disaster recovery specifically for Windows servers and clients, and strong data protection within these environments. MSP360 Backup stands out due to its versatile cloud integrations, cross-platform support, and flexible backup management options suitable for various platforms and storage solutions. Its dashboard offers intuitive management of backups across diverse environments.

Room for Improvement: Microsoft DPM could enhance its non-Microsoft platform support, simplify its setup process, and improve flexibility for cloud storage. It may also address the issues transient in updates affecting older versions. MSP360 Backup could benefit from expanding its integration with enterprise security solutions, optimizing its interface for more advanced configurations, and reducing its reliance on third-party cloud services for storage.

Ease of Deployment and Customer Service: MSP360 Backup provides a straightforward, cloud-based deployment process that minimizes setup complexity and ongoing maintenance. Its customer service is well-regarded for its responsive and comprehensive support. Microsoft DPM requires a more involved deployment process due to its on-premises nature, but it benefits from a cohesive support system grounded in the Microsoft environment.

Pricing and ROI: Microsoft DPM typically incurs a higher initial investment due to its close integration with the Microsoft ecosystem, but it offers cost-effective long-term value for organizations heavily relying on Microsoft infrastructure. MSP360 Backup, on the other hand, features a scalable pricing model with flexible subscription options that often result in a favorable return on investment, particularly for businesses using a wide range of backup environments.

To learn more, read our detailed MSP360 Backup vs. Microsoft DPM Report (Updated: June 2026).

Buyer's Guide

MSP360 Backup vs. Microsoft DPM

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft DPM

Ranking in Backup and Recovery

41st

Average Rating

7.2

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

No ranking in other categories

MSP360 Backup

Ranking in Backup and Recovery

56th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (44th), Disaster Recovery (DR) Software (33rd), MSP Backup (6th)

Mindshare comparison

As of June 2026, in the Backup and Recovery category, the mindshare of Microsoft DPM is 0.9%, down from 1.1% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Microsoft DPM	0.9%
MSP360 Backup	1.1%
Other	98.0%

Backup and Recovery

Featured Reviews

Nirukshitha Gamage

Senior Manager - System Infrastructure Software Support Team at DMS Electronics (Pvt) Ltd

User finds setup straightforward but seeks wider platform support and advanced features

Microsoft DPM could implement backup capabilities for third-party systems such as Linux. They also need to consider other features such as replication to DR sites, similar to what Veeam and other products offer. Microsoft DPM didn't have that capability at that time. If they want to remain competitive in the market, they need to observe the competition and implement improvements. The backup should have compression, deduplication, and DR replication. They should also improve monitoring of the environment. Microsoft DPM didn't have these basics at that time. If they had continued development on the products, they could have reached a higher level, especially given Microsoft's significant presence and majority of servers. Microsoft DPM didn't have any support structure in the backend. If they had a support structure, we could have escalated issues. I never received any support from Microsoft DPM.

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I recommend Microsoft DPM as it is a cost-effective solution that works."

"Moving to this solution has improved our backup capability."

"Data Protection Manager provides data protection to your business system which covers every challenge posed by VMs migration."

"Its capability to give a BMR for all the workstations that I want to connect to."

"The most valuable feature is the recovery."

"The most valuable feature is the total integration of the System Center solution."

"The most valuable feature is that DPM has an index so individual files can be searched."

"The initial setup is quite straightforward."

More Microsoft DPM pros

"Technical support is very good."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"The most valuable feature of MSP360 Backup is its reliability."

"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"I would recommend the solution; it's a very trustworthy solution."

"The initial setup is very easy. It's not overly complex."

More MSP360 Backup pros

Cons

"There is a very poor online user community in terms of people blogging about their experiences with DPM."

"Microsoft DPM didn't have any support structure in the backend. If they had a support structure, we could have escalated issues. I never received any support from Microsoft DPM."

"Additional Hyper-V knowledge would be great."

"The user friendliness could be improved."

"It needs portability for other vendors. It is good for backing up Microsoft servers, but it doesn't support third-party solutions such as Oracle Database. It depends on Microsoft Volume Shadow Copy, especially for Hyper-V, which has a lot of problems. They should enhance the Volume Shadow Copy functionality. Its reporting should also be better. Reporting is too weak in DPM."

"Microsoft DPM could improve if it was available in a public or private cloud."

"The stability in Microsoft DPM 2015 was better than the 2019 version; we have had some problems."

"The user interface can be improved quite a bit."

More Microsoft DPM cons

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"The solution's pricing is very high."

"The product could be more user-friendly."

"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The interface could use some updating."

"The graphics are looking a bit old and should be updated."

More MSP360 Backup cons

Pricing and Cost Advice

"Microsoft DPM is a free solution. However, we pay approximately $3,000 annually for support."

"Microsoft DPM can be considered as an expensive solution for smaller or medium enterprises, but we have been satisfied with the price structure as it is fixed and it offers a variety of useful features"

"I think Microsoft DPM pricing is reasonable. The additional costs are related to storage and technical support."

"Its pricing needs improvement."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"Pricing is reasonable although can be quite a large upfront cost."

"The solution is expensive."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"It provides a good cost savings compared to our previous cloud backup."

"We have a very good return on investment."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

11%

Computer Software Company

10%

Government

Construction Company

15%

Financial Services Firm

13%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	7
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for Microsoft DPM?

The pricing of Microsoft solutions rates in the middle range at five out of ten.

See all answers

What needs improvement with Microsoft DPM?

Microsoft DPM could improve by adding S3 backup to S3 storage capabilities. AI integration is not necessary for backups as this is not a security solution.

See all answers

What is your primary use case for Microsoft DPM?

We use Microsoft DPM for backup servers. ManageEngine is used to manage workstations and servers, and Operation Manager is used for monitoring.

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Comparisons

Veeam Data Platform vs Microsoft DPM

Compared 8% of the time

Dell PowerProtect Data Domain vs Microsoft DPM

Compared 4% of the time

Commvault Cloud vs Microsoft DPM

Compared 3% of the time

OpenText Data Protector vs Microsoft DPM

Compared 3% of the time

Catalogic DPX vs Microsoft DPM

Compared 3% of the time

More Microsoft DPM Competitors

Veeam Data Platform vs MSP360 Backup

Compared 5% of the time

Acronis Cyber Protect vs MSP360 Backup

Compared 4% of the time

Backup4all vs MSP360 Backup

Compared 3% of the time

GoodSync For Business vs MSP360 Backup

Compared 3% of the time

BDRShield vs MSP360 Backup

Compared 3% of the time

More MSP360 Backup Competitors

Product Reports

Buyer's Guide

Microsoft DPM

June 2026

Download Microsoft DPM product report

Buyer's Guide

MSP360 Backup

June 2026

Download MSP360 Backup product report

Also Known As

DPM, Data Protection Manager, MS DPM

Cloudberry Backup

Overview

Microsoft DPM is a comprehensive backup and recovery software that integrates seamlessly with Microsoft applications, providing efficient recovery capabilities and ensuring compatibility across workloads.

Microsoft's Data Protection Manager offers significant integration capabilities with Microsoft applications and Azure Active Directory for Single Sign-On, enhancing scalability through integration with System Center. It supports streamlined backup solutions for both physical and virtual Microsoft environments, with automated operations and a user-friendly interface. While DPM showcases robust file search capabilities, time-saving functionalities, and enhanced security measures, improvements are needed in third-party integrations, backup for external devices, and affordable cloud storage options. Enterprises might face challenges due to complex configurations and limited user-community support.

What are the key features of Microsoft DPM?

Seamless integration with Microsoft Apps: Provides straightforward integration for enhanced operational efficiency.
Efficient Recovery Capabilities: Enables quick data restoration to minimize downtime.
Azure Active Directory Integration: Facilitates Single Sign-On for easier access control.
Compatibility with System Center: Enhances scalability and management efficiency.
Automated Operations: Streamlines backup processes, reducing manual effort.

What benefits should users seek in reviews?

Enhanced Security: Strong file search capabilities contribute to data protection.
Time-Saving: Quick recovery processes improve operational efficiency.
User-Friendly Interface: Simplifies backup management for IT teams.

In industries such as consulting, local government, and data centers, Microsoft DPM plays a critical role in managing backup and recovery operations. Organizations rely on it to safeguard environments, including ERP systems and virtual machines, by supporting daily, weekly, and incremental backups, disaster recovery, and data replication across physical Windows Servers, Hyper-V Servers, SharePoint, and more.

Microsoft

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

Sample Customers

Medical Park, Centropol Energy, a.s., NCFE, D & H Distributing, Metalor, Colosseum, a.s., Sanitas S.A., Icebreaker

StratX

Buyer's Guide

MSP360 Backup vs. Microsoft DPM

June 2026

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