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Microsoft Dynamics AX vs PeopleSoft comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Microsoft Dynamics AX enhances ROI by streamlining financial processes, improving efficiency, and benefiting large-scale operations with centralized management.
Sentiment score
7.4
Organizations achieved 100% ROI with PeopleSoft due to early implementation and low costs, unlike Oracle and SAP.
 

Customer Service

Sentiment score
4.3
Customer service for Microsoft Dynamics AX varies, with partner support rated from 3 to 9, highlighting inconsistency and mixed experiences.
Sentiment score
4.5
PeopleSoft's customer service is satisfactory but criticized for slow responses, mixed technical support, and limited custom solution support.
Microsoft has really good documentation, and they are known for that.
If a customer designs custom applications and encounters issues, PeopleSoft will not provide service for those custom applications.
 

Scalability Issues

Sentiment score
7.2
Microsoft Dynamics AX is scalable for medium to large businesses, but older versions face hardware challenges despite Azure integration.
Sentiment score
7.6
PeopleSoft is scalable, seamlessly integrates new features, and adapts to organizational growth while maintaining performance across diverse business processes.
It struggles with scalability when you need to manage financial reporting or setup for multiple companies.
There are these things called AOS nodes where if you have more users and performance decreases, you can add more servers to the cluster.
This rating reflects the limitation that custom applications do not receive support.
 

Stability Issues

Sentiment score
7.4
Microsoft Dynamics AX is stable with proper setup, but customization and updates can affect performance, requiring manual issue resolution.
Sentiment score
7.5
PeopleSoft is highly stable and reliable, with minimal issues and strong user confidence despite occasional peak usage challenges.
I have not had any major issues with stability.
Small issues take maximum one to two hours to resolve, while major issues take up to 12 hours.
 

Room For Improvement

Microsoft Dynamics AX faces challenges with usability, infrastructure, and integrations, alongside limited resource capacity and costly customization.
PeopleSoft needs improvements in mobile functionality, user interface, performance, scalability, technical support, and user experience to rival modern platforms.
Another drawback is the absence of features like purchase order accruals, critical accounting concepts, and a robust fixed assets module.
It is no longer supported from a security perspective, so it is not getting updated.
Professionals are transitioning due to challenges in availability, scalability, and resource allocation.
 

Setup Cost

Microsoft Dynamics AX is costly with high setup fees and subscriptions, while Business Central offers a budget-friendly alternative.
PeopleSoft pricing is costly, especially in HCM, requiring negotiation and expert management for flexible licensing and quality benefits.
Acquiring a developer license for customization is expensive, costing over one hundred thousand Hong Kong dollars.
 

Valuable Features

Microsoft Dynamics AX offers flexible, user-friendly features with seamless Excel integration, enhancing scalability, customization, and cloud-based project management.
PeopleSoft excels in customization, integration, and functionality; offering adaptability, efficient enterprise management, and robust analytics with minimal coding needed.
The most valuable feature of Microsoft Dynamics AX is its full integration with Excel, allowing for cut and paste functionality between Excel and the system.
Once I have tuned it, it is like a nice running engine. It just continues to run smoothly.
It aids me from an auditing perspective, as it's all system-driven, and cannot be altered.
It provides the easiest way to integrate with third-party applications for data exchange between systems.
 

Categories and Ranking

Microsoft Dynamics AX
Ranking in ERP
6th
Ranking in Activity Based Costing Software
3rd
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
56
Ranking in other categories
No ranking in other categories
PeopleSoft
Ranking in ERP
8th
Ranking in Activity Based Costing Software
4th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
84
Ranking in other categories
Benefits Administration (3rd), Talent Management (5th), Demand Management (1st), Talent Acquisition (4th)
 

Mindshare comparison

As of July 2025, in the ERP category, the mindshare of Microsoft Dynamics AX is 6.0%, down from 6.5% compared to the previous year. The mindshare of PeopleSoft is 2.5%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.
UshaKatyal - PeerSpot reviewer
A mature solution that needs right implementation
I think PeopleSoft HR is pretty good and very mature. The people who built PeopleSoft now work on Workday. Workday has asked me to join them as an employee a few times, but I don't take anyone's employment because Workday isn't very user-friendly. With PeopleSoft, you can do a lot. Oracle now bundles PeopleSoft and calls it Oracle Cloud, but the programs are the same. Recruiters often don't know this and say you're not qualified if you don't have Oracle Cloud experience. However, Oracle has just put PeopleSoft in the cloud and packaged it as Oracle Cloud. Overall, if the solution is implemented correctly, it runs very smoothly. I think people shouldn't customize it. They should use it as is and try to adapt to it. Many people didn't understand PeopleSoft at first. For example, during COVID, some companies hired offshore people who didn't know what they were doing and messed everything up. You need to know the rules and regulations of the country where you're implementing the tool because every country has different rules for HR, benefits, and payroll. Canadian payroll differs from US payroll, but they're on the same platform in the solution. It's a very mature system, but people prefer newer options like Oracle Cloud. I was also involved with SAP S/4HANA. I don't think it's good for the government sector because government workers are a bit lazy about technical things. I understand S/4HANA because I have a technical background. It has a different structure, while PeopleSoft has more of a file and table structure, which is easier. If the tables are set up wrong, things go wrong. But if you know how to set it up correctly, it runs smoothly, and you can adjust it if needed. The problem is that companies are hiring big consulting firms that want money. They hire offshore people who don't know the country's rules and do programming. If you buy a package and still have to do custom programming, why buy the package at all? These days, I'm doing a lot of business process reengineering for people because they don't know how to implement it correctly. If you implement it right, you can reduce manual work. However, it depends on change management and how senior management handles it. It works fine if you implement the tool on-site or hybrid, not cloud and do it correctly. But in a cloud situation, there are problems. Many countries change their payroll and benefits rules often. With the cloud, you can't easily change things. You have to ask the company to make changes, which costs much money. People who don't want an IT department go for the cloud. But I've seen many companies fail with the cloud. The cloud is just everything packaged together. Your data sits in someone else's cloud, and you must accept whatever they do. Payroll is very sensitive. If payroll is wrong, the whole company suffers. I've worked on the financial and school sides, too. I'm comfortable with the tool if it's implemented correctly. But many companies don't implement it right, which is why they might say it is too much. I did a big project for an oil and gas company. I was a program control manager with 51 people under me. We used Oracle, but Oracle isn't as good as PeopleSoft for payroll. If the solution is implemented correctly, it's fine. But you need the right implementer. Big consulting firms often give wrong information and use inexperienced people. For maintenance, PeopleSoft sends updated rules to new tables at year-end. You compile the new tables and start the new year. But you need to know which changes apply to your country. I talk to many senior PeopleSoft people and always get LinkedIn messages about business opportunities. I now help about 50 clients when they have problems, but I'm not traveling. If you know the HR and payroll business well, you can implement anything - PeopleSoft, Oracle, or S/4HANA. I've done all of these. S/4HANA is more complicated and technical. It's similar to an old software called IDMS. You have to be very technical, and if you don't do it right, it won't work. I rate the overall solution a seven out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
11%
Comms Service Provider
6%
Financial Services Firm
6%
University
9%
Government
9%
Manufacturing Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
Microsoft Dynamics AX has several areas that need improvement, particularly when compared to larger systems. It lacks the concept of month-end closing, which is essential for tight control over fin...
What is your primary use case for Microsoft Dynamics AX?
I primarily use Microsoft Dynamics AX ( /products/microsoft-dynamics-ax-reviews ) for the financial module, which includes the general ledger, account payable, account receivable, inventory, and pu...
What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What do you like most about PeopleSoft?
I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it with Power BI.
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
No data available
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health
Find out what your peers are saying about Microsoft Dynamics AX vs. PeopleSoft and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.