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Microsoft Entra ID vs Symantec Advanced Authentication comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra ID
Ranking in Authentication Systems
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
273
Ranking in other categories
Single Sign-On (SSO) (1st), Identity Management (IM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Access Management (1st), Microsoft Security Suite (2nd)
Symantec Advanced Authentic...
Ranking in Authentication Systems
23rd
Average Rating
7.8
Reviews Sentiment
8.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Authentication Systems category, the mindshare of Microsoft Entra ID is 7.8%, down from 16.1% compared to the previous year. The mindshare of Symantec Advanced Authentication is 1.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Microsoft Entra ID7.8%
Symantec Advanced Authentication1.5%
Other90.7%
Authentication Systems
 

Featured Reviews

Stafin Jacob - PeerSpot reviewer
Microsoft 365 Security & Compliance Practice Lead at Invoke
Identity has become our central gatekeeper and has provided secure single sign-on for all users
Microsoft Entra ID can improve by focusing more on new passwordless methods and becoming a primary adopter. One feature we would like to see is the ability to have security questions for password resets. I know the current capability is phasing out, so we do not have an alternative method yet. Customers who already use security questions require a smoother transition for that capability to be available. My experience with the deployment has had some challenges, particularly around the Microsoft MFA campaigns. The hardest part is moving users from a different MFA provider to the Microsoft MFA provider, as it ultimately depends on user activity. In large enterprises with numerous users across various geographies, this transition takes time. If there are ways to exert more control around that process, it would improve the situation.
Umair (Abu Mohaymin) Akhlaque - PeerSpot reviewer
Group CEO at Flexsolutions
Ensures robust security features and ease of deployment, although it may lack some of the more modern authentication options
There has been a need for aggressive development to modernize the product and align it with contemporary security requirements. While the rebranding has been a step forward, further enhancements are essential to meet the evolving demands of the market. It lacks features such as ActiveSync Exchange security, and it doesn't offer alternatives like password-less authentication via biometrics or patches. While Symantec mainly relies on traditional token-based or password-based methods, newer authentication methods are missing from its repertoire. Support services often lack promptness and depth of knowledge, leaving customers waiting for weeks to resolve issues. In the realm of multifactor authentication, swift resolution of problems is critical, as any slowdown or interruption can significantly impact operations. Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has some great features, such as identity governance, and user self-service. The Outlook application is very good and is used by a lot of people even if they are using Google services."
"The implementation of Microsoft Entra ID has impacted my secure access to apps or resources in my environment because it made it easier."
"The solution has a variety of tools. Two of the most valuable features are the ability to create users and to replicate the user account from on-premise to the cloud."
"We can have an audit and we can easily audit logs."
"It's multi-tenant, residing in multiple locations. The authentication happens quickly. Irrespective of whether I'm in Australia, the US, India, or Africa, I don't see any latency. Those are the good features that I rely on."
"The identity and access management piece is probably the most valuable to us."
"The security features, such as attack surface rules and conditional access rules, are the most valuable aspects of Azure AD."
"The interface is well laid out and it is easy to navigate."
"It tells us exactly what we want in terms of authentication to various applications and provides protection for users who access them."
"CA products are the best fit with our backend systems."
"Rules on Risk Authentication are very good."
"Ease of deployment: no need to keep up with physical devices for multi-factor authentication; no software to deploy on end-user computers requiring administrative rights."
"The most valuable feature is that we get a wide range of authentication methods and authentication integrators, so different platforms can get service authentication with transparency to the final user while providing strong authentication forms and connectors."
"It tells us exactly what we want in terms of authentication to various applications and provides protection for users who access them."
"One of the most valuable aspects is its remarkable stability."
"One of the most valuable features of this solution is that it's a strong authentication solution that's able to integrate with applications."
 

Cons

"Customers want to know exactly where they are spending their money, allowing them to assess and potentially save money in those specific areas."
"I would like them to improve the dashboard by presenting the raw data in a more visual way for the logs and events. That would help us understand the reports better."
"The support could be better. Lately, they sort of dropped off a bit in terms of quality."
"Microsoft Entra ID could be improved with more out-of-the-box integrations with other parties."
"There should be guidance on features, especially security features, in Entra ID and whether they are sufficient on their own. The solution could become expensive when paying extra for enhanced security features, so Microsoft needs to offer better clarity on this matter."
"Entra ID has limited integration with non-Microsoft solutions like iOS or Ubuntu. If it worked across different software and all kinds of devices could be managed under it, that would be great."
"There should be a clearer separation between objects held in Entra and Azure, so we don't need to approach the Entra ID team to create rules, policies, and app registrations. It would help if we could make independent IDs on the Azure side to go through that team to create a role, change permissions, or create something for a specific task."
"The transition from on-prem Active Directory to the Azure Cloud was difficult because there aren't group policy objectives."
"We have seen quite a few issues with bugginess. It is indeed pretty buggy and we have had to install some fixes."
"Arcot itself is based on a browser technology. This means that the office ID is effectively stored as a cookie in the browser."
"We have seen quite a few issues with bugginess. It is indeed pretty buggy and we have had to install some fixes."
"The initial setup of the tenant is a big cost element of the service and we were doing multiple tenants for our customer."
"This solution could be improved with risk-based authentication. I think that this product has everything that most customers are looking for, but modern technology has people looking for security tools with risk-based authentication, which they have a separate tool for. If they could integrate this, it would improve Symantec Advanced Authentication. They have to look at what's newly trending and how things are moving forward, and then adapt and adopt those features. Symantec's technical support should also be improved, in terms of response time."
"They definitely need to automate a few processes like the Wiley process."
"It needs faster implementation on the cloud for our customers."
"Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation."
 

Pricing and Cost Advice

"The price is affordable, and we pay around $100 per month."
"The licensing model is straightforward. I don't think there are any issues with the E3 license or E5 license."
"Azure Active Directory is expensive."
"As a nonprofit, we have A5 licenses for nonprofits in education, so we at least have some reduced costs."
"Azure Active Directory has a very extensive licensing model. Most of the features are available in the free and basic version, and then there are premium P1 and P2 editions. The licensing model is based on how many users you have per month. In Australia, for a P1 license, the cost is 8 dollars. With P1 and P2 licenses, you get a lot of goodies around the security side of things. For example, User Identity Protection is available only in P2. These are extra features that allow you to have a pretty good security posture, but most of the required things are available in the free and basic version."
"If you have a different IDP today, I would take a close look at what your licensing looks like, then reevaluate the licensing that you have with Microsoft 365, and see if you're covered for some of this other stuff. Folks sometimes don't realize that, "Oh, I'm licensed for that service in Azure." This becomes one of those situations where you have the "aha" moment, "Oh, I didn't know we can do that. Alright, let's go down this road." Then, they start to have conversations with Microsoft to see what they can gain. I would recommend that they work closely with their TAM, just to make sure that they are getting the right level of service. They may just not be aware of what is available to them."
"We are always looking for better pricing."
"I do not have experience with pricing."
"There are eventually going to be implementation costs. Sometimes you're required to have custom code developments there, so that has to be part of the implementation price."
"The price is reasonable."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Government
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business88
Midsize Enterprise39
Large Enterprise159
By reviewers
Company SizeCount
Small Business2
Large Enterprise7
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Azure Active Directory?
My experience with the pricing, setup costs, and licensing of Microsoft Entra ID is that it is decent.
What needs improvement with Azure Active Directory?
I think Microsoft Entra ID could be improved by assigning permissions to nested groups in the next release.
Ask a question
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Also Known As

Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
CA Advanced Authentication, CA Strong Authentication, CA Risk Authentication, Arcot WebFort, Arcot RiskFort
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
Global bank, Large Filipino Bank and SK Infosec
Find out what your peers are saying about Microsoft Entra ID vs. Symantec Advanced Authentication and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.