No more typing reviews! Try our Samantha, our new voice AI agent.

Microsoft Exchange vs Superhuman comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange
Ranking in Email Applications
2nd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
95
Ranking in other categories
Wireless Email (2nd)
Superhuman
Ranking in Email Applications
14th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Email Applications category, the mindshare of Microsoft Exchange is 9.0%, down from 11.4% compared to the previous year. The mindshare of Superhuman is 2.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
Microsoft Exchange9.0%
Superhuman2.7%
Other88.3%
Email Applications
 

Featured Reviews

SJ
Manager IT Support at Naubahar Bottling Company (Pvt.) Ltd. Gujranwala Pakistan
Efficient email management with seamless integration
We previously used Microsoft Exchange but have moved to an MDN email solution due to cost and user growth Microsoft Exchange is a user-friendly and easy-to-deploy solution, which is beneficial for handling emails even without professional support. It is effective in managing email integration…
Siddharth Mallya - PeerSpot reviewer
Strategic Alliances and Business Development at Onnivation
Email triage solution that actions and handles emails based on preferences
Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs. Superhuman is also a phone app, which is available only on DiOS right now. Because it's not available on Android, you have to use Gmail for your phone, and use Superhuman for your desktop. The search feature could be improved. Currently, Gmail search is a lot more robust because you can filter results based on your requirements. Superhuman does not offer this way of searching which can make emails difficult to find.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is user friendly."
"Microsoft Exchange is a powerful solution, it can easily integrate with Active Directory and other business applications, it does not require any training, it is flexible and simple to use, and when comparing Microsoft Exchange to other solutions, such as Lotus Note, it is more straightforward for business."
"The solution can scale well."
"The flexibility that Microsoft has to offer, especially when it comes to email, is better."
"This solution has improved the collaboration between our organization and our partners and contractors."
"The exchange functionalities are good."
"Exchange's interface is good. All of our engineers like it and are accustomed to using it."
"The most valuable features of Microsoft Exchange are its ease of use, and simplicity of communication, and we can track communications between teams."
"The best feature about Superhuman is the fact that you don't have to manually go through your emails, as this solution segregates your email according to your preferences and how you want to categorize emails."
"It is a productivity-driven email software that is fast, increases your productivity, and cuts down the time you spend compared to traditional email software."
"The best feature about Superhuman is the fact that you don't have to manually go through your emails. This solution segregates your email according to your preferences and how you want to categorize emails."
"It is fast, and it increases your productivity."
 

Cons

"In terms of probability, every now and then there are changes coming and going."
"The management of .pst files and archiving need improvement."
"Deployment should become a bit easier, the process is a bit complicated. You have to have done it one or two times before you get it right. The first time you do it, it won't be perfect. There are a lot of complications compared to Gmail For Business, which is a bit easier when it comes to configuration."
"Some users encounter stability issues. I connect with the support team through my local partner, which takes time."
"There are issues when you add your domain to Microsoft Tenant, and you try to create that. Which is a problem for me."
"Microsoft Exchange could improve security. They can elevate a lot of security features."
"Microsoft Exchange is highly stable. However, after receiving some updates it can be unstable."
"The solution is stable, but it could improve. It's crashing if there is a big mail database."
"Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs."
"It can have a few more integrations."
"It can have a few more integrations. As far as I know, it is being integrated with Salesforce."
"Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs."
 

Pricing and Cost Advice

"Microsoft's licensing structure is too complex, but its prices are affordable, though not cheap."
"The price of Microsoft Exchange is reasonable."
"Exchange is better for medium to large businesses because it can be quite costly for SMB, which may not need all the options the product provides."
"The product is quite cheap."
"I rate Microsoft Exchange's pricing a six out of ten."
"It is not expensive."
"The product pricing is reasonable if you utilize its full suite of features."
"We can get Exchange in the cloud along with the Microsoft 365 license."
"It is fairly expensive. They have monthly and yearly licensing options."
report
Use our free recommendation engine to learn which Email Applications solutions are best for your needs.
893,221 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
9%
Comms Service Provider
9%
Computer Software Company
9%
Construction Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise28
Large Enterprise35
No data available
 

Questions from the Community

How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What is your experience regarding pricing and costs for Microsoft Exchange?
I am aware of pricing aspects, and I would say it is affordable for what it is.
What needs improvement with Microsoft Exchange?
I see some drawbacks and areas for improvement; the quarantining is not fantastic. I think the quarantining is not fantastic because it lets a lot of spam through, and when it is notified of spam, ...
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

Exchange, MS Exchange
No data available
 

Overview

 

Sample Customers

Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
Eat24
Find out what your peers are saying about Microsoft Exchange vs. Superhuman and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.