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Microsoft Exchange vs Superhuman comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange
Ranking in Email Applications
3rd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
94
Ranking in other categories
Wireless Email (2nd)
Superhuman
Ranking in Email Applications
14th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Email Applications category, the mindshare of Microsoft Exchange is 11.3%, down from 11.6% compared to the previous year. The mindshare of Superhuman is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Market Share Distribution
ProductMarket Share (%)
Microsoft Exchange11.3%
Superhuman0.8%
Other87.9%
Email Applications
 

Featured Reviews

ImranShaikh - PeerSpot reviewer
Offers several valuable features including conditional access, identity and access management, and scalability of mailboxes
We use Microsoft Exchange primarily for mailing purposes, both internal and external. We integrate it with other Microsoft tools like Outlook, Word document collaboration, Teams, SharePoint, and more The integration of Microsoft Exchange with other tools allows for seamless collaboration and…
Siddharth Mallya - PeerSpot reviewer
Email triage solution that actions and handles emails based on preferences
Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs. Superhuman is also a phone app, which is available only on DiOS right now. Because it's not available on Android, you have to use Gmail for your phone, and use Superhuman for your desktop. The search feature could be improved. Currently, Gmail search is a lot more robust because you can filter results based on your requirements. Superhuman does not offer this way of searching which can make emails difficult to find.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is good."
"The search tools are good."
"Microsoft Exchange's most valuable feature is that it's old-fashioned communication, meaning it's good for people who aren't able to work comfortably in a cloud environment."
"It integrates well with other tools."
"The integration of Microsoft Exchange with other tools allows for seamless collaboration and increased productivity within teams."
"It is a product that is simple to manage, and easy to use."
"The most valuable features of Microsoft Exchange are its ease of use, and simplicity of communication, and we can track communications between teams."
"For me, the solution is very user-friendly. I've used it a long time and I know where everything is."
"It is fast, and it increases your productivity."
"The best feature about Superhuman is the fact that you don't have to manually go through your emails. This solution segregates your email according to your preferences and how you want to categorize emails."
 

Cons

"The setup is difficult so could be easier."
"Microsoft could improve on Exchange's hybrid deployment or HCW. They need to improve on that because I was having many issues with HCW in our environment at times."
"There are issues when you add your domain to Microsoft Tenant, and you try to create that. Which is a problem for me."
"The solution is stable, but it could improve. It's crashing if there is a big mail database. The Zimbra solution is better in this area."
"Its search functionality can be better. It is currently not really easy. It has the capability to search your mailbox, but it has some restrictions in terms of the number of results that you can retrieve. You can only get around 250 results. If you want to do a deeper search, you need to use different functionalities of the product. The policy that we have for handling emails is that we do not delete emails at all. If I insert the text that I am searching for in the Search field, it only retrieves a limited number of emails. To search for an email from 2010, I need to use different search functions to find what I am looking for. Microsoft can also improve its licensing for its products. Microsoft's licensing is not very easy to understand. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing."
"Microsoft Exchange's customer support could be faster and more knowledgeable."
"Microsoft Exchange could improve by adding artificial intelligence."
"In the version we have, I would like to see better communication between the end device and the Exchange server."
"Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs."
"It can have a few more integrations. As far as I know, it is being integrated with Salesforce."
 

Pricing and Cost Advice

"We can get Exchange in the cloud along with the Microsoft 365 license."
"The price of Microsoft Exchange is reasonable."
"Microsoft Exchange is a very well-priced solution."
"I don't have enough information about the licensing costs of Microsoft Exchange, but I do know that you need two types of licenses to run it. You need the product key and the client access key to activate Microsoft Exchange. This means that apart from the standard Microsoft Exchange licensing fees, you have to pay additional costs."
"The platform has a reasonable price."
"Licensing costs for Microsoft Exchange have increased, but are still fair. For some users, the cost is high considering the number of functions and features they will use."
"Microsoft Exchange is an inexpensive application."
"I rate Microsoft Exchange a four out of ten for pricing because it is quite cheap, and many companies use the solution."
"It is fairly expensive. They have monthly and yearly licensing options."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
9%
Government
9%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise27
Large Enterprise35
No data available
 

Questions from the Community

How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What do you like most about Microsoft Exchange?
The initial setup was straightforward and fast.
What is your experience regarding pricing and costs for Microsoft Exchange?
Microsoft Exchange is costly, and its licensing model can be expensive over time as more users require licenses.
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Also Known As

Exchange, MS Exchange
No data available
 

Overview

 

Sample Customers

Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
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Find out what your peers are saying about Microsoft Exchange vs. Superhuman and other solutions. Updated: September 2025.
869,785 professionals have used our research since 2012.