Microsoft Exchange vs Superhuman comparison

Microsoft and Superhuman are both solutions in the Email Applications category. Microsoft is ranked #3 with an average rating of 7.9, while Superhuman is ranked #14. Microsoft holds a 10.2% mindshare in EA, compared to Superhuman’s 2.0% mindshare. Additionally, 93% of Microsoft users are willing to recommend the solution, compared to 100% of Superhuman users who would recommend it.

Microsoft Exchange

Read 95 Microsoft Exchange reviews

3,631 Views
2,977 Comparison Views

93% willing to recommend

Superhuman

Read 2 Superhuman reviews

380 Views
361 Comparison Views

100% willing to recommend

Microsoft Exchange

Superhuman

Comparison Buyer's Guide

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Executive SummaryUpdated on May 21, 2025

Microsoft Exchange and Superhuman compete in the email client space. Superhuman is perceived as superior due to its innovative features despite a higher price.

Features: Microsoft Exchange offers integration with Microsoft services, calendar and contact management, and high security. Superhuman prioritizes speed and efficiency with keyboard shortcuts, a streamlined interface, and advanced productivity features.

Ease of Deployment and Customer Service: Microsoft Exchange requires extensive setup and IT support due to its integration complexity. Superhuman has a simpler setup and focuses on quick onboarding.

Pricing and ROI: Microsoft Exchange generally offers lower setup costs and good ROI for businesses needing integrated tools. Superhuman is priced higher but targets users seeking improved workflow efficiency and productivity gains.

To learn more, read our detailed Microsoft Exchange vs. Superhuman Report (Updated: February 2026).

Buyer's Guide

Microsoft Exchange vs. Superhuman

February 2026

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Helped 881,707 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Exchange

Ranking in Email Applications

3rd

Average Rating

8.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Wireless Email (2nd)

Superhuman

Ranking in Email Applications

14th

Average Rating

9.0

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Email Applications category, the mindshare of Microsoft Exchange is 10.2%, down from 11.4% compared to the previous year. The mindshare of Superhuman is 2.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Applications Market Share Distribution
Product	Market Share (%)
Microsoft Exchange	10.2%
Superhuman	2.0%
Other	87.8%

Email Applications

Featured Reviews

SaqibJavaid

Manager IT Support at Naubahar Bottling Company (Pvt.) Ltd. Gujranwala Pakistan

Efficient email management with seamless integration

We previously used Microsoft Exchange but have moved to an MDN email solution due to cost and user growth Microsoft Exchange is a user-friendly and easy-to-deploy solution, which is beneficial for handling emails even without professional support. It is effective in managing email integration…

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Siddharth Mallya

Strategic Alliances and Business Development at Onnivation

Email triage solution that actions and handles emails based on preferences

Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs. Superhuman is also a phone app, which is available only on DiOS right now. Because it's not available on Android, you have to use Gmail for your phone, and use Superhuman for your desktop. The search feature could be improved. Currently, Gmail search is a lot more robust because you can filter results based on your requirements. Superhuman does not offer this way of searching which can make emails difficult to find.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup is easy."

"All of Exchange's features are valuable. For example, we can configure the MAPI profile, IM profile, or mobile profile."

"It is a very stable tool...It is a very scalable tool."

"It's an excellent product from Microsoft. It provides more flexibility to the end-users. As it's connected with Teams, it also enables collaboration."

"It is a very scalable solution."

"Exchange's best feature is single sign-on access using the Microsoft Identity framework."

"This solution handles all of our primary functionality including email, message delivery, message archiving and calendars."

"The most valuable features are that you can exchange information, tasks, attachments, and enhance the process in a short amount of time."

More Microsoft Exchange pros

"It is fast, and it increases your productivity."

"The best feature about Superhuman is the fact that you don't have to manually go through your emails. This solution segregates your email according to your preferences and how you want to categorize emails."

Cons

"When we started using Exchange on the cloud, we had a lot of initial problems relating to our main database and we also experienced issues with the accidental deletion of inboxes, amongst other things. In fact, many of the files we had moved to the cloud had disappeared. There also seems to be a problem with the retention of information."

"I don't have the best impression of customer service and support. It should be faster and more clear, and more human. T"

"The filtering of spam needs significant improvement, as many spam emails are not getting detected."

"The biggest issue with Microsoft Exchange is its high cost, especially in pricing for license upgrades and expansion to more users."

"We are not able to use Microsoft Teams due to connection issues. Thus, the product integration with Teams could be improved."

"Exchange can be a little finicky, sometimes, or flakey. Last week, for example, I had gone into my calendar to check on some briefings that I had established, and then went back into my inbox, and suddenly the view had changed. I had no idea what it was that I had done, and I couldn't figure out how to get that view back. I took a productivity hit as a result of that, trying to fix it, due to the fact that it just wasn't what I wanted. It wasn't what I was used to working with. Two different tech support people had to work with me in order to get the view back to what I wanted just so I could be productive."

"The only thing that could be improved is the pricing."

"Sometimes we don't get support quickly enough - for example, if there's some global hacker attack, we don't get served as quickly. The skills of the technical staff can also vary, and Microsoft could perhaps improve their training."

More Microsoft Exchange cons

"Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs."

"It can have a few more integrations. As far as I know, it is being integrated with Salesforce."

Pricing and Cost Advice

"There is an annual cost to use Microsoft Exchange, and the price could be less expensive."

"We are currently using enterprise licenses for the solution. They are different pricing models available. There are individual, cloud-based, and enterprise licenses all with different pricing models. The larger the number of users, the lesser the price. For small to medium companies like us, we feel it is expensive."

"The platform has a reasonable price."

"Microsoft Exchange itself does not require a license, but users who will have mailboxes will require a license. It depends on the number of users to choose which license. If you exceed 2,000 mailboxes, it's preferable to get the enterprise license."

"There are different prices depending on the customer's use cases and amount of users. The price of the solution could improve."

"We can get Exchange in the cloud along with the Microsoft 365 license."

"The price of Microsoft Exchange is reasonable."

"The product pricing is reasonable if you utilize its full suite of features."

More Microsoft Exchange pricing and cost advice

"It is fairly expensive. They have monthly and yearly licensing options."

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Top Industries

By visitors reading reviews

Computer Software Company

11%

Manufacturing Company

10%

Government

Comms Service Provider

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	41
Midsize Enterprise	28
Large Enterprise	35

No data available

Questions from the Community

How does Zimbra Collaboration compare with Microsoft Exchange?

Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...

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What do you like most about Microsoft Exchange?

The initial setup was straightforward and fast.

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What is your experience regarding pricing and costs for Microsoft Exchange?

I am aware of pricing aspects, and I would say it is affordable for what it is.

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Comparisons

Open-Xchange vs Microsoft Exchange

Compared 21% of the time

Zimbra Collaboration vs Microsoft Exchange

Compared 13% of the time

KerioConnect vs Microsoft Exchange

Compared 12% of the time

HCL Domino vs Microsoft Exchange

Compared 9% of the time

HCL Verse vs Microsoft Exchange

Compared 2% of the time

More Microsoft Exchange Competitors

ProtonMail vs Superhuman

Compared 32% of the time

ERA vs Superhuman

Compared 32% of the time

Google Workspace vs Superhuman

Compared 12% of the time

Amazon WorkMail vs Superhuman

Compared 8% of the time

More Superhuman Competitors

Product Reports

Buyer's Guide

Microsoft Exchange

January 2026

Download Microsoft Exchange product report

Buyer's Guide

Email Applications

February 2026

Download Superhuman product report

Also Known As

Exchange, MS Exchange

No data available

Overview

Built to deliver the enterprise-grade security and reliability that businesses require, Microsoft Exchange provides email, calendar and contacts on your PC, phone and web browser.

Microsoft

Superhuman is the fastest email client in the world. Our users love what we've built: https://superhuman.com/love. We rebuilt the inbox from the ground up to make you brilliant at what you do. We specifically designed it for those of you who want the best. Superhuman is gorgeous. Blazingly fast. And comes with advanced features that make you feel superhuman. A.I. Triage. Undo Send. Insights from social networks. Follow-up Reminders, Scheduled Messages, and Read Statuses. To name but a few. Superhuman is so fast, delightful, and intelligent — you’ll feel like you have superpowers.

Superhuman

Sample Customers

Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting

Eat24

Buyer's Guide

Microsoft Exchange vs. Superhuman

February 2026

Free Report: Microsoft Exchange vs. Superhuman

Find out what your peers are saying about Microsoft Exchange vs. Superhuman and other solutions. Updated: February 2026.

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