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Microsoft Exchange vs Superhuman comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange
Ranking in Email Applications
3rd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
95
Ranking in other categories
Wireless Email (2nd)
Superhuman
Ranking in Email Applications
14th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Email Applications category, the mindshare of Microsoft Exchange is 10.2%, down from 11.4% compared to the previous year. The mindshare of Superhuman is 2.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Market Share Distribution
ProductMarket Share (%)
Microsoft Exchange10.2%
Superhuman2.0%
Other87.8%
Email Applications
 

Featured Reviews

SJ
Manager IT Support at Naubahar Bottling Company (Pvt.) Ltd. Gujranwala Pakistan
Efficient email management with seamless integration
We previously used Microsoft Exchange but have moved to an MDN email solution due to cost and user growth Microsoft Exchange is a user-friendly and easy-to-deploy solution, which is beneficial for handling emails even without professional support. It is effective in managing email integration…
Siddharth Mallya - PeerSpot reviewer
Strategic Alliances and Business Development at Onnivation
Email triage solution that actions and handles emails based on preferences
Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs. Superhuman is also a phone app, which is available only on DiOS right now. Because it's not available on Android, you have to use Gmail for your phone, and use Superhuman for your desktop. The search feature could be improved. Currently, Gmail search is a lot more robust because you can filter results based on your requirements. Superhuman does not offer this way of searching which can make emails difficult to find.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Exchange's interface is good. All of our engineers like it and are accustomed to using it."
"It ensures high availability and resilience, allowing seamless recovery from potential failures and making it a reliable option for business-critical operations."
"The product can scale."
"The initial setup was straightforward and fast."
"The technical support is fine."
"The search tools are good."
"The most valuable features of Microsoft Exchange are its ease of use, and simplicity of communication, and we can track communications between teams."
"I find Exchange's basic mail features to be highly valuable."
"The best feature about Superhuman is the fact that you don't have to manually go through your emails. This solution segregates your email according to your preferences and how you want to categorize emails."
"It is fast, and it increases your productivity."
 

Cons

"There are limitations in terms of the number of emails that can be sent in a minute, which makes it a little difficult for the marketing folks."
"The default storage capacity is too small."
"Sometimes we don't get support quickly enough - for example, if there's some global hacker attack, we don't get served as quickly. The skills of the technical staff can also vary, and Microsoft could perhaps improve their training."
"Microsoft Exchange could improve security. They can elevate a lot of security features."
"The product or service could be improved in terms of Microsoft Outlook client compatibility."
"They keep making all these changes, and our system was down for four or five days. They finally got it up, but there are still lots of quirks."
"Nothing is perfect, that's why I am giving Microsoft Exchange a nine."
"The cost could be cheaper."
"Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs."
"It can have a few more integrations. As far as I know, it is being integrated with Salesforce."
 

Pricing and Cost Advice

"There is an annual cost to use Microsoft Exchange, and the price could be less expensive."
"The solution's pricing is fine...I do think the tool offers value for money."
"We can get Exchange in the cloud along with the Microsoft 365 license."
"The product is quite cheap."
"I rate Microsoft Exchange's pricing a six out of ten."
"The solution is expensive to maintain because it requires frequent updates and ongoing server maintenance."
"The price of Microsoft Exchange could improve. In Egypt, the price keeps increasing."
"Microsoft's licensing structure is too complex, but its prices are affordable, though not cheap."
"It is fairly expensive. They have monthly and yearly licensing options."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
10%
Government
8%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise28
Large Enterprise35
No data available
 

Questions from the Community

How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What do you like most about Microsoft Exchange?
The initial setup was straightforward and fast.
What is your experience regarding pricing and costs for Microsoft Exchange?
I am aware of pricing aspects, and I would say it is affordable for what it is.
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Comparisons

 

Also Known As

Exchange, MS Exchange
No data available
 

Overview

 

Sample Customers

Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
Eat24
Find out what your peers are saying about Microsoft Exchange vs. Superhuman and other solutions. Updated: February 2026.
881,707 professionals have used our research since 2012.