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Microsoft System Center Orchestrator vs OpenText Operations Orchestration comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft System Center Orc...
Ranking in Process Automation
34th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
OpenText Operations Orchest...
Ranking in Process Automation
21st
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (20th)
 

Mindshare comparison

As of September 2026, in the Process Automation category, the mindshare of Microsoft System Center Orchestrator is 1.2%, up from 1.0% compared to the previous year. The mindshare of OpenText Operations Orchestration is 1.5%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
OpenText Operations Orchestration1.5%
Microsoft System Center Orchestrator1.2%
Other97.3%
Process Automation
 

Featured Reviews

Dan Campeanu - PeerSpot reviewer
Security Engineer at ProVision
Automates tasks and manages multiple servers from a central location
The initial setup was quite complex. It required careful preparation of installation steps, as many tasks were not automated as expected. Special attention was needed to prepare groups, users, and permissions at each step to ensure a smooth setup process. Please do so accurately to avoid having to start over. Challenges encountered during deployment included issues with installation and configuration and difficulties detecting machines and executing tasks as expected. Some solutions were found through trial and error during installation, while others were discovered through recommendations from other users. Despite these challenges, the deployment and rollout of Orchestrator took approximately one and a half months to ensure proper functionality.
Ahmed Salman - PeerSpot reviewer
Performance & Monitoring Supervisor at Saudi Telecom Company
Increases productivity with automation and robust orchestration capabilities
The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automation is the most valuable feature of the solution."
"It can manage multiple servers and workstations from a single location."
"Time savings with automation. We've gone from weeks to deploy systems to minutes."
"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."
"It is easier to manage all the servers, and you can automate processes at one time for all these types of servers, which is very useful."
"This tool addresses all our disparate capabilities, bringing all those systems together, so we have been able to orchestrate per product and tie those things together to automate processes that were manual in the past, allowing us to turn around systems a lot quicker and in a repeatable way."
"The product is good functionality-wise. I am impressed with the tool's flexibility in customization."
"We have reduced the amount of time it would take to resolve an incident or to send an escalation to a customer, and it has saved us many man hours."
"The ease of use is most valuable."
"The ability to basically create any type of flow I want to, go and get the root cause, and to control workflow without people having to know everything that needs to be done."
 

Cons

"The product's management aspect needs enhancement."
"I find the Orchestrator UI to be problematic."
"The one feature that would be useful for us would be integration of more automation with other solutions."
"Customer service is one of those areas that definitely needs to be improved. 3.5 out of 10 Technical Support: Needs improvement."
"The cost is very high compared to anything else available."
"I would like to see a bit more in the UX. It needs to be a bit more up-to-date."
"But what I would like are more functionalities around code release."
"From 1 – 10 – I think HP is about a 4. Support can be slow and frustrating."
"Faster integration with different applications."
"Setup is quite complex, but it is a complex product."
 

Pricing and Cost Advice

"We obtained a license that bundled Windows Server with System Center at no additional cost."
"I give the cost of the solution a five out of ten."
"The cost is very high compared to anything else available."
"The tool is expensive. I rate the tool a six if one is cheap and ten is very expensive."
"I do not have experience with the pricing or licensing of the product."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
10%
Government
9%
Comms Service Provider
9%
Outsourcing Company
13%
Construction Company
13%
Financial Services Firm
12%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise20
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Operations Orchestration?
The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.
What needs improvement with Operations Orchestration?
I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios. This would save time by not starting from scratch each time.
What advice do you have for others considering Operations Orchestration?
This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I rate this solution eight out of ten.
 

Also Known As

MS System Center Orchestrator
Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration
 

Overview

 

Sample Customers

Information Not Available
Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
Find out what your peers are saying about Microsoft System Center Orchestrator vs. OpenText Operations Orchestration and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.