Mist AI and Cloud vs Ubiquiti WLAN comparison

Juniper and Ubiquiti are both solutions in the Wireless LAN category. Juniper is ranked #18 with an average rating of 7.5, while Ubiquiti is ranked #6 with an average rating of 8.2. Juniper holds a 1.5% mindshare in Wireless LAN, compared to Ubiquiti’s 5.3% mindshare. Additionally, 77% of Juniper users are willing to recommend the solution, compared to 83% of Ubiquiti users who would recommend it.

Mist AI and Cloud

Read 25 Mist AI and Cloud reviews

2,750 Views
2,255 Comparison Views

77% willing to recommend

Ubiquiti WLAN

Read 46 Ubiquiti WLAN reviews

3,806 Views
3,768 Comparison Views

83% willing to recommend

Mist AI and Cloud

Ubiquiti WLAN

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 31, 2024

Ubiquiti WLAN and Mist AI and Cloud compete in the enterprise wireless networking category. Based on feature-rich offerings, Mist AI and Cloud seem to have the upper hand due to advanced AI capabilities and automation enhancing network performance.

Features: Ubiquiti WLAN excels with ease of deployment, free controller software, and strong network stability. It includes excellent security, scalability, and signal reach. Mist AI and Cloud offer advanced AI-driven automation, Marvis for troubleshooting, and seamless integration with IoT sensors using open APIs.

Room for Improvement: Ubiquiti WLAN needs enhanced manageability, broader standards support, and improved documentation. Challenges exist with firmware updates and comprehensive troubleshooting tools. Mist AI and Cloud are challenged by high pricing, limited support, and calls for integration flexibility.

Ease of Deployment and Customer Service: Ubiquiti WLAN is optimized for on-premises deployment but offers limited cloud options. Customer service relies on community support and documentation, with occasional slow responses. Mist AI and Cloud provide a mix of on-premises and cloud solutions, facilitating flexible deployment, but technical support responsiveness needs improvement.

Pricing and ROI: Ubiquiti WLAN is cost-effective with a one-time purchase model and no ongoing licensing fees, suitable for small to medium environments. Mist AI and Cloud, while robust, incur higher licensing costs. The pricing is competitive among premium solutions but remains a concern due to annual expenses. Both products provide substantial returns when tailored to specific needs.

To learn more, read our detailed Mist AI and Cloud vs. Ubiquiti WLAN Report (Updated: December 2025).

Buyer's Guide

Mist AI and Cloud vs. Ubiquiti WLAN

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.7

Mist AI and Cloud offer significant ROI by reducing OpEx, enhancing control, and providing cost-effective training despite high pricing.

Sentiment score

1.8

Ubiquiti WLAN offers competitive pricing and ROI, but its performance varies based on design quality and specific needs.

The return on investment is huge and unmatched, as the devices are not expensive and are highly beneficial for day-to-day business operations.

Chinedu Onwurah

Global Juniper Presales Engineer at Westcon-Comstor

For more quotes and insights, download the Mist AI and Cloud report

No quotes available

For more quotes and insights, download the Ubiquiti WLAN report

Customer Service

Sentiment score

7.0

Mist AI and Cloud's customer service is mixed, praised for technical support but criticized for sales support and response time.

Sentiment score

4.5

Ubiquiti WLAN's customer service is satisfactory but direct technical assistance is often inadequate, with notable self-service resource effectiveness.

The support quality needs improvement, particularly in terms of reachability and response time after the merger.

RahulSivanandan

Network Manager at Bread LLC

The issues were mainly related to response time.

Chinedu Onwurah

Global Juniper Presales Engineer at Westcon-Comstor

I rate technical support from Juniper as eight out of ten.

Mohammed Junaid Khatib

Technical Lead at a tech vendor with 10,001+ employees

For more quotes and insights, download the Mist AI and Cloud report

The problem with Ubiquiti is the lack of a serious reselling chain, as they sell directly to the customer.

Gabriele-Pizzigati

Senior Software and Systems Engineer at SAMU.IT

I seldom contact the technical support team as there is comprehensive documentation and FAQs available that help me resolve most issues independently.

Ismaila Audu

Infrastructure Administrator at Aluko & Oyebode

For more quotes and insights, download the Ubiquiti WLAN report

Scalability Issues

Sentiment score

8.3

Mist AI and Cloud are scalable, supporting thousands of users while requiring careful network planning to prevent connectivity issues.

Sentiment score

7.0

Ubiquiti WLAN is scalable and flexible for SMEs, but faces challenges in very large or dense environments.

I would rate scalability at nine out of ten.

reviewer2643210

Sr Pre-sales Network & Security Consultant at a consultancy with 1-10 employees

In terms of scalability, Mist AI and Cloud is scalable.

RahulSivanandan

Network Manager at Bread LLC

For more quotes and insights, download the Mist AI and Cloud report

It might struggle in very complex environments with many users.

Ismaila Audu

Infrastructure Administrator at Aluko & Oyebode

Scalability is a strong point for Ubiquiti Wireless LAN.

Gabriele-Pizzigati

Senior Software and Systems Engineer at SAMU.IT

I would assess the scalability feature of Ubiquiti WLAN in accommodating my organization's growth or changing network demands as pretty scalable, warranting a nine out of ten rating.

JanBengtsen

IT Architect and Consultant at Compuhouse working for SDC and Bernadotte Skolen

For more quotes and insights, download the Ubiquiti WLAN report

Stability Issues

Sentiment score

8.1

Mist AI and Cloud offers stable, secure solutions with advanced features, ensuring consistent performance and improved efficiency through AI optimization.

Sentiment score

7.0

Ubiquiti WLAN is generally stable and reliable but can encounter issues with connection drops, updates, and high-density environments.

Mist AI and Cloud is stable, and I would rate its stability as eight out of ten.

RahulSivanandan

Network Manager at Bread LLC

For more quotes and insights, download the Mist AI and Cloud report

Proper connections and cabling are essential for maintaining stability.

Ismaila Audu

Infrastructure Administrator at Aluko & Oyebode

It performs well as an access point but is not designed for high-density environments.

Gabriele-Pizzigati

Senior Software and Systems Engineer at SAMU.IT

It does require some maintenance from my side, including troubleshooting and fixing occasionally.

JanBengtsen

IT Architect and Consultant at Compuhouse working for SDC and Bernadotte Skolen

For more quotes and insights, download the Ubiquiti WLAN report

Room For Improvement

Improvements needed in Mist AI include configuration, integration, pricing, user support, documentation, third-party management, and marketing, especially in Brazil.

Ubiquiti WLAN struggles with manageability, support, and stability, needing enhanced tools, features, and AI for improved performance.

Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.

RahulSivanandan

Network Manager at Bread LLC

They should focus on making their GUI more user-friendly.

Mohammed Junaid Khatib

Technical Lead at a tech vendor with 10,001+ employees

From a Juniper perspective, there is a need for further improvements in the SRX and the given solution area.

reviewer2643210

Sr Pre-sales Network & Security Consultant at a consultancy with 1-10 employees

For more quotes and insights, download the Mist AI and Cloud report

This could provide a detailed view of connections and possible disconnections, offering valuable insights for improving Wi-Fi connections.

Gabriele-Pizzigati

Senior Software and Systems Engineer at SAMU.IT

There is room for improvement in providing the flexibility to change the default management VLAN from VLAN one to another for enhanced security.

Ismaila Audu

Infrastructure Administrator at Aluko & Oyebode

Capacity has been a concern, especially since I needed to change some of my devices to a 10 gig network due to limitations.

Isaiah Etuk

Chief Digital Officer (CDO) at a insurance company with 201-500 employees

For more quotes and insights, download the Ubiquiti WLAN report

Setup Cost

Enterprise users view Mist AI pricing as competitive, but setup costs and additional fees vary by region and features.

Ubiquiti WLAN offers cost-effective, one-time pricing without recurring fees, providing competitive value compared to pricier alternatives like Aruba.

Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing.

RahulSivanandan

Network Manager at Bread LLC

Mist AI and Cloud is not an expensive tool and is very competitive.

Chinedu Onwurah

Global Juniper Presales Engineer at Westcon-Comstor

My rating for pricing is five, where ten represents a low price and one represents a high price.

Mohammed Junaid Khatib

Technical Lead at a tech vendor with 10,001+ employees

For more quotes and insights, download the Mist AI and Cloud report

Ubiquiti is affordable, as it does not require recurring licensing fees.

Ismaila Audu

Infrastructure Administrator at Aluko & Oyebode

it is considered medium-priced, suitable for the quality it offers.

Gabriele-Pizzigati

Senior Software and Systems Engineer at SAMU.IT

For more quotes and insights, download the Ubiquiti WLAN report

Valuable Features

Mist AI and Cloud enhance network management with AI-driven automation, fast connectivity, and seamless integration for efficient monitoring.

Ubiquiti WLAN offers high security, scalability, user-friendly management, cost-effectiveness, and robust performance with adaptable hybrid environment features.

The AI-driven automation, like Mist, assists the network manager and operation manager in troubleshooting the wireless network by identifying signal issues and offering timely assistance.

reviewer2643210

Sr Pre-sales Network & Security Consultant at a consultancy with 1-10 employees

Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise.

RahulSivanandan

Network Manager at Bread LLC

Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices.

Mohammed Junaid Khatib

Technical Lead at a tech vendor with 10,001+ employees

For more quotes and insights, download the Mist AI and Cloud report

The Cloud Key Controller is a valuable feature because it allows me to access the wireless system from the cloud and locally within the same network, enhancing network management.

Ismaila Audu

Infrastructure Administrator at Aluko & Oyebode

I utilize Ubiquiti WLAN unified management system, and it helps streamline network management by making consistent configuration of all my access points and switches.

JanBengtsen

IT Architect and Consultant at Compuhouse working for SDC and Bernadotte Skolen

It provides one interface to manage all installations, allowing me to monitor all customers through the same web interface.

Gabriele-Pizzigati

Senior Software and Systems Engineer at SAMU.IT

For more quotes and insights, download the Ubiquiti WLAN report

Categories and Ranking

Mist AI and Cloud

Ranking in Wireless LAN

18th

Average Rating

7.8

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Ubiquiti WLAN

Ranking in Wireless LAN

6th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Wireless LAN category, the mindshare of Mist AI and Cloud is 1.5%, down from 2.7% compared to the previous year. The mindshare of Ubiquiti WLAN is 5.3%, up from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Wireless LAN Market Share Distribution
Product	Market Share (%)
Ubiquiti WLAN	5.3%
Mist AI and Cloud	1.5%
Other	93.2%

Wireless LAN

Featured Reviews

Mohammed Junaid Khatib

Technical Lead at a tech vendor with 10,001+ employees

Has improved troubleshooting efficiency with AI-driven insights but requires a simpler user interface

Mist AI and Cloud has integrated artificial intelligence and introduced a Marvis tool, making troubleshooting much easier compared to Cisco, Extreme, or any other vendor. The Marvis tool includes Marvis Action and Marvis Mini. In Marvis Mini, you can enter the MAC address, site name, or device name to get complete details of any issues the device is facing. If you enter the MAC address of a device, it will show the types of issues such as roaming, authentication, or IP address problems. This eliminates the need to manually search for errors on the controller. The troubleshooting has been significantly simplified through Marvis Mini, which is integrated with AI. Additionally, Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices. Mist AI and Cloud is very effective at managing user experience through its AI capabilities. It helps reduce downtime by providing alerts that allow us to work directly on issues without waiting for system failures.

Read full review

Gabriele-Pizzigati

Senior Software and Systems Engineer at SAMU.IT

Managing installations through one interface enhances efficiency but AI features improvement

Ubiquiti Wireless LAN is reliable and offers a good quality product. It provides one interface to manage all installations, allowing me to monitor all customers through the same web interface. The web interface in the controller allows for quick configuration of devices with just one click, which is a significant advantage.

Read full review

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

Comms Service Provider

Manufacturing Company

Comms Service Provider

12%

Computer Software Company

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	7
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	27
Midsize Enterprise	9
Large Enterprise	10

Questions from the Community

What do you like most about Mist AI and Cloud?

AI-driven automation helps implement the solution quickly.

See all answers

What is your experience regarding pricing and costs for Mist AI and Cloud?

My rating for pricing is five, where ten represents a low price and one represents a high price.

See all answers

What needs improvement with Mist AI and Cloud?

The area for improvement is that Juniper is not as market dominant as Cisco, so they should focus on making their GUI more user-friendly, as it is currently a bit complex and users may not fully un...

See all answers

Is Ubiquiti Wireless better than Ruckus Wireless WAN?

Ubiquiti Wireless is extremely easy to set up and is an excellent option for small businesses, offering enterprise features for a one-time fee and no ongoing licensing fees. Ubiquiti Wireless is ve...

See all answers

Which is better - Ubiquiti WLAN or Aruba Instant?

We researched Ubiquiti and Aruba when looking for a WLAN solution. Ubiquiti offers good WLAN access both indoors and outdoors. It provides an enterprise-level WIFI while remaining cost-effective. U...

See all answers

What do you like most about Ubiquiti WLAN?

Anyone can buy the product off the shelf and configure it.

See all answers

Comparisons

Cisco Meraki Wireless LAN vs Mist AI and Cloud

Compared 18% of the time

Aruba Wireless vs Mist AI and Cloud

Compared 11% of the time

Cisco Wireless vs Mist AI and Cloud

Compared 8% of the time

ExtremeCloud IQ vs Mist AI and Cloud

Compared 6% of the time

Ruckus Wireless vs Mist AI and Cloud

Compared 5% of the time

More Mist AI and Cloud Competitors

Huawei Wireless vs Ubiquiti WLAN

Compared 13% of the time

Fortinet FortiAP vs Ubiquiti WLAN

Compared 11% of the time

Ruckus Wireless vs Ubiquiti WLAN

Compared 9% of the time

Aruba Wireless vs Ubiquiti WLAN

Compared 9% of the time

Cisco Wireless vs Ubiquiti WLAN

Compared 7% of the time

More Ubiquiti WLAN Competitors

Product Reports

Buyer's Guide

Mist AI and Cloud

January 2026

Download Mist AI and Cloud product report

Buyer's Guide

Ubiquiti WLAN

January 2026

Download Ubiquiti WLAN product report

Also Known As

Mist Access Points

No data available

Overview

Mist AI uses a combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences and simplify operations across the wireless access, wired access, and SD-WAN domains.

Data is ingested from numerous sources, including Juniper Mist Access Points, Switches, Session Smart Routers, and Firewalls for end-to-end insight into user experiences. These devices work in concert with Mist AI to optimize user experiences from client-to-cloud, including automated event correlation, root cause identification, Self-Driving Network™ operations, network assurance, proactive anomaly detection, and more.

Juniper also leverages Mist AI for next-generation customer support. It is the foundational element behind Marvis, the industry’s first AI-driven Virtual Network Assistant, which provides extensive insight and guidance to IT staff via a natural language conversational interface.

With Mist AI, operators save time and money with faster problem resolution and fewer onsite visits. Users benefit from a network infrastructure that is more predictable, reliable, and measurable.

Juniper

UniFi is a revolutionary Wi-Fi system that combines Enterprise performance, unlimited scalability, a central management controller and disruptive pricing.

Ubiquiti

Sample Customers

Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta

NASCAR Grand-AM, Maritime Parc, Outdoor Music Festival, One Republic Tour, British Armed Forces, Arcadia School District, Bartlett School District, Universidad del Azuay, Estelar Hotels, Intercontinental Bali, Moscow - Enforta, Miami - Sling Broadband, Manhattan - MST, Ecuador - Aire.EC

Buyer's Guide

Mist AI and Cloud vs. Ubiquiti WLAN

December 2025

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We monitor all Wireless LAN reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.