Siebel CRM vs monday.com comparison

Why PeerSpot?

monday.com and Oracle are both solutions in the CRM category. monday.com is ranked #6 with an average rating of 8.4, while Oracle is ranked #19 with an average rating of 7.0. monday.com holds a 1.2% mindshare in CRM, compared to Oracle’s 1.3% mindshare. Additionally, 98% of monday.com users are willing to recommend the solution, compared to 88% of Oracle users who would recommend it.

monday.com

Read 238 monday.com reviews

16,129 Views
5,806 Comparison Views

98% willing to recommend

Siebel CRM

Read 20 Siebel CRM reviews

5,871 Views
5,519 Comparison Views

88% willing to recommend

monday.com

Siebel CRM

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 11, 2026

Siebel CRM and monday.com compete in the CRM space, focusing on diverse business needs. monday.com has an edge due to its flexibility and ease of use, making it attractive for businesses seeking intuitive solutions. Siebel CRM's robust functionality may appeal to larger enterprises needing comprehensive CRM capabilities, but monday.com shows stronger feature-based satisfaction.

Features: Siebel CRM offers extensive integration capabilities, in-depth customer management, and excels at managing complex customer interactions and analytics. monday.com is noted for customizable workflows, intuitive task management, and broader use cases beyond traditional CRM, emphasizing flexibility and modern work management.

Room for Improvement: Siebel CRM could enhance its deployment speed and reduce technical resource requirements while improving user interface intuitiveness. monday.com may benefit from expanding its advanced feature offerings and integrating deeply with more enterprise-level tools. Both could work on making customization processes more user-friendly for varied skill levels.

Ease of Deployment and Customer Service: monday.com stands out for its cloud-based deployment, quick setup, and excellent customer support, which simplifies integration into existing workflows. Siebel CRM, with on-premise solutions, requires longer deployment time and more technical resources but offers strong technical support for its complex setup.

Pricing and ROI: monday.com provides subscription-based pricing, ideal for those seeking cost-effective CRM with fast cost recovery. Siebel CRM often involves higher upfront costs, aligning with its comprehensive functionalities, offering better long-term ROI for those who need in-depth CRM solutions.

To learn more, read our detailed Siebel CRM vs. monday.com Report (Updated: November 2026).

Buyer's Guide

Siebel CRM vs. monday.com

November 2026

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Helped 920,769 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

monday.com

Ranking in CRM

6th

Average Rating

9.4

Reviews Sentiment

7.3

Number of Reviews

238

Ranking in other categories

Project Portfolio Management (4th), Project Management Software (2nd), Marketing Management (3rd), Opportunity Management (6th)

Siebel CRM

Ranking in CRM

19th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Local Government CRM (4th)

Mindshare comparison

As of November 2026, in the CRM category, the mindshare of monday.com is 1.2%, down from 1.5% compared to the previous year. The mindshare of Siebel CRM is 1.3%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Mindshare Distribution
Product	Mindshare (%)
monday.com	1.2%
Siebel CRM	1.3%
Other	97.5%

CRM

Featured Reviews

Shreyans Parekh

Vice President, Finance and Operations at Fruitist

Centralized workflows have boosted cross-team collaboration and made complex projects manageable

monday.com can continue to improve their AI capabilities. When comparing monday.com to several alternatives when I was evaluating a project and project management, product road mapping, and workflow management platform for us, I looked at competitors such as Asana, ClickUp, SmartSheet, Airtable, and Notion. In my opinion, competitors such as Airtable and SmartSheet, especially followed by Asana and ClickUp, have worked on their AI and generative AI roadmap to combine database functionality with a very user-friendly interface for knowledge management and project tracking, essentially combining both worlds. Their AI is more sophisticated than what monday.com has released thus far. They provide a cleaner task-focused workflow management platform and I think that monday.com can still improve on this core piece of their technology. I think monday.com could also seek to be more process-oriented and intuitive. Other alternatives such as Asana and SmartSheet offer that approach. There is a steeper learning curve to learn monday.com in my opinion compared to Airtable, Asana, and others because I have also used those tools and platforms at other organizations. There is a bit of a learning curve with new users on monday.com because it is not as streamlined as I have experienced with competitors such as SmartSheet or Airtable. The capability sets are great, however, you may need to be hand-held via a monday.com rep when you get started within your organization or view the library of tutorials that monday.com has available. You can also view them on YouTube and that will help you get started on monday.com.

Read full review

ShirazShah

CRM Specialist at Allied Bank Limited

Integration capabilities facilitate efficient data management and enhance customer service, but the analytics requires improvement

The analytics capabilities in Siebel CRM have presented numerous challenges. Due to these challenges, we had to integrate Microsoft Power BI. The CRM analytics was not sufficient for our needs, given that we have four million customers and a thousand products. We are currently focusing on the upgrade and discussing with Oracle. If there have been improvements in the analytics side over the past few years, we are open to evaluating them. Currently, all analytics are being done on Power BI. The data is exported to our data lake, and Power BI is being used for all reporting and analytics. Even our customer 360, which is the core of any CRM, has Power BI widgets built-in through iframe because we could not accomplish this through Siebel CRM. The analytics component has been the main pain point for our organization, particularly due to processing time and performance with our large customer base.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Being able to see your own personal specific projects makes it that much more accessible a program and is great for work productivity."

"The ability to export to Excel has been huge for us."

"The solution is easily scalable."

"The product has provided our organization with improved efficiency."

"It helps us to keep track of all of the remaining tasks on a project and the remaining number of days that exist on a project."

"I am able to add in deadlines and filter by work assigned, in progress, and completed."

"It allows you to be granular, and send each step."

"The automations absolutely were the most valuable because they helped us create a system within Monday.com for all of our data."

More monday.com pros

"The tool's complaint management feature is very good. We used a CRM before, which lacked the integrations, so complaints had to be handled manually. With Siebel CRM, we have better integrations and can resolve complaints with a few clicks. When you're in the service industry, tasks matter a lot, especially when you have to access multiple systems to address issues. Being a bank, we currently have around 17 operational systems. It's not feasible to expect users to access them individually to make the necessary changes."

"We moved from an excel sheet to Siebel so it did help us initially in digitizing CRM related business processes and was positioned as single source of truth for CRM."

"Siebel CRM has a strong database model, workflow and integration tools."

"The capability of bringing data into a single system, along with integrations and offering a single platform to handle multiple customer-related tasks, has been the most productive aspect."

"It's very stable."

"EAI and workflows are the most valuable features."

"Siebel offers a high level of customization which has been valuable. The solution also offers the ability to model complex products."

"Siebel CRM's most beneficial aspects are the workflows. It has complete holistic workflows for a customer management system."

More Siebel CRM pros

Cons

"The ability to build the dashboard and visualizations out of the data that is in the platform could be better. There are no color themes and no further customization on that front, so you cannot brandify or white label all the platforms to make it look more like your business rather than a generic one."

"The user admin module could be more accessible."

"The exporting function could be improved to offer more raw data instead of being formatted like the online view."

"Technical support is not bad."

"If I want to use the product after I have completed my assignment, or if I want to use it for some of my other projects, I don't really get to use it again."

"In recent months, Monday.com has been down about once a week. We rely on Monday.com to track all of our deals, so when it is down and not functioning, our whole workflow comes to a halt."

"The calendar selection for dates is not the easiest to navigate."

"I'd like to see some kind of way to display our data to realtor partners without giving them access to our entire board."

More monday.com cons

"The user interface could be more intuitive and modern. The Oracle Siebel documentation contains many links, and finding specific information takes time."

"Siebel CRM can improve as an ERP and for a few corporate business workloads."

"Server may response very slowly if effective load balancing is not done."

"It is not easy to set up. It's a bit difficult."

"Siebel CRM should improve its UI. Because it's all about the customer experience and how the customer experiences it, the internal customer is more important for CRM than the people handling the company. So, you get frustrated if you don't have a very good user interface and user experience."

"The user interface, mobile application, and support could be improved."

"Siebel is pricey compared to other CRM tools. That's the problem. Although it's a highly stable and functionally rich application, customers are not willing to pay that price for it. Customers can find CRM software that gives them similar functionality at a lower price. There are so many others on the market like Salesforce."

"Currently, Siebel CRM is not helping the agent provide faster feedback to the customer."

More Siebel CRM cons

Pricing and Cost Advice

"It was fairly reasonable. For everything we were using it for, it was fairly reasonable."

"monday.com's pricing is fair compared to its competitors, although it is a bit more expensive than most of them. It's more expensive than Jira, Zoho, ClickUp, and Trello. But it is fairly priced when you compare the kinds of features and the capabilities that you get and the ROI."

"I wasn't involved with the licensing, but I believe it's negotiable."

"I am using its free version."

"The product is not expensive."

"I am using the tool's free version."

"The licensing cost is not that high for monday.com. However, if you need an implementer, the cost is high because there aren't so many monday.com professionals."

"Fees are paid monthly per user."

More monday.com pricing and cost advice

"I think the tool’s pricing is exaggerated. Once you do the price sizing as per your business needs, you would find that the price of other solutions like Zoho CRM, HubSpot CRM, Salesforce CRM, etc. would be always the same."

"The price of Siebel CRM depends on the usage of the business requirement. For large enterprises the price it's very good but if you are using it for medium scale enterprises, the price is very expensive."

"This solution is expensive compared to other solutions in the market. This makes it difficult to convince our customers to use it. The customers who are already using Siebel have thought about moving to Velocity or Salesforce."

"Its licensing is yearly."

"The product is expensive."

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Top Industries

By visitors reading reviews

Outsourcing Company

11%

Construction Company

11%

Manufacturing Company

10%

Financial Services Firm

12%

Outsourcing Company

Construction Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	182
Midsize Enterprise	28
Large Enterprise	32

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	16

Questions from the Community

Do you recommend Monday.com?

Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...

See all answers

What needs improvement with monday.com?

I think monday.com can be improved by having more integration to other applications. Integration is needed because some of our clients want to have a native integration in their monday.com and exis...

See all answers

What is your primary use case for monday.com?

My main use case for monday.com is CRM and people management. Most of what we use is as a CRM. One specific example of how I use monday.com for CRM and people management is that one of our clients ...

See all answers

What is your experience regarding pricing and costs for Siebel Sales?

I do not have any information on pricing, setup cost, or licensing.

See all answers

What needs improvement with Siebel Sales?

See all answers

What is your primary use case for Siebel Sales?

We implemented Siebel CRM in our organization in December 2022. We are currently in discussions with Oracle, but we will stay with Siebel CRM rather than moving to the Fusion version. We are alread...

See all answers

Comparisons

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Compared 6% of the time

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Compared 5% of the time

Wrike vs monday.com

Compared 4% of the time

Odoo vs monday.com

Compared 3% of the time

HubSpot CRM vs monday.com

Compared 3% of the time

More monday.com Competitors

Microsoft Dynamics CRM vs Siebel CRM

Compared 11% of the time

Oracle Fusion Service vs Siebel CRM

Compared 9% of the time

Oracle CRM vs Siebel CRM

Compared 8% of the time

Salesforce Sales Cloud vs Siebel CRM

Compared 8% of the time

SugarCRM Platform vs Siebel CRM

Compared 8% of the time

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Product Reports

Buyer's Guide

monday.com

October 2026

Download monday.com product report

Buyer's Guide

Siebel CRM

October 2026

Download Siebel CRM product report

Also Known As

No data available

Siebel Sales

Overview

Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.

Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.

What are the key features of Monday.com?

Automation: Automate repetitive tasks to focus on more strategic activities.
Customization: Tailor workflows with adaptable templates and settings.
Integrations: Seamlessly connect with popular tools for enhanced functionality.
Gantt Charts: Visualize project timelines and dependencies with ease.
Real-Time Updates: Receive instant updates to stay informed and agile.

What benefits or ROI should users expect?

Enhanced Efficiency: Streamlined workflows lead to better time management.
Improved Collaboration: Active communication and file-sharing reduce email dependencies.
Adaptability: Customization options cater to diverse project needs.
Comprehensive Overview: Dashboards offer clear insights into project progress.
Resource Management: Efficient scheduling and task allocation optimize resources.

In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.

monday.com

Siebel CRM offers a robust platform known for flexibility and scalability, providing advanced integration with Oracle products and meeting diverse tasks in customer management.

Siebel CRM stands out due to its flexibility, stability, and scalability, making it a preferred choice in customer relationship management. Users appreciate its integration capabilities and the ability to customize features, ensuring it adapts to complex business requirements. Key strengths include complaint management, workflows, and efficient data modeling for complex products. It supports multiple systems, enhancing customer engagement and facilitating tasks like marketing and financial modeling. Its seamless integration with Oracle products increases efficiency, particularly favored in the financial sector.

What are some key features of Siebel CRM?

Integration Capabilities: Ensures smooth connectivity with existing Oracle systems.
Data Model: Facilitates efficient handling of complex data structures.
Customization: Allows tailoring of workflows and functionalities.
Complaint Management: Streamlines resolution processes.
Workflow Automation: Automates repetitive tasks for efficiency.
User Interface Customization: Adapts interface to meet user preferences.

What benefits or ROI should users consider?

Enhanced Customer Engagement: Improves interaction and service delivery.
Operational Efficiency: Streamlines processes, reducing manual effort.
Scalability: Grows with organizational needs without compromising performance.
Cost Efficiency: Reduces overhead by integrating with existing systems.
Reliability: Offers stable operation across diverse business environments.

In telecom and banking, Siebel CRM is leveraged for managing customer interactions and enhancing service experiences. Enterprises use it for product catalogs, while call centers benefit from its efficiency in handling customer service requests. Its ability to integrate information significantly benefits sales and marketing activities in diverse industries.

Oracle

Sample Customers

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber

Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Tªrk Telekom, Bouygues Telecom, City of Atlanta, IGEPA IT-SERVICE GmbH, ec4u expert consulting AG, Salud Responde, Sascar, Banca Transilvania, UL, Ingersoll Rand, The Royal Dutch Touring Club ANWB

Buyer's Guide

Siebel CRM vs. monday.com

November 2026

Free Report: Siebel CRM vs. monday.com

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