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HPE Zerto Software vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HPE Zerto Software
Ranking in Backup and Recovery
2nd
Ranking in Cloud Backup
2nd
Ranking in Disaster Recovery (DR) Software
1st
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
344
Ranking in other categories
Cloud Migration (1st)
MSP360 Backup
Ranking in Backup and Recovery
60th
Ranking in Cloud Backup
47th
Ranking in Disaster Recovery (DR) Software
33rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
MSP Backup (8th)
 

Mindshare comparison

As of February 2026, in the Backup and Recovery category, the mindshare of HPE Zerto Software is 2.0%, down from 2.9% compared to the previous year. The mindshare of MSP360 Backup is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
HPE Zerto Software2.0%
MSP360 Backup0.9%
Other97.1%
Backup and Recovery
 

Featured Reviews

DR
Enterprise data management supervisor at a insurance company with 1,001-5,000 employees
An all-in-one and cost-efficient solution that does what it promises
Zerto is very easy to use. Installation is about half an hour, and then it starts protecting the data and VMs. It is not very cumbersome. The UI is built very well. It is fairly self-explanatory. To be able to stand up a product you have never seen in half an hour and get it functioning and protecting speaks to how good the UI and workflow are. Zerto has near-synchronous replication. As a change is made on site A, it gets copied across the network to site B. We are five or six seconds behind production. If I have a heavily used system and I use traditional backups, I could be anywhere from 5 minutes to 23 hours behind. With Zerto, I am single-digit seconds behind. That works well for us. Our disaster recovery test, which used to span an entire week, now takes two days. We used to recover our servers in the first two or three days with a backup product and then test for two days before tearing it all down. Now, we spend half a day on new servers and ensuring things work with networking, etc. We test the next day, and we are done in two days. Across the entire company, we are able to save significant man-hours by shortening the test from a week to two days. We are now doing smaller tests once a month and larger tests once a year. Zerto has reduced our DR testing time by 60% to 70%. We are also able to do more disaster recovery testing. Previously, we were doing it once a year, whereas now, we are doing smaller tests once a month and our large tests once a year. In recovery point objectives, we are single-digit seconds behind. In terms of RTOs, I can recover 350 VMs in 30 minutes. It takes less than several seconds to restore a single VM. From days to 30 minutes for 350 compared to 100 VMs is an incredible time-saving in terms of RTOs and RPOs for us.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Zerto is scalable."
"The ease of use, ease of setup, and the dashboard, which is quite user-friendly, are valuable features."
"The most valuable feature is the ability to recover critical systems, such as public safety, within a few minutes. In addition, the RPO is six seconds of data loss, tops."
"The user interface is very user-friendly."
"I love the seamless data integration between on-premises and cloud environments. Fast disaster recovery is also valuable."
"Consistency Groups: If you replicate groups of VMs, then during failover, all of the VMs in groups are failed over to the exact same point in time."
"The features of HPE Zerto Software have benefited our organization by increasing our recovery rate on systems that have a tight recovery RPO, and it's also allowing us to migrate workloads from VMware to Hyper-V in a seamless fashion."
"There are several valuable features because of the way we use it. The backup and restore features are definitely indispensable."
"The solution is easy to access and handles things efficiently."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The solution is simple to use and easy to configure."
"General ease of use and performance of the Windows version is the most valuable feature."
"Provides connectivity to a lot of different cloud storage solutions."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
 

Cons

"Whenever maintenance is being performed on a host, all the VMs on that host have to be powered down and/or moved off to complete that maintenance cycle. It is frustrating when the protection of VMs doesn't get relocated to another host before the replication appliance powers down."
"We wanted to shut down the dev environment to focus on the prod environment. We couldn't find any option in Zerto to do that."
"Its price is a little bit on the higher side."
"I wish they would...develop their PowerShell module to be more robust. So instead of having to rely on the API to actually include a PowerShell command, it would let you create VPGs, delete VPGs, modify VPGs, etc. This would ease the automation effort of deployment and decommissioning and I'd really appreciate that."
"It would be beneficial if Zerto also offered integration with other cloud management platforms, such as VMware Aria Automation."
"Its pricing could be better. Also, Zerto needs to improve its reporting capabilities and provide better dashboards."
"It is a little expensive."
"The ease of setup can be improved in the next release of HPE Zerto Software. The initial setup of the DNS environments and backup environment took us time to implement, and if the process was wizard-driven, that would have been really beneficial."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
 

Pricing and Cost Advice

"Staffing may be a little thin at times, but as far as budgeting what we buy, the price for this solution has not been so outrageous that we don't buy it."
"Compared to other options like SRM, Zerto is a more expensive solution, making it primarily suitable for larger organizations."
"Zerto is expensive but offers many features that make it competitive."
"Its pricing is way better than Veeam."
"It was pretty appropriate. It was not too cheap, not too expensive. It was just about right."
"It was a little higher. We were in a corporate agreement, and we had a software package that included RP for VM. It is easy to compare pricing when you are already in a corporate agreement. Zerto lost on the pricing scorecard."
"Zerto is affordable."
"If you are an IT person and you think that DR is too expensive then the cloud option from Zerto is good because anyone can afford to use it, as far as getting one or two of their criticals protected."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"The solution is expensive."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"Pricing is reasonable although can be quite a large upfront cost."
"I rate the price of MSP360 Backup a seven out of ten."
"It provides a good cost savings compared to our previous cloud backup."
"Its pricing needs improvement."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
9%
Healthcare Company
8%
Manufacturing Company
10%
Computer Software Company
8%
Financial Services Firm
7%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business90
Midsize Enterprise87
Large Enterprise197
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What advice do you have for others considering Oracle Data Guard?
Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...
What do you like most about Zerto?
Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feat...
What is your experience regarding pricing and costs for Zerto?
From a pricing perspective, HPE Zerto Software is expensive in comparison to other products on the market, but I think it is an easier sell because it works so well and it is so easy to set up a de...
Ask a question
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Also Known As

Zerto Virtual Replication
Cloudberry Backup
 

Overview

 

Sample Customers

United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies
StratX
Find out what your peers are saying about HPE Zerto Software vs. MSP360 Backup and other solutions. Updated: January 2026.
881,733 professionals have used our research since 2012.