N-able N-sight Remote Monitoring & Management and NinjaOne compete in the IT management sector, offering comprehensive tools. NinjaOne appears to have the upper hand with superior feature offerings, despite favorable feedback on N-able's pricing and support.
Features: N-able N-sight provides robust remote monitoring, integrated backup solutions, and script deployment, aiding in various environments. NinjaOne excels in automation capabilities, asset management, and versatile integration options, appealing to those focused on feature richness.
Room for Improvement: N-able N-sight could refine its mobile app capabilities, enhance network device monitoring, and improve its automation features. NinjaOne needs to streamline initial configurations, address remote connection stability, and improve out-of-the-box patch management settings.
Ease of Deployment and Customer Service: N-able N-sight offers a straightforward deployment process and responsive customer service. NinjaOne provides an intuitive setup and comprehensive onboard support, which can minimize downtime for organizations.
Pricing and ROI: N-able N-sight is noted for competitive pricing, offering good ROI for smaller enterprises seeking cost-effective solutions. NinjaOne may have higher initial costs but delivers enhanced ROI through efficiency and rich features, justifying investment for long-term value.
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
I am happy with the technical support from SolarWinds regarding the product.
The customer support at NinjaOne is excellent, rated ten out of ten.
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
I rate customer service and support for NinjaOne at seven out of ten due to slow response times.
It's affordable, and I have no problem with the cost; the top tiers are affordable for managing about 500 to 1,000 devices.
I would rate the scalability of NinjaOne as ten out of ten.
The design suggests it is scalable.
I would rate the stability a ten out of ten.
AI could be applicable in the product to check server issues, find solutions, log tickets, fix problems, and close tickets automatically, which would be great.
Security and reporting, including business intelligence tools, are adequate.
The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing.
The network monitoring needs to be improved.
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
The pricing for NinjaOne is appropriate for small companies.
The price or licensing of NinjaOne is a little bit high.
Every month, every quarter, I see new features, and it is always evolving.
The software's automation tools have solved critical deployment problems for small businesses.
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
RMM software designed for next-level protection
Defend Windows and Apple devices with flexible, real-time remote monitoring and management, and a simple dashboard highlighting critical information during operational peaks.
Patch Microsoft and more
Keep devices compliant and secure with flexible patch management that easily allows MSPs to patch every aspect of the MSFT Environment and beyond.
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/
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