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N-able N-sight Remote Monitoring & Management vs NinjaOne comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
N-able N-sight boosts ROI with remote access, easy management, quick issue resolution, and secure online backup, reducing costs.
Sentiment score
7.7
NinjaOne enhances productivity and efficiency, showing significant time and cost savings with benefits visible within six months.
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
 

Customer Service

Sentiment score
7.3
N-able N-sight's customer service is prompt and satisfactory, with users valuing swift resolutions and overall positive experiences.
Sentiment score
7.8
NinjaOne's customer service is praised for expertise and ease of use, despite some slow technical support responses.
I am happy with the technical support from SolarWinds regarding the product.
The customer support at NinjaOne is excellent, rated ten out of ten.
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
I rate customer service and support for NinjaOne at seven out of ten due to slow response times.
 

Scalability Issues

Sentiment score
7.7
N-able N-sight is a scalable SaaS for managing devices, suitable for medium to large enterprises, offering flexible deployment.
Sentiment score
7.9
NinjaOne is highly regarded for its scalability and flexibility, ideal for managing numerous devices and users efficiently.
It's affordable, and I have no problem with the cost; the top tiers are affordable for managing about 500 to 1,000 devices.
I would rate the scalability of NinjaOne as ten out of ten.
The design suggests it is scalable.
 

Stability Issues

Sentiment score
7.6
Users praise N-able N-sight RMM for stability, simplicity, and reliability, with minor issues rarely impacting efficiency.
Sentiment score
7.9
NinjaOne is praised for stability and consistent performance, with frequent updates addressing occasional server issues and improvements.
 

Room For Improvement

N-able N-sight RMM users seek cost efficiency, SMS notifications, improved UI, refined features, better support, and AI integration.
NinjaOne needs to improve integrations, user interface, reporting, pricing, connectivity, patching, automation, dashboard usability, and backup features.
AI could be applicable in the product to check server issues, find solutions, log tickets, fix problems, and close tickets automatically, which would be great.
Security and reporting, including business intelligence tools, are adequate.
The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing.
The network monitoring needs to be improved.
 

Setup Cost

N-able N-sight offers variable pricing per device and features, sometimes considered costly but justified by cloud capabilities.
NinjaOne is valued for its affordable, scalable pricing and cost-effectiveness, especially for small companies and educational institutions.
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
The pricing for NinjaOne is appropriate for small companies.
The price or licensing of NinjaOne is a little bit high.
 

Valuable Features

N-able N-sight RMM provides monitoring, automation, and security, with a centralized dashboard and multi-tenant support for MSPs.
NinjaOne streamlines IT management with remote monitoring, automation, and integration features, boosting efficiency for small businesses.
Every month, every quarter, I see new features, and it is always evolving.
The software's automation tools have solved critical deployment problems for small businesses.
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
 

Categories and Ranking

N-able N-sight Remote Monit...
Ranking in Remote Monitoring and Management (RMM)
9th
Average Rating
8.4
Reviews Sentiment
7.7
Number of Reviews
15
Ranking in other categories
No ranking in other categories
NinjaOne
Ranking in Remote Monitoring and Management (RMM)
2nd
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Network Monitoring Software (32nd), Server Monitoring (8th), IT Service Management (ITSM) (8th), Remote Access (20th), Vulnerability Management (26th), Mobile Device Management (MDM) (6th), IT Alerting and Incident Management (11th), Patch Management (9th), MSP Backup (3rd), Unified Endpoint Management (UEM) (9th)
 

Mindshare comparison

As of July 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of N-able N-sight Remote Monitoring & Management is 4.5%, down from 6.0% compared to the previous year. The mindshare of NinjaOne is 14.1%, down from 18.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM)
 

Featured Reviews

Daniel Gombe - PeerSpot reviewer
Remote management and incident handling have improved with customizable alerts and efficient patch management
The best feature in N-able N-sight Remote Monitoring & Management is the ease of use because I can remote into any machine that's under management without having to drive out to the customer all the time. It helps to reduce workflows because I can create scripts that I can automate, so I don't have to have many people working for me. It helps to reduce incident response times because it's a combination of tools that logs incidents to the PSA, creates tickets, and allows us to manage incidents all in one for an MSP. It does improve service delivery because we can see what's wrong with certain devices before even the customer has a problem, allowing us to remedy it with the necessary tools.
Jörg Köhler - PeerSpot reviewer
Enhances remote access and integration with third-party tools
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
15%
Performing Arts
8%
Outsourcing Company
6%
Computer Software Company
14%
Government
8%
Retailer
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for N-able Remote Monitoring & Management?
The pricing is straightforward: it is based on a per-node basis. A node is a device that you would like to monitor to install the agent. The pricing is neither cheap nor expensive; it falls within ...
What is your primary use case for N-able Remote Monitoring & Management?
We use the solution to monitor, automate, and protect the clients and environments.
What do you like most about N-able Remote Monitoring & Management?
The details and the reports they provide are what I like, especially the details for almost the whole computer and the OS type.
What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The price or licensing of NinjaOne is a little bit high.
What needs improvement with NinjaOne?
The network monitoring needs to be improved.
 

Also Known As

N-able Remote Monitoring & Management, SolarWinds MSP Remote Monitoring & Management, MSP RMM, SolarWinds RMM, SolarWinds Remote Monitoring and Management
No data available
 

Overview

 

Sample Customers

NetSys Network Systems
Status Pros, Mitchell and Company
Find out what your peers are saying about N-able N-sight Remote Monitoring & Management vs. NinjaOne and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.