N-able N-sight Remote Monitoring &amp; Management vs NinjaOne comparison

N-able N-sight Remote Monit...

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Executive SummaryUpdated on Jan 2, 2025

N-able N-sight Remote Monitoring & Management and NinjaOne compete in the IT management sector, offering comprehensive tools. NinjaOne appears to have the upper hand with superior feature offerings, despite favorable feedback on N-able's pricing and support.

Features: N-able N-sight provides robust remote monitoring, integrated backup solutions, and script deployment, aiding in various environments. NinjaOne excels in automation capabilities, asset management, and versatile integration options, appealing to those focused on feature richness.

Room for Improvement: N-able N-sight could refine its mobile app capabilities, enhance network device monitoring, and improve its automation features. NinjaOne needs to streamline initial configurations, address remote connection stability, and improve out-of-the-box patch management settings.

Ease of Deployment and Customer Service: N-able N-sight offers a straightforward deployment process and responsive customer service. NinjaOne provides an intuitive setup and comprehensive onboard support, which can minimize downtime for organizations.

Pricing and ROI: N-able N-sight is noted for competitive pricing, offering good ROI for smaller enterprises seeking cost-effective solutions. NinjaOne may have higher initial costs but delivers enhanced ROI through efficiency and rich features, justifying investment for long-term value.

To learn more, read our detailed N-able N-sight Remote Monitoring & Management vs. NinjaOne Report (Updated: July 2025).

N-able N-sight Remote Monitoring & Management vs. NinjaOne

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.3

N-able N-sight boosts ROI by streamlining remote access and server monitoring, reducing costs and improving client management efficiency.

Sentiment score

7.7

NinjaOne enhances productivity and efficiency, showing significant time and cost savings with benefits visible within six months.

No quotes available

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NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.

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Owner at AvalisNT AG

Customer Service

Sentiment score

6.3

N-able N-sight RMM support is praised for responsiveness and efficiency, with most users reporting high satisfaction and prompt service.

Sentiment score

7.8

NinjaOne's customer service is praised for expertise and ease of use, despite some slow technical support responses.

I am happy with the technical support from SolarWinds regarding the product.

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Chief Executive Officer at SOIT Business Solutions

The customer support at NinjaOne is excellent, rated ten out of ten.

Owner at AvalisNT AG

Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.

Cloud Consultant at i-Community AG

I rate customer service and support for NinjaOne at seven out of ten due to slow response times.

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CEO AND CTO at DeserveIT

Scalability Issues

Sentiment score

7.9

N-able N-sight RMM scales efficiently for SMEs, allowing expansion and integration without issues, benefiting IT departments.

Sentiment score

7.9

NinjaOne is highly regarded for its scalability and flexibility, ideal for managing numerous devices and users efficiently.

It's affordable, and I have no problem with the cost; the top tiers are affordable for managing about 500 to 1,000 devices.

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Chief Executive Officer at SOIT Business Solutions

I would rate the scalability of NinjaOne as ten out of ten.

CEO AND CTO at DeserveIT

The design suggests it is scalable.

For more quotes and insights, download the NinjaOne report

Owner at AvalisNT AG

Stability Issues

Sentiment score

7.2

Users consider N-able N-sight reliable and efficient, with minor network issues resolved through updates, enhancing time-saving features.

Sentiment score

7.9

NinjaOne is praised for stability and consistent performance, with frequent updates addressing occasional server issues and improvements.

No quotes available

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I would rate the stability a ten out of ten.

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Owner at AvalisNT AG

Room For Improvement

N-able N-sight requires improved reporting, patch management, user interface, mobile features, consistent support, and Android device management.

NinjaOne needs to improve integrations, user interface, reporting, pricing, connectivity, patching, automation, dashboard usability, and backup features.

AI could be applicable in the product to check server issues, find solutions, log tickets, fix problems, and close tickets automatically, which would be great.

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Chief Executive Officer at SOIT Business Solutions

Security and reporting, including business intelligence tools, are adequate.

Cloud Consultant at i-Community AG

The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing.

Owner at AvalisNT AG

The network monitoring needs to be improved.

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CEO AND CTO at DeserveIT

Setup Cost

N-able N-sight pricing is perceived high, with costs varying by nodes and features, impacting adoption but valued for scalability.

NinjaOne is valued for its affordable, scalable pricing and cost-effectiveness, especially for small companies and educational institutions.

No quotes available

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NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.

Owner at AvalisNT AG

The pricing for NinjaOne is appropriate for small companies.

Cloud Consultant at i-Community AG

The price or licensing of NinjaOne is a little bit high.

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CEO AND CTO at DeserveIT

Valuable Features

N-able N-sight provides real-time monitoring, remote access, and multi-platform support, optimizing efficiency for MSPs with its user-friendly interface.

NinjaOne streamlines IT management with remote monitoring, automation, and integration features, boosting efficiency for small businesses.

No quotes available

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Every month, every quarter, I see new features, and it is always evolving.

CEO AND CTO at DeserveIT

The software's automation tools have solved critical deployment problems for small businesses.

Cloud Consultant at i-Community AG

A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.

For more quotes and insights, download the NinjaOne report

Owner at AvalisNT AG

Categories and Ranking

N-able N-sight Remote Monit...

Ranking in Remote Monitoring and Management (RMM)

9th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

NinjaOne

Ranking in Remote Monitoring and Management (RMM)

2nd

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (32nd), Server Monitoring (8th), IT Service Management (ITSM) (8th), Remote Access (20th), Vulnerability Management (25th), Mobile Device Management (MDM) (6th), IT Alerting and Incident Management (11th), Patch Management (9th), MSP Backup (3rd), Unified Endpoint Management (UEM) (9th)

Mindshare comparison

As of August 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of N-able N-sight Remote Monitoring & Management is 4.5%, down from 5.6% compared to the previous year. The mindshare of NinjaOne is 13.9%, down from 18.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM)

Featured Reviews

Remote management and incident handling have improved with customizable alerts and efficient patch management

Chief Executive Officer at SOIT Business Solutions

The best feature in N-able N-sight Remote Monitoring & Management is the ease of use because I can remote into any machine that's under management without having to drive out to the customer all the time. It helps to reduce workflows because I can create scripts that I can automate, so I don't have to have many people working for me. It helps to reduce incident response times because it's a combination of tools that logs incidents to the PSA, creates tickets, and allows us to manage incidents all in one for an MSP. It does improve service delivery because we can see what's wrong with certain devices before even the customer has a problem, allowing us to remedy it with the necessary tools.

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Enhances remote access and integration with third-party tools

Owner at AvalisNT AG

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

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865,295 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Comms Service Provider

14%

Computer Software Company

13%

Performing Arts

11%

Outsourcing Company

Computer Software Company

13%

Government

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for N-able Remote Monitoring & Management?

The pricing is straightforward: it is based on a per-node basis. A node is a device that you would like to monitor to install the agent. The pricing is neither cheap nor expensive; it falls within ...

What is your primary use case for N-able Remote Monitoring & Management?

I offer remote support for customers through both remote and on-site services. It's a hybrid approach, and the tools that I use to monitor their systems are all included within the RMM application.

What needs improvement with N-able Remote Monitoring & Management?

I haven't seen any areas for improvement yet. I'm not sure if they've added AI to their system, which could be beneficial. AI could be applicable in the product to check server issues, find solutio...

What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

What needs improvement with NinjaOne?

The network monitoring needs to be improved.

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Product Reports

N-able N-sight Remote Monitoring & Management

August 2025

N-able N-sight Remote Monitoring & Management report

Download N-able N-sight Remote Monitoring & Management product report

Download NinjaOne product report

August 2025

Also Known As

N-able Remote Monitoring & Management, SolarWinds MSP Remote Monitoring & Management, MSP RMM, SolarWinds RMM, SolarWinds Remote Monitoring and Management

No data available

Overview

RMM software designed for next-level protection

Defend Windows and Apple devices with flexible, real-time remote monitoring and management, and a simple dashboard highlighting critical information during operational peaks.

Patch Microsoft and more

Keep devices compliant and secure with flexible patch management that easily allows MSPs to patch every aspect of the MSFT Environment and beyond.

N-able

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

Sample Customers

NetSys Network Systems

Status Pros, Mitchell and Company