Try our new research platform with insights from 80,000+ expert users

Datto Remote Monitoring and Management vs N-able N-sight Remote Monitoring & Management comparison

datto and N-able are both solutions in the Remote Monitoring and Management (RMM) category. datto is ranked #6 with an average rating of 8.0, while N-able is ranked #9 with an average rating of 7.7. datto holds a 12.4% mindshare in RMM, compared to N-able’s 4.5% mindshare. Additionally, 77% of datto users are willing to recommend the solution, compared to 91% of N-able users who would recommend it.
Datto Remote Monitoring and...
Read 9 Datto Remote Monitoring and Management reviews
  • 1,432 Views
  • 1,117 Comparison Views
77% willing to recommend
N-able N-sight Remote Monit...
Read 15 N-able N-sight Remote Monitoring & Management reviews
  • 747 Views
  • 542 Comparison Views
91% willing to recommend
 

Comparison Buyer's Guide

Download the report
Executive SummaryUpdated on Jan 2, 2025

N-able N-sight Remote Monitoring & Management and Datto Remote Monitoring and Management are major competitors in IT management. N-able is favored for its comprehensive support, while Datto boasts an extensive feature set, suggesting it might justify its higher price.

Features: N-able N-sight provides detailed monitoring capabilities, automation, and integrated security measures. It's an excellent option for small to medium-sized IT services. Datto stands out with advanced backup solutions, seamless integration, and strong disaster recovery features, making it ideal for businesses emphasizing data protection.

Room for Improvement: N-able could enhance its user interface to be more intuitive and simplify its complex reporting features. Additionally, expanding third-party integration options and increasing customization flexibility would be beneficial. Datto might improve by offering more competitive pricing structures, enhancing its customer support responsiveness, and refining its user dashboard for easier navigation.

Ease of Deployment and Customer Service: N-able offers straightforward deployment and is known for responsive customer service, providing excellent guidance and technical support. Datto excels in situations requiring swift setup for data recovery tasks, offering efficient deployment options though user feedback suggests a need for better customer support experiences.

Pricing and ROI: N-able is noted for its cost-effectiveness and aligns with extensive service options to provide significant ROI, especially for smaller organizations. Datto, despite higher upfront costs, offers considerable ROI in environments that require robust data protection and continuity solutions. Cost-effectiveness is determined by an organization's budget and priorities.

DOWNLOAD THE COMPLETE REPORT
To learn more, read our detailed Datto Remote Monitoring and Management vs. N-able N-sight Remote Monitoring & Management Report (Updated: June 2025).
Buyer's Guide
Datto Remote Monitoring and Management vs. N-able N-sight Remote Monitoring & Management
June 2025
Download the complete report
Helped 860,592 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datto Remote Monitoring and...
Ranking in Remote Monitoring and Management (RMM)
6th
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
9
Ranking in other categories
No ranking in other categories
N-able N-sight Remote Monit...
Ranking in Remote Monitoring and Management (RMM)
9th
Average Rating
8.4
Reviews Sentiment
7.7
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of Datto Remote Monitoring and Management is 12.4%, up from 7.2% compared to the previous year. The mindshare of N-able N-sight Remote Monitoring & Management is 4.5%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM)
 

Featured Reviews

Dario Caraponale - PeerSpot reviewer
It's very easy to implement and create policies
Implementation for our first customer took about a week. The console is cloud-based, while we install agents on customer desktops and laptops, both on-premises and remote. Maintenance seems quite easy so far. I can set up alerts for anything happening in the tool, so my technical staff don't need to monitor the console constantly.
Read full review
Daniel Gombe - PeerSpot reviewer
Remote management and incident handling have improved with customizable alerts and efficient patch management
The best feature in N-able N-sight Remote Monitoring & Management is the ease of use because I can remote into any machine that's under management without having to drive out to the customer all the time. It helps to reduce workflows because I can create scripts that I can automate, so I don't have to have many people working for me. It helps to reduce incident response times because it's a combination of tools that logs incidents to the PSA, creates tickets, and allows us to manage incidents all in one for an MSP. It does improve service delivery because we can see what's wrong with certain devices before even the customer has a problem, allowing us to remedy it with the necessary tools.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I also like how Datto integrates seamlessly with the Autotask ticketing system."
"We support nine different nonprofits, and the billing took the manager three or four days working on spreadsheets. When I finished automating everything with Datto, we cut everything down to a couple of hours. That's a substantial cost savings on the billing side."
"Automation, in terms of the standard patches and standard updates, and remote support are valuable. When it does the standard Windows and patches, it works really well. This is something they focus on. Remote support is also something they focus on quite a bit, and it works really well. Being able to get to an agent or a client computer right away is very helpful."
"Even when the connection to the server is lost, the monitoring continues without interruption."
"The project management and task management features work well. It's a decent product in that regard."
"The tool's main valuable features are its ease of use and intuitive console. It's very easy to implement and create policies. I don't need highly technical staff to manage the tool, which is a big advantage."
"The alerting system helps us determine what are high level alerts, and what are alerts which can wait for a day or two. We catch RAID failures, hot servers, bad drives (or predicted failures on drives), etc."
"The remote tool is nice. If a user needs assistance, I don't have to tell the user to do anything. I just ask the user if I can remote in, and 30 seconds later, I have remoted in. It has been really handy."
More Datto Remote Monitoring and Management pros
"We like that this solution is in real-time, it gives us real-time monitoring."
"The reporting for this solution has been most valuable."
"The solution is user-friendly."
"The most helpful feature is script deployment because we can create whatever we want to deploy on our devices. This works in a cloud environment, where we previously relied on Active Directory. Since the start of the COVID outbreak, all the staff members began working from home, and most of the people there did not use the VPN to transfer the policies."
"The solution provides complete visibility for the client's infrastructure. Competitors support multiple platforms like Windows and Linux. We designed the agent for our clients, providing network discovery, so there's no need to go to each device individually. It is easy to deploy with a small address range."
"I'm really happy with the background remote access, which allows me to easily change system internals such as registry keys and silently execute commands using the command prompt in the background. This kind of remote access makes it easy for us to do our jobs without getting in the customer's way."
"The most valuable aspect of N-able Remote Monitoring & Management is it provides an all-in solution for the different solutions."
"The solution provides an administration panel where we can see what is happening on our client's stations, such as events, alerts, and all the software installed."
More N-able N-sight Remote Monitoring & Management pros
 

Cons

"The only area where I see room for improvement is the ability to delay the application of patches for a set number of days."
"Be prepared to spend a lot of time on conversions if you have a lot of clients."
"We would like to see a little more functionality when monitoring network devices, such as switches and routers."
"The CRM capabilities are not very good. It's clunky and could work a lot better than it does. There are no marketing add-ins, for example."
"They have a tab to provide information about the type of hardware the computers have. One thing they don't specify is what model of hard drive the computers have. Identification of storage models would be nice."
"I would like the ability to remotely manage configuration and settings on individual units. Some organizations have a certain device configuration that needs to be consistent across all computers. For example, if we have computers that cannot go to sleep or hibernate because they're being accessed remotely, we need to be able to quickly configure those computers to not hibernate. With Datto, there is no easy and/or direct way to accomplish this. I can't create a group called No Hibernate and drag all those computers to that group so that they do not go into hibernation. There is no easy way to put in a policy or a procedure like that. It's still back to going to each computer and doing it by hand, which is what I'm trying to get away from. I want to automate and simplify as much as possible. I write code and scripts to do most of my work anyways. The intention is to get away from me having to be so hands-on."
"The actual setup and the automation of their product are horrific. When you buy it, there is nothing out of the box. You have to custom design it for everything you want it to do. You pay for implementation, but they don't really do a whole lot to help you get it going. I know it does a lot more than what ours is set up to do, which is frustrating. When I've demoed other systems, their setup is so much better. When you pay for their setup, there is so much more, whereas I just feel like we didn't get a very good setup."
"The main challenge was implementing patch management for software that was not in the tool's standard library or catalog."
More Datto Remote Monitoring and Management cons
"The solutions could improve by adding more features."
"The product looks a bit old-fashioned."
"There is quite a bit of delay on the portal where we receive monitoring information from the endpoint agent on the remote device. Sometimes it gets stuck with no live response from the device, and you have to refresh the portal just to make sure that it's projecting the right information."
"The alerts and reporting could be done a little more clearly. They are quite cryptic, and quite often, we seem to get a lot of reports just for a computer rebooting or going offline for a couple of minutes, which doesn't seem like it's that big of a deal. Reporting could be refined and improved, and they can make it easy to decipher the reports."
"Kaseya is a similar product and they have easier scripts. If you want to deploy one software to 100 machines, we need to dig into it and then we need to create the script and work with the support team and then we can deploy that particular script. The pre-built scripted is the one thing that I would definitely like to have improved."
"We haven't had it for very long, and we're finally getting comfortable with it. The biggest improvement probably would be a little more clarification. It has few exclamation points or attention-getters when there is a computer that doesn't have the up-to-date patches, etc. However, it's not specific in terms of what you need to do. Sometimes, it says it requires a reboot, and you reboot it, but the same message still shows up. Sometimes, the messages that it gives you about how to resolve an issue are not very easy to understand."
"The SentinelOne integration is not great."
"The reporting could be more customizable. RMM pulls a vast amount of data, but you need to filter through it to get a decent executive report each month. I'm pulling reports all day through the XML file and such to get the information our executive needs. They don't want a 34-megabyte Excel spreadsheet, but the overview only provides limited information, like a basic breakdown."
More N-able N-sight Remote Monitoring & Management cons
 

Pricing and Cost Advice

"AEM is a lot more scalable as you just pay per agent instead of having to purchase expensive licenses."
"It fluctuates on the number of computers you have. Depending on the number of computers you have, it can fluctuate anywhere between $5 to $10 per computer per month, which is not too bad. I am not aware of any additional costs beyond the standard licensing fee. It was one flat rate per device."
"We had to pay out some overtime for a few problematic sites. Sites on domain networks are incredibly easy to install. We learned a few tricks that streamlined the process, but in the beginning, it was a bit tedious."
"It goes by how many endpoints you have. It is about $3,000 a month for us. If we can't figure it out ourselves and need additional help to set it up, we would have to pay for that."
"The license typically depends on the number of endpoints. On the RMM side, I think we're paying around $2,250 per endpoint. Then there is also a license per user and tech, so that comes out to about a hundred bucks per tech, give or take."
"Regarding pricing, Kaseya sells it as part of a bundle called Kaseya 360. This package includes several tools, such as EDR, ransomware protection, and more. Considering the bundle, the price is reasonable. However, where I am in Brazil, the high dollar rate and taxes make it not cheap for mid-sized companies. Still, it's competitively priced compared to similar tools."
"The solution is not very expensive."
"It's expensive and out of our budget."
"As I'm not part of the procurement team and because I'm 100% technical, I'm not that familiar with the costs associated with N-able N-sight Remote Monitoring & Management, but I can say that in my location, particularly here in Sri Lanka, it's more expensive than other RMM solutions. I'm working for an Australian IT MSP, and over there, the solution isn't as expensive, but where I'm located, it is, so this is the reason why sometimes, clients don't go with N-able N-sight Remote Monitoring & Management. Licensing cost is also the reason why my organization is looking into Kaseya RMM. My current organization merged with another organization that's using both Kaseya RMM and Connectwise."
"The product is fairly priced."
"Out clients pay monthly for the license of N-able Remote Monitoring & Management."
"We use SolarWinds RMM on a pay-as-you-go monthly basis, so the cost can be highly variable because it depends on a few factors such as how many devices you need to support and what extra features you want to use. The more devices you have, the more you'll pay, and the same goes for extras."
"There is a license required for this solution."
"I haven't paid a whole lot of attention to that since I set it up. It has per-user licensing. If I remember it correctly, it worked out to about $10 a month per user. There were no additional costs. It was pretty straightforward and simple."
report
See which vendors are best for you
Use our free recommendation engine to learn which Remote Monitoring and Management (RMM) solutions are best for your needs.
See recommendations
860,592 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Performing Arts
11%
Computer Software Company
9%
Financial Services Firm
8%
Wholesaler/Distributor
8%
Computer Software Company
17%
Comms Service Provider
15%
Performing Arts
8%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Datto Remote Monitoring and Management?
We are still on the learning curve with the solution, so I can't point out many specific areas for improvement yet.
See all answers
What advice do you have for others considering Datto Remote Monitoring and Management?
The main challenge was implementing patch management for software that was not in the tool's standard library or catalog. We overcame this by working with their technical support; now, we know how ...
See all answers
What is your experience regarding pricing and costs for Datto Remote Monitoring and Management?
Regarding pricing, Kaseya sells it as part of a bundle called Kaseya 360. This package includes several tools, such as EDR, ransomware protection, and more. Considering the bundle, the price is rea...
See all answers
What is your experience regarding pricing and costs for N-able Remote Monitoring & Management?
The pricing is straightforward: it is based on a per-node basis. A node is a device that you would like to monitor to install the agent. The pricing is neither cheap nor expensive; it falls within ...
See all answers
What is your primary use case for N-able Remote Monitoring & Management?
We use the solution to monitor, automate, and protect the clients and environments.
See all answers
What do you like most about N-able Remote Monitoring & Management?
The details and the reports they provide are what I like, especially the details for almost the whole computer and the OS type.
See all answers
 

Comparisons

NinjaOne vs Datto Remote Monitoring and Management Logo
NinjaOne vs Datto Remote Monitoring and Management
Compared 16% of the time
ConnectWise RMM vs Datto Remote Monitoring and Management Logo
ConnectWise RMM vs Datto Remote Monitoring and Management
Compared 15% of the time
ConnectWise Automate vs Datto Remote Monitoring and Management Logo
ConnectWise Automate vs Datto Remote Monitoring and Management
Compared 11% of the time
N-able N-central vs Datto Remote Monitoring and Management Logo
N-able N-central vs Datto Remote Monitoring and Management
Compared 11% of the time
Kaseya VSA vs Datto Remote Monitoring and Management Logo
Kaseya VSA vs Datto Remote Monitoring and Management
Compared 9% of the time
More Datto Remote Monitoring and Management Competitors
Kaseya VSA vs N-able N-sight Remote Monitoring & Management Logo
Kaseya VSA vs N-able N-sight Remote Monitoring & Management
Compared 21% of the time
N-able N-central vs N-able N-sight Remote Monitoring & Management Logo
N-able N-central vs N-able N-sight Remote Monitoring & Management
Compared 18% of the time
NinjaOne vs N-able N-sight Remote Monitoring & Management Logo
NinjaOne vs N-able N-sight Remote Monitoring & Management
Compared 8% of the time
ManageEngine Endpoint Central vs N-able N-sight Remote Monitoring & Management Logo
ManageEngine Endpoint Central vs N-able N-sight Remote Monitoring & Management
Compared 5% of the time
Zabbix vs N-able N-sight Remote Monitoring & Management Logo
Zabbix vs N-able N-sight Remote Monitoring & Management
Compared 5% of the time
More N-able N-sight Remote Monitoring & Management Competitors
 

Product Reports

Buyer's Guide
Datto Remote Monitoring and Management
June 2025
Datto Remote Monitoring and Management reportDownload Datto Remote Monitoring and Management product report
Buyer's Guide
N-able N-sight Remote Monitoring & Management
June 2025
N-able N-sight Remote Monitoring & Management reportDownload N-able N-sight Remote Monitoring & Management product report
 

Also Known As

Autotask EM, Autotask Endpoint Management, Datto RMM
N-able Remote Monitoring & Management, SolarWinds MSP Remote Monitoring & Management, MSP RMM, SolarWinds RMM, SolarWinds Remote Monitoring and Management
 

Overview

Autotask Endpoint Management is everything you need from an RMM solution, and it is all managed On Autotask’s customizable dashboards.

datto

RMM software designed for next-level protection

Defend Windows and Apple devices with flexible, real-time remote monitoring and management, and a simple dashboard highlighting critical information during operational peaks.

Patch Microsoft and more

Keep devices compliant and secure with flexible patch management that easily allows MSPs to patch every aspect of the MSFT Environment and beyond.

N-able
 

Sample Customers

Wessex Networks, Base2, Valiant Technology, Technology Services Group, TechGuru
NetSys Network Systems
Buyer's Guide
Datto Remote Monitoring and Management vs. N-able N-sight Remote Monitoring & Management
June 2025
Free Report: Datto Remote Monitoring and Management vs. N-able N-sight Remote Monitoring & Management
Find out what your peers are saying about Datto Remote Monitoring and Management vs. N-able N-sight Remote Monitoring & Management and other solutions. Updated: June 2025.
DOWNLOAD NOW
860,592 professionals have used our research since 2012.
See our Datto Remote Monitoring and Management vs. N-able N-sight Remote Monitoring & Management report.
See our list of best Remote Monitoring and Management (RMM) vendors.

We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.