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Netskope Next Gen Secure Web Gateway vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
5th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Netskope Next Gen Secure We...
Ranking in Secure Web Gateways (SWG)
14th
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
15
Ranking in other categories
No ranking in other categories
Zscaler Internet Access
Ranking in Secure Web Gateways (SWG)
3rd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
60
Ranking in other categories
Internet Security (2nd)
 

Mindshare comparison

As of June 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.4%, up from 2.0% compared to the previous year. The mindshare of Netskope Next Gen Secure Web Gateway is 2.2%, up from 2.0% compared to the previous year. The mindshare of Zscaler Internet Access is 10.0%, down from 14.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Zscaler Internet Access10.0%
iboss3.4%
Netskope Next Gen Secure Web Gateway2.2%
Other84.4%
Secure Web Gateways (SWG)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
BT
Experto de Seguridad Informática at a financial services firm with 1,001-5,000 employees
Granular web controls have improved user-specific access and reduced security incidents
For the moment, the solution is going quite well, and I cannot think of anything specific we could improve at the moment.Perhaps in file control, the maximum size of the files that can be analyzed is a negative aspect or an improvement that I consider necessary in Netskope Next Gen Secure Web Gateway.
Mohan Janarthanan - PeerSpot reviewer
Associate Vice President at Novac Technology Solutions
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"Content filtering is the most useful feature of iboss."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"iboss is definitely very good in terms of service."
"Our primary use case for this product is DLP,"
"The iboss solution gives me the ability to scan the traffic through all the ports, through all the 131,000 PCP and UDP ports, and with this ability, we have the granularity also for consults over social media and applications on mobile, and this is an advantage that the customers are looking for right now."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"This product is solid, fairly easy to use, and reliable."
"The most valuable features of the solution are its three modules, which are SWG, ZTNA, and CASB."
"Netskope Next Gen Secure Web Gateway has positively impacted my organization by allowing us to have total control and visibility over which users access and which websites they visit."
"The solution offers good security functionality."
"The solution's CASB, DLP, and threat protection features are very good."
"There are a lot of features, but the groups that are created for the policy groups available with Netskope are already relevant to any industry. So grouping the policies is the easiest part and a valuable feature."
"The solution is reliable and has high availability."
"We've found the solution to be quite stable."
"My advice for others looking into implementing the solution it is easy to use, and it is one of the best solutions on the market."
"In summary, this is a good product and I completely recommend it."
"The cloud proxy and integration are some of the key features. Since there is cloud waste, we can quickly provision it and start working on the configuration. On top of that, they have added a few more features. They have integrated CASB, and file sandboxing is part of it."
"Zscaler Internet Access has helped us reduce the time that we spend managing security policies by about four hours a week. We can use this time to focus on other things, especially the IT team."
"Zscaler covers all the features needed to replace a VPN or proxy solution; they are good, and they've been on the market for 15 years now, so they are mature enough."
"The URL filtering has been the most valuable feature."
"SSL inspection is a valuable feature."
"The solution has reduced cyberattacks."
"The initial setup is very straightforward."
 

Cons

"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"iboss can be improved because the integration could be better; you need to import all the sites that you access today, and there are a few problems whenever you import thousands of websites, making the integration process messy for the users."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"It is stable, but due to growth, it can sometimes be less stable than wanted."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"Netskope Next Gen Secure Web Gateway needs to integrate IoT, which can help to control devices."
"Improvement in the solution is required in certain areas where the product does not provide access to its direct end users, who use the portal as an administrator."
"The initial setup and implementation are not straightforward."
"The solution could improve the features for Zero Trust Network Access. They should add more security components to that module."
"I think the accuracy could be improved."
"Since they have the Netskope client, adding some functionality in the endpoint would be good."
"The initial setup is a bit complex in that it takes a lot of time. In order to get the product to work as you need it to, there is a lot of configuration required."
"The solution lacks a good reporting feature."
"Zscaler Internet Access can improve by adding traffic filtering based on the DNS."
"Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal."
"Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this."
"The OS capabilities and WSL support could be improved."
"Zscaler should continue to make the user interface better. They should also improve the backup network and continue to expand it so that it can handle larger numbers of customers."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"The solution is quite expensive. It's around double what others are offering."
"It also needs better integration with other applications as well. There are some restrictions."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The overall pricing for iboss is very competitive and transparent."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"The price is average. Because the license is user-based, you can increase it as per the user quantity."
"The solution's overall cost is cheaper than regular web security solutions."
"We pay a licensing fee of $10,000 on a yearly basis."
"The product is cheap."
"The license model is based on the number of users. You have the possibility to have 10,000 users if you wish."
"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
"The solution is a little bit expensive. On a scale of one to five, I would rate it as a three."
"Licenses are available on a per-host basis. Some features like sandboxing require an additional fee, but most standard features are included in the license."
"Zscaler is an expensive solution, but it's worth the price. Their services are unmatched by competitors. Some may come with half the features that Zscaler can offer and be much cheaper. However, they do not have the global coverage that Zscaler has, and they will not provide the same low latencies and the same speeds that Zscaler can."
"Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features."
"The price is competitive. It's not cheap and it's not expensive."
"The pricing for Zscaler Internet Access could be made cheaper."
"Price-wise, the tool is reasonable compared to the other products in the market but it is not a very low-priced tool. The solution does provide value for money."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
8%
Construction Company
7%
Financial Services Firm
19%
Construction Company
9%
Computer Software Company
7%
Manufacturing Company
6%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
10%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise7
Large Enterprise8
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise39
 

Questions from the Community

What needs improvement with iboss?
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent ...
What is your primary use case for iboss?
We used iBoss mainly for Internet Access by having an Agent on Windows laptops Primarily because when we try to use i...
What is your experience regarding pricing and costs for iboss?
I am not involved in pricing, but as per the information I have, during that time, the Blue Coat proxies we were usin...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...
Which lesser known firewall product has the best chance at unseating the market leaders?
Those firewalls that allow extend the perimeter. Nowadays, there is a issue with the static perimeter and all is goin...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What is your experience regarding pricing and costs for Zscaler Internet Access?
It is only for big companies currently and they only focus on that. That is one of the problems to get into the marke...
 

Also Known As

iBoss Cloud Platform
No data available
ZIA
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Arrow, Cloudrise, Sainsbury, Evalueserve, Stroock, Apria, Ather Energy, CSA, AVX Corporation Nuna, City of San Diego Case, Genomic Health Case Study, Oak Hill Advisors, MaRS Discovery District.
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Netskope Next Gen Secure Web Gateway vs. Zscaler Internet Access and other solutions. Updated: June 2026.
900,838 professionals have used our research since 2012.