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Netskope Next Gen Secure Web Gateway vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
28
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (7th)
Netskope Next Gen Secure We...
Ranking in Secure Web Gateways (SWG)
13th
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
15
Ranking in other categories
No ranking in other categories
Zscaler Internet Access
Ranking in Secure Web Gateways (SWG)
3rd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
60
Ranking in other categories
Internet Security (2nd)
 

Mindshare comparison

As of November 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.2%, up from 2.3% compared to the previous year. The mindshare of Netskope Next Gen Secure Web Gateway is 2.1%, down from 2.2% compared to the previous year. The mindshare of Zscaler Internet Access is 9.8%, down from 14.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Zscaler Internet Access9.8%
iboss3.2%
Netskope Next Gen Secure Web Gateway2.1%
Other84.9%
Secure Web Gateways (SWG)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
reviewer2811576 - PeerSpot reviewer
Experto de Seguridad Informática at a financial services firm with 1,001-5,000 employees
Granular web controls have improved user-specific access and reduced security incidents
For the moment, the solution is going quite well, and I cannot think of anything specific we could improve at the moment.Perhaps in file control, the maximum size of the files that can be analyzed is a negative aspect or an improvement that I consider necessary in Netskope Next Gen Secure Web Gateway.
VikasTiwari - PeerSpot reviewer
Senior Network Engineer at Anthology
Cloud security has transformed remote access and now supports zero trust for all users
The best features Zscaler Internet Access offers are Secure Web Gateway, URL filtering, SSL inspections, and policy-based access control. I find myself relying on Secure Web Gateway, URL filtering, SSL inspection, and policy-based access control the most because these are the main and top-most features I use regularly. Zscaler Internet Access has all of these types of features for securing all internet access and web inspections, allowing me to control all traffic through these features. Zscaler Internet Access features include a Secure Web Gateway for URL filtering, file type control, and inline SSL inspections. The second feature is a cloud firewall with Layer 3 to Layer 7 filtering control and stateful inspections. No hardware inspection or hardware firewall is required. I can also perform segmentations by users, location, and application. There is a cloud CASB solution available as well. Additionally, there is an advanced threat protection feature with signature-based behavioral detections, inline IPS, and zero-day threat protections. The cloud sandboxing solution scans unknown files and provides machine learning-based verdicts to prevent zero-day malware delivery in my environment. There is also a DNS security feature that provides DNS tunneling detections, malicious domain controls, and faster threat containment at the DNS layer. The data protection feature includes inline DLP and CASB-style cloud app control, data sovereignty enforcement, and browser isolation, which executes risky sites in isolated cloud browsers and prevents endpoint compromises. Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users. It has resulted in a drop in security incidents related to web threats and improved visibility into user activity. An area for improvement includes fine-grained troubleshooting tools, better policy simulations, and optimizations around initial configuration complexity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"From a corporate perspective, I understand that it's important to keep the company data safe."
"Content filtering is the most useful feature of iboss."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"iboss is definitely very good in terms of service."
"Deploying iboss leads to good return on investment, estimated around 70% to 80%."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"Overall, the product is nice, and I like the URL filtering, CASB, and other security stacks like threat prevention."
"Prevents data leakage and protects data."
"There are a lot of features, but the groups that are created for the policy groups available with Netskope are already relevant to any industry. So grouping the policies is the easiest part and a valuable feature."
"It is for secure web trafficking, and it is doing what it needs to do. It allows customers to consolidate and eliminate multiple technologies onto Netskope and just kind of turn the dial and use more features, such as CASB, VPN. SWG is another feature. You can monitor and govern all the traffic."
"The most valuable features of the solution are its three modules, which are SWG, ZTNA, and CASB."
"We can connect cloud apps and monitor them."
"Web filtering and DLP are good features."
"We've found the solution to be quite stable."
"It's easy to deploy and easy to use."
"Zscaler Internet Access protects using data loss prevention. If you have a CASB exposing your cloud out into the network, then Zscaler Internet Access will go ahead and control that unknown cloud application in the CASB, protecting it. There is also data detection with exact data match. This improves the data coming into your cloud so you are protecting it."
"Stability-wise, I rate the solution a nine and a half out of ten...The setup phase was easy."
"​After a proper implementation, the maintenance is very low.​"
"The ROI of the solution is excellent."
"Zscaler Internet Access is very scalable, and requests for scalable solutions are met quickly."
"We enjoy all of the proxy capabilities and the capability to integrate into the SIEM/SOC solution."
"Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users."
 

Cons

"I appreciate that iboss's single pane of glass console gives centralized visibility into web traffic, user activity, security policies, and alerts from one dashboard, allowing us to quickly investigate incidents and monitor policy violations without switching between multiple tools, improving operational efficiency; however, the dashboard customization and reporting could be more flexible."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"File integrity monitoring would be very advantageous as an additional feature."
"The easiest device I have set up was the Barracuda line of products."
"The endpoint-type solution is an area that needs some improvement."
"I would like to see simpler dashboards, more detailed reporting, and faster performance in iboss."
"It is stable, but due to growth, it can sometimes be less stable than wanted."
"Cost competitiveness is its area of improvement. They will have to figure out how can they strategically price it because there are a few players in the game who have been doing it for a long time. They will have to figure out how to go to market on the pricing."
"The solution could improve the features for Zero Trust Network Access. They should add more security components to that module."
"Perhaps in file control, the maximum size of the files that can be analyzed is a negative aspect or an improvement that I consider necessary in Netskope Next Gen Secure Web Gateway."
"Netskope Next Gen Secure Web Gateway needs to integrate IoT, which can help to control devices."
"Since they have the Netskope client, adding some functionality in the endpoint would be good."
"I think the accuracy could be improved."
"There is room for improvement in streamlining policies. So what happens is that when you apply a specific Netskope policy, you never know the kind of content it will automatically block, or it will allow."
"Netskope provides vigorous policy enforcement for SaaS platforms based on how we configure it, but its vulnerability management and threat intelligence capabilities could be stronger."
"Initially there were issues in terms of stability and improved a lot now."
"Zscaler Internet Access can improve by adding traffic filtering based on the DNS."
"The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security."
"An improvement would be if they could provide an out-of-the-box experience, like 20 to 30 features all ready to go. In comparison, LogRhythm offers out-of-the-box features. With Zscaler Internet Access, there is firewall IPS, multiple security services, filtering, DLP, and CASB browser isolation. These are things that all users are going to be using. However, when an administrator or architect would start building this, I would definitely need to engage professional services to help clients do it."
"In terms of user experience, it could be better."
"One feature I am missing is the ability to connect automatically to internal monitoring systems."
"The pricing is an issue. It is expensive if you have all of your users in the same location. It is expensive compared to other firewalls on the market."
"Zscaler needs to add client-to-client communication. It's always client-to-server communication. The cloud and branch connectors could be improved because we're still dependent on traditional firewalls. They should eliminate this. They should also provide WAN devices should to compete with the SD-WAN solutions also."
 

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is expensive compared to one of its competitors."
"The product is cheap."
"The license model is based on the number of users. You have the possibility to have 10,000 users if you wish."
"We pay a licensing fee of $10,000 on a yearly basis."
"The price is average. Because the license is user-based, you can increase it as per the user quantity."
"The solution's overall cost is cheaper than regular web security solutions."
"Our monthly fee is around R3000."
"If we need any extra features, the price will increase."
"We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
"Price-wise, the tool is reasonable compared to the other products in the market but it is not a very low-priced tool. The solution does provide value for money."
"The pricing is an issue. It is expensive compared to other firewalls on the market."
"The pricing for Zscaler Internet Access could be made cheaper."
"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
"It is quite expensive. It does its job, but it is quite expensive for what we need."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Construction Company
7%
Financial Services Firm
16%
Construction Company
7%
Manufacturing Company
7%
Outsourcing Company
7%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise8
Large Enterprise16
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise39
 

Questions from the Community

What needs improvement with iboss?
iboss could be improved by making the dashboard more user-friendly, providing more detailed real-time alerts, and imp...
What is your primary use case for iboss?
iboss is primarily used for cloud security, helping to protect users when they access websites and cloud applications...
What is your experience regarding pricing and costs for iboss?
The pricing and licensing for iboss were reasonable for the security features. The setup costs were manageable, thoug...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...
Which lesser known firewall product has the best chance at unseating the market leaders?
Those firewalls that allow extend the perimeter. Nowadays, there is a issue with the static perimeter and all is goin...
What needs improvement with Netskope Next Gen Secure Web Gateway?
For the moment, the solution is going quite well, and I cannot think of anything specific we could improve at the mom...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What is your experience regarding pricing and costs for Zscaler Internet Access?
We have not purchased Zscaler Internet Access through the AWS Marketplace; the licensing process was handled separate...
 

Also Known As

iBoss Cloud Platform
No data available
ZIA
 

Overview

 

Sample Customers

Trusted by global enterprises and government agencies.
Arrow, Cloudrise, Sainsbury, Evalueserve, Stroock, Apria, Ather Energy, CSA, AVX Corporation Nuna, City of San Diego Case, Genomic Health Case Study, Oak Hill Advisors, MaRS Discovery District.
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Netskope Next Gen Secure Web Gateway vs. Zscaler Internet Access and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.