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Netskope Next Gen Secure Web Gateway vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
24
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (6th)
Netskope Next Gen Secure We...
Ranking in Secure Web Gateways (SWG)
13th
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
15
Ranking in other categories
No ranking in other categories
Zscaler Internet Access
Ranking in Secure Web Gateways (SWG)
3rd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
60
Ranking in other categories
Internet Security (2nd)
 

Mindshare comparison

As of September 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.4%, up from 2.2% compared to the previous year. The mindshare of Netskope Next Gen Secure Web Gateway is 2.1%, down from 2.2% compared to the previous year. The mindshare of Zscaler Internet Access is 9.7%, down from 14.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Zscaler Internet Access9.7%
iboss3.4%
Netskope Next Gen Secure Web Gateway2.1%
Other84.8%
Secure Web Gateways (SWG)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
BT
Experto de Seguridad Informática at a financial services firm with 1,001-5,000 employees
Granular web controls have improved user-specific access and reduced security incidents
For the moment, the solution is going quite well, and I cannot think of anything specific we could improve at the moment.Perhaps in file control, the maximum size of the files that can be analyzed is a negative aspect or an improvement that I consider necessary in Netskope Next Gen Secure Web Gateway.
VikasTiwari - PeerSpot reviewer
Senior Network Engineer at Anthology
Cloud security has transformed remote access and now supports zero trust for all users
The best features Zscaler Internet Access offers are Secure Web Gateway, URL filtering, SSL inspections, and policy-based access control. I find myself relying on Secure Web Gateway, URL filtering, SSL inspection, and policy-based access control the most because these are the main and top-most features I use regularly. Zscaler Internet Access has all of these types of features for securing all internet access and web inspections, allowing me to control all traffic through these features. Zscaler Internet Access features include a Secure Web Gateway for URL filtering, file type control, and inline SSL inspections. The second feature is a cloud firewall with Layer 3 to Layer 7 filtering control and stateful inspections. No hardware inspection or hardware firewall is required. I can also perform segmentations by users, location, and application. There is a cloud CASB solution available as well. Additionally, there is an advanced threat protection feature with signature-based behavioral detections, inline IPS, and zero-day threat protections. The cloud sandboxing solution scans unknown files and provides machine learning-based verdicts to prevent zero-day malware delivery in my environment. There is also a DNS security feature that provides DNS tunneling detections, malicious domain controls, and faster threat containment at the DNS layer. The data protection feature includes inline DLP and CASB-style cloud app control, data sovereignty enforcement, and browser isolation, which executes risky sites in isolated cloud browsers and prevents endpoint compromises. Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users. It has resulted in a drop in security incidents related to web threats and improved visibility into user activity. An area for improvement includes fine-grained troubleshooting tools, better policy simulations, and optimizations around initial configuration complexity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"The console is cloud-based, which is something I really appreciate."
"The students were always protected, and the content filtering worked very well, seeming to work better than other products we had tried previously."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"Content filtering is the most useful feature of iboss."
"We can connect cloud apps and monitor them."
"My advice for others looking into implementing the solution it is easy to use, and it is one of the best solutions on the market."
"All our customers use multiple data and want to protect that by preventing data leakage and that's what it does."
"As Netskope is a cloud-based application, it is possible to analyze and distinguish personal and enterprise instances."
"It is for secure web trafficking, and it is doing what it needs to do. It allows customers to consolidate and eliminate multiple technologies onto Netskope and just kind of turn the dial and use more features, such as CASB, VPN. SWG is another feature. You can monitor and govern all the traffic."
"We've found the solution to be quite stable."
"The solution offers good security functionality."
"So far, the solution has been excellent."
"The most valuable features of Zscaler Internet Access include its capacity to scale, the security implementation capabilities, the ability to integrate public IPs related to clients so traffic presents on the internet as a client, and the facility to interoperate with SSEs while maintaining the same security mechanisms from on-premises to cloud environments."
"My advice for people looking into implementing Zscaler Internet Access is that it's quite stable."
"The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours."
"One on the main benefits is protection all time from anywhere."
"Zscalar Internet Access is for Internet security, like an Internet security gateway. I like how it runs seamlessly in the background with a single sign-on. The controls you can have on devices for Internet security are good, and it doesn't impact speed wherever you're connected. Overall, I think it's very good so far."
"The most valuable features of Zscaler Internet Access are it's on the cloud, high network performance, and the interception of users is very easy."
"Zscaler is an expensive solution, but it's worth the price."
"The users are at different locations, and Zscaler helps us to put the organization's central security controls on these roaming users."
 

Cons

"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"File integrity monitoring would be very advantageous as an additional feature."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"iboss can be improved because the integration could be better; you need to import all the sites that you access today, and there are a few problems whenever you import thousands of websites, making the integration process messy for the users."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"The reporting feature needs improvement."
"I appreciate that iboss's single pane of glass console gives centralized visibility into web traffic, user activity, security policies, and alerts from one dashboard, allowing us to quickly investigate incidents and monitor policy violations without switching between multiple tools, improving operational efficiency; however, the dashboard customization and reporting could be more flexible."
"The solution could improve the features for Zero Trust Network Access. They should add more security components to that module."
"I think the accuracy could be improved."
"There is room for improvement in streamlining policies. So what happens is that when you apply a specific Netskope policy, you never know the kind of content it will automatically block, or it will allow."
"They should work on marketing material to put out their work with a little more effort."
"The initial setup is a bit complex in that it takes a lot of time. In order to get the product to work as you need it to, there is a lot of configuration required."
"Netskope provides vigorous policy enforcement for SaaS platforms based on how we configure it, but its vulnerability management and threat intelligence capabilities could be stronger."
"The solution lacks a good reporting feature."
"Netskope Next Gen Secure Web Gateway needs to integrate IoT, which can help to control devices."
"The OS capabilities and WSL support could be improved."
"Zscaler should continue to make the user interface better. They should also improve the backup network and continue to expand it so that it can handle larger numbers of customers."
"The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security."
"We'd like to have more plugins and integration."
"We did hit a problem a while back where they didn't scale properly and we had some major issues."
"I would like to see more training and video documentation."
"The license is per user, and there's a minimum license per user per year. It's costly if you compare it to the traditional solutions like Symantec or Bluecoat."
"We use other similar products and find them to be a bit more preferable to Zscaler."
 

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is expensive compared to one of its competitors."
"The overall pricing for iboss is very competitive and transparent."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The license model is based on the number of users. You have the possibility to have 10,000 users if you wish."
"The solution's overall cost is cheaper than regular web security solutions."
"We pay a licensing fee of $10,000 on a yearly basis."
"The product is cheap."
"The price is average. Because the license is user-based, you can increase it as per the user quantity."
"The price of Zscaler Internet Access should improve, it is expensive."
"It is a few pounds per user per month."
"The solution is a little bit expensive. On a scale of one to five, I would rate it as a three."
"The pricing is an issue. It is expensive compared to other firewalls on the market."
"There are multiple bundles: enterprise, business, and transformation. Transformation includes all the features, but recently I've seen a few more line items that are additional costs. Overall, it's expensive."
"It is costlier than other solutions."
"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
"Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
8%
Computer Software Company
7%
Financial Services Firm
17%
Construction Company
7%
Manufacturing Company
6%
Outsourcing Company
6%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise8
Large Enterprise10
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise39
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...
What is your primary use case for iboss?
I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...
Which lesser known firewall product has the best chance at unseating the market leaders?
Those firewalls that allow extend the perimeter. Nowadays, there is a issue with the static perimeter and all is goin...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What is your experience regarding pricing and costs for Zscaler Internet Access?
We have not purchased Zscaler Internet Access through the AWS Marketplace; the licensing process was handled separate...
 

Also Known As

iBoss Cloud Platform
No data available
ZIA
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Arrow, Cloudrise, Sainsbury, Evalueserve, Stroock, Apria, Ather Energy, CSA, AVX Corporation Nuna, City of San Diego Case, Genomic Health Case Study, Oak Hill Advisors, MaRS Discovery District.
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Netskope Next Gen Secure Web Gateway vs. Zscaler Internet Access and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.