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NewgenONE Digital Transformation Platform vs Zoho Creator comparison

Why PeerSpot?
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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Business Orchestration and Automation Technologies
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
661
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
NewgenONE Digital Transform...
Ranking in Business Orchestration and Automation Technologies
28th
Average Rating
6.0
Reviews Sentiment
6.1
Number of Reviews
1
Ranking in other categories
Low-Code Development Platforms (30th)
Zoho Creator
Ranking in Business Orchestration and Automation Technologies
6th
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
35
Ranking in other categories
Rapid Application Development Software (7th), Low-Code Development Platforms (7th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
reviewer2445606 - PeerSpot reviewer
Director - Group IT & Principal Architect at a financial services firm with 10,001+ employees
Automated process efficiency enhanced with improved setup simplicity
I use NewgenONE to automate processes such as onboarding, trade finance, and complete lending. It allows us to automate these processes efficiently NewgenONE has helped to automate repetitive manual tasks and data inputs, reducing the need for user intervention. It is good because it automates…
AliHaider1 - PeerSpot reviewer
Freelancer at Upwork
Custom dashboards and workflows optimize business tasks, but API updates and tech support challenges remain
AI is a developing tool that could enhance many aspects. Utilizing a more advanced UI and UX capability paired with more customization and ready-made modern templates for mobile and web apps could improve mobile responsiveness and branding controls. Additionally, regarding connections, not just with Zoho apps but also with external ones, there is a need for more pre-built connectors so users do not always require custom APIs. Optimizing the handling of large data sets, providing more enterprise-grade development options, and ensuring full offline mobile apps with automatic background sync would also be beneficial. Furthermore, reducing dependency on Deluge scripts for simple automations and introducing a more intuitive drag-and-drop workflow builder would make a difference. There is indeed a large team collaborating, so they can gain from stronger visual control and improve tracking for production development workflows.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have solved many problems we had in the past before using Automation Anywhere, mainly we saved a lot of time and money, we reduced and minimized the risk of human errors and got rid of all the manual repetitive tasks so we can focus on the core of our business."
"There are more valuable features with the updated solution; now they have both the list view and the flow view, they have increased some features in terms of data types, they now have good usage of the data table and have added variable types, and it's convenient."
"My experience with the deployment of the solution is positive; it's fast, and we have not encountered any problems related to that."
"Automation Anywhere is a decent competitor and gives a better solution."
"My experience with Automation Anywhere over three years has shown tremendous growth in operational efficiency and business processes, as it helps to automate repetitive and rule-based tasks such as report generation and data entry quite faster and efficiently, reducing errors by about thirty to forty percent from what I observed a few years back and improving SLA-related compliance."
"Automation Anywhere has helped us in many ways and is one of the best RPA tools."
"One of the benefits my organization has seen from these features is productivity in two ways: I am able to save a lot of time because of the automation, I do not need manual intervention anymore as manual intervention has been cut down by ten to fifteen percent, and the productivity gains have been substantial."
"Compared to other RPA solutions on the market I have worked with, AA surpasses its competitors by far."
"NewgenONE's document management and workflow approach tools are very useful."
"Zoho Creator is a powerful application where we can accomplish numerous tasks with experience and knowledge."
"The features or capabilities of Zoho Creator that I have found the most valuable so far is customization—being able to drag and drop and build whatever app you want, with strong custom code support and the ability to make API calls to different third-party applications."
"In Zoho Creator, I find the ability to work with CSS and put some HTML in pages to create custom reports to be the most valuable and useful features, along with the publish feature and the portal feature, which are really good."
"Basically, the application development part of the solution is one of the main features I like since it is quick."
"Zoho Creator provides a quick turnaround in terms of project closures, which is the most important benefit."
"Traditionally, such applications require entire teams of developers, but with Zoho Creator, one single developer can handle everything."
"We can create multiple applications simultaneously with it."
"The impact of the Deluge Scripting language on my application's customization options and workflow automation has been significant, reducing a manual process from two or three weeks to just two days and significantly decreasing the manual process and reducing work hours for the organization."
 

Cons

"In the next release, once the bot is triggered, the system should always recognize the active state and not prompt the user to log in again before the bot finishes all of its tasks."
"We have in-house, a few variables, which we use from technical perspectives. We don't have them in Automation Anywhere, but they introduced them yesterday."
"The debugger is also a weakness of the tool, forcing the developer to use error handling or message box to map errors. Few applications take more time for loading when integrated."
"In the current organization, we had trouble initially because I think the documentation and support could be better than what it is now."
"I would like more with OCR and data capture. We are partnering with IBM to help bridge this gap, but Automation Anywhere should continue to expand on their product line and provide these capabilities, as well."
"We also got a tool from Automation Anywhere that was supposed to fix or patch a problem, but it didn't work. It was a horrible, pathetic product that they brought out when it wasn't ready."
"Though the courses in the certification's learning hub are great and awesome, there is some more space for adding more explained contents."
"It can be a challenge for a developer, as it limits what they can do."
"Setting up NewgenONE is still a technical task. Simplifying the setup process would make it easier for users."
"Zoho provides different channels for support, like chat and email. There's also a multi-brand support self-service support portal, but it's time-consuming to deal with it. If we create a portal on Zoho, we need to pay an additional cost per user. It's a flexible platform, but there are limitations, such as the EBI. We need to purchase additional EBIs and other features that some businesses require. If we are developing complex applications, we need to set up many virtual automation and use API calls."
"I would rate the scalability a seven out of ten. So some room for improvement as well for scalability."
"We face issues while moving from one form to another form. We have a negative impression of the tool's support since they do not provide us assistance with our queries. They don't have solid answers to our questions."
"The tech support operates on a ticket-based email response system. Often, by the time they respond, I have already resolved the issue myself."
"Though the pricing level is low compared to other products in the market, I suggest they allow portal users to pay for the solution based on their requirements."
"In-app support is satisfactory, but my major challenge is usually via email because they take long to reply."
"I would appreciate more API integrations and more documentation terms related to Deluge Script in Zoho Creator."
"They should allow for more UI customization."
 

Pricing and Cost Advice

"It is reasonable and affordable. If you consider the tasks that we can get done using this, the pricing is reasonable and affordable."
"I've seen the price vary by whether the client is going to scale and adopt a tool."
"It is expensive. I would rate Automation Anywhere an eight out of ten in terms of pricing."
"Automation Anywhere's pricing is significantly higher than other RPA solutions."
"Automation Anywhere is flexible in terms of costing and licensing."
"The Automation Anywhere license is affordable and not complex."
"We are restricted to use one license on one PC. However, if my license is not working, I want to be able to use it somewhere else. This would be a nice improvement to the licensing, as other competitors in the market have better licensing terms."
"We have saved customers 400% in terms of time saved by implementing this product."
Information not available
"It is at the bottom end of the price range."
"I rate the solution an eight out of ten for pricing since it is really cheap."
"Zoho Creator's price is reasonable compared to other vendors."
"Zoho Creator started at 800 rupees, about $10 per month."
"Anyone can start using the solution with less than 15 to 30 dollars a month per user. It is worth the money."
"The Enterprise version costs INR 1500 per month."
"The tool's pricing is flexible."
"The tool's licensing costs are annual. You need to pay more if you need a bigger database."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Comms Service Provider
10%
Manufacturing Company
10%
Import And Exporter
23%
Construction Company
17%
Comms Service Provider
9%
Outsourcing Company
9%
Construction Company
13%
Outsourcing Company
12%
Financial Services Firm
11%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise82
Large Enterprise558
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What needs improvement with NewgenONE Digital Transformation Platform?
Setting up NewgenONE is still a technical task. Simplifying the setup process would make it easier for users. Even wh...
What is your primary use case for NewgenONE Digital Transformation Platform?
I use NewgenONE to automate processes such as onboarding, trade finance, and complete lending. It allows us to automa...
What advice do you have for others considering NewgenONE Digital Transformation Platform?
NewgenONE works well for business process automation (BPA) and suits specific work for the BFS side. However, it requ...
What is your experience regarding pricing and costs for Zoho Creator?
I find the pricing of Zoho Creator to be very cheap. When compared to other low-code platforms, Zoho Creator consiste...
What needs improvement with Zoho Creator?
I think there are a lot of areas in Zoho Creator that could be improved or enhanced. When writing HTML and CSS inside...
What is your primary use case for Zoho Creator?
I have created multiple custom applications in Zoho Creator, with a standout being an inventory management system, an...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
BNB Bank, National Commercial Bank Jamaica, United Bank, Tokio Marine HCC
Estate Crush Winery, Integra Services, Avidpays, Napa Valley Film Festival, Marionnaud, The Institute of Hormonal Health, Stone Tapert
Find out what your peers are saying about Microsoft, Mendix, OutSystems and others in Low-Code Development Platforms. Updated: September 2026.
913,924 professionals have used our research since 2012.