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NewgenONE Digital Transformation Platform vs Zoho Creator comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Business Orchestration and Automation Technologies
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
640
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
NewgenONE Digital Transform...
Ranking in Business Orchestration and Automation Technologies
22nd
Average Rating
6.0
Reviews Sentiment
6.1
Number of Reviews
1
Ranking in other categories
Low-Code Development Platforms (31st)
Zoho Creator
Ranking in Business Orchestration and Automation Technologies
11th
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
35
Ranking in other categories
Rapid Application Development Software (10th), Low-Code Development Platforms (8th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
reviewer2445606 - PeerSpot reviewer
Director - Group IT & Principal Architect at a financial services firm with 10,001+ employees
Automated process efficiency enhanced with improved setup simplicity
I use NewgenONE to automate processes such as onboarding, trade finance, and complete lending. It allows us to automate these processes efficiently NewgenONE has helped to automate repetitive manual tasks and data inputs, reducing the need for user intervention. It is good because it automates…
VishalKumar7 - PeerSpot reviewer
Zoho Developer at Evoluz Global Solutions
User experience metadata and workflow customization have been streamlined
The creator needs improvement; for instance, if I create a widget that has dynamic data, it cannot get published. When we publish a page that contains a widget, dynamic data does not appear. That is the problem with Zoho Creator, so it needs improvement. The portal user aspect is also costly; for example, purchasing 250 portal users can be expensive for clients who require them monthly. It creates a financial burden similar to how customer logins on e-commerce websites such as Flipkart or Amazon are generally free. Thus, Zoho Creator needs to offer free access for all portal users as they are essential for the application's usage. In Zoho Creator, we cannot work on UI customization as expected; if I want an application resembling a Figma design, there are limitations on UI changes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They have an AI platform with GenAI implemented to help us generate anything that is necessary for automation."
"I like the new GenAI and Automation Co-Pilot, which is something like attended automation."
"Object cloning is one of the main features that are using. We are very happy with it. as It has enabled us to capture a lot of things on screen and use them."
"The most valued feature of Automation Anywhere is its Excel functionality; earlier in my career, I used Process Studio as my RPA tool and there was no flexibility of retrieving single cells, but Automation Anywhere has the flexibility to extract data from Excel."
"It's a perfect product; it's made my life very easy and a lot of people's lives very easy, removing hectic, repetitive, boring work and giving people free time to do the work they really want to do."
"We do plenty of manual processing every day. This is repetitive work where an employee will come and do the same task. The tool helps us to avoid those repetitive tasks and save dollars."
"It's pretty simple and non-invasive."
"OCR, Image Recognition, Object Cloning, and PDF integration help us a lot."
"NewgenONE's document management and workflow approach tools are very useful."
"The solution's flexibility and quick turnaround are valuable."
"The best feature of Zoho Creator is that it is a native application—native means Zoho CRM and Zoho Creator—with portal user access, drag-and-drop features, and a UI developed with limited options and high security."
"While using Zoho Creator, we can establish alternative interfaces to connect with Zoho applications. This enables us to run desired automation and workflows without exhausting the API limits."
"Zoho Creator can be integrated with other platforms easily; for this reason, I think that it's superior to the other solutions I evaluated."
"Zoho Creator is one of the best tools; I also have experience converting applications to Android and iOS, which is essential because customers want to install APK files and iOS application files."
"Zoho Creator is a flexible open platform that is good for development in a complex environment that other platforms may not support. It isn't a challenge for me to develop any kind of complex application in Zoho."
"Zoho Creator also provides role-based access, edit trials, and compliance with standards such as GDPR to ensure data security, eliminating the needs for expensive custom development or the use of multiple tools by consolidating everything into a single platform."
"I recommend Zoho Creator because it's easy to use; in Zoho Creator, the language is Deluge language, which is similar to JavaScript but is a low-code platform, and the Deluge language is simple, so there is nothing complicated about Zoho Creator, allowing you to easily implement the Zoho software."
 

Cons

"Automation Anywhere can be improved by working on the next step with GenAI process automation and the agents."
"With any new upgrades, we have to make changes in the codes. To us, this means that the tool is not stable. We have been told by Automation Anywhere that this will be fixed in future releases."
"The initial setup was complex because we had to make sure all the security aspects were approved by our leadership."
"I would like to see more complex use cases coming out for our industry."
"The Control room audit logs should be moved to an archive for those that are more than six months old."
"The technical support is critical for this product, but we have found them a challenge to work with."
"We would like to be able to directly implement automation for Word documents and XML."
"They could improve the environmental stabilizing issues. There are a lot of environmental issues when rolling over from one environment to another, higher environment. This is the one thing they definitely need to look into."
"Setting up NewgenONE is still a technical task. Simplifying the setup process would make it easier for users."
"If I create a widget that has dynamic data, it cannot get published. When we publish a page that contains a widget, dynamic data does not appear."
"The layout of the form site needs some improvements because you can only create a basic layout and templates in the forms."
"Zoho provides different channels for support, like chat and email. There's also a multi-brand support self-service support portal, but it's time-consuming to deal with it. If we create a portal on Zoho, we need to pay an additional cost per user. It's a flexible platform, but there are limitations, such as the EBI. We need to purchase additional EBIs and other features that some businesses require. If we are developing complex applications, we need to set up many virtual automation and use API calls."
"I would like to see a simpler layout and interface. I would also like to see Zoho CRM and Zoho Campaigns integrated with the product."
"The platform's technical support services need improvement."
"Could have more pre-built integrations for pulling data from the wider Zoho ecosystem as well as other systems."
"The biggest area for improvement is the look and feel when building a customer portal as it's not that customizable."
"Sometimes there are execution order issues where lower code runs before upper code, which can create problems."
 

Pricing and Cost Advice

"Automation Anywhere is reasonably priced because it can sustain us for a long period."
"Licensing for Automation Anywhere (AA) is paid on a yearly basis. Out of all the RPA tools, it has the most value for money, e.g. what you pay is what you get."
"We have seen ROI on one of the process, but not on the other processes yet."
"We are currently negotiating a contract. Depending upon that, we will definitely look at increasing usage."
"It is not cheap, but we are able to get an ROI."
"We have saved time and money using this solution."
"I believe it is $10,000 for Bot Creator."
"We are interested in saving manual engineer man-hours. So far, we have saved $100,000."
Information not available
"Anyone can start using the solution with less than 15 to 30 dollars a month per user. It is worth the money."
"The tool's pricing is flexible."
"The plan provided is presented on a monthly basis, giving an idea of the cost each month. However, the actual cost is calculated and charged on a yearly or annual basis. The cost is displayed in a detailed manner, breaking down the amount charged annually, and presenting it in a monthly format."
"We would prefer it if the price went down drastically."
"Zoho Creator's price is reasonable compared to other vendors."
"The tool has three plans and one of them costs 50 dollars per month."
"The tool's licensing costs are annual. You need to pay more if you need a bigger database."
"Zoho Creator's pricing is fine. It's subscription-based."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
12%
Construction Company
11%
Computer Software Company
7%
Import And Exporter
29%
Construction Company
16%
Healthcare Company
9%
Manufacturing Company
7%
Construction Company
13%
Financial Services Firm
13%
Computer Software Company
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business154
Midsize Enterprise82
Large Enterprise536
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What needs improvement with NewgenONE Digital Transformation Platform?
Setting up NewgenONE is still a technical task. Simplifying the setup process would make it easier for users. Even wh...
What is your primary use case for NewgenONE Digital Transformation Platform?
I use NewgenONE to automate processes such as onboarding, trade finance, and complete lending. It allows us to automa...
What advice do you have for others considering NewgenONE Digital Transformation Platform?
NewgenONE works well for business process automation (BPA) and suits specific work for the BFS side. However, it requ...
What is your experience regarding pricing and costs for Zoho Creator?
I find the pricing of Zoho Creator to be very cheap. When compared to other low-code platforms, Zoho Creator consiste...
What needs improvement with Zoho Creator?
I think there are a lot of areas in Zoho Creator that could be improved or enhanced. When writing HTML and CSS inside...
What is your primary use case for Zoho Creator?
I have created multiple custom applications in Zoho Creator, with a standout being an inventory management system, an...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
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Interactive Demo

Demo not available
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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
BNB Bank, National Commercial Bank Jamaica, United Bank, Tokio Marine HCC
Estate Crush Winery, Integra Services, Avidpays, Napa Valley Film Festival, Marionnaud, The Institute of Hormonal Health, Stone Tapert
Find out what your peers are saying about Microsoft, Mendix, Oracle and others in Low-Code Development Platforms. Updated: May 2026.
900,747 professionals have used our research since 2012.