


NinjaOne and Qualys CSAM are competitors in the IT management and cybersecurity asset management categories. NinjaOne may have the upper hand with its exceptional remote monitoring and management features offering a streamlined experience.
Features: NinjaOne offers powerful remote monitoring and management capabilities, simple script scheduling, and an efficient mobile app with automation for patch management. Qualys CSAM provides superior asset discovery and management, detailed insights into vulnerabilities and end-of-life software, and seamless integration for a comprehensive security outlook.
Room for Improvement: Users of NinjaOne seek better third-party patching, more intuitive reporting, and ticketing systems, as well as increased integration options. Qualys CSAM could enhance interface navigation, optimize dynamic tagging, and expand integrations, while some users encounter configuration and report generation challenges.
Ease of Deployment and Customer Service: NinjaOne is prominently used in public and hybrid cloud setups, with generally satisfactory customer support but limited 24/7 availability. Qualys CSAM offers versatile deployment options, including on-premises and public cloud, and receives praise for comprehensive documentation and responsive support, albeit sometimes with delays.
Pricing and ROI: NinjaOne is priced reasonably with flexible options, offering quick ROI with time savings and productivity gains. Qualys CSAM, although perceived as pricey for smaller organizations, provides significant value through its feature-rich offerings and transparent pricing, with some users preferring more cost-effective bundled options.
It has saved about 90% of our time.
TotalCloud has generated overall savings of 30 to 40 percent across various departments.
CallStream helps us integrate and automate tasks.
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
Time-wise, it is probably saving the service desk a day a week.
We saved money because we were able to consolidate three different tools into one.
Improvements to our security infrastructure contributed to overall business growth of approximately 150 percent over the past year.
By automating tasks, it significantly reduces the human resources required, leading to increased efficiency and productivity.
It has reduced the number of development and scripting hours along with maintenance hours.
They are helpful, respond to my queries, and can answer any question.
Qualys's tech support is highly responsive, providing multiple ways to interact with them.
Qualys' customer service provides quality answers, but the response time is long, even though it is within the SLA.
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
The customer support at NinjaOne is excellent, rated ten out of ten.
Customer support from NinjaOne is excellent.
The support team was knowledgeable and offered a variety of quick resolution options.
Their SMEs have sufficient knowledge, and if they are not the right contact, they quickly redirect us to someone who can help resolve issues.
I would rate their customer support a ten out of ten.
We started our organization about nine months back. We started with about 30 users, and we now have more than 100 users.
Our organization currently uses it to manage over 1200 web applications.
It is absolutely scalable, and I would rate its scalability as nine out of ten.
I would rate the scalability of NinjaOne as ten out of ten.
We easily install the agent on new servers and can create scripts to automate agent installation.
NinjaOne's scalability is brilliant, as we have gone from 2,000 devices to 3,500 devices.
We have about 300,000 assets installed with agents worldwide.
The scalability is excellent as we manage more than one hundred thousand assets, including over one hundred thousand endpoints, approximately 2,600 servers, and more than 1,200 network devices.
Qualys Cybersecurity Asset Management has proven to be a highly scalable solution for us over the past couple of years.
Overall, the support provided has been excellent.
It is a stable solution, which is why we chose it.
Continuous monitoring is crucial to ensure system stability and avoid vulnerabilities or threats.
I would rate the stability a ten out of ten.
In the two years I have used it, I have never experienced any downtime or reliability issues.
NinjaOne is extremely stable.
I would rate the stability of Qualys CSAM a ten out of ten.
The product stability has notably declined over the last two months, and the performance to fulfill a page request is very slow compared to its previous performance.
They are constantly adding capabilities.
Ideally, the scanner should automatically detect and scan all subdomains, even if not explicitly defined, ensuring comprehensive vulnerability assessment.
Ideally, updates should be more immediate, enabling quicker implementation of solutions.
Our goal is to integrate all these functions into Qualys, creating a single dashboard for comprehensive security monitoring and management.
Security and reporting, including business intelligence tools, are adequate.
NinjaOne should consider adding notifications about script executions to email, Teams, or Slack channels.
The ability to have more than one NinjaOne agent on a device at a time, as this is a significant issue in our current state.
Qualys is currently not able to identify assets lacking DNS information.
Features enhancing the interaction with IT or security teams should be added, such as a ticketing feature that, if an issue arises in the CSAM module, enables direct ticket creation in systems like ServiceNow.
If there's one key aspect to focus on, it's discovery—the ability to identify assets that you are not aware of, even when you can see they are present.
Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive.
Pricing is managed by our finance team; however, Qualys TotalCloud offers cost-effective licensing flexibility.
Qualys TotalCloud is expensive, but it offers a premier solution with no headaches.
The pricing for NinjaOne is appropriate for small companies.
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
A cost-effective solution.
I believe that the stability and reliability of Qualys offer great value for the money.
A monthly subscription starting at approximately $72 per month, depending on the specific package and features included.
This view of risk helps reduce the work we would have to do to combine multiple sources to prioritize risk.
It will help cybersecurity professionals monitor the cloud and find vulnerabilities.
We are enjoying the new feature, FlexScan, which is valuable for Internet-facing VMs.
The software's automation tools have solved critical deployment problems for small businesses.
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
Every month, every quarter, I see new features, and it is always evolving.
By correlating this with QDS scores, we can accurately assess the risk level of high or low QDS scores associated with each asset and monitor them accordingly.
The most valuable feature is the real-time visibility Qualys CyberSecurity Asset Management provides into all assets across our development and operational environments.
It also performs scans to identify any vulnerabilities, which helps to take proactive measures before those vulnerabilities are identified by any attacker.
| Product | Mindshare (%) |
|---|---|
| Qualys CyberSecurity Asset Management | 1.3% |
| Qualys TotalCloud | 1.0% |
| NinjaOne | 1.0% |
| Other | 96.7% |


| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 3 |
| Large Enterprise | 29 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 2 |
| Large Enterprise | 23 |
Qualys TotalCloud enhances security posture across cloud environments with continuous monitoring, vulnerability management, and risk visualization, ensuring efficient threat assessment and automated remediation for improved cyber risk reduction.
Qualys TotalCloud offers a robust suite of security tools essential for organizations managing multi-cloud infrastructures. By integrating cloud accounts and automating workflows, it supports AWS, Azure, and GCP, offering comprehensive vulnerability management and zero-day detection. The platform's user-friendly design, combined with its extensive risk management and unified threat assessment capabilities, enables organizations to prioritize and remediate vulnerabilities effectively. TruRisk Insights provides clear insights on cyber risks, while the automation options streamline patch management and scanning processes. API integration across IaaS and SaaS environments further enhances resource allocation efficiency and saves time, addressing misconfigurations across cloud environments.
What are the most important features of Qualys TotalCloud?Qualys TotalCloud is deployed in sectors needing rigorous vulnerability management, such as finance and healthcare. Companies utilize it to secure multi-cloud environments like AWS, Azure, and GCP, focus on compliance, and integrate security into CI/CD pipelines to detect and remedy threats pre-deployment.
NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.
NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.
What are the most important features?
What benefits can users expect?
NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.
Qualys CyberSecurity Asset Management provides key features including asset inventory management, end-of-life tracking, dynamic tagging, and integration with CMDB, offering extensive visibility and support for proactive threat response.
Qualys offers comprehensive visibility across hardware and software assets, aiding in tracking unauthorized applications and facilitating automated vulnerability remediation. Its user-friendly interface and dynamic risk scoring enhance security posture management. Users leverage it for vulnerability management and compliance, benefiting from real-time risk identification and efficient operations in cloud and on-premises environments.
What are the key features of Qualys CyberSecurity Asset Management?Cybersecurity teams in various industries, such as financial services, healthcare, and manufacturing, utilize Qualys to manage technical debt through end-of-life tracking and facilitate robust patch management. It supports compliance and visibility initiatives, essential for maintaining data integrity and operational security in dynamic environments.
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