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NinjaOne vs Qualys Patch Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Organizations save costs and time with NinjaOne, improving productivity and efficiency with ROI typically in six months.
Sentiment score
5.8
Qualys Patch Management enhances security efficiency, reducing workload and vulnerabilities, automating patches, and decreasing ransomware exposure, improving security posture.
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
Owner at AvalisNT AG
Time-wise, it is probably saving the service desk a day a week.
Head of Technology Operations at Codi Group
We saved money because we were able to consolidate three different tools into one.
IT Director at a financial services firm with 10,001+ employees
With Qualys, we can save around 70 percent of time and between 30 to 40 percent of money.
Information Security Manager at BARC India
We have a 50 percent return on investment due to reduced operational complexity and increased efficiency in patching and detection.
Information Security - Manager at Infosys
In the past, it took us seven to ten days to close critical patches, but now we manage to address them within forty-eight hours, while high-priority SLAs can often be resolved within seven days.
IS Service Technical Specialist For Qualys Patch Management at ABB
 

Customer Service

Sentiment score
7.2
NinjaOne offers effective customer service with some response time issues, achieving high ratings despite limited 24/7 availability.
Sentiment score
7.2
Qualys Patch Management offers efficient, responsive support, with most users praising fast resolutions despite occasional language and urgency issues.
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
Cloud Consultant at i-Community AG
The customer support at NinjaOne is excellent, rated ten out of ten.
Owner at AvalisNT AG
Customer support from NinjaOne is excellent.
Assistant Vice President, Tech Solutions at LPL Financials
The support team is experienced and responsive.
Senior Security Consultant at CyberNxt Solutions LLP
The support team is responsive and provides detailed information.
Vulnerability Management Engineer at a comms service provider with 10,001+ employees
Whenever we raise a request and mention the priority of the ticket, they respond immediately via email or call.
Security Consultant at Onity
 

Scalability Issues

Sentiment score
8.2
NinjaOne is scalable and flexible, suitable for various enterprise sizes, praised for adaptability despite cost concerns for smaller setups.
Sentiment score
7.7
Qualys Patch Management efficiently scales from small to large environments with strong ratings, though some seek affordability improvements.
I would rate the scalability of NinjaOne as ten out of ten.
CEO AND CTO at DeserveIT
We easily install the agent on new servers and can create scripts to automate agent installation.
DevOps Engineer at a tech services company with 201-500 employees
NinjaOne's scalability is brilliant, as we have gone from 2,000 devices to 3,500 devices.
Head of Technology Operations at Codi Group
It scales efficiently across different machines globally, ensuring patches are deployed smoothly.
Senior Information Security Engineer at a consultancy with 10,001+ employees
Qualys Patch Management is a globally scalable product, easily handling increasing workloads and users.
Information Security Manager at BARC India
If a client has purchased licensing for ten thousand assets and exceeds that, Qualys continues to scan those additional assets, which ensures the client's coverage.
Lead Product Manager ASM at a tech vendor with 1,001-5,000 employees
 

Stability Issues

Sentiment score
8.2
NinjaOne is highly stable, with frequent updates and minor issues, resulting in minimal reliability concerns and user satisfaction.
Sentiment score
7.7
Qualys Patch Management is highly stable and reliable, praised for cloud-native features and quality support with minor performance issues.
I would rate the stability a ten out of ten.
Owner at AvalisNT AG
In the two years I have used it, I have never experienced any downtime or reliability issues.
DevOps Engineer at a tech services company with 201-500 employees
NinjaOne is extremely stable.
IT Director at a financial services firm with 10,001+ employees
I would rate the stability of Qualys Patch Management nine point five out of ten.
Information Security Lead at a consultancy with 10,001+ employees
The stability of Qualys Patch Management is impeccable.
Sr Cyber Security Manager at BARC India
Overall, it is reliable.
System Engineer at a tech services company with 11-50 employees
 

Room For Improvement

Users desire better software integration, advanced features, improved affordability, and enhanced Linux/macOS support for NinjaOne.
Qualys Patch Management needs improvements in accuracy, integration, UI, reporting, support, automation, error clarity, and patch coverage.
Security and reporting, including business intelligence tools, are adequate.
Cloud Consultant at i-Community AG
NinjaOne should consider adding notifications about script executions to email, Teams, or Slack channels.
DevOps Engineer at a tech services company with 201-500 employees
The ability to have more than one NinjaOne agent on a device at a time, as this is a significant issue in our current state.
Assistant Vice President, Tech Solutions at LPL Financials
There is a limitation where Qualys may not always offer solutions for remediation, particularly for end-of-life or end-of-service applications.
System Engineer at a tech services company with 11-50 employees
It would be better if Qualys Patch Management identifies whether the process has failed at the first instance and provides a retry button or retry mechanism, allowing retries for failed patches.
Sr Security Engineer at a tech services company with 10,001+ employees
For critical options, they could make them red, green for medium, and blue for less significant options.
Cyber Security Specialist at a financial services firm with 10,001+ employees
 

Setup Cost

Enterprise users find NinjaOne competitively priced, offering cost-effective value with bundled tools, though expenses vary by features and scale.
Qualys Patch Management offers competitive pricing, valued for functionality, but may seem expensive; bundles enhance cost-effectiveness for large infrastructures.
The pricing for NinjaOne is appropriate for small companies.
Cloud Consultant at i-Community AG
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
Owner at AvalisNT AG
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
IT Support at Team Trinet
We get many more features at the same price as other solutions such as Microsoft SCCM.
Senior Security Consultant at CyberNxt Solutions LLP
However, it can be a bit expensive sometimes, and I think clients can be shocked when they see the price.
Lead Product Manager ASM at a tech vendor with 1,001-5,000 employees
The pricing is reasonable and less expensive than the previous tool.
Technical Lead - Security Operations at a tech services company with 51-200 employees
 

Valuable Features

NinjaOne streamlines IT management with remote monitoring, automation, and security features, ideal for efficient, cost-effective infrastructure management.
Qualys Patch Management offers efficient vulnerability management, remote management, and improves patch compliance with TruRisk scoring and cloud scalability.
The software's automation tools have solved critical deployment problems for small businesses.
Cloud Consultant at i-Community AG
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
Owner at AvalisNT AG
Every month, every quarter, I see new features, and it is always evolving.
CEO AND CTO at DeserveIT
We leverage this functionality to deploy scripts that adjust registry values, effectively patching vulnerabilities and enhancing the security of our machines.
Senior Information Security Engineer at a consultancy with 10,001+ employees
We have been able to apply workarounds for zero-day vulnerabilities efficiently.
Senior Security Consultant at CyberNxt Solutions LLP
It provides insight into the organization's security posture and keeps databases updated with new CVEs.
Security Specialist at a photography company with 11-50 employees
 

Categories and Ranking

NinjaOne
Ranking in Patch Management
3rd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Help Desk Software (8th), Network Monitoring Software (10th), Server Monitoring (2nd), IT Service Management (ITSM) (7th), Remote Access (8th), Vulnerability Management (17th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (6th), Remote Monitoring and Management (RMM) (1st), MSP Backup (1st), Unified Endpoint Management (UEM) (5th)
Qualys Patch Management
Ranking in Patch Management
1st
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
54
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Patch Management category, the mindshare of NinjaOne is 7.5%, down from 9.0% compared to the previous year. The mindshare of Qualys Patch Management is 2.8%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
Qualys Patch Management2.8%
NinjaOne7.5%
Other89.7%
Patch Management
 

Featured Reviews

Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.
Saurab Gnagurde - PeerSpot reviewer
IT Analyst | Aws Cloud Ops | Dev Ops | Fin Ops at Tata Consultancy
Centralized patch automation has improved compliance and keeps hybrid cloud servers always updated
One area where I think Qualys Patch Management can improve is reporting and dashboard customization. As patching and vulnerability remediation are regular operational activities, having more flexible reporting options and granular insights would help operations teams track patch compliance, remediation status, failed deployments, and outstanding vulnerabilities more effectively. In larger environments, it would also be useful to have more customizable dashboards tailored to different teams such as operations, security, and management. This would make it easier to view the most relevant information without creating multiple reports. Another improvement could be enhanced troubleshooting information for failed patch deployments or agent communication issues. During large-scale patching activities, having more detailed error reporting would help teams identify and resolve issues faster. Overall, my experience with Qualys Patch Management has been positive. It provides good visibility into vulnerabilities and patch compliance, and with some additional reporting and dashboard enhancements, it would be even more useful for day-to-day operational teams.
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Top Industries

By visitors reading reviews
Comms Service Provider
9%
Computer Software Company
9%
Financial Services Firm
8%
Manufacturing Company
8%
Financial Services Firm
11%
Government
10%
Manufacturing Company
10%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise31
 

Questions from the Community

What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
What needs improvement with NinjaOne?
To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.
What is your primary use case for NinjaOne?
My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across those networks or locations, we have NinjaOne deployed on all our machines, and...
What is your experience regarding pricing and costs for Qualys Patch Management?
In terms of quantifying how much it reduces the cost, I have no issues asking.
What needs improvement with Qualys Patch Management?
One area where I think Qualys Patch Management can improve is reporting and dashboard customization. As patching and vulnerability remediation are regular operational activities, having more flexib...
What is your primary use case for Qualys Patch Management?
What are your main use case/s for Qualys Patch Management? M7 4C6.44772 4 6 4.44772 6 5V12V19C6 19.5523 6.44772 20 7 20H14C15.1935 20 16.3381 19.5259 17.182 18.682C18.0259 17.8381 18.5 16.6935 18.5...
 

Overview

 

Sample Customers

Status Pros, Mitchell and Company
Information Not Available
Find out what your peers are saying about NinjaOne vs. Qualys Patch Management and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.