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NinjaOne vs Qualys Patch Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
NinjaOne boosts productivity, saves time and costs, with ROI in six months, enhancing efficiency and quick problem resolution.
Sentiment score
7.2
Qualys Patch Management enhances security, reduces vulnerabilities, saves time, lowers costs, and offers an intuitive interface with updated data.
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
Owner at AvalisNT AG
I have seen a return on investment with NinjaOne, specifically with fewer employees and less time spent on troubleshooting.
IT Support at Team Trinet
With Qualys, we can save around 70 percent of time and between 30 to 40 percent of money.
Information Security Manager at BARC India
We have a 50 percent return on investment due to reduced operational complexity and increased efficiency in patching and detection.
Information Security - Manager at Infosys
We have achieved significant time savings of 90 percent, primarily due to comprehensive oversight and visibility of security issues.
Manager Information Security at a consultancy with 10,001+ employees
 

Customer Service

Sentiment score
7.3
NinjaOne's customer support is highly rated, with effective documentation minimizing needs; some cite slow response times.
Sentiment score
7.3
Qualys Patch Management offers efficient support, though initial responses vary; communication is better via email than phone.
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
Cloud Consultant at i-Community AG
The customer support at NinjaOne is excellent, rated ten out of ten.
Owner at AvalisNT AG
Customer support from NinjaOne is excellent.
Assistant Vice President, Tech Solutions at LPL Financials
The support team is experienced and responsive.
Senior Security Consultant at CyberNxt Solutions LLP
The support team is responsive and provides detailed information.
Vulnerability Management Engineer at a comms service provider with 10,001+ employees
Whenever we raise a request and mention the priority of the ticket, they respond immediately via email or call.
Security Consultant at Onity
 

Scalability Issues

Sentiment score
8.1
NinjaOne offers robust scalability, supporting diverse user needs and organizational growth while being praised for its adaptability.
Sentiment score
8.4
Qualys Patch Management is scalable, accommodating growth, though improvements are needed in multi-tenancy, Mac support, and licensing cost-efficiency.
I would rate the scalability of NinjaOne as ten out of ten.
CEO AND CTO at DeserveIT
We easily install the agent on new servers and can create scripts to automate agent installation.
DevOps Engineer at a tech services company with 201-500 employees
The scalability of NinjaOne is good; we can add more as we grow.
IT Support at Team Trinet
It scales efficiently across different machines globally, ensuring patches are deployed smoothly.
Senior Information Security Engineer at a consultancy with 10,001+ employees
Qualys Patch Management is a globally scalable product, easily handling increasing workloads and users.
Information Security Manager at BARC India
If a client has purchased licensing for ten thousand assets and exceeds that, Qualys continues to scan those additional assets, which ensures the client's coverage.
Lead Product Manager ASM at a tech vendor with 1,001-5,000 employees
 

Stability Issues

Sentiment score
8.0
Users regard NinjaOne as highly stable, appreciating consistent updates despite occasional minor issues following updates.
Sentiment score
7.6
Qualys Patch Management is stable and reliable, with minimal downtime and rare disruptions, offering consistent performance for most users.
I would rate the stability a ten out of ten.
Owner at AvalisNT AG
In the two years I have used it, I have never experienced any downtime or reliability issues.
DevOps Engineer at a tech services company with 201-500 employees
I would rate the stability of Qualys Patch Management nine point five out of ten.
Information Security Lead at a consultancy with 10,001+ employees
The stability of Qualys Patch Management is impeccable.
Sr Cyber Security Manager at BARC India
Overall, it is reliable.
System Engineer at a tech services company with 11-50 employees
 

Room For Improvement

Users seek improved antivirus integrations, mobile control, intuitive interface, flexible reporting, customization, and better platform support in NinjaOne.
Qualys Patch Management requires better driver updates, user interface improvements, increased automation, and enhanced support and integration features.
Security and reporting, including business intelligence tools, are adequate.
Cloud Consultant at i-Community AG
NinjaOne should consider adding notifications about script executions to email, Teams, or Slack channels.
DevOps Engineer at a tech services company with 201-500 employees
The ability to have more than one NinjaOne agent on a device at a time, as this is a significant issue in our current state.
Assistant Vice President, Tech Solutions at LPL Financials
There is a limitation where Qualys may not always offer solutions for remediation, particularly for end-of-life or end-of-service applications.
System Engineer at a tech services company with 11-50 employees
It would be better if Qualys Patch Management identifies whether the process has failed at the first instance and provides a retry button or retry mechanism, allowing retries for failed patches.
Sr Security Engineer at a tech services company with 10,001+ employees
For critical options, they could make them red, green for medium, and blue for less significant options.
Cyber Security Specialist at UBS Financial
 

Setup Cost

NinjaOne offers affordable, subscription-based pricing with potential discounts, appealing to enterprises and educational institutions with tax exemptions.
Qualys Patch Management offers good value despite higher costs, with scaling benefits and improved affordability for small businesses.
The pricing for NinjaOne is appropriate for small companies.
Cloud Consultant at i-Community AG
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
Owner at AvalisNT AG
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
IT Support at Team Trinet
We get many more features at the same price as other solutions such as Microsoft SCCM.
Senior Security Consultant at CyberNxt Solutions LLP
However, it can be a bit expensive sometimes, and I think clients can be shocked when they see the price.
Lead Product Manager ASM at a tech vendor with 1,001-5,000 employees
The pricing is reasonable and less expensive than the previous tool.
Technical Lead - Security Operations at a tech services company with 51-200 employees
 

Valuable Features

NinjaOne offers remote monitoring, automation, and integration with features like remote access and an efficient mobile app for management.
Qualys Patch Management offers automated scheduling, real-time insights, and risk-based management, enhancing security and reducing vulnerabilities efficiently.
The software's automation tools have solved critical deployment problems for small businesses.
Cloud Consultant at i-Community AG
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
Owner at AvalisNT AG
Every month, every quarter, I see new features, and it is always evolving.
CEO AND CTO at DeserveIT
We leverage this functionality to deploy scripts that adjust registry values, effectively patching vulnerabilities and enhancing the security of our machines.
Senior Information Security Engineer at a consultancy with 10,001+ employees
We have been able to apply workarounds for zero-day vulnerabilities efficiently.
Senior Security Consultant at CyberNxt Solutions LLP
It provides insight into the organization's security posture and keeps databases updated with new CVEs.
Cyber Security Engineer at Techensglobal
 

Categories and Ranking

NinjaOne
Ranking in Patch Management
7th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
21
Ranking in other categories
Network Monitoring Software (24th), Server Monitoring (6th), IT Service Management (ITSM) (8th), Remote Access (14th), Vulnerability Management (26th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (9th), Remote Monitoring and Management (RMM) (1st), MSP Backup (2nd), Unified Endpoint Management (UEM) (6th)
Qualys Patch Management
Ranking in Patch Management
1st
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
40
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Patch Management category, the mindshare of NinjaOne is 7.7%, down from 8.3% compared to the previous year. The mindshare of Qualys Patch Management is 3.6%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Market Share Distribution
ProductMarket Share (%)
Qualys Patch Management3.6%
NinjaOne7.7%
Other88.7%
Patch Management
 

Featured Reviews

Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.
AN
Cyber Security Specialist at UBS Financial
Patch management process becomes more efficient and cost-effective while significantly improving vulnerability remediation rates
Regarding improvements in Qualys Patch Management, I did not quite understand the downsides they were expecting. Initially, I was confused about where to find and how to use the available features. It was challenging to identify the options we could employ and why we were using them. However, once I gained hands-on experience, I was able to identify the tool's particular features, making it easier for us to use it. The initial phase had some difficulty with the user interface. I would them to improve user training. They have used many colors, which can be confusing, so they should use specific colors for specific options. For critical options, they could make them red, green for medium, and blue for less significant options. This would make it easier for a beginner to recognize which buttons are dangerous to click. Such adjustments can help new users learn the solution faster.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Government
8%
Manufacturing Company
7%
Financial Services Firm
7%
Financial Services Firm
11%
Government
11%
Computer Software Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise5
Large Enterprise23
 

Questions from the Community

What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
What needs improvement with NinjaOne?
One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny text, making it necessary to zoom in to see what the other computer is displaying...
What is your primary use case for NinjaOne?
My main use case for NinjaOne is ticketing. I use NinjaOne for ticketing in my daily work to keep track of all the computers and their uptime, and to generate tickets if there are any alerts.
What is your experience regarding pricing and costs for Qualys Patch Management?
The pricing of Qualys is promising, but I don't have the specifics. Based on my experience, both Qualys and Tenable have similar price points, but clients choose based on whether they need a compre...
What needs improvement with Qualys Patch Management?
Qualys should improve by offering a dedicated testing environment for patches, allowing clients to test patches before deploying them to production. Currently, clients must manage this themselves, ...
What is your primary use case for Qualys Patch Management?
I have experience using Qualys because I'm a pre-sales engineer in one of the systems integrator companies here in the Philippines. I am also handling and selling Qualys, doing presentations to our...
 

Overview

 

Sample Customers

Status Pros, Mitchell and Company
Information Not Available
Find out what your peers are saying about NinjaOne vs. Qualys Patch Management and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.