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NTT-AT WinActor vs UiPath Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
29
Ranking in other categories
No ranking in other categories
NTT-AT WinActor
Ranking in Robotic Process Automation (RPA)
25th
Average Rating
7.0
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
UiPath Platform
Ranking in Robotic Process Automation (RPA)
1st
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
890
Ranking in other categories
Agentic Automation (2nd), AI-Agent Builders (2nd)
 

Mindshare comparison

As of October 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 2.0%, up from 1.1% compared to the previous year. The mindshare of NTT-AT WinActor is 0.4%, up from 0.3% compared to the previous year. The mindshare of UiPath Platform is 17.9%, down from 26.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
UiPath Platform17.9%
Automate2.0%
NTT-AT WinActor0.4%
Other79.7%
Robotic Process Automation (RPA)
 

Featured Reviews

Ibukun Shweta - PeerSpot reviewer
Automation optimizes scheduling, but improvements needed in error reporting and script execution
In my particular use case, for session management, it would be better if I could get a more granular view into connectivity issues to servers. Sometimes, although your flows or tasks are running as scheduled, connecting to the servers can hit a snag without alerts or error logs to check. Some servers might need patching or could be affected by network issues or latency. The workflow sometimes gets stuck without clarity on the errors. An explicit error report would be helpful, especially when the connection fails unexpectedly. It's complex to analyze problems that might arise from firewall issues or other anomalies that could hinder the flow from executing as expected. The depth of these connection challenges would benefit from better debugging capabilities. As for improvements, if Automate wasn't designed primarily for script execution, that's understandable. However, for Linux, I would prefer to see less complexity in workflows to achieve a natural completion of scripts. There are features, such as 'wait for terminal output,' that should more intuitively detect completion based on the shell prompt. Improving those aspects would make Automate more efficient for my needs. Regarding error reporting, I think Automate should offer better error reporting when connecting to servers. Currently, there are many instances where I see empty logs, indicating that, while tasks are scheduled, commands are not executing successfully. This is a significant concern, especially with critical workloads where visibility into errors is essential.
reviewer1170825 - PeerSpot reviewer
Frees up employee time but can't run when computer system is locked
Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks. It would be better if, when we have scheduled a scenario, it would log into the system automatically.
Amjed Al-Tayyan - PeerSpot reviewer
Automation streamlines onboarding and reduces the load on customer service agents
As the head of the division, I do not use UiPath myself. However, I am the decision-maker, so I review the features. The combination of both full-attended and half-attended automation, where you can automate tasks and still interact when required, is very useful. It provides efficiency by freeing staff from unnecessary tasks, resulting in a balanced workload and more productive use of an employee's time. The tool has a noticeable ROI, and the investment is worth every penny as it reduces tedious tasks and improves scalability. It is very easy to use. During the COVID lockdown, my son who was 11 at the time attended a UiPath and Automation Anywhere training with me. He has already automated his school tasks requiring saving data and uploading some documents to the portal. If a kid can do this, it shows how easy it is.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have found the pricing to be very reasonable."
"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."
"I actually quite liked the no-coding functionality."
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"I find the ease of use from a programming perspective very valuable."
"I would rate the technical support as a nine out of ten because it is quite fast and courteous."
"I would recommend Automate because it has made my work much easier."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"The tool's most valuable feature is data import. The OCR feature helps to recognize the data. It can recognize screen and document numbers well."
"This software is very smart - it can decide from a picture if we like that condition, and then the robot will do that action."
"UiPath has improved our organization; the primary difference introduced by the application of the UiPath tool is the speed of processing and accuracy in the data processing."
"I would rate UiPath Platform a nine out of ten."
"It's also very easy to use. There is a lot of drag-and-drop. There are many different ways to complete a solution. For example, if we're trying to manipulate Excel data, sometimes one solution will be really slow and ineffective, but UiPath gives us the ability to find multiple ways to do the same thing that completes the same solution much more quickly."
"UiPath allows people to do more value-added work. I found that we were able to take a person well versed in access programming and convert them to be an RPA developer with relative ease."
"It allows us to extract valuable information from various documents, categorize them based on their types, and make the data within these documents usable for our needs."
"The most valuable features are the unattended bots. Initially, we are going to be looking at a number of attended bots in a pilot phase for our HR internal operations personnel. We are going to come in and try to remove tasks from their daily lives, such as ten minute tasks brought down to five seconds, or we could just completely eliminate them, making them unattended."
"I like the structure of the selectors. They're robust. With other software like Automation Anywhere, we always have problems with recorders, plugins, et cetera. UiPath is more powerful and efficient. UiPath Studio has features like the Excel package, selectors, and recorders."
"The most important feature of all is the UiPath community and the forums, as they have helped me with countless questions!"
 

Cons

"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."
"The OCR for Hebrew text needs to be improved."
"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."
"There is a lack of good development for artificial intelligence, such as machine learning."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"I currently have three bugs open with them that I don't know if they are addressed in the new release."
"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks."
"The OCR has issues recognizing handwritten data."
"Its price is high compared to many other tools. When we go for any additional capability, everything comes at additional pricing. As a package, they can provide something that helps with scalability in terms of bot addition."
"The tool needs to have more documentation and change logs. Minor upgrades break a few things."
"I would like UiPath to give free trial licenses for more features, like AI Center. UiPath currently offers two licenses for the trial version. However, if I need to practice in AI Center, then I need four to six licenses."
"I have had issues with the selectors. I face problems during image capture, and I need to update them. It is not something that I can rely on."
"UiPath should improve its licensing because its competitors offer a cheaper and more sustainable model for even small-scale industries."
"While the solution speeds up the cost of digital transformation, doing so requires expensive or complex application upgrades or IT app support."
"Enhanced capability in the document management space would be a huge benefit to our organization."
"With all the different tools that they have in their arsenal, sometimes it's hard to know how we can get the most out of them."
 

Pricing and Cost Advice

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"Once you buy the software, you just pay for the support for backend help."
"It comes with a package that costs approximately $20,000 USD per year."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"We pay yearly for the agent who runs the processes, plus an additional fee for maintenance costs."
"Costing and licensing were generally in line with expectations of this type of software."
"If it can be lower, we will always take lower."
"In India, where I am from, UiPath is expensive. But customers in other regions, like Europe or the US, will not find it so expensive."
"UiPath is somewhat expensive."
"We would like to see improvement around the licensing and multitenancy."
"UiPath's pricing and licensing have been reasonable and manageable for us. Despite challenges in constantly monitoring SharePoint folders, UiPath has worked well within our resources. We have a fully dedicated, unattended license for our invoice processing, which needs to be a top priority and is always running throughout the day. We have another one for all of our other scheduled automations, and we've been pleased with that so far."
"Even though our clients may have an Automation Anywhere ecosystem, they choose UiPath due to budget and cost. Apart from cost, both platforms offer almost all the features."
"Its pricing is straightforward. There are two editions: one is the community edition and one is the enterprise edition, which is a paid one. The paid edition is priced reasonably. They charge extra for additional training and implementation, but that should be bundled up with the enterprise edition itself. All in all, it's reasonably priced."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
9%
Performing Arts
6%
No data available
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
8%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise8
Large Enterprise4
No data available
By reviewers
Company SizeCount
Small Business239
Midsize Enterprise145
Large Enterprise660
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
My main use case for Automate is to deliver enterprise-scale script execution jobs, which means we are using Automate...
What is your experience regarding pricing and costs for Fortra Automate?
Until now, I have not specified any other tech products except Microsoft Power Automate, N8N, and Make.com that I've ...
What do you like most about NTT-AT WinActor?
The tool's most valuable feature is data import. The OCR feature helps to recognize the data. It can recognize screen...
What needs improvement with NTT-AT WinActor?
The OCR has issues recognizing handwritten data.
What advice do you have for others considering NTT-AT WinActor?
For the repeat tasks, we have two options. The first option is to use the scanner to set up the scheduler. Alternativ...
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...
 

Also Known As

HelpSystems Automate, Automate
NTT WinActor, WinActor, NTT-AT Robotic Process Automation Software, NTT-AT RPA
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Exeo Tech Corporation
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about NTT-AT WinActor vs. UiPath Platform and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.