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NTT-AT WinActor vs Pega Robotic Process Automation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NTT-AT WinActor
Ranking in Robotic Process Automation (RPA)
28th
Average Rating
7.0
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Pega Robotic Process Automa...
Ranking in Robotic Process Automation (RPA)
20th
Average Rating
7.4
Reviews Sentiment
6.5
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Robotic Process Automation (RPA) category, the mindshare of NTT-AT WinActor is 0.7%, up from 0.3% compared to the previous year. The mindshare of Pega Robotic Process Automation is 2.9%, up from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
Pega Robotic Process Automation2.9%
NTT-AT WinActor0.7%
Other96.4%
Robotic Process Automation (RPA)
 

Featured Reviews

reviewer1170825 - PeerSpot reviewer
IT Planning Assistant Manager at a manufacturing company with 10,001+ employees
Frees up employee time but can't run when computer system is locked
Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks. It would be better if, when we have scheduled a scenario, it would log into the system automatically.
reviewer1458102 - PeerSpot reviewer
Regional Director at a tech vendor with 10,001+ employees
Has raised concerns due to outdated framework and high ownership costs
Pega Robotic Process Automation is a temporary solution to a bigger issue, and the cost of implementation especially with Pega really stops customers from proceeding. The total cost of ownership could be improved. From a technical perspective, the product performs adequately. The installation can be quite complex as it's not standalone, and customers need to get the whole Pega platform up and running. The total cost of ownership is not very attractive. RPA as a concept is outdated now, with agentic AI becoming more prominent. We don't see much interest from customers in going down the RPA route; Pega Robotic Process Automation is losing its prominence in the market.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's most valuable feature is data import. The OCR feature helps to recognize the data. It can recognize screen and document numbers well."
"This software is very smart - it can decide from a picture if we like that condition, and then the robot will do that action."
"The platform's most valuable feature is the ability to perform most tasks reliably. It efficiently integrates with other systems and automates various tasks."
"The most valuable features are the loops to lookup tables to read the data."
"It was very smooth and very seamless to create automations."
"In terms of measuring efficiency gains from automating routine compliance tasks in financial services with Pega Robotic Process Automation, automation consistently yields a 25 to 30% efficiency increase."
"The initial setup is pretty easy and quite fast."
"Using the tool actually ends up teaching you about making workflows more efficient."
"I am impressed with the tool's recording feature."
"Its stability has been good."
 

Cons

"Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks."
"The OCR has issues recognizing handwritten data."
"You cannot use a two-dimensional array to read the data."
"The handwritten structured and semi-structured data recognition accuracy is much lower and is an area that definitely needs to improve."
"They have tied the deployment with the Pega BPM product, the robot manager. You need to have the BPM installed."
"Excel connectors need to be improved as there are a few connectors in Excel areas."
"It's difficult not knowing when alerts will arrive."
"In this modern world, in this automation space, if Pega could provide more options that are user-friendly and provide a way to quickly develop an automation solution that is drag-and-drop with a minimal coding approach, then it would be great for automation."
"The way integration classes are created could be improved."
"I would like to improve the tool's integration features and stability."
 

Pricing and Cost Advice

"We pay yearly for the agent who runs the processes, plus an additional fee for maintenance costs."
"I would rate the product's pricing a nine out of ten."
"Pega is as competitive as the basic players such as UiPath or Automation Anywhere. UiPath is the most expensive, but Pega is at par with Automation Anywhere."
"Pega is pretty costly."
"The licensing cost is too high."
"​I was not involved in licensing and pricing, but it is worth the cost​."
"In terms of Pega Robotic Process Automation pricing, I would rate it a five out of five because the solution has a good price. Pricing is not very high, though I'm unsure of the exact cost, based on my experience, the price for Pega Robotic Process Automation is less than Blue Prism because I worked with a few clients that have both solutions and my clients prefer Pega Robotic Process Automation over Blue Prism particularly because of the licensing costs."
"Pega Robotic Process Automation is an expensive solution."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
19%
Manufacturing Company
13%
Computer Software Company
10%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise17
 

Questions from the Community

What do you like most about NTT-AT WinActor?
The tool's most valuable feature is data import. The OCR feature helps to recognize the data. It can recognize screen and document numbers well.
What needs improvement with NTT-AT WinActor?
The OCR has issues recognizing handwritten data.
What advice do you have for others considering NTT-AT WinActor?
For the repeat tasks, we have two options. The first option is to use the scanner to set up the scheduler. Alternatively, we can use another method where we set up the task or schedule on the manag...
What do you like most about Pega Robotic Process Automation?
The solution's automation handling capability has positively impacted the overall automation process in my experience.
What is your experience regarding pricing and costs for Pega Robotic Process Automation?
I would rate the pricing a six out of ten, with ten being expensive.
What needs improvement with Pega Robotic Process Automation?
Pega Robotic Process Automation is a temporary solution to a bigger issue, and the cost of implementation especially with Pega really stops customers from proceeding. The total cost of ownership co...
 

Also Known As

NTT WinActor, WinActor, NTT-AT Robotic Process Automation Software, NTT-AT RPA
Pega RPA, OpenSpan
 

Overview

 

Sample Customers

Exeo Tech Corporation
eBay Enterprise, M&I Bank
Find out what your peers are saying about NTT-AT WinActor vs. Pega Robotic Process Automation and other solutions. Updated: December 2025.
881,733 professionals have used our research since 2012.