NTT-AT WinActor vs Pega Robotic Process Automation comparison

Why PeerSpot?

NTT DATA and Pega are both solutions in the Robotic Process Automation (RPA) category. NTT DATA is ranked #38, while Pega is ranked #18 with an average rating of 5.0. NTT DATA holds a 1.0% mindshare in RPA, compared to Pega’s 1.7% mindshare. Additionally, 50% of NTT DATA users are willing to recommend the solution, compared to 87% of Pega users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 4, 2024

Pega Robotic Process Automation and NTT-AT WinActor are competing products in the RPA space. Pega is often seen as superior in terms of pricing and support, whereas NTT-AT WinActor is noted for its feature-rich offering, providing robust functionalities that might justify the cost for some users.

Features: Pega Robotic Process Automation offers capabilities such as end-to-end automation, AI integration, and scalability. NTT-AT WinActor provides rich features with exceptional flexibility and ease of script creation, suitable for customizable solutions. Pega integrates strongly with complex systems, while WinActor focuses on tailored automation.

Ease of Deployment and Customer Service: Pega's deployment is flexible across diverse environments with strong customer support for smooth adoption. NTT-AT WinActor offers straightforward deployment, useful for smaller operations or limited technical resources. Despite both providing reliable support, Pega's comprehensive options address complex enterprise needs effectively.

Pricing and ROI: Pega involves a higher setup cost but delivers substantial long-term ROI through enhanced process efficiencies and scalability. NTT-AT WinActor has a lower initial investment appealing to cost-sensitive buyers, yielding a shorter ROI period due to its streamlined implementation and operational effectiveness.

To learn more, read our detailed NTT-AT WinActor vs. Pega Robotic Process Automation Report (Updated: September 2026).

Buyer's Guide

NTT-AT WinActor vs. Pega Robotic Process Automation

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of September 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.2%, down from 9.0% compared to the previous year. The mindshare of NTT-AT WinActor is 1.0%, up from 0.4% compared to the previous year. The mindshare of Pega Robotic Process Automation is 1.7%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	5.2%
Pega Robotic Process Automation	1.7%
NTT-AT WinActor	1.0%
Other	92.1%

Robotic Process Automation (RPA)

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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reviewer1170825

IT Planning Assistant Manager at a manufacturing company with 10,001+ employees

Frees up employee time but can't run when computer system is locked

Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks. It would be better if, when we have scheduled a scenario, it would log into the system automatically.

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reviewer1458102

Regional Director at a tech vendor with 10,001+ employees

Has raised concerns due to outdated framework and high ownership costs

Pega Robotic Process Automation is a temporary solution to a bigger issue, and the cost of implementation especially with Pega really stops customers from proceeding. The total cost of ownership could be improved. From a technical perspective, the product performs adequately. The installation can be quite complex as it's not standalone, and customers need to get the whole Pega platform up and running. The total cost of ownership is not very attractive. RPA as a concept is outdated now, with agentic AI becoming more prominent. We don't see much interest from customers in going down the RPA route; Pega Robotic Process Automation is losing its prominence in the market.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"In particular, with our requirements, we have seen reduced dependency on the workforce and we had proper execution of our business process."

"The most valued feature of Automation Anywhere is its Excel functionality; earlier in my career, I used Process Studio as my RPA tool and there was no flexibility of retrieving single cells, but Automation Anywhere has the flexibility to extract data from Excel."

"We have seen AA bringing immense value to the clients once operational. Bot deployment is easy and controlling Access is easy with RBAC With Recent additions. User groups and user management is on par with tools like Blue Prism & UiPath."

"The flexibility of Automation Anywhere's truly universal orchestration in integrating with different systems and models has been great for us because we are new to the mission tools and had our data scattered in Salesforce and Oracle Analytics, yet Automation Anywhere has smooth integration with those apps and about ninety percent of our apps are supported, integrating particularly well with Salesforce where our client data and service requests are managed."

"Be it a Windows application, a web application, or a legacy tool, Automation Anywhere is able to achieve automation on these technologies seamlessly."

"Automation Anywhere has improved our company a lot. The SLA of some tasks that we need to deliver to some clients has improved greatly."

"The digital worker is interesting."

"It improves accuracy and reduces manpower. It is easy to learn."

More Automation Anywhere pros

"NTT-AT WinActor has allowed our employees to focus on other things rather than the repetitive tasks that can now be given to the robot."

"This software is very smart - it can decide from a picture if we like that condition, and then the robot will do that action."

"The tool's most valuable feature is data import. The OCR feature helps to recognize the data. It can recognize screen and document numbers well."

"The workflow system is very intuitive."

"The solution's automation handling capability has positively impacted the overall automation process in my experience."

"Its stability has been good."

"They are leaders in the same industry."

"We have a very large operational team and we are able to avoid mistakes and ensure accuracy and speed using Pega."

"The good thing about Pega is that it is very flexible and you can do a lot so the capabilities are broad."

"The feature I like best in Pega Robotic Process Automation is that I'm able to add external DLL section codes. I can inject the JavaScript, and I can write VB.NET, C#.NET, and DLL codes, then inject those codes into the existing process. Mainly, from a development perspective, I like that feature a lot, so if anything is not supported by Pega Robotic Process Automation, then I can build that either in JavaScript or in .NET, then use those functions within the IP."

"With Pega Robotics, once we integrated it will work with any machines after deployment until there is a change."

More Pega Robotic Process Automation pros

Cons

"One aspect I don't appreciate about Automation Anywhere is the way variables are handled. Many things seem to become a string, which makes it hard to code and keep track of items when everything's a string."

"Room for improvement is more on the IQ Bot side: How quickly we can adopt and deploy it?"

"The solution doesn't offer all the capabilities that we need, so we have to use it in conjunction with other software."

"More interactions with PDFs would be great for Automation Anywhere."

"It is nice being able to develop and manage/schedule scripts from the same web browser interface, but there are times I wish that the bot developer screen was made more user friendly."

"We'd like to see more AI features."

"IQ Bot is useful but the price is not friendly."

"Bots get disconnected from control rooms sometimes without any reason and this takes up a lot of time."

More Automation Anywhere cons

"The OCR has issues recognizing handwritten data."

"Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks."

"In this modern world, in this automation space, if Pega could provide more options that are user-friendly and provide a way to quickly develop an automation solution that is drag-and-drop with a minimal coding approach, then it would be great for automation."

"Pega's main drawback was that you have to go and install their platform and their platform is meant to be their main selling point with robotics just a small part of what they do."

"What I don't like that much in Pega Robotic Process Automation is its monitoring tool because that tool is tightly connected with the platform. If the Pega team can deploy the monitoring tool separately, so that it's a separate solution altogether, then that would be good because currently, if you have to use the monitoring tool, then that means you have to use the Pega Robotic Process Automation platform. The initial setup for Pega Robotic Process Automation also needs improvement because it is complex. The only additional feature I'd like to see in the solution is for the monitoring tool to be a stand-alone rather than being tightly coupled with the Pega platform. Looking at the current features of Pega Robotic Process Automation concerning application automation, it covers most of my needs currently."

"Ease of use could probably be improved."

"They have tied the deployment with the Pega BPM product, the robot manager. You need to have the BPM installed."

"Rule versioning and deployment to enable parallel development could still be improved"

"Pega Robotic Process Automation can improve the OCR area. They don't have a powerful OCR engine to read documents or files like other tools."

"I would like to improve the tool's integration features and stability."

More Pega Robotic Process Automation cons

Pricing and Cost Advice

"Considering the cost, it is a bit high, but worth the price because the output accuracy is high."

"The cost of this solution is a little bit high, but it is worth the price."

"We have established a CoE and we take our bot opportunities based on their ROIs. The best ROI opportunity goes to development first. Our ROI opportunities are compliance, profitable growth, productivity enhancements, productivity gains, number of hours the productivity saved, and resources not available that the work can be done by the bot. However, the single most important criteria that we use to measure ROI is how much time does the bot cut down from an analyst's work, as this has the best ROI. E.g., if an analyst is spending a 100 hours of work that a bot can do in one hour, we calculate the 99 hours saved as ROI."

"Automation Anywhere is somewhat expensive. The prices are slightly higher, but if you need something, you must pay for it."

"It is reasonable and affordable. If you consider the tasks that we can get done using this, the pricing is reasonable and affordable."

"We were required to purchase licenses and bot runners, which determined the permissible run times for the bots."

"They all are very competitive today. At the end of the day, it boils down to the negotiations that happen and what type of partner you are."

"It's very good in terms of cost and pricing."

More Automation Anywhere pricing and cost advice

"We pay yearly for the agent who runs the processes, plus an additional fee for maintenance costs."

"In terms of Pega Robotic Process Automation pricing, I would rate it a five out of five because the solution has a good price. Pricing is not very high, though I'm unsure of the exact cost, based on my experience, the price for Pega Robotic Process Automation is less than Blue Prism because I worked with a few clients that have both solutions and my clients prefer Pega Robotic Process Automation over Blue Prism particularly because of the licensing costs."

"Pega is pretty costly."

"Pega is as competitive as the basic players such as UiPath or Automation Anywhere. UiPath is the most expensive, but Pega is at par with Automation Anywhere."

"Pega Robotic Process Automation is an expensive solution."

"The licensing cost is too high."

"I would rate the product's pricing a nine out of ten."

"I was not involved in licensing and pricing, but it is worth the cost."

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Top Industries

By visitors reading reviews

Outsourcing Company

15%

Financial Services Firm

12%

Comms Service Provider

10%

Manufacturing Company

10%

No data available

Financial Services Firm

14%

Outsourcing Company

12%

Manufacturing Company

11%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	161
Midsize Enterprise	82
Large Enterprise	558

No data available

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	5
Large Enterprise	17

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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What needs improvement with Pega Robotic Process Automation?

Pega Robotic Process Automation is a temporary solution to a bigger issue, and the cost of implementation especially ...

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What is your primary use case for Pega Robotic Process Automation?

For banking customers, Pega Robotic Process Automation can fill in the process automation which cannot usually be don...

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What advice do you have for others considering Pega Robotic Process Automation?

I am George from a system integrator and reseller background. We are a system integrator, reseller, and implementer o...

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Comparisons

UiPath Platform vs Automation Anywhere

Compared 11% of the time

Blue Prism vs Automation Anywhere

Compared 6% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 5% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

Appian vs Automation Anywhere

Compared 2% of the time

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Nintex RPA vs NTT-AT WinActor

Compared 12% of the time

UiPath Platform vs NTT-AT WinActor

Compared 11% of the time

TIS RPA vs NTT-AT WinActor

Compared 11% of the time

Microsoft Power Automate vs NTT-AT WinActor

Compared 7% of the time

IPsoft 1RPA vs NTT-AT WinActor

Compared 3% of the time

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UiPath Platform vs Pega Robotic Process Automation

Compared 20% of the time

Blue Prism vs Pega Robotic Process Automation

Compared 12% of the time

Microsoft Power Automate vs Pega Robotic Process Automation

Compared 9% of the time

WorkFusion vs Pega Robotic Process Automation

Compared 5% of the time

NICE Robotic Automation vs Pega Robotic Process Automation

Compared 3% of the time

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Product Reports

Buyer's Guide

Automation Anywhere

September 2026

Download Automation Anywhere product report

Buyer's Guide

Robotic Process Automation (RPA)

August 2026

Download NTT-AT WinActor product report

Buyer's Guide

Pega Robotic Process Automation

September 2026

Download Pega Robotic Process Automation product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

NTT WinActor, WinActor, NTT-AT Robotic Process Automation Software, NTT-AT RPA

Pega RPA, OpenSpan

Interactive Demo

Automation Anywhere

Demo not available

NTT DATA

Demo not available

Pega

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

NTT-AT WinActor is a leading robotic process automation tool designed to improve efficiency by automating repetitive tasks. It caters to enterprises seeking enhanced performance through RPA technology.

WinActor offers industry-tailored RPA solutions that address the need for process automation. It provides businesses with a platform to automate manual workflows, reduce errors, and save time. Known for its user-friendly interface, WinActor is suitable for various enterprise applications. It seamlessly integrates with existing systems, allowing businesses to optimize operations without extensive reconfiguration.

What are the key features of WinActor?

Ease of Use: Offers a simple drag-and-drop interface for quick process setup.
Compatibility: Interfaces seamlessly with Windows applications and other systems.
Scalability: Can easily be scaled according to business needs.

Why should companies consider NTT-AT WinActor?

Cost Efficiency: Reduces labor costs by automating manual workflows.
Accuracy: Minimizes errors in repetitive tasks, increasing overall quality.
Productivity: Saves time by handling mundane tasks, focusing on strategic areas.

WinActor is implemented across different sectors, including finance, healthcare, and manufacturing, to streamline operations, enhance accuracy, and boost productivity. Its adaptability makes it a valuable asset for organizations seeking digital transformation.

NTT DATA

Pega Robotic Process Automation offers advanced UI capabilities, seamless CRM integration, and a centralized management system, enhancing efficiency with low-code options and cross-platform integration. Its centralized dashboards, scalability, and technical support provide strong foundations for diverse applications.

Pega Robotic Process Automation empowers businesses with its robust workflow systems, allowing seamless integration with CRM platforms and enhancing user experience through low-code/no-code development options. The platform's ability to automate data entry and create rapid adapters boosts functionality, ensuring enterprises can meet diverse demands efficiently. Highly valued for its centralized management and stability, Pega also provides insights into agent performance through Workforce Intelligence. It caters to both attended and unattended bots, significantly eliminating manual steps. Despite its advantages, there is room for improved OCR accuracy, user interface enhancement, cloud service expansion in regions like the Middle East and India, and simplified development tools. Addressing these could help keep pace with industry standards.

What are the key features of Pega Robotic Process Automation?

Advanced UI Capabilities: Offers a user-friendly environment for efficient task management.
CRM Integration: Seamless interaction with CRM systems enhances customer engagement.
Centralized Management: Simplifies overseeing bot operations and workflows.
Low-Code/No-Code Development: Enables fast deployment without extensive coding knowledge.
Workforce Intelligence: Provides insights into employee productivity and performance.

What benefits and ROI can users expect from Pega?

Scalability: Facilitates growth by adapting to expanding business needs.
Stability: Reliable platform ensures smooth operations without disruptions.
Technical Support: Comprehensive support services to resolve user queries.
Improved Efficiency: Automates repetitive tasks, reducing manual effort significantly.

Pega Robotic Process Automation finds applications across telecom, banking, insurance, and aviation sectors for operations like fraud detection, compliance checks, and task management. It boosts efficiency in activities such as dual data entry, customer data integration, and process mining. Its adaptability allows for HR and financial workflow automation, integration with mainframe systems, and development of mobile applications.

Pega

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Exeo Tech Corporation

eBay Enterprise, M&I Bank

Buyer's Guide

NTT-AT WinActor vs. Pega Robotic Process Automation

September 2026

Free Report: NTT-AT WinActor vs. Pega Robotic Process Automation

Find out what your peers are saying about NTT-AT WinActor vs. Pega Robotic Process Automation and other solutions. Updated: September 2026.

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