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NTT-AT WinActor vs Pega Robotic Process Automation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NTT-AT WinActor
Ranking in Robotic Process Automation (RPA)
37th
Average Rating
7.0
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Pega Robotic Process Automa...
Ranking in Robotic Process Automation (RPA)
22nd
Average Rating
7.4
Reviews Sentiment
6.5
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Robotic Process Automation (RPA) category, the mindshare of NTT-AT WinActor is 1.0%, up from 0.3% compared to the previous year. The mindshare of Pega Robotic Process Automation is 2.1%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Pega Robotic Process Automation2.1%
NTT-AT WinActor1.0%
Other96.9%
Robotic Process Automation (RPA)
 

Featured Reviews

reviewer1170825 - PeerSpot reviewer
IT Planning Assistant Manager at a manufacturing company with 10,001+ employees
Frees up employee time but can't run when computer system is locked
Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks. It would be better if, when we have scheduled a scenario, it would log into the system automatically.
reviewer1458102 - PeerSpot reviewer
Regional Director at a tech vendor with 10,001+ employees
Has raised concerns due to outdated framework and high ownership costs
Pega Robotic Process Automation is a temporary solution to a bigger issue, and the cost of implementation especially with Pega really stops customers from proceeding. The total cost of ownership could be improved. From a technical perspective, the product performs adequately. The installation can be quite complex as it's not standalone, and customers need to get the whole Pega platform up and running. The total cost of ownership is not very attractive. RPA as a concept is outdated now, with agentic AI becoming more prominent. We don't see much interest from customers in going down the RPA route; Pega Robotic Process Automation is losing its prominence in the market.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's most valuable feature is data import. The OCR feature helps to recognize the data. It can recognize screen and document numbers well."
"NTT-AT WinActor has allowed our employees to focus on other things rather than the repetitive tasks that can now be given to the robot."
"This software is very smart - it can decide from a picture if we like that condition, and then the robot will do that action."
"Pega Robotics offers all the required features to build end-to-end process automation like any other similar tools. It's unique development style using data line and control flow line makes it easy to debug through the flow."
"The good thing about Pega is that it is very flexible and you can do a lot so the capabilities are broad."
"User-friendly, easy to understand and has many features including the ability to track."
"The most valuable feature of Pega Robotic Process Automation is the technique: you can create a user interface that can interact with a human being for attended robots."
"It was very smooth and very seamless to create automations."
"It helped cut short the release cycle by almost 40% compared to the previous solution.​"
"If you want to make any kind of base automation, you can easily code exactly what you want."
"The community support is awesome."
 

Cons

"Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks."
"Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks."
"The OCR has issues recognizing handwritten data."
"In this modern world, in this automation space, if Pega could provide more options that are user-friendly and provide a way to quickly develop an automation solution that is drag-and-drop with a minimal coding approach, then it would be great for automation."
"There have been some scenarios where the bot was not able to replace some of the controls and could not recognize and personalize the task we wanted to automate."
"The interactions with some applications, like Windows and web applications, are a little slow; it will sometimes hang while interacting with third-party applications."
"Pega has a no-code low-code environment. We do everything based on established rules. You kind-of have to learn how all their rules work and how it works for robotics before you can use the solution effectively."
"The way integration classes are created could be improved."
"What I don't like that much in Pega Robotic Process Automation is its monitoring tool because that tool is tightly connected with the platform."
"It is still a niche skill and resources are scarce in the market unless big IT companies are involved."
"It is still a niche skill and resources are scarce in the market unless big IT companies are involved."
 

Pricing and Cost Advice

"We pay yearly for the agent who runs the processes, plus an additional fee for maintenance costs."
"In terms of Pega Robotic Process Automation pricing, I would rate it a five out of five because the solution has a good price. Pricing is not very high, though I'm unsure of the exact cost, based on my experience, the price for Pega Robotic Process Automation is less than Blue Prism because I worked with a few clients that have both solutions and my clients prefer Pega Robotic Process Automation over Blue Prism particularly because of the licensing costs."
"​I was not involved in licensing and pricing, but it is worth the cost​."
"Pega is as competitive as the basic players such as UiPath or Automation Anywhere. UiPath is the most expensive, but Pega is at par with Automation Anywhere."
"Pega Robotic Process Automation is an expensive solution."
"I would rate the product's pricing a nine out of ten."
"The licensing cost is too high."
"Pega is pretty costly."
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893,244 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
17%
Manufacturing Company
14%
Computer Software Company
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise17
 

Questions from the Community

Ask a question
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What needs improvement with Pega Robotic Process Automation?
Pega Robotic Process Automation is a temporary solution to a bigger issue, and the cost of implementation especially with Pega really stops customers from proceeding. The total cost of ownership co...
What is your primary use case for Pega Robotic Process Automation?
For banking customers, Pega Robotic Process Automation can fill in the process automation which cannot usually be done by process reengineering; we use it for activities such as process mining to i...
What advice do you have for others considering Pega Robotic Process Automation?
I am George from a system integrator and reseller background. We are a system integrator, reseller, and implementer of SAP, Camunda, and others. RPA hasn't been around for more than five to six yea...
 

Also Known As

NTT WinActor, WinActor, NTT-AT Robotic Process Automation Software, NTT-AT RPA
Pega RPA, OpenSpan
 

Overview

 

Sample Customers

Exeo Tech Corporation
eBay Enterprise, M&I Bank
Find out what your peers are saying about NTT-AT WinActor vs. Pega Robotic Process Automation and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.