NTT-AT WinActor vs Pega Robotic Process Automation comparison

NTT DATA and Pega are both solutions in the Robotic Process Automation (RPA) category. NTT DATA is ranked #41, while Pega is ranked #21 with an average rating of 6.0. NTT DATA holds a 1.0% mindshare in RPA, compared to Pega’s 1.8% mindshare. Additionally, 50% of NTT DATA users are willing to recommend the solution, compared to 87% of Pega users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

Pega Robotic Process Automation and NTT-AT WinActor are competing products in the RPA space. Pega is often seen as superior in terms of pricing and support, whereas NTT-AT WinActor is noted for its feature-rich offering, providing robust functionalities that might justify the cost for some users.

Features: Pega Robotic Process Automation offers capabilities such as end-to-end automation, AI integration, and scalability. NTT-AT WinActor provides rich features with exceptional flexibility and ease of script creation, suitable for customizable solutions. Pega integrates strongly with complex systems, while WinActor focuses on tailored automation.

Ease of Deployment and Customer Service: Pega's deployment is flexible across diverse environments with strong customer support for smooth adoption. NTT-AT WinActor offers straightforward deployment, useful for smaller operations or limited technical resources. Despite both providing reliable support, Pega's comprehensive options address complex enterprise needs effectively.

Pricing and ROI: Pega involves a higher setup cost but delivers substantial long-term ROI through enhanced process efficiencies and scalability. NTT-AT WinActor has a lower initial investment appealing to cost-sensitive buyers, yielding a shorter ROI period due to its streamlined implementation and operational effectiveness.

To learn more, read our detailed NTT-AT WinActor vs. Pega Robotic Process Automation Report (Updated: June 2026).

Buyer's Guide

NTT-AT WinActor vs. Pega Robotic Process Automation

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of August 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.4%, down from 9.4% compared to the previous year. The mindshare of NTT-AT WinActor is 1.0%, up from 0.4% compared to the previous year. The mindshare of Pega Robotic Process Automation is 1.8%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	5.4%
Pega Robotic Process Automation	1.8%
NTT-AT WinActor	1.0%
Other	91.8%

Robotic Process Automation (RPA)

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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reviewer1170825

IT Planning Assistant Manager at a manufacturing company with 10,001+ employees

Frees up employee time but can't run when computer system is locked

Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks. It would be better if, when we have scheduled a scenario, it would log into the system automatically.

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reviewer1458102

Regional Director at a tech vendor with 10,001+ employees

Has raised concerns due to outdated framework and high ownership costs

Pega Robotic Process Automation is a temporary solution to a bigger issue, and the cost of implementation especially with Pega really stops customers from proceeding. The total cost of ownership could be improved. From a technical perspective, the product performs adequately. The installation can be quite complex as it's not standalone, and customers need to get the whole Pega platform up and running. The total cost of ownership is not very attractive. RPA as a concept is outdated now, with agentic AI becoming more prominent. We don't see much interest from customers in going down the RPA route; Pega Robotic Process Automation is losing its prominence in the market.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Automation Anywhere (AA) is easy to use and understand, even if the user didn't have previous experience with RPA (robotic process automation) software before."

"Before Automation Anywhere, the insurance companies used to transfer data manually from one app to another, but after introducing them to automation the speed and accuracy have been outstanding."

"Anywhere contributed to increased efficiency, reduced manual efforts, and notable time savings across various processes."

"AA provides multiple features such as Windows actions, Database actions, Conditional Actions, Files/Folder Actions, Loop actions, Internet actions, and Clipboard actions. I have used mostly all of these features."

"The most valuable feature is that a job by RPA can be done three or four times faster than a human without human error."

"Automation has helped us improve productivity in that it first of all saves time, and because of the automation we are able to eliminate human errors, so it is really good for improving our productivity and has helped us a lot."

"Features like reusing each and every piece of code for things such as login scripts and data extraction scripts helped us to speed up the implementation of PoC for the client."

"Comparing Automation Anywhere with other tools for RPA, in my opinion, it is better because it is easier to use for both the final user and the developer."

More Automation Anywhere pros

"This software is very smart - it can decide from a picture if we like that condition, and then the robot will do that action."

"NTT-AT WinActor has allowed our employees to focus on other things rather than the repetitive tasks that can now be given to the robot."

"The tool's most valuable feature is data import. The OCR feature helps to recognize the data. It can recognize screen and document numbers well."

"The number of human steps that have been eliminated is significant, and we try to maximize straight-through processing."

"The low-code/no-code development aspect of the solution is great."

"Definitely, we are satisfied. It's a pretty strong product."

"It is a good and matured solution."

"Using the tool actually ends up teaching you about making workflows more efficient."

"In terms of measuring efficiency gains from automating routine compliance tasks in financial services with Pega Robotic Process Automation, automation consistently yields a 25 to 30% efficiency increase."

"The data entry and the automation of data entry are the most valuable aspects of the product, as it was very smooth and very seamless to create automations with no scope for any errors, making it really error-free and very helpful for us."

"Pega Robotic Process Automation's most valuable feature is that it is robust. Additionally, they have plenty of online documents that are good and Pega Academy is helpful, they are doing a great job. They give training on practical use cases. They take domain use cases, and they are great."

More Pega Robotic Process Automation pros

Cons

"We have faced some downtime and crashes with the system, but with the cooperation of the Automation Anywhere team, we have been able to contain that."

"We would like to be able to directly implement automation for Word documents and XML."

"Automation Anywhere can be improved by addressing the server issues we occasionally encounter when running the bot on the runner."

"From the IQ Bot perspective, frankly speaking, they still have to improve a lot... My expectation from a straight, technical, architectural point of view was that I would be able to create my own algorithm and integrate it. But with IQ Bot, I am not able to integrate anything..."

"Automation Anywhere could assist in this transition."

"I would like more with OCR and data capture. We are partnering with IBM to help bridge this gap, but Automation Anywhere should continue to expand on their product line and provide these capabilities, as well."

"The AI is very important, and they are starting to use AI. They could continue to develop it out."

"Improving on the ease of use and user experience of Automation Anywhere (AA) could help."

More Automation Anywhere cons

"Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks."

"The OCR has issues recognizing handwritten data."

"Pega Robotic Process Automation is a temporary solution to a bigger issue, and the cost of implementation especially with Pega really stops customers from proceeding."

"The development experience needs to be improved."

"It is still a niche skill and resources are scarce in the market unless big IT companies are involved."

"Pega Robotic Process Automation using OpenSpan has a very low adoption because it does not provide the flexibility that UiPath or Automation Anywhere offers, which includes more benefits such as the bot manager."

"It's difficult not knowing when alerts will arrive."

"The handwritten structured and semi-structured data recognition accuracy is much lower and is an area that definitely needs to improve."

"There have been some scenarios where the bot was not able to replace some of the controls and could not recognize and personalize the task we wanted to automate."

"The interactions with some applications, like Windows and web applications, are a little slow; it will sometimes hang while interacting with third-party applications."

More Pega Robotic Process Automation cons

Pricing and Cost Advice

"We generally follow the Gain-Sharing Pricing model, which enables the customer to start getting the RPA benefits right from day one of their implementation."

"I think it's $5,500 per license."

"Considering the cost, it is a bit high, but worth the price because the output accuracy is high."

"The cost is high for small-scale businesses but it is fine for medium and large enterprises. Its high licensing cost may affect small-scale businesses. Reducing licensing costs would benefit many users."

"There is a free trial so that they can get an overview, and there are different licenses that are very affordable and can suit every business model."

"Automation Anywhere might have a higher upfront cost than some competitors, but its extensive features and seamless integration with other tools can save organizations money in the long run."

"Automation Anywhere is costlier than the general competition. That is aligned with the share of the market it has."

"Automation Anywhere is thought to be quite expensive, especially for smaller organizations."

More Automation Anywhere pricing and cost advice

"We pay yearly for the agent who runs the processes, plus an additional fee for maintenance costs."

"The licensing cost is too high."

"Pega is as competitive as the basic players such as UiPath or Automation Anywhere. UiPath is the most expensive, but Pega is at par with Automation Anywhere."

"I was not involved in licensing and pricing, but it is worth the cost."

"In terms of Pega Robotic Process Automation pricing, I would rate it a five out of five because the solution has a good price. Pricing is not very high, though I'm unsure of the exact cost, based on my experience, the price for Pega Robotic Process Automation is less than Blue Prism because I worked with a few clients that have both solutions and my clients prefer Pega Robotic Process Automation over Blue Prism particularly because of the licensing costs."

"Pega Robotic Process Automation is an expensive solution."

"I would rate the product's pricing a nine out of ten."

"Pega is pretty costly."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Construction Company

11%

Manufacturing Company

11%

Outsourcing Company

10%

No data available

Financial Services Firm

15%

Manufacturing Company

12%

Computer Software Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	157
Midsize Enterprise	81
Large Enterprise	558

No data available

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	5
Large Enterprise	17

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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What needs improvement with Pega Robotic Process Automation?

Pega Robotic Process Automation is a temporary solution to a bigger issue, and the cost of implementation especially ...

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What is your primary use case for Pega Robotic Process Automation?

For banking customers, Pega Robotic Process Automation can fill in the process automation which cannot usually be don...

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What advice do you have for others considering Pega Robotic Process Automation?

I am George from a system integrator and reseller background. We are a system integrator, reseller, and implementer o...

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Comparisons

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Compared 12% of the time

Microsoft Power Automate vs Automation Anywhere

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Blue Prism vs Automation Anywhere

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AutomationEdge vs Automation Anywhere

Compared 2% of the time

WorkFusion vs Automation Anywhere

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Nintex RPA vs NTT-AT WinActor

Compared 13% of the time

TIS RPA vs NTT-AT WinActor

Compared 12% of the time

UiPath Platform vs NTT-AT WinActor

Compared 12% of the time

Microsoft Power Automate vs NTT-AT WinActor

Compared 7% of the time

Appian RPA vs NTT-AT WinActor

Compared 3% of the time

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UiPath Platform vs Pega Robotic Process Automation

Compared 22% of the time

Blue Prism vs Pega Robotic Process Automation

Compared 13% of the time

Microsoft Power Automate vs Pega Robotic Process Automation

Compared 12% of the time

WorkFusion vs Pega Robotic Process Automation

Compared 5% of the time

NICE Robotic Automation vs Pega Robotic Process Automation

Compared 4% of the time

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Product Reports

Buyer's Guide

Automation Anywhere

August 2026

Download Automation Anywhere product report

Buyer's Guide

Robotic Process Automation (RPA)

July 2026

Download NTT-AT WinActor product report

Buyer's Guide

Pega Robotic Process Automation

July 2026

Download Pega Robotic Process Automation product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

NTT WinActor, WinActor, NTT-AT Robotic Process Automation Software, NTT-AT RPA

Pega RPA, OpenSpan

Interactive Demo

Automation Anywhere

Demo not available

NTT DATA

Demo not available

Pega

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

NTT-AT WinActor is a leading robotic process automation tool designed to improve efficiency by automating repetitive tasks. It caters to enterprises seeking enhanced performance through RPA technology.

WinActor offers industry-tailored RPA solutions that address the need for process automation. It provides businesses with a platform to automate manual workflows, reduce errors, and save time. Known for its user-friendly interface, WinActor is suitable for various enterprise applications. It seamlessly integrates with existing systems, allowing businesses to optimize operations without extensive reconfiguration.

What are the key features of WinActor?

Ease of Use: Offers a simple drag-and-drop interface for quick process setup.
Compatibility: Interfaces seamlessly with Windows applications and other systems.
Scalability: Can easily be scaled according to business needs.

Why should companies consider NTT-AT WinActor?

Cost Efficiency: Reduces labor costs by automating manual workflows.
Accuracy: Minimizes errors in repetitive tasks, increasing overall quality.
Productivity: Saves time by handling mundane tasks, focusing on strategic areas.

WinActor is implemented across different sectors, including finance, healthcare, and manufacturing, to streamline operations, enhance accuracy, and boost productivity. Its adaptability makes it a valuable asset for organizations seeking digital transformation.

NTT DATA

Pega Robotic Process Automation offers advanced UI capabilities, seamless CRM integration, and a centralized management system, enhancing efficiency with low-code options and cross-platform integration. Its centralized dashboards, scalability, and technical support provide strong foundations for diverse applications.

Pega Robotic Process Automation empowers businesses with its robust workflow systems, allowing seamless integration with CRM platforms and enhancing user experience through low-code/no-code development options. The platform's ability to automate data entry and create rapid adapters boosts functionality, ensuring enterprises can meet diverse demands efficiently. Highly valued for its centralized management and stability, Pega also provides insights into agent performance through Workforce Intelligence. It caters to both attended and unattended bots, significantly eliminating manual steps. Despite its advantages, there is room for improved OCR accuracy, user interface enhancement, cloud service expansion in regions like the Middle East and India, and simplified development tools. Addressing these could help keep pace with industry standards.

What are the key features of Pega Robotic Process Automation?

Advanced UI Capabilities: Offers a user-friendly environment for efficient task management.
CRM Integration: Seamless interaction with CRM systems enhances customer engagement.
Centralized Management: Simplifies overseeing bot operations and workflows.
Low-Code/No-Code Development: Enables fast deployment without extensive coding knowledge.
Workforce Intelligence: Provides insights into employee productivity and performance.

What benefits and ROI can users expect from Pega?

Scalability: Facilitates growth by adapting to expanding business needs.
Stability: Reliable platform ensures smooth operations without disruptions.
Technical Support: Comprehensive support services to resolve user queries.
Improved Efficiency: Automates repetitive tasks, reducing manual effort significantly.

Pega Robotic Process Automation finds applications across telecom, banking, insurance, and aviation sectors for operations like fraud detection, compliance checks, and task management. It boosts efficiency in activities such as dual data entry, customer data integration, and process mining. Its adaptability allows for HR and financial workflow automation, integration with mainframe systems, and development of mobile applications.

Pega

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Exeo Tech Corporation

eBay Enterprise, M&I Bank

Buyer's Guide

NTT-AT WinActor vs. Pega Robotic Process Automation

June 2026

Free Report: NTT-AT WinActor vs. Pega Robotic Process Automation

Find out what your peers are saying about NTT-AT WinActor vs. Pega Robotic Process Automation and other solutions. Updated: June 2026.

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