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OpenText Access Manager with Managed Services vs Ping Identity Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Access Manager wit...
Ranking in Access Management
22nd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
Web Access Management (3rd)
Ping Identity Platform
Ranking in Access Management
3rd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
30
Ranking in other categories
Single Sign-On (SSO) (4th), Authentication Systems (7th), Data Governance (9th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
 

Mindshare comparison

As of January 2026, in the Access Management category, the mindshare of OpenText Access Manager with Managed Services is 1.9%, up from 0.9% compared to the previous year. The mindshare of Ping Identity Platform is 6.5%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Market Share Distribution
ProductMarket Share (%)
Ping Identity Platform6.5%
OpenText Access Manager with Managed Services1.9%
Other91.6%
Access Management
 

Featured Reviews

MS
Senior Specialist: Solution Architecture at a tech services company with 501-1,000 employees
A mature, powerful product with good integration capabilities
Since we use it to access a number of mission-critical applications, it means that we have multiple sites. We have independent instances of Access Manager deployed. What's very important for us is to ensure that the configurations across the various sites are 100% aligned. If they had a mechanism to ensure that's the case, that would be great. For example, the worst thing to do is if you run into an issue, and then you fail over to your disaster recovery environment, and then you find out that you've got a missing configuration there, it'll be great if one could easily compare configurations across instances of NetIQ Access Manager to ensure consistency. It's just about ensuring consistent configuration across various instances. Having the ability to easily extract and view and compare and version control configurations would be ideal. If you consider our scenario whereby, let's say, we've got an instance for our retail environment, and for that instance, we've got a disaster recovery environment. We need to ensure the amount of service at each of those sites. Now yes, they serve different purposes, however, for us, it's very important that site A and site B are 100% aligned. And so if there was a way to easily extract the configuration and to compare it across sites, to me, that would just make everything from an operational perspective significantly easier.
SV
Senior ServiceNow Developer at Wells Fargo
Generative AI automates access reviews and provides workflow efficiencies
I work with Governance, Risk, and Compliance (GRC), IT Service Management (ITSM), and Customer Service Management (CSM) modules of ServiceNow. My project is related to cybersecurity. I have touched on generative AI and integrations like SOAP APIs. I have used the Ping Identity Platform for seamless…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of NetIQ Access Manager are SSO and Multi-Factor Authentication."
"It's very easy to integrate with applications."
"There are lots of options to customize the solution to your needs."
"The features that we have found most valuable with NetIQ Access Manager are its single sign-on and two factor two second factor database."
"The single sign-on feature is excellent."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"This is a user-friendly solution."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"Ping Identity Platform can provide a solution for both workforce identity and access management and also for consumer identity and access management, which is CIAM."
"It's convenient for users to log in through Ping using the Kerberos adapter because it doesn't require them to authenticate again."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"From a security perspective, I highly value the product's biometric authentication methods such as FIDO, FaceID, YubiKey, and the mobile app."
 

Cons

"In terms of what could be improved, I would say the security of the infrastructure and the server and the working networking device."
"Classification of junctions and new versions of applications, such as APIs, can be added to enable the use of more devices that utilize biometrics for Multi-Factor Authentication to improve the solution."
"The application portal could be improved with more options and easier customization."
"I would love to see the upgrade procedure handled more effectively. I would prefer to have OVS installation possibilities, although the upgrade procedures should include the OS as well. You should be able to use the whole application as an appliance."
"Having the ability to easily extract and view and compare and version control configurations would be ideal."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."
"We had issues with the stability."
"In Ping Identity, we have had some issues. We've worked with logging and troubleshooting, including some firewall and security issues."
"There is room for improvement in the solution, particularly in security."
"We have encountered instances where it is not easy to do authentication."
"We can choose a drop-down to search for which certificate we have to create, which is difficult."
"In the beginning, the initial setup was very complex."
 

Pricing and Cost Advice

"The price of the solution is average."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"Ping Identity Platform is not very expensive."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"The tool is quite affordable."
"The product is costly."
"The pricing is neither too expensive nor too cheap."
"Ping Identity Platform is not an expensive solution."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Transportation Company
11%
Financial Services Firm
6%
Real Estate/Law Firm
6%
Financial Services Firm
22%
Manufacturing Company
10%
Retailer
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise20
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
 

Also Known As

No data available
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

Bancomext, Bouwend Nederland, Camera dei Deputati, CGT, Coopservice Group, Court of Appeals of Georgia, Etnic, European Automotive Manufacturer, FDM Document Dynamics, Hainan Province Information Center, Highland Community College, Huntington Bank, Johnsonville Sausage, London School of Hygiene & Tropical Medicine, Mazars, Mexico's Tax Administration Service, Owens Community College, Pasco Risk, RDC, School District of Hartford, Senckenberg Nature Research Society, Sheetz, Spanish Public Employment Service, SUNY Orange County Community College, Swisscard, The Municipality of Siena, The University of Westminster, UMB Financial Corporation Invests in Identity Management, University of Dayton, University of Groningen, Vodacom, World Wide Technology
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about OpenText Access Manager with Managed Services vs. Ping Identity Platform and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.