OpenText Robotic Process Automation vs Tungsten RPA comparison

OpenText and Tungsten Automation are both solutions in the Robotic Process Automation (RPA) category. OpenText is ranked #49, while Tungsten Automation is ranked #8 with an average rating of 8.5. OpenText holds a 0.9% mindshare in RPA, compared to Tungsten Automation’s 1.8% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 83% of Tungsten Automation users who would recommend it.

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Executive Summary

We performed a comparison between OpenText Robotic Process Automation and Tungsten RPA based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA).

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: July 2026).

Buyer's Guide

Robotic Process Automation (RPA)

July 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of August 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.4%, down from 9.4% compared to the previous year. The mindshare of OpenText Robotic Process Automation is 0.9%, up from 0.4% compared to the previous year. The mindshare of Tungsten RPA is 1.8%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	5.4%
Tungsten RPA	1.8%
OpenText Robotic Process Automation	0.9%
Other	91.9%

Robotic Process Automation (RPA)

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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Hugo Almeida

Head of IT Automation at a tech services company with 11-50 employees

It lets us automate almost anything and is very easy to work with

It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables.

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Jamil Milhem

Project Manager-Senior RPA Specialist at DEWA

Automates browsing tasks without needing a server connection

I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Automation Anywhere can be considered as one of the most stable RPA tools in the industry, according to the perspective of the limited amount of tools that I've used."

"Scalability is good. There is no question about its scalability."

"It's easy to use, and with less experience, anyone with the business knowledge can automate easily."

"If we want to read a scanned PDF, we use IQ Bot. Using the cognitive detail of IQ Bot and some machine learning abilities, we can train the IQ Bot to process all scanned PDF documents and give the results in an Excel file. This is a very good feature introduced by Automation Anywhere. IQ Bot is doing well."

"The solution's most valuable feature is its ease of use."

"Document Automation plays a very good role for document processing."

"The application replaced about three employees for the OFAC verification processes, thus eliminating the need to hire more people for those tasks."

"It is very easy to use, very easy to learn. That is the main advantage of this tool. You don't need to have very specialized skills to learn it."

More Automation Anywhere pros

"It lets us automate almost anything, even with the legacy tools."

"It lets us automate almost anything, even with the legacy tools. It is very easy for us now to automate with legacy tools, which used to be difficult earlier. We work with a lot of other automation tools from Micro Focus, such as Operation Orchestration, but these tools can only connect to the API. So, there was a gap when we wanted to automate older and legacy tools that didn't have any API to connect to. We can now also automate without any changes in the customer environment. We don't need to change anything in the way that the customer environment works."

"The most valuable feature is the robotic process."

"The most valuable features are workflow and process automation."

"The pricing of the solution is quite good."

"It's a good product."

"The solution is really good and it's rather budget-friendly."

"It is very simple and easy to learn compared to any other RPA tools such as UiPath, Automation Anywhere and Blue Prism."

"It is stable and scalable."

"The scalability of Kofax is very handy, because with a few clicks you can have your scalable environment up and ready and it is not so complex to configure the entire environment."

More Tungsten RPA pros

Cons

"The REST API could be improved."

"There are occasional technical issues, particularly with cloud operations. Sometimes, the bot struggles to initiate on the cloud, even when everything appears in place."

"When it comes to reading email, this solution is unstable and improvements need to be made."

"Sometimes, the recorder from Automation Anywhere does not work well and is inaccurate. This should be improved."

"The IQ Bot has not yet succeeded in living up to its reputation due to its high cost, low ROI, and its inability to meet client requirements."

"I attended and successfully completed the certification for the Document Automation Masterclass. For this, we tried to automate handwritten documents, but it was not successful. I believe there is room for improvement. This was the only use case we had in the last couple of months where we attempted this and did not get the desired results."

"The support and user community need improvement."

"I feel that document extraction like IQ Bot can be made more refined so that it may reach its full potential."

More Automation Anywhere cons

"It currently supports only on-premises deployments. They can include support for cloud deployments."

"It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables."

"Its documentation is not widely available on the web. They should work on the availability of its documentation. In Automation Anywhere, there is a feature called Discovery Bot that automatically records the process steps and suggests a possible bot. I am not sure if such a feature is available in Kofax. If it is not available, it will be very good to have this feature. "

"Automation with the latest websites is not effective. The support of newer websites developed using new technologies would improve this solution."

"I would like to see them further enhance the OCR, specifically in the multi-language support."

"The solution could use some AI integrated features."

"The process discovery could be a bit better."

"We're not really happy with the outcome of one particular complex process."

"The product has some constraints and performance issues."

"The HR and IT areas of the product need to be improved."

More Tungsten RPA cons

Pricing and Cost Advice

"As far as costs, it depends on your use. We started with a basic department pack, which is over 10K. The additional costs depend on the scale of the engagement and how it pans out. We customize to our needs on the go."

"Whatever investment, licensing, and resource costs together are put in for development and delivery, we are still at an ROI of 250 percent."

"This is a value for the money product."

"Cost is the biggest area in need of improvement for Automation Anywhere. Annually it's $250,000. That's what deterred us right away."

"The licensing fees are approximately $10,000 USD for between five and ten users."

"When I started working on it, it was difficult to obtain a trial version (barrier to entry). Now, they have a Community Edition, which may make it easy to get started."

"It's fine. However, I'm concerned with the credits in terms of the pricing for the AI models. It is understandable that the new ones are more expensive, but the base models, after doing the pricing conversion, cost about four to ten times as much as paying directly."

"They're very flexible around pricing and licensing."

More Automation Anywhere pricing and cost advice

"The pricing model is very straightforward. You can have a one-year or three-year subscription. You pay for each robot that you want to use simultaneously. If you want, you can install 50 robots and get 50 licenses. If you want to use only one robot at a time, you just need one license. For each license, you pay around 10% or 15% to support. You pay for the license, and you pay a small percentage of the cost of the license for support. This is their licensing model, which is very easy to understand."

"I give the price of the solution a six out of ten."

"The cost depends on the number of licenses and the number of RPAs."

"Kofax RPA is moderately priced but expensive in comparison to UiPath and Power Automate."

"Price is not a problem, because they are a competitor and we have a special rate."

"The solution’s license is not expensive."

"There is a standard license needed to use Kofax RPA and the price is reasonable."

"I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."

"The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."

More Tungsten RPA pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Construction Company

11%

Manufacturing Company

11%

Outsourcing Company

10%

Construction Company

13%

Government

10%

Comms Service Provider

Performing Arts

Financial Services Firm

14%

Construction Company

12%

Performing Arts

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	157
Midsize Enterprise	81
Large Enterprise	558

No data available

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	1
Large Enterprise	18

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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Ask a question

Earn 20 points

What is your experience regarding pricing and costs for Kofax RPA?

I am not a user of Tungsten RPA; I sell this product for our company.

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What needs improvement with Kofax RPA?

The negative side is that UiPath has a really large community on the RPA side, and Tungsten RPA doesn't have any comm...

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What is your primary use case for Kofax RPA?

Tungsten RPA reduces manual work, especially in financial services and HR solutions.

See all answers

Comparisons

UiPath Platform vs Automation Anywhere

Compared 12% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 9% of the time

Blue Prism vs Automation Anywhere

Compared 6% of the time

AutomationEdge vs Automation Anywhere

Compared 2% of the time

WorkFusion vs Automation Anywhere

Compared 2% of the time

More Automation Anywhere Competitors

UiPath Platform vs OpenText Robotic Process Automation

Compared 24% of the time

Blue Prism vs OpenText Robotic Process Automation

Compared 17% of the time

Jacada Intelligent Agent Engagement vs OpenText Robotic Process Automation

Compared 9% of the time

epiplex Automation Studio vs OpenText Robotic Process Automation

Compared 7% of the time

Verint Robotic Process Automation vs OpenText Robotic Process Automation

Compared 3% of the time

More OpenText Robotic Process Automation Competitors

UiPath Platform vs Tungsten RPA

Compared 15% of the time

ibi Open Data Hub for Mainframe vs Tungsten RPA

Compared 5% of the time

Blue Prism vs Tungsten RPA

Compared 5% of the time

ABBYY Vantage vs Tungsten RPA

Compared 5% of the time

Microsoft Power Automate vs Tungsten RPA

Compared 5% of the time

More Tungsten RPA Competitors

Product Reports

Buyer's Guide

Automation Anywhere

August 2026

Download Automation Anywhere product report

Buyer's Guide

Robotic Process Automation (RPA)

July 2026

OpenText Robotic Process Automation report

Download OpenText Robotic Process Automation product report

Buyer's Guide

Tungsten RPA

July 2026

Download Tungsten RPA product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

Micro Focus Robotic Process Automation, Micro Focus RPA

Kofax RPA, Kofax Kapow, Kapow

Interactive Demo

Automation Anywhere

Demo not available

OpenText

Demo not available

Tungsten Automation

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

OpenText Robotic Process Automation offers a streamlined solution for automating repetitive tasks, enhancing efficiency across enterprises. It simplifies workflow automation, freeing resources for more strategic objectives while ensuring high accuracy and compliance.

OpenText Robotic Process Automation is designed to optimize business processes through intelligent automation. Leveraging cutting-edge technology, it provides organizations with the capability to automate routine tasks efficiently, reducing manual effort and minimizing errors. It stands out for its ability to seamlessly integrate with existing systems, offering a scalable and robust platform for enterprise-wide automation. Users find it particularly useful in streamlining operations and boosting productivity, enabling teams to focus on high-value activities. Its simple deployment and customization capabilities further enhance its appeal.

What are the key features of OpenText Robotic Process Automation?

Seamless Integration: Easily integrates with existing systems to enhance workflow efficiency.
Scalability: Adaptable to changing business demands, suitable for enterprises of all sizes.
High Accuracy: Minimizes errors in automated processes, maintaining compliance and data integrity.
Customizable Automation: Offers tailored automation workflows to meet specific business needs.

What benefits and ROI indicators should firms watch for in reviews?

Increased Efficiency: Streamlines operations leading to significant time savings.
Cost Reduction: Lowers operational costs by reducing manual labor needs.
Enhanced Productivity: Frees up valuable resources for strategic initiatives.
Improved Compliance: Ensures consistent adherence to compliance standards.

OpenText Robotic Process Automation sees extensive implementation across industries such as finance and healthcare, where accuracy and compliance are critical. By automating transactions and claims processing, it reduces transaction times and lessens error rates, proving valuable in environments requiring precision and speed.

OpenText

Tungsten RPA offers a sophisticated automation platform designed for seamless integration with enterprise systems. It's known for its robust functionalities in document processing, web automation, and delivering efficient business workflows.

Designed to streamline complex operations, Tungsten RPA supports integrations with major platforms like SAP and ERP tools, known for enhancing business efficiency. It provides powerful OCR capabilities and is characterized by a low-code environment, which simplifies automation tasks. Despite its strengths, there's a need for improvements in community support, documentation, and emerging AI functionalities. Expanding its desktop automation, scalability, and system connections, especially with Microsoft and Citrix, is imperative for broader adoption.

What are the key features of Tungsten RPA?

Third-Party Integrations: Seamlessly connects with systems like SAP and ERP for streamlined operations.
Low-Code Platform: Simplifies automation with easy-to-use programming and deployment options.
OCR Capabilities: Processes low-DPI documents effectively for accurate data extraction.
Web Automation: Streamlines repetitive web-based tasks and browser interactions.
Modular Structure: Facilitates efficient management of business processes and workflows.

Why consider Tungsten RPA for automation?

Comprehensive Automation: Reduces manual workload with reliable execution of repetitive tasks.
Enhanced Efficiency: Increases productivity by automating intricate processes.
Robust Error Handling: Minimizes disruptions with efficient error management strategies.
Flexibility: Adapts to specific business requirements with customizable components.
Low Development Time: Speeds up project timelines due to its low-code nature.

Tungsten RPA is employed across sectors like finance, healthcare, aviation, and logistics for automating crucial business functions. It aids in automating repetitive tasks, data extraction, and process automation in ERP and SharePoint systems. Businesses leverage its capabilities for website automation, handling employee data, and streamlining operations in finance and HR. It enhances customer service operations, document processing, and market data collection, effectively reducing manual workload and boosting operational efficiency.

Tungsten Automation

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Information Not Available

Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita

Buyer's Guide

Robotic Process Automation (RPA)

July 2026

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