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Oracle Payroll vs UKG comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Payroll
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
Global Payroll (17th)
UKG
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Benefits Administration (4th), Talent Management (6th), Employee Scheduling Software (1st), Cloud HCM (6th), Employee Time Tracking Software (2nd), HR Analytics Software (2nd), Talent Acquisition (6th), AI-Agents for HR (5th)
 

Mindshare comparison

While both are Human Capital Management solutions, they serve different purposes. Oracle Payroll is designed for Global Payroll and holds a mindshare of 2.1%, up 2.1% compared to last year.
UKG, on the other hand, focuses on Cloud HCM, holds 4.6% mindshare, down 5.6% since last year.
Global Payroll Mindshare Distribution
ProductMindshare (%)
Oracle Payroll2.1%
Deel Global Payroll6.8%
ADP Streamline4.6%
Other86.5%
Global Payroll
Cloud HCM Mindshare Distribution
ProductMindshare (%)
UKG4.6%
Workday HCM9.5%
SAP SuccessFactors8.4%
Other77.5%
Cloud HCM
 

Featured Reviews

BM
Dupty Chief Information Technology Officer at a financial services firm with 1,001-5,000 employees
The self-service helps increase employee loyalty
The reporting could use some improvement. It doesn't shorten the data that it displays to the employee. At the moment you have to scroll through all of the results in order to find what you are looking for. Another improvement that should be implemented in the next release is the appraisal. For the appraisal model, we have to go to another solution because the one included is not supporting us in our needs.
Streamlined time tracking boosts operational efficiency across multiple regions
The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution increases the employees' loyalty to the organization since everything regarding their salary, health, insurance, etc. is there, and the employees can also check to see what activity is done on their files."
"The solution's UI is good. Also, it is very easy to use."
"We have been able to put responsibility out to managers to manage their employee information instead of submitting forms."
"The intuitive interface, reporting capabilities, and the fact that it really offers the full suite of HCM."
"We previously used ADP, and we switched because it is better than their system."
"It will give our employees a real-time answer as to how much time they have for vacation, personal days off, etc."
"Talent Management and Business Intelligence are the most valuable features."
"Customer service is good."
"I believe it was well worth it based on the former HRIS."
 

Cons

"The reporting could use some improvement."
"We switched from UTM because the reporting feature was HORRIBLE and UTM could not really address our needs and issues."
"Some reports are not accurate."
"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."
"Advanced benefits administration should include more-complex benefit setups (ex: items dependent on something else)."
"Security was difficult in that it was all from scratch - no real templates, starting points, best practices."
"Customer service is okay. In some areas, they really excel, and in others, they have room for improvement."
"The setup isn't completely easy, but it's feasible to learn with time."
"Ultimate is growing fast and this has occasionally impacted response time with the customer support team."
 

Pricing and Cost Advice

Information not available
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"If you're going for the full suite, it can be fairly pricey."
"The pricing depends on the number of licenses we buy."
"The platform is not affordable but also not the most expensive."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Financial Services Firm
12%
Manufacturing Company
10%
Healthcare Company
8%
Construction Company
12%
Financial Services Firm
12%
Outsourcing Company
12%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise43
Large Enterprise48
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
 

Comparisons

 

Also Known As

Oracle Global Payroll, Global Payroll
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

INFRA S.A. de C.V., Argentine Producers Cooperative, KBBO, Advantage Sales & Marketing LLC, Tech Mahindra Limited, National Instruments Corp., La Poste, eVerge Group, Standard Life, Overhead Door Corporation
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Find out what your peers are saying about Deel, SAP, Remote and others in Global Payroll. Updated: August 2026.
913,806 professionals have used our research since 2012.