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Parallels Access vs TeamViewer comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
3rd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
384
Ranking in other categories
Configuration Management (3rd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Parallels Access
Ranking in Remote Access
26th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
TeamViewer
Ranking in Remote Access
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Virtual Meetings (2nd), Remote Monitoring and Management (RMM) (5th)
 

Mindshare comparison

As of November 2026, in the Remote Access category, the mindshare of Microsoft Intune is 4.6%, down from 10.3% compared to the previous year. The mindshare of Parallels Access is 1.8%, down from 2.2% compared to the previous year. The mindshare of TeamViewer is 8.1%, down from 9.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
TeamViewer8.1%
Microsoft Intune4.6%
Parallels Access1.8%
Other85.5%
Remote Access
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
JP
CEO at a non-profit with 1-10 employees
Allows users to access and operate their computers remotely
When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work. I'd have to turn on the Bluetooth a lot of times and transfer it that way on both devices, which was troublesome. However, it would sometimes randomly work. I could go on my iPad, find whatever I wanted to do, click copy, then go over to the computer through Parallels Access, click paste, and it would randomly work. I had to call Parallels many times. They would log in and try something, which would temporarily work, but then it wouldn't. When it worked, it made integration between the two things great. That was a very helpful feature that didn't get polished.
Shubham-Agarwal - PeerSpot reviewer
Manager - Projects at Cognizant
Remote access has cut critical issue resolution time and supports faster production troubleshooting
Perhaps on the UI side of TeamViewer because we are connecting to different remote desktop connections or remote server connections. Whenever we are working on one of the production issues and we open multiple connections, it is very hectic or confusing to jump from one server to another server. Perhaps on the UI side, if they can improve something related to the view sessions or which session is connected to which remote server, that would be helpful. Perhaps something related to the authentication because it should have a proper authentication mechanism. Every developer should not access TeamViewer or the remote desktop by using TeamViewer. We always have a proper authentication or multifactor authentication mechanism in place, so only those on on-call support or P1 support at that time can access the remote server, but not anyone else. I chose nine out of 10 because sometimes we face the session timeout issue. Suppose during the production support, we connect to one of the remote servers, and if it is idle for approximately 10 or 15 minutes, the session timeout happens. We have to follow the same authentication mechanism to connect to the remote server again. During the session timeout, it delays our process or the troubleshooting steps, which is the reason I have given nine out of 10 instead of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature for us is the security, including risk analysis and patch management."
"Our main use is Intune's management of mobile devices, like Android or iPhone devices. The application performs quite well for both types. We successfully managed almost 3,000 endpoints."
"The biggest thing for us is enforcing logins only from devices that are managed by Intune."
"The main benefit for us with Microsoft Intune is centralized management of all devices, allowing us to apply one policy across the company from one location."
"The Autopilot feature is the most valuable because it saves significant time on managing devices. We can ship devices globally, and users can set them up on their own. It's convenient."
"We have a BYOD policy, and this solution helps us manage our devices."
"The system itself is great."
"This is a great solution for anyone wanting a modern endpoint device management solution."
"It's got a very easy-to-use interface."
"Parallels Access gives me full access and control of the computer, and I can do anything I want remotely."
"The application used to publish for mobile devices is very good and the desktop publishing is very, very good."
"It's great that the total deployment can happen completely remotely."
"We don't have problems with stability. Everything is good."
"What seems to be the most valuable from the customer side is the ease of operation, and the overall experience they have."
"Parallels Access has flexible licensing policies, which is beneficial for customers who have intermittent usage or users who are on and off the system."
"The most valuable feature has been the ability to give control to others for support purposes."
"The most valuable features of TeamViewer are the high performance and it is not complicated to use, neither for me nor for the one I'm helping."
"The product allows easy access to any system in case of any issues."
"Our computers are spread amongst six physical locations, and TeamViewer reduces the need to travel to those offices to help staff."
"The most valuable feature of TeamViewer is its ease of use and beneficial remote access."
"I would happily recommend this product for both personal and commercial reasons because of its price and also because of its ease of use."
"We have hundreds of remote key users, a lot of whom are non-native English speakers, and using TeamViewer allows my team and I to resolve any issue directly, without having to translate on the phone or by email."
"TeamViewer Business has positively impacted my organization because it saves time, as I don't have to go to the customer's place to make some connections or configurations; I can make it remote and very easy."
 

Cons

"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"There are a lot of small use cases where we realized that some technical solution was missing in Microsoft in comparison to other products. For example, it lacks something similar to sensing or location-based rules and configurations."
"Customer support can be improved and simpler policy management can be implemented."
"The policies we had in SCCM and AD offered features that are missing from Microsoft Intune."
"The tool's tunnel gateway is not very good, making it an area where improvements are required."
"Microsoft support was not very responsive, and it took approximately one and a half months to get on a call to clear what the problem was."
"I would like some integration with the Microsoft reporting platform Power BI."
"Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected."
"When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work."
"The solution may not scale well for enterprises."
"The scalability is great for small or medium-sized businesses. However, it may not scale well for enterprise-level entities."
"They could improve the reporting."
"There is room for improvement in the pricing policy. The price point is pretty aggressive."
"One challenge we do notice is that the application is limited to Windows servers only. If a customer has a Linux server, things get complicated. They should open it up a bit to be more compatible with different types of servers."
"A feature that they could add is chat with sound to talk."
"When clients have a newer version installed and we only have a license for version 8, there are issues."
"There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication."
"The solution could be improved by enhancing the use of the mobile version to be used on phones."
"The connection and reconnection sometimes lag and can cause problems."
"It becomes complicated to switch from one monitor to another for different windows."
"It needs to have proper authentication."
"I would like to see TeamViewer support multiple platforms."
 

Pricing and Cost Advice

"The clients pay for a license and each can have a different type of license, such as an E3 or E5."
"The licensing is on a yearly basis."
"The pricing is competitive, but it is not cheap."
"It is cheap, but as compared to Google, it is costly. Google is cheaper, but quality-wise, Microsoft Intune is better."
"Generally, we get favorable discounts, so it's not too bad. Obviously, we're looking at decreasing those wherever we can to bring value back to the public purse because it's all charity based. It's all publicly funded."
"All security solutions worldwide are expensive. Microsoft has allowed a small scale of features within Microsoft Intune for cost-efficient solutions. If you want the full suite, you need to invest more to gain better security features."
"Microsoft offers some licensing where it's included at no extra cost when customers are already using the licenses. In such a case, it's a really good value. If you have to buy the licensing for it, it's probably on par with other solutions. It isn't substantially more or less expensive. The great thing is that it is included in some of Microsoft's licensed packages. So, some customers don't have to spend additional money for it. Typically, most providers that support Intune do charge a management fee of some sort or some fee. Certainly, we're no exception."
"Intune is cost-effective as it is included in some of the Office 365 packages."
"The licensing costs are about $100 per user."
"I used the free version of TeamViewer."
"I rate pricing a ten on a scale from one to ten, where one is low and ten is high. There are no additional costs attached to the licensing of the solution."
"TeamViewer has multiple licensing options."
"The cost is in the thousands of dollars per year."
"We have a permanent license and the price is reasonable."
"We're using the free version. We do not pay any licensing fees."
"There is no license needed to use TeamViewer."
"We have a corporate license. The maximum amount number of users changes based on the amount you pay. E.g., with our license, there is a maximum amount of users who can use the solution at the same time (10 users)."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
10%
Computer Software Company
7%
Outsourcing Company
14%
Construction Company
10%
Comms Service Provider
10%
Transportation Company
9%
Manufacturing Company
11%
Construction Company
10%
Outsourcing Company
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business195
Midsize Enterprise64
Large Enterprise190
No data available
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise37
Large Enterprise39
 

Questions from the Community

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Ask a question
Earn 20 points
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...
What is your experience regarding pricing and costs for TeamViewer?
The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.
What needs improvement with TeamViewer?
I believe latency can be optimized, and security control sometimes goes over the top and feels excessive. Virus scann...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
TeamViewer Tensor
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Gilt Groupe K.K.
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about Parallels Access vs. TeamViewer and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.