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Personio vs UKG comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Personio
Ranking in Cloud HCM
19th
Ranking in HR Analytics Software
7th
Average Rating
5.6
Reviews Sentiment
5.0
Number of Reviews
2
Ranking in other categories
Applicant Tracking and Recruiting Software (7th)
UKG
Ranking in Cloud HCM
6th
Ranking in HR Analytics Software
2nd
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Benefits Administration (2nd), Talent Management (5th), Employee Scheduling Software (1st), Employee Time Tracking Software (2nd), Talent Acquisition (5th), AI-Agents for HR (3rd)
 

Mindshare comparison

As of June 2026, in the Cloud HCM category, the mindshare of Personio is 0.9%, up from 0.6% compared to the previous year. The mindshare of UKG is 4.8%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
UKG4.8%
Personio0.9%
Other94.3%
Cloud HCM
 

Featured Reviews

RT
Global Talent Acquisition Lead at Career Break
Offers strong HR features but recruiting module needs essential improvements
The analytics and reporting aspect in Personio for the recruiting part was below expectations compared to some other applicant tracking systems. It is clunky and cannot be tailored to specific needs. The reporting and analytics for the recruiting part are insufficient. The ability to filter applications based on filtering questions added to applications was missing in recruiting. Other recruiting software performs this function much better. Keyword searches within applicants' resumes in the database within recruiting were not possible. I brought this up with the Personio account manager and was told it was on the development list, but these are essential features for any recruiter. I would advise companies looking for an ATS and considering Personio to get a separate recruiting piece of software that can interface with Personio instead.
Streamlined time tracking boosts operational efficiency across multiple regions
The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As an HR tool, Personio is really good; it is straightforward adding your organizational structure through it with the accounting codes so you can interface with many accounting modules and payroll modules."
"Personio provides an opportunity to set up structure with certain steps, creating a clear interviewing process, which resulted in hiring better candidates faster because having a system in place is better than having none."
"The tool improved employee onboarding efficiency, especially in healthcare, where timely onboarding is crucial. This change directly impacted retention rates positively. It was a massive project that involved various teams working together. It took about a year to revamp the entire process and ensure compliance. However, once implemented, it improved employee satisfaction by saving them two whole days in the onboarding process."
"We made the right decision to switch to Ultimate Software."
"I believe it was well worth it based on the former HRIS."
"Customer Service: Top notch. Technical Support: Top notch."
"At my past companies, UltiPro has improved service delivery to employees, streamlined processes, improved efficiencies, and given time back to employees."
"Increased productivity in HR and Payroll departments."
"The ease of use; UltiPro is easy for both the tech savvy HR person and those with limited knowledge of using HCM applications."
"It has helped with keeping track of employees time sheets, wage garnishments, and 401(k) deferrals."
 

Cons

"The analytics and reporting aspect in Personio for the recruiting part was below expectations compared to some other applicant tracking systems."
"Personio is not scalable as an ATS, and I struggle to work with it."
"Customer Service: At times it takes days to get a return call. Technical Support: At times it take days to get a return call."
"Customer service is poor; unless we are being the squeaky wheel, we haven't gotten the best service."
"It creates more manual work at a slower pace, fills your week as a user, and as an enterprise you might want to utilize that time elsewhere."
"We did encounter deployment issues. This was our first year using the printing services, and our W-2s were done incorrectly for three of our states."
"I wish UltiPro had the functionality as an administrator to view a user's screen or what they are viewing when trying to help troubleshoot if the user is not onsite."
"A chat feature for customer support would be great. Some questions are simple that we shouldn't have to create a case just to get an answer for (emails do not get answered for several days, if at all)."
"In-house scale of 1-10, 5."
"Our implementation team had no idea about healthcare and its complexity; would have been nice to have a team that understood healthcare."
 

Pricing and Cost Advice

Information not available
"The platform is not affordable but also not the most expensive."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"The pricing depends on the number of licenses we buy."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"If you're going for the full suite, it can be fairly pricey."
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Top Industries

By visitors reading reviews
Comms Service Provider
22%
Financial Services Firm
15%
Construction Company
9%
Manufacturing Company
9%
Construction Company
13%
Financial Services Firm
12%
Comms Service Provider
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise43
Large Enterprise48
 

Questions from the Community

What is your experience regarding pricing and costs for Personio?
I cannot provide information about the setup costs as I am not responsible for the financial aspects.
What needs improvement with Personio?
The screening of candidates in the ATS part is quite complicated. In Greenhouse, you can have a CV of one person on one page at a time, zoomed in immediately for easy screening. In Personio, it req...
What is your primary use case for Personio?
I'm a consultant, so I do in-house recruiting, embedded recruiting for various clients, and one of my clients is using Personio as their ATS, so that's how I work with it. As a recruiter, I primari...
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
 

Comparisons

 

Also Known As

No data available
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

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Find out what your peers are saying about Personio vs. UKG and other solutions. Updated: May 2026.
900,644 professionals have used our research since 2012.