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Ping Identity Platform vs Vanta comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.6
Ping Identity Platform simplifies identity management, lowers IT overhead, enhances security, improves efficiency, boosts satisfaction, and offers scalability.
Sentiment score
3.8
Users find ROI evaluation challenging, but Vanta streamlines compliance, saving time and enhancing security and ISO progress.
 

Customer Service

Sentiment score
6.1
Ping Identity Platform's support is praised for rapid P1 responses but critiqued for slow non-critical responses and portal confusion.
Sentiment score
5.9
Despite geographical delays, Vanta's customer support is highly rated for responsiveness, effective solutions, and favorable deals for small businesses.
I have reached out to technical support for troubleshooting SAML certificate mismatches and federated errors between Ping and enterprise apps.
Senior ServiceNow Developer at Wells Fargo
The problem with the support team is that I do not like support; the day of the threat image, they never come on the call and unless it is a priority, they never come to call to defend it and to provide any kind of solutions.
Iam Consultant at itcinfotech
I would rate the technical support for Ping Identity Platform seven out of ten because of their limited support and late availability.
Senior Analyst at Toll Holdings Limited
Every time I ask their customer success team, if I get a technical question and I've done this half a dozen times in the last year, they will respond within the next 24 hours.
Consultant at a consultancy with 11-50 employees
The customer support from Vanta is good.
HITRUST and GRC Consultant at a consultancy with 11-50 employees
 

Scalability Issues

Sentiment score
7.3
Ping Identity Platform excels in scalability, efficiently managing large user bases and high traffic with minimal disruptions.
Sentiment score
6.4
Vanta excels in scalability, integrating smoothly with frameworks for diverse compliance needs, ensuring high satisfaction across organization sizes.
 

Stability Issues

Sentiment score
7.9
Ping Identity Platform is reliable with minimal downtime; users value its stability despite occasional integration and security update challenges.
Sentiment score
7.7
Vanta is stable and reliable, despite occasional latency and connection issues, with users rating it highly for uptime.
Ping Identity Platform demonstrates strong stability, as it is not prone to bugs.
Founder at APSSIAM
In terms of stability for Ping Identity Platform, we haven't faced any issues till now.
Senior Analyst at Toll Holdings Limited
Overall, I see PingFederate as a stable product.
Iam Consultant at itcinfotech
Vanta is very stable; we haven't had any downtimes or weird behavior so far, which we really appreciate.
DevOps Engineer / SRE at a outsourcing company with 201-500 employees
There are connection problems about 50% of the time because of the automated evidence collection.
Consultant at a consultancy with 11-50 employees
 

Room For Improvement

Ping Identity Platform struggles with complexity, costs, limited legacy integration, and requires UI, troubleshooting, and integration improvements.
Vanta requires enhancements in customer support, product clarity, and user interface for improved user experience and scalability.
I would like to enable ServiceNow Generative AI for auto-diagnosing PingFederate SSO failures and suggest remediation steps.
Senior ServiceNow Developer at Wells Fargo
Ping Identity Platform has multiple products for access management, identity management, a solution for API security, a solution for authorization, and a product for identity verification.
VP Engineering at Inspirit Vision
There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems.
Senior Analyst at Toll Holdings Limited
I recommend understanding exactly how much work your team will still be responsible for, what assistance is time-limited, and that Vanta may hold you to the entire contract even if the platform is not a workable fit.
Vanta has been really nice, with a nice user experience, clear layout, and very reasonable recommendations compared to other platforms we've tried.
DevOps Engineer / SRE at a outsourcing company with 201-500 employees
The UI is not super intuitive, but now that I've worked with it for a couple of years, I know how to navigate and get around.
Consultant at a consultancy with 11-50 employees
 

Setup Cost

Ping Identity Platform offers cost-effective pricing appealing to large enterprises, with pricing starting at $20,000 annually.
Vanta offers value through partners reducing audit costs but is often seen as costly with mixed enterprise feedback.
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
Senior Analyst at Toll Holdings Limited
Vanta's pricing for small businesses allows you to double that person's SOC/ISO compliance capabilities for less than the cost of another staff member.
Vice President of Technology at a tech services company with 1-10 employees
Do not sign the contract until you're thoroughly happy with their platform.
 

Valuable Features

Ping Identity Platform offers robust features like MFA, RBAC, and API security, boasting ease of use and extensive integration.
Vanta excels in automation, compliance monitoring, system integration, user-friendly interface, and efficient policy implementation, enhancing audit readiness.
The platform enhances security measures by analyzing multi-factor authentication attempts, highlighting suspicious patterns, and generating compliance reports.
Senior ServiceNow Developer at Wells Fargo
Ping Identity Platform can be accessed both on-premises and in the cloud, allowing for high flexibility in creating user flows and policies tailored to client requirements.
Founder at APSSIAM
It's a converged platform which can do both identity management, access management, and recently they are bringing privilege management capability as well.
VP Engineering at Inspirit Vision
Vanta has positively impacted my organization by helping us remediate a lot of vulnerabilities and bad practices, especially from vulnerable ECR repos, and enforced good behavior.
DevOps Engineer / SRE at a outsourcing company with 201-500 employees
The best features Vanta offers in my opinion are the key performance indicators for framework compliance as well as integration into internal environments and accurate data provided towards compliance frameworks and metrics.
HITRUST and GRC Consultant at a consultancy with 11-50 employees
All our policy documents are organized so I always know where I can go to get the latest and greatest version of those.
Consultant at a consultancy with 11-50 employees
 

Categories and Ranking

Ping Identity Platform
Ranking in Data Governance
18th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
32
Ranking in other categories
Single Sign-On (SSO) (7th), Authentication Systems (9th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (9th), Access Management (7th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
Vanta
Ranking in Data Governance
12th
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
11
Ranking in other categories
Compliance Consulting (1st), Compliance Management (3rd)
 

Mindshare comparison

As of September 2026, in the Data Governance category, the mindshare of Ping Identity Platform is 0.9%, up from 0.3% compared to the previous year. The mindshare of Vanta is 2.0%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Governance Mindshare Distribution
ProductMindshare (%)
Vanta2.0%
Ping Identity Platform0.9%
Other97.1%
Data Governance
 

Featured Reviews

AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Single sign-on has simplified access while adaptive authentication protects complex user journeys
Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It provides greater feasibility, but it takes a very long time in terms of complete building. There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems. Additionally, issue troubleshooting can be difficult at times. Sometimes issues can be difficult to diagnose and require extensive technical expertise. There is also a very steep learning curve for administrative purposes and potential difficulties with offline authentication scenarios.
reviewer2585640 - PeerSpot reviewer
Consultant at a consultancy with 11-50 employees
Compliance workflows have become organized and automation supports ongoing healthcare audits
There are always tons of rooms for improvement for Vanta. I kind of exaggerated a little bit about the policy control. I don't really love the way they handle the revision management of that feature. If I'm on V1 of the policy document and I make some changes to it, then I get rid of V1 and then I re-upload V2. It's not that it keeps a running history of each of the different revisions. A little bit of an issue with that, but workable. I don't really have any negative complaint right now that would be worthwhile expressing. It's just that there's a lot of features. The UI is not super intuitive, but now that I've worked with it for a couple of years, I know how to navigate and get around. Initially, it was a little bit of a struggle understanding how these things would all work.
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Outsourcing Company
8%
Manufacturing Company
8%
Computer Software Company
7%
Computer Software Company
14%
Comms Service Provider
10%
Outsourcing Company
10%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise22
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for PingFederate?
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
What needs improvement with PingAccess?
The areas where I think PingFederate needs room for improvement include that the most significant area I would recommend is that things such as redirects still do not have majority of the applicati...
What is your primary use case for PingAccess?
The main use case for PingFederate is that we are maintaining the centralized single sign-on with DuroSengel and Carabras as the two main instances to review. If any application is hosted outside o...
What needs improvement with Vanta?
There is significant room for improvement in support, product clarity, and flexibility for small startups. Our experience with Vanta has been terrible. We previously used Sprinto, with which we com...
What is your primary use case for Vanta?
I used the solution for SOC2, HIPAA, and HITRUST compliance.
What advice do you have for others considering Vanta?
Vanta's sales practices are outlandishly predatory. They made us use AWS Marketplace Subscription as a way to make it sound like it's a subscription that can be cancelable whenever we wish.
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
No data available
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Care Directives, Shortcut , Nayya, Heizenrader, Treasury Prime
Find out what your peers are saying about Ping Identity Platform vs. Vanta and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.