ProcessMaker vs SAP Signavio Process Manager comparison

ProcessMaker and SAP are both solutions in the Business Process Management (BPM) category. ProcessMaker is ranked #38, while SAP is ranked #8 with an average rating of 7.6. ProcessMaker holds a 0.7% mindshare in BPM, compared to SAP’s 7.7% mindshare. Additionally, 100% of ProcessMaker users are willing to recommend the solution, compared to 89% of SAP users who would recommend it.

ProcessMaker

Read 2 ProcessMaker reviews

489 Views
382 Comparison Views

100% willing to recommend

SAP Signavio Process Manager

Read 59 SAP Signavio Process Manager reviews

6,919 Views
4,526 Comparison Views

89% willing to recommend

ProcessMaker

SAP Signavio Process Manager

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Executive SummaryUpdated on Dec 18, 2024

SAP Signavio Process Manager and ProcessMaker compete in process management solutions. SAP Signavio may have the upper hand in supporting complex enterprises, while ProcessMaker is favored for its usability and cost-effectiveness.

Features: SAP Signavio Process Manager provides process modeling, workflow documentation, and optimization tools. ProcessMaker offers BPMN modeling, a low-code environment, and intuitive design.

Ease of Deployment and Customer Service: SAP Signavio requires intricate deployment suited for large organizations with IT resources. ProcessMaker's cloud-based model allows quicker deployments for smaller teams. SAP Signavio offers comprehensive customer service with extensive onboarding, while ProcessMaker provides accessible support.

Pricing and ROI: SAP Signavio has higher setup costs, potentially extending ROI timelines. ProcessMaker's lower initial investment and direct deployment access can result in quicker ROI, appealing to budget-conscious organizations.

To learn more, read our detailed ProcessMaker vs. SAP Signavio Process Manager Report (Updated: April 2025).

Buyer's Guide

ProcessMaker vs. SAP Signavio Process Manager

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ProcessMaker

Ranking in Business Process Management (BPM)

38th

Average Rating

7.6

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

SAP Signavio Process Manager

Ranking in Business Process Management (BPM)

8th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Process Design (5th)

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of ProcessMaker is 0.7%, up from 0.5% compared to the previous year. The mindshare of SAP Signavio Process Manager is 7.7%, up from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

UchechiSylvanus

Team Lead, Process Improvement & RPA at Fidelity Bank Plc

Works well, but its interface should be a bit more user-friendly

We use it for our process flows and levels of approvals, but I am not managing it directly Its performance, stability, and security are fine. Its interface should be a bit more user-friendly. I have been using this solution for close to a year. It is stable. It is easy to scale. We currently…

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Cirvesh-Daga

Director at T-Systems International GmbH

Good visual representation for modelling and business process mapping but room for improvement in reporting functionalities

There is room for improvement in analytics. People don't realize it, but the world has changed in the last six to eight months. Customers want to see AI like ChatGPT and ML capabilities in all aspects of business processes and reporting. That would be my recommendation for any OEM in this value chain. Reporting could definitely be improved. I would like to see new features in analytics. I like that they analyze the process and give it to me visually, but I'd like the option to use DPMM instead of just DPC. I'd also like the option to have the process map laid out top to bottom instead of horizontally. Especially a choice between DPMN and EPC as a format. Because there are some people who are very comfortable with the EPC notation. The process is very clearly event-driven. There's an event, there's an action. It's very simple to understand. BPMN, which is the most popular business process notation, generally tends to have multiple frames. Actually, in multiple swimlanes rather. And those frames could each represent a particular kind of entity. Maybe it's an action, maybe it's an actor, maybe it's an event. So there are two different ways of notation. I just like Signavio to give us the ability to choose that notation. Because some companies use BPMN and some use the EPC. And then, if the minute you make that change, I'd like them to give us the flexibility of having an already plotted or vertically plotted option. Moreover, I would like to see improvement in the visual part. It's the piece that needs improvement. Currently, you can plot the diagram horizontally or vertically. However, I'd like the option to change the way the diagram is created, like switching between different notations.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"What I like most is the seamlessness of the workflow capabilities."

"Its performance, stability, and security are fine."

"The most valuable feature for me is the collaboration point of view, where everybody has a single view, or source of truth, and everybody sees the same thing. Everyone can comment, contribute, and discuss the processes itself, which makes it easier to funnel down the most value adding comments and make the relevant changes to the processes. This leads to the next best iteration or version of your process."

"There are many valuable features, of course. I would say the main value of Signavio is to have your current process map in a way that is easy to read and derive optimization actions to make it leaner, faster, more user friendly, etc. Another great feature is the visualization, which is easy to see and read. How they map the process is also very user friendly, with drag-and-drop functionality. Also, it's a very self-explanatory, user-friendly solution."

"The feature that I like the most is the collaboration hub, where every user or every employee can see the process in the overview."

"The solution is user-friendly."

"The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand because it's visually presented. It becomes easy to explain variants and what needs to change."

"The most valuable feature of SAP Signavio Process Manager is the ability to do business process models."

"The most valuable feature is the glossary. It is really nice because all of the information is centralized, and that is a big help to the company."

"This is one of the best solutions and it is easy to implement."

More SAP Signavio Process Manager pros

Cons

"Its interface should be a bit more user-friendly."

"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."

"There is a lot of room for improvement. We've submitted a lot of OSS requests for special inputs we need, like glossary or dictionary entries in Quick Model. Currently, that's not functional."

"SAP Signavio Process Manager's UI is not user-friendly. Its pricing is also high."

"There is room for improvement in analytics. People don't realize it, but the world has changed in the last six to eight months. Customers want to see AI like ChatGPT and ML capabilities in all aspects of business processes and reporting."

"I think the biggest selling point that Signavio talks about is its collaborative aspect. However, there's still a lot more improvement in terms of what they can do, how they receive comments, address comments, whether they actually provide feedback, etc. There is still a little bit more improvement to be made on those areas."

"Its reporting feature could have customization options."

"Typically, a business process management suite would cover the whole lifecycle, from discovery to optimization and operations. This is running on the process server and providing some kind of low-code environment for developing business solutions. I think the latter part is missing, where SAP Connector comes in. Specifically, the execution of processes is missing, where you would design forms to take orders. This is typically part of some development environment for the process server to run processes from out of the models."

"There are some small graphical bugs, but they are addressed immediately by Signavio to their product development team."

"It would be beneficial to have a defined leveling or hierarchy system to facilitate better understanding and analysis. More openness and flexibility would enhance its capabilities."

More SAP Signavio Process Manager cons

Pricing and Cost Advice

"We have a yearly license."

"We are using the free trial version."

"SAP is always more expensive. The per-user cost is hard to calculate and forecast for a big company."

"Although Signavio is a feature-rich solution, it is expensive for companies who haven’t reached a certain maturity level in their process management initiatives."

"I think that the price of the licenses is between $2,000 USD and $3,000 USD per license per year, plus the hub usage. I cannot remember the exact cost, but it is affordable."

"This solution provides really great value for the money."

"Comparatively, it is a bit costly when you look at similar tools with similar features."

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

"Lower than the competition with highly flexible licensing plans."

More SAP Signavio Process Manager pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

26%

Computer Software Company

17%

Government

12%

Educational Organization

Manufacturing Company

14%

Financial Services Firm

12%

Computer Software Company

10%

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Ask a question

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Which is better - Signavio Process Manager or Celonis?

SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...

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What do you like most about Signavio Process Manager?

The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand bec...

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What is your experience regarding pricing and costs for Signavio Process Manager?

Due to its SaaS nature, it is slightly challenging as a BPM tool. The pricing could be reduced further. I don't have the exact figures, but I believe it can be lowered because it's cloud-based.

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Product Reports

Buyer's Guide

Business Process Management (BPM)

March 2025

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Buyer's Guide

SAP Signavio Process Manager

March 2025

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Also Known As

ProcessMaker Workflow Management & BPM, ProcessMaker BPM

Signavio Process Editor

Overview

ProcessMaker is an American multinational corporation headquartered in Raleigh-Durham, North Carolina. The company specializes primarily in developing and marketing enterprise business process management (BPM) software. The company also provides customer support, training, and professional services to larger enterprise customers that require highly customized solutions. The company’s flagship Low-Code BPM product is known for its ease of use and ability for deep customization.

ProcessMaker

The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.

Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.

Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com

SAP

Sample Customers

Tulsa Community College, Sirius College, Mcredit Vietnam, Oregon City Schools, Lakozy Toyota, HyperCube

DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten

Buyer's Guide

ProcessMaker vs. SAP Signavio Process Manager

April 2025

Free Report: ProcessMaker vs. SAP Signavio Process Manager

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