

QuickBase and SS&C Blue Prism are products in the process automation category. SS&C Blue Prism may have the upper hand with its robust automation capabilities despite QuickBase's pricing advantages.
Features: QuickBase offers flexible tools like customizable applications, task management, and process integration. SS&C Blue Prism enhances its offerings with scalable robotic process automation, streamlined integration with complex business systems, and advanced automation features.
Room for Improvement: QuickBase could improve by enhancing its automation features, expanding complex system integrations, and increasing scalability. SS&C Blue Prism might benefit from simplifying its deployment process, broadening its customer support to assist non-enterprise clients, and providing more affordable pricing plans.
Ease of Deployment and Customer Service: QuickBase provides a straightforward deployment model with user-friendly features and accessible support. SS&C Blue Prism, designed for enterprise integration, offers comprehensive guidance but may require more expertise to deploy effectively.
Pricing and ROI: QuickBase is cost-effective with lower setup costs and quicker ROI due to simplicity and ease of use, making it appealing to cost-sensitive buyers. SS&C Blue Prism requires a higher initial investment but delivers significant ROI through efficiency gains in automation projects, proving valuable for organizations focused on extensive automation.
The ROI is huge; our company saved over 3.8 million in one year alone based on developments that year in QuickBase that saved time for many teams.
I have seen a return on investment, as I have seen a reduction in duplication of information and workflows, and unification of siloed systems.
I have seen a return on investment with QuickBase, with both time saved and an increase in productivity.
It saved a lot of money, with 50 to 60% of our cost saved, especially through automation.
I have more time to work on meaningful tasks since automation has been very helpful in automating repetitive and time-consuming tasks.
Technical support is really good, and I would rate it a nine out of ten.
The customer support of QuickBase is very proactive and responsive 24/7.
They provide very detailed responses that enable us to handle any issues effectively.
Our team manages security and compliance by storing data for five years, archiving logs older than seven days while maintaining backups, and implementing strict logging practices.
The response times were slow to turn around.
Quick Base has high potential to scale.
We are able to save time, especially because of the automation of tasks that are time-wasting or time-consuming and very tiresome.
QuickBase's scalability is impressive; it is easily scalable from a few users to a few hundred or a few thousand users.
It is scalable from the solution perspective.
I found it to be high on stability, and I would rate it at nine.
The solution is generally stable, though we have faced issues with increased transaction loads causing latency and occasional hang-ups.
It can be difficult to navigate, and ideally, it should be simplified to facilitate use by anyone, not just certified individuals.
QuickBase can be improved, as some high-level integration can be tricky to develop without advanced understanding of the APIs and other functions.
The cost can be a bit prohibitive, especially for small organizations to be able to use this tool.
It was not developed in a consumption-based manner, however, rather in a fixed-price licensing model that did not account for volumes.
Pricing could be cheaper.
My experience with pricing, setup cost, and licensing is that the price is a bit expensive, especially when comparing QuickBase with its competitors.
The pricing model was not modern, as it wasn't designed on a consumption basis or as a service basis.
The licensing cost can be a bit expensive compared to its competitors.
Overall, my experience with pricing, setup cost, and licensing is that for large organizations and medium organizations, it is very cost-effective.
The dashboards and workflow management help my team significantly, as they have a drag-and-drop interface and prebuilt templates, which play a pivotal role in creating custom applications.
The ROI is huge; our company saved over 3.8 million in one year alone based on developments that year in QuickBase that saved time for many teams.
QuickBase has allowed me to expand my workflows and tools to other markets to help compliance and to help other less sophisticated business users be able to do standardized and repeatable processes with much less error.
I find the design studio, where I can build the automation, to be the most useful.
| Product | Mindshare (%) |
|---|---|
| SS&C Blue Prism | 1.7% |
| QuickBase | 2.3% |
| Other | 96.0% |


| Company Size | Count |
|---|---|
| Small Business | 40 |
| Midsize Enterprise | 14 |
| Large Enterprise | 28 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Large Enterprise | 8 |
QuickBase provides a cloud-based, low-code platform for building custom applications and improving workflows with real-time data updates and automated notifications.
QuickBase stands out with its rapid application development, which is highly customizable and secure. Users appreciate its Excel-like data management and the ease of creating dynamic forms and custom reports. Its seamless API integration and intuitive interfaces make it accessible to non-developers. QuickBase's cloud platform empowers organizations to build apps that enhance efficiency and accuracy. Scalability allows it to accommodate diverse requirements.
What are QuickBase's Key Features?QuickBase is implemented across industries for project management, workflow tracking, and data management. It is used for ticketing systems, ERP, and content management, with capabilities to automate processes, enhance data visibility, and build custom workflows. Its versatility supports inventory management, production tracking, and compliance reporting, streamlining operations and increasing efficiency.
SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.
SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.
What are the key features?
What ROI should users expect?
SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.
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